I had an outstanding experience at O'Reilly this evening, when I went in flustered after being…read moreinformed by a neighbor that my right brake light was out. Me, being a pretty tech-savvy gal, pulled up a few YouTube videos on how to change the brake light, and down to O'Reilly I headed. Once there I picked out the light bulbs I needed, and was greeted by Alejandro at the registers. I asked him to verify whether the bulbs I selected were compatible with my car model, and he went and picked out ones that were more affordable and also fit the model of my car. He was then kind enough to guide me on how to change the bulb and ten minutes later I was on my way with both brake lights working. I can't thank him enough for the help he provided. As an essential worker at a hospital, I am so grateful to have people like Alejandro available to assist us during these difficult, unprecedented times. Thank you!

Had to pick up some windshield wipers and a quart of oil for my wife's car. I got the driver's…read moreside wipers, but they were out of stock for the passenger side one. Bummer. The guy at the desk was nice and processed my purchase quickly.

I am always a lucky guy!…read more My old 1993 Mercedes' battery was purchased from O'Reilly Store about 1 years ago. But lately it didn't hold charge. I brought it back to the O'Reilly Store. But miraculously, the manager said he will still honor the purchase to warranty replace it for me even though the battery has already slightly passed the 1 year warranty period. Taylor, the O'Reilly manager, is so nice and I definitely will give him a 5-Star service rating. Keep It Up, O'Reilly !

The Manager Nick was very helpful!! He gave me a jump. Great customer service!!! I drove back to…read morePacifica without any problems.

Best place to get your auto parts. Very helpful and if you need a part that is hard to find,…read morethey'll get it for you. I needed a starter for an old Honda and they said if they can't find it they'll send mine out for rebuild. Awesome! They found my part and was shipped the next day. Thank you Kris!!!!

Ahhhhh the good old days of going to an autoparts store and talking to someone who actually…read moreappreciates vehicles. My son has 91 Acura and we needed a clutch plate, a simple thing most of the time, except, Acura made a spline size change mid year and getting the right size has been a non-stop hassle. Forget trying to explain it to some kid who barely speaks english, or getting them to keep trying because they mis boxed the part (Common for this particular thing). Enter Youngs Autoparts. First up, Larry does the natural thing a real car guy would do, He gets out the calipers and measures the old spline. Then the girl behind the counter (I can't remember her name) tripple checks and orders the part. all while a little country music is playing and conversations are going on Even with that, the part is wrong... Enter Scott, who CALLS ME BACK!! Tells me, I'm gonna double check the next box that comes in and keep double checking till we get the right part. He says " this has to be a mis-boxing of the part so we'll just keep on it" Sure enough second box comes in, same part numbers, different part. I know I've been 5 staring things quite a bit but that's only because I don't think to YELP unless I reallly Love / Hate something. Don't come rolling in here in some big Ol hurry, This is old school. Come here if you appreciate a conversation and great service. Highly reccomend

Needed some new wiper blades. Julian helped me figure out which models were compatible with my car…read more Then I had problems installing them and he helped me do it. Thanks Julian!

I came in to get my car battery replaced, and Stanley was very nice to help check the type of…read morebattery with the model of my car to make sure they're compatible. He offered to switch out the battery, and was very friendly. He answered any questions I had and even changed the battery in the rain! Super kind of him, explained the warranty and everything. Would come again with Stanley's help for anything!

Went there twice and both time a little after 5 pm. They are closed after 5pm. Bank hours?read more

Camer here and the employees claim the "system is down" and purchases can't be made until tomorrow…read more Ok, then why is the full staff still standing there? Sounds like BS.

These guys are second to none. Professional, prompt and friendly service. Barry and Ken are so…read morehelpful. In fact I will be calling them tomorrow to see what type of fender wraps (not sure if that is what are called) for my truck. Thanks guys! By the way I love to fish hence the pictures

Absolutely the worst customer service ever. The owner Ken, or whatever his name is has an attitude…read moreevery single time. It's like asking for help personally offends him.Relax, man... take a chill pill. We're just customers, not your mortal enemies. Honestly, customer service shouldn't feel like you're interrupting someone's midlife crisis.

I had the best customer service there so far guy named Ian the young guy outstanding customer…read moreservice he was great. i hope I'm saying his name right he there this morning I think he said his name is Ian young man going to go far in life thank you for your service today I really appreciate you.

Do not go here!! My car stalled at a stop sign so I went to get battery tested here. The guy said…read moremy battery was fine. I went to mechanic 3 days later and my battery is dead. I googled the reading the auto zone gave me and said was fine and it was a low reading. Completely unacceptable and could have caused me to be stranded somewhere if I didn't get it checked somewhere else.

Excellent customer service. With this Summer heat being in the 90s, I had to refill my vehicles A/C…read morerefrigerant. Eric Q was friendly and helped me with what I needed to do.

On May 23, 2026, my dad went to AutoZone to buy a car part. Unfortunately, it ended up being the…read morewrong part for his vehicle, so he returned the same day to exchange it. When he spoke to the manager, the manager began mocking my dad in English, assuming he could not understand the language because he is Hispanic. The manager repeatedly said my dad could not return or exchange the part and made rude comments about him. What kind of manager belittles a customer and talks badly about them right in front of them? It was disrespectful, unprofessional, and honestly came across as racist behavior. After the manager walked away, another employee stepped in and confirmed that my dad actually could exchange the part since it had been purchased that same day. So the manager was completely wrong. My dad has been a loyal customer at AutoZone for many years and has spent a lot of money there. No customer deserves to be treated this way. AutoZone seriously needs better management -- people who know how to treat customers with respect regardless of their background.