Came into my local Napa store looking for a more accurate pain sample for my vehicle. Normally, I…read morego to Kragen or AutoZone. Nothing against them, but I needed a bit more of the professional touch to match instead of a generic sample. I walked in and it seemed pretty relaxed and quiet. The two employees were sitting at the desk and I did t get an initial greeting. They were on the computers and I immediately thought, there's no customer service here. I should go! But then one of them said hey! How can we help you. So, I lowered my guard. I explained what I needed and he introduced me to Paul. He was the man when it comes to paint and other needs Paul was super cool! He was professional, engaging, and definitely an expert in the paint department. He gave me some really credible sound advice and helped me out to do the best paint match he could. He had really solid customer service. Not what I expected when I first walked in. Although I never imagine Napa being a place to go for car Sevice and help. Now I know. Although, I am so used to going to AutoZone and Kragen. I would love to make this location my go to for car and automotive parts that I need when there's attention to detail needed.

10/2/24 Needed new windshield wiper blades…read more Bob was great in getting me right ones and making sure they were installed correctly. They are not allowed to do the work but he guided me do u am very appreciative. I will only come here for auto parts and needs. Knowledgeable, helpful, friendly service! Thank you

Had to pick up some windshield wipers and a quart of oil for my wife's car. I got the driver's…read moreside wipers, but they were out of stock for the passenger side one. Bummer. The guy at the desk was nice and processed my purchase quickly.

The staff at O'Reilly auto parts store are very helpful always. This last occasion, Julio was…read moretrying to find the screws that I need for my car. He made the effort to come out and check out the size. He was totally efficient, courteous, and exemplified the best customer service. Thanks so much Julio for your help.

I am always a lucky guy!…read more My old 1993 Mercedes' battery was purchased from O'Reilly Store about 1 years ago. But lately it didn't hold charge. I brought it back to the O'Reilly Store. But miraculously, the manager said he will still honor the purchase to warranty replace it for me even though the battery has already slightly passed the 1 year warranty period. Taylor, the O'Reilly manager, is so nice and I definitely will give him a 5-Star service rating. Keep It Up, O'Reilly !

The people that work here are all so sweet. The manager gave my toddler a hot wheels bike because…read morehe was throwing a tantrum and Edgar was super friendly and helpful. I come here really often and they always take care of me and my boy like family. Edgar tried giving my son 50 cents to use on the candy machines but I refused. They are too kind here.

Best place to get your auto parts. Very helpful and if you need a part that is hard to find,…read morethey'll get it for you. I needed a starter for an old Honda and they said if they can't find it they'll send mine out for rebuild. Awesome! They found my part and was shipped the next day. Thank you Kris!!!!

Ahhhhh the good old days of going to an autoparts store and talking to someone who actually…read moreappreciates vehicles. My son has 91 Acura and we needed a clutch plate, a simple thing most of the time, except, Acura made a spline size change mid year and getting the right size has been a non-stop hassle. Forget trying to explain it to some kid who barely speaks english, or getting them to keep trying because they mis boxed the part (Common for this particular thing). Enter Youngs Autoparts. First up, Larry does the natural thing a real car guy would do, He gets out the calipers and measures the old spline. Then the girl behind the counter (I can't remember her name) tripple checks and orders the part. all while a little country music is playing and conversations are going on Even with that, the part is wrong... Enter Scott, who CALLS ME BACK!! Tells me, I'm gonna double check the next box that comes in and keep double checking till we get the right part. He says " this has to be a mis-boxing of the part so we'll just keep on it" Sure enough second box comes in, same part numbers, different part. I know I've been 5 staring things quite a bit but that's only because I don't think to YELP unless I reallly Love / Hate something. Don't come rolling in here in some big Ol hurry, This is old school. Come here if you appreciate a conversation and great service. Highly reccomend

Needed a new battery for my mom's car and stopped by this AutoZone. One of the guys working (wish I…read morecaught his name!) really went above and beyond. Not only did he help us pick the right AGM battery (Duralast 51R), but he also let us borrow a 10mm wrench so we could swap it out ourselves right there in the lot. He was super chill and patient -- didn't rush us, didn't make it weird, just genuinely helpful. It's little stuff like that that makes you want to come back. Appreciate the good vibes from this crew!

I came in to get my car battery replaced, and Stanley was very nice to help check the type of…read morebattery with the model of my car to make sure they're compatible. He offered to switch out the battery, and was very friendly. He answered any questions I had and even changed the battery in the rain! Super kind of him, explained the warranty and everything. Would come again with Stanley's help for anything!

