Had to pick up some windshield wipers and a quart of oil for my wife's car. I got the driver's…read moreside wipers, but they were out of stock for the passenger side one. Bummer. The guy at the desk was nice and processed my purchase quickly.

The staff at O'Reilly auto parts store are very helpful always. This last occasion, Julio was…read moretrying to find the screws that I need for my car. He made the effort to come out and check out the size. He was totally efficient, courteous, and exemplified the best customer service. Thanks so much Julio for your help.

I am always a lucky guy!…read more My old 1993 Mercedes' battery was purchased from O'Reilly Store about 1 years ago. But lately it didn't hold charge. I brought it back to the O'Reilly Store. But miraculously, the manager said he will still honor the purchase to warranty replace it for me even though the battery has already slightly passed the 1 year warranty period. Taylor, the O'Reilly manager, is so nice and I definitely will give him a 5-Star service rating. Keep It Up, O'Reilly !

Ever since his business has moved to this area, the whole parking lot has been flooded with…read moreso-called mechanics. They make the parking lot dirty. They spilled their fluids. They make inappropriate jokes towards women walking by. I don't recommend this business and I'm really sad that it even moved here bring back bed Bath & beyond. Screw AutoZone go to O'Reillys.

Best place to get your auto parts. Very helpful and if you need a part that is hard to find,…read morethey'll get it for you. I needed a starter for an old Honda and they said if they can't find it they'll send mine out for rebuild. Awesome! They found my part and was shipped the next day. Thank you Kris!!!!

Ahhhhh the good old days of going to an autoparts store and talking to someone who actually…read moreappreciates vehicles. My son has 91 Acura and we needed a clutch plate, a simple thing most of the time, except, Acura made a spline size change mid year and getting the right size has been a non-stop hassle. Forget trying to explain it to some kid who barely speaks english, or getting them to keep trying because they mis boxed the part (Common for this particular thing). Enter Youngs Autoparts. First up, Larry does the natural thing a real car guy would do, He gets out the calipers and measures the old spline. Then the girl behind the counter (I can't remember her name) tripple checks and orders the part. all while a little country music is playing and conversations are going on Even with that, the part is wrong... Enter Scott, who CALLS ME BACK!! Tells me, I'm gonna double check the next box that comes in and keep double checking till we get the right part. He says " this has to be a mis-boxing of the part so we'll just keep on it" Sure enough second box comes in, same part numbers, different part. I know I've been 5 staring things quite a bit but that's only because I don't think to YELP unless I reallly Love / Hate something. Don't come rolling in here in some big Ol hurry, This is old school. Come here if you appreciate a conversation and great service. Highly reccomend

I came in to get my car battery replaced, and Stanley was very nice to help check the type of…read morebattery with the model of my car to make sure they're compatible. He offered to switch out the battery, and was very friendly. He answered any questions I had and even changed the battery in the rain! Super kind of him, explained the warranty and everything. Would come again with Stanley's help for anything!

Needed a new battery for my mom's car and stopped by this AutoZone. One of the guys working (wish I…read morecaught his name!) really went above and beyond. Not only did he help us pick the right AGM battery (Duralast 51R), but he also let us borrow a 10mm wrench so we could swap it out ourselves right there in the lot. He was super chill and patient -- didn't rush us, didn't make it weird, just genuinely helpful. It's little stuff like that that makes you want to come back. Appreciate the good vibes from this crew!

These guys are second to none. Professional, prompt and friendly service. Barry and Ken are so…read morehelpful. In fact I will be calling them tomorrow to see what type of fender wraps (not sure if that is what are called) for my truck. Thanks guys! By the way I love to fish hence the pictures

Absolutely the worst customer service ever. The owner Ken, or whatever his name is has an attitude…read moreevery single time. It's like asking for help personally offends him.Relax, man... take a chill pill. We're just customers, not your mortal enemies. Honestly, customer service shouldn't feel like you're interrupting someone's midlife crisis.

