My twelve-year-old son on January 12, 2016, which was scheduled as a consultation for a possible…read moretooth extraction. After we were seated, forty minutes after our appointment time, an assistant asked whether nitrous oxide would be used, which I declined. The dentist then entered the room without washing her hands and did not introduce herself or confirm my son's identity. She did not explain that she intended to proceed with an extraction. She briefly referenced a "bite block" without clarifying the nature of the procedure. Without obtaining informed consent, the dentist administered Novocaine and exited the room, again without washing her hands. After the injection, an assistant presented an iPad for consent. I asked what I was being asked to sign and was told to "read the iPad." The dentist then returned and extracted the tooth. Post-procedure instructions were provided only after the extraction was completed. At no point prior to Novocaine administration or extraction was informed consent obtained. Additionally, I observed a lack of hand hygiene upon entry and exit, which was concerning as the dentist continued to see other patients. I raised these concerns during the visit. My feedback was dismissed and met with explanations rather than acknowledgment.

I didn't know what I was missing for my kids until I got here. My kids had some horrible…read moreexperiences elsewhere and even though we've moved quite a bit away, we are happy to make the commute. Dr. Anderson and the entire crew are just wonderful!

My son is almost 5yrs old and during Covid we couldn't keep up with his routines twice a year for…read morehis teeth cleaning plus he has a sweet tooth for daily basis. He ended up with tons of cavities and one of the teeth is decaying so this year (2021) we made appointments for the regular cleaning with his dentist, after the visit we were recommended to this place Greater Boston Smile Pediatric for his his tooth decay. We did come for consultation and after a few months we can get his teeth straighten out (one is taken out and the other 8 is crowned for his own good). We're so worried to see to see him going through the whole process because he had to take the med for the procedure and he wasn't himself til it wears out (a good 3-4 hours later). He had early appointment and left around noon. He's back to normal around 5pm and we're pleased with the results. The doctor even called around 8pm to check on him and thanks for trusting him to have my boy in his hands. Then staffs are very helpful. You can't find any place like this. Highly recommended! And Thank you Dr. Shaughnessy and all staff members!

Excellent care and great experience for my child. Would recommend to any parent looking for a…read morepediatric dentistry location for their child. 10 out of 10!

zero stars - minus*…read more Buyer Beware -- Extremely Unprofessional and Unethical Experience This is a buyer beware review. We had an incredibly disappointing and frustrating experience at this practice. The physician remained largely inaccessible, hiding behind office staff until the very end of the process. Overall, our experience was riddled with incompetence, unprofessionalism, unethical behavior, and deception. My daughter had braces placed here and remained under their care for about 5-6 months before we moved out of the area. Below is a summary of the major issues we encountered -- both during treatment and while transferring to a new orthodontist. 1. Constantly Broken Brackets Almost every visit involved repairing broken brackets -- something we never experienced with our two older children who completed orthodontic treatment elsewhere. The staff repeatedly blamed my daughter, claiming she was eating "hard foods," even when the bracket broke after biting into something as soft as a French fry. Having to return after nearly every routine appointment for broken brackets is highly unusual and concerning. 2. Obstacles in Transferring Records When we requested treatment records after moving, we were told we had to come in person to sign a release -- despite living over 60 miles away. This is not compliant with HIPAA, which requires practices to release records upon a patient's written request without unnecessary barriers. The delay in transferring records to our new orthodontist caused a significant treatment gap, leaving my daughter with broken brackets for an extended period. It took multiple follow-up calls before anything was finally sent. This behavior was both unethical and unprofessional. 3. Extremely Limited Orthodontist Availability The orthodontist was only available Tuesday through Thursday with limited hours. Emergencies or urgent concerns outside those times were left unaddressed. For a medical practice handling active orthodontic cases, this lack of accessibility is unacceptable. 4. Dishonest and Inconsistent Refund Process When we moved, we were told we'd receive only 50% of what we paid -- despite my daughter having completed only 5-6 months out of a 30-month treatment plan. Even their office manager, Daniela, admitted that the fair and standard approach would be a prorated refund of about 80%, but could not justify why the office offered only 50%. They also tried to change the documented treatment time from 30 months to 24 months, reducing our rightful refund. Additionally, although we paid $6,100 out of pocket, the practice also billed our insurance, which wasn't factored into the refund discussion. The entire situation was handled with dishonesty and questionable ethics. 5. Unprofessional Conduct by the Physician After weeks of back-and-forth with staff, the physician finally joined a call -- only to speak in a rude and unprofessional manner. By that point, I had dealt with their team nearly ten times and had lost confidence in the integrity of the practice. Given the repeated mismanagement and lack of accountability, I requested a full refund, which I have yet to receive. Final Thoughts This practice appears to care more about money than patients. Our experience reflects a lack of professionalism, poor patient care standards, and questionable ethics. I would strongly advise families to look elsewhere for orthodontic care.

I only wish these type of offices existed when I was a kid! It would def have made getting braces…read moremore enjoyable when I was younger. I'm glad my son went here as his first dental experience. When he was younger he went to the ER a lot, and had more doctor appointments than I want to remember; so he always associated doctor with traumatizing needles. Everything was easy, from booking an appointment to filling out paperwork (on an iPad). Once we stepped into the office, it was bright and everyone was pretty cheerful, very kid friendly. There's also a chalkboard by the door that writes the name of first time patients to welcome them! The dental hygienist and dentist explained everything pretty well and answered any questions I had. They used a stuffed animal to explain to my son how tooth brushing and flossing works and what they would be doing when they checked his teeth out so he wouldn't be too scared. A nice thing about a high tech dental office is TVs on the ceiling as a distraction for the kids.