Everyone at Custom Truck is awesome! Professional, responsiven, fair, nice clean shop too, well…read morekept. It shows a sense of pride when I see that. This is the second van I have brought and they did a great job. Will be back for sure!

These guys are second to none. Professional, prompt and friendly service. Barry and Ken are so…read morehelpful. In fact I will be calling them tomorrow to see what type of fender wraps (not sure if that is what are called) for my truck. Thanks guys! By the way I love to fish hence the pictures

I had the best customer service there so far guy named Ian the young guy outstanding customer…read moreservice he was great. i hope I'm saying his name right he there this morning I think he said his name is Ian young man going to go far in life thank you for your service today I really appreciate you.

Direct Upgrade from the old Autozone down the street. Store is setup properly with a dedicated…read morecommercial door and commercial setup area. Store is stocked correctly and has parts. Doorman HELP! products have been moved to the back area though. Please be kind and remember to take your used oil and oil filters to the front so an employee can check it in. The oil tank is often full and please do not leave orphan waste oil outside. Used to be a Bed, Bath and Beyond.

I had the most amazing experience! Best auto zone ever. Real genuine people working there!read more

On May 23, 2026, my dad went to AutoZone to buy a car part. Unfortunately, it ended up being the…read morewrong part for his vehicle, so he returned the same day to exchange it. When he spoke to the manager, the manager began mocking my dad in English, assuming he could not understand the language because he is Hispanic. The manager repeatedly said my dad could not return or exchange the part and made rude comments about him. What kind of manager belittles a customer and talks badly about them right in front of them? It was disrespectful, unprofessional, and honestly came across as racist behavior. After the manager walked away, another employee stepped in and confirmed that my dad actually could exchange the part since it had been purchased that same day. So the manager was completely wrong. My dad has been a loyal customer at AutoZone for many years and has spent a lot of money there. No customer deserves to be treated this way. AutoZone seriously needs better management -- people who know how to treat customers with respect regardless of their background.

Short story long , my crossbar came off while I was driving one day and made the craziest banging…read moresound. I thought something happened to my rear suspension, but when I got home and was walking up our stairs, I looked back and realized the crossbar was completely detached. Sorry to whoever was driving behind me that might have caught a stray screw. Fast-forward to today. I had some of the parts, but definitely not everything. I walked into The Rack Spot with the crossbar in hand, and Joe came out from whatever he was working on in the back of the shop , I think it was some Tesla garbage , and completely stopped what he was doing to help me out. He found the part I needed and had the crossbar installed within minutes. He also recommended getting some locks for towers, installed those too, and I was in and out in about 20 minutes. Thanks so much, Joe! Sounds like everyone at The Rack Spot has been killing it for years, and I can see why. Shops like this are slowly disappearing, so when you find one that actually takes care of people, they deserve to be spotlighted. Thanks, Joe..

I don't have enough words to describe the level of expertise and customer service I received from…read moreThe Rack Spot. With a family of five and now traveling with extra sports equipment, cramming everything into our SUV just isn't realistic anymore. We already had crossbars and tower attachments, but weren't sure they were the right fit. We were considering a Thule storage box but didn't know which size would work best, so I brought to them a mix of borrowed parts from friends to test things out before buying. Mike was incredibly helpful from the moment we arrived. He walked us through Yakima vs. Thule components, explained the differences and similarities, priced out multiple options, and made sure we understood exactly what would fit our vehicle. He also let me know that they price match if that was a concern for me. He was patient, thorough, and genuinely invested in helping us get the right setup. After realizing Thule was the better direction, I returned for updated estimates -- and again, Mike delivered exceptional service. The day before our trip, I went back to purchase the Thule towers, and JP provided the same top‑tier experience. He showed me how to assemble everything, made sure the locks were installed correctly, and ensured I felt confident using the equipment. I'm truly grateful for the expertise, honesty, and customer care The Rack Spot provided. If you're considering bike racks, storage boxes, or any vehicle rack system, I highly recommend this shop. Their knowledge and service are unmatched.

Always had great customer service and knowledgeable staff. Unfortunate that they closed downread more

Just don't go there; where do I start: horrible customer service, they tell you to come back tmw,…read morethen they say "sorry the parts didn't arrive, you need to wait more". And the worst about all, they gave me the wrong size pads, and now I have to get under my car and re-do the work.