I had the best customer service there so far guy named Ian the young guy outstanding customer…read moreservice he was great. i hope I'm saying his name right he there this morning I think he said his name is Ian young man going to go far in life thank you for your service today I really appreciate you.

Do not go here!! My car stalled at a stop sign so I went to get battery tested here. The guy said…read moremy battery was fine. I went to mechanic 3 days later and my battery is dead. I googled the reading the auto zone gave me and said was fine and it was a low reading. Completely unacceptable and could have caused me to be stranded somewhere if I didn't get it checked somewhere else.

Excellent customer service. With this Summer heat being in the 90s, I had to refill my vehicles A/C…read morerefrigerant. Eric Q was friendly and helped me with what I needed to do.

On May 23, 2026, my dad went to AutoZone to buy a car part. Unfortunately, it ended up being the…read morewrong part for his vehicle, so he returned the same day to exchange it. When he spoke to the manager, the manager began mocking my dad in English, assuming he could not understand the language because he is Hispanic. The manager repeatedly said my dad could not return or exchange the part and made rude comments about him. What kind of manager belittles a customer and talks badly about them right in front of them? It was disrespectful, unprofessional, and honestly came across as racist behavior. After the manager walked away, another employee stepped in and confirmed that my dad actually could exchange the part since it had been purchased that same day. So the manager was completely wrong. My dad has been a loyal customer at AutoZone for many years and has spent a lot of money there. No customer deserves to be treated this way. AutoZone seriously needs better management -- people who know how to treat customers with respect regardless of their background.

I don't have enough words to describe the level of expertise and customer service I received from…read moreThe Rack Spot. With a family of five and now traveling with extra sports equipment, cramming everything into our SUV just isn't realistic anymore. We already had crossbars and tower attachments, but weren't sure they were the right fit. We were considering a Thule storage box but didn't know which size would work best, so I brought to them a mix of borrowed parts from friends to test things out before buying. Mike was incredibly helpful from the moment we arrived. He walked us through Yakima vs. Thule components, explained the differences and similarities, priced out multiple options, and made sure we understood exactly what would fit our vehicle. He also let me know that they price match if that was a concern for me. He was patient, thorough, and genuinely invested in helping us get the right setup. After realizing Thule was the better direction, I returned for updated estimates -- and again, Mike delivered exceptional service. The day before our trip, I went back to purchase the Thule towers, and JP provided the same top‑tier experience. He showed me how to assemble everything, made sure the locks were installed correctly, and ensured I felt confident using the equipment. I'm truly grateful for the expertise, honesty, and customer care The Rack Spot provided. If you're considering bike racks, storage boxes, or any vehicle rack system, I highly recommend this shop. Their knowledge and service are unmatched.

Believe all the super favorable reviews, they are all true!! My super favorite trusted bike shop…read morein Los Altos had recommended a very similar well-regarded competitor (based in San Jose) to get a hitch, bike rack, and installation. It turns out my Infiniti QX 50 can only take one hitch and only one bike rack, so options were pretty limited. After getting a solid quote from this competitor for all three (but pricey in aggregate), I called The Rack Spot just as a reality check. Will picked up the phone and I was blown away by his customer service and the shop's pricing! Without knowing who I had already talked to, Will freely offered pretty good discounts on both the rack and hitch as part of their normal pricing policy, but he then gave me some market color on the Curt hitch I was looking to buy. He went a further step by suggesting that I just order the hitch on my own online and coached me through it, since the shop had just gone through a really steep price hike and it would probably be cheaper to get it my own. I also needed it installed quickly for our trip a week from now, and Will helped me manage the logistics to ensure everything would work out well and placed the order right then and there (the other shop only puts their orders in on Mondays, so I would have had to wait 5 days). All in all, I saved $700 by going to these guys ($1900 elsewhere), so I will be referring everyone to The Rack Spot from now on!