The business has been sold but Dr. Hirayama was super with our 8yo daughter for a cavities and…read morecheckups. Very sweet person. The business was nice too - good layout and use of small convenient space. We found place via referral from family in our building downtown.

Great pediatric dentist! I found her on the Blue Cross Blue Shield site and she had one of the most…read moreconvenient locations for us, and pretty easy to get an appointment. It was a great start to go into the office and see the Miyazaki film "Castle in The Sky" playing. She and her assistants have a terrific manner with kids, explaining everything, giving them options for sunglasses to wear under the lamp. She did an exam, a flossing, a cleaning, and fluoride treatment. My son was a good listener and very good for her. (But I can't help but wonder if she reminds him of his grandmother, who's also Japanese.) They give out cool prizes at the end of the visit, too. She also sees adults, and if I didn't love my dentist so much I would go to her.

Very happy with my dental work and feel great going there.read more

Saw Dr. Sweeney - Regan for the first time. She was knowledgeable and her work was incredible. She…read morebonded my daughter's chipped tooth in 10 minutes. My nervous 8 year old has never been so excited to show off her smile. My family will all be using East Milton Dental from now on!

I'm so happy we brought my almost 2-year-old here for his first dental check up and cleaning. It…read morewas a fun experience for him and left his teeth sparkling clean. We hyped up the idea of going to the dentist, starting a couple weeks before the visit, and telling him that brushing his teeth at home was the way he'd end up getting a balloon at the dentist's office. The waiting room is filled with exactly the kinds of toys he loves, so he was instantly happy to be there. The dental hygenist was very friendly and sweet, helping him settle in to the big chair while explaining to us some basic concepts of healthy diet and how it affects teeth. We don't have a TV and don't allow screens but they brilliantly have a projector above the chair - so I'm not sure if this would be as enchanting for a kid who is used to TV but for our son, he was fascinated. It distracted him enough throughout the visit so there was no fuss, no resistance...full cooperation as his teeth were counted. The dentist and hygienist both sing as they're doing different procedures. They let him feel the electronic tooth polisher on his finger before polishing his teeth. I'm so glad we started him early and hope we can continue to keep on top of his dental hygiene. I highly recommend you bring your young child(ren) here.

I wanted to cry when I saw how GREAT they were with my kids! They are like dental children…read morewhisperers here and I'm looking forward to taking them back!

Dr. Maria and her staff at Cleveland Circle Dental Associates are all top notch. Our kids never…read morecomplain about going to the dentist and argue over who gets to go in first. Our daughter had a teeth cleaning appointment on her birthday and Kathy gave her a Barbie doll! It made our daughter's day to feel so loved and special. We highly recommend Dr. Maria!

Dr. Maria, this is how my kids call her, is the best pediatric dentist in the area. I am a dental…read morehygienist myself working at the adult practice. I chose Dr. Georgaklis to be my children dentist because she is the most kind and gentle person. Dr. Georgaklis is also very conservative in her recommendations and she puts big emphasis on prevention. Her office has a boutique feel and is more like a spa than a medical office. Kathy is a front desk coordinator is always very friendly and helpful. This practice definitely deserves five stars.

Dr. Arnold Weiss is the most amazing dentist I have ever witnessed working, and my now almost…read moresix-year-old son had all his appointments in his life with him. He is so entertaining that my son asks when he can go back to the dentist. Scheduling and practice staff is always professional and on time, and of course, the place has all you need to keep kids happy in the waiting room, including an Xbox :-) I highly recommend this practice, and Dr. Weiss!!

Dr Barton was great. He really took the time to consider the treatment plan and provide his honest…read moreopinion. Came here as a second opinion and decided to stay with them as they seem to know their stuff and have a lot of experience in pedi dental care.

I had two kids receiving regular dentistry and orthodontics here over the course of many years and…read moreall I can say is WOW, things have changed and not for the better. The practice was originally wonderful, and had such glowing reviews we paid up front for braces knowing the outcome would be terrific. What a mistake. Staff after the ownership change has been unreliable, and fully ineffective at supporting kids with dental anxiety (the whole reason we were at this practice). Our 2 outcomes ride the line of malpractice. Child 1; My first child's teeth were slow to fall out and required 13 extractions. Traumatizing to say the least. Every time they spoke to me, they had already told my weeping kid about a need for more extractions. Once in braces, they went ahead with a plan to leave gaps for implants instead of closing gaps as I had indicated with the original practice owner. This would have worked out in the end except they removed the braces before the teeth were fully straight making it impossible to obtain the implants they planned for, (without my agreement). In the end, I had to get kid 1 a bridge, requiring the grinding of 4 healthy teeth to restore the aesthetics for a minor. Devastating and now a chronic maintenance issue. Child 2; Brought here due to severe dental anxiety, this kid was constantly told there was a need for surgeries, or other invasive interventions, before letting me know and with no apparent awareness of the stress it caused. Multiple calls in to align our understanding did not seem to bend the curve. Once out of braces, kid 2 was seen by my adult dentist at another practice, who immediately saw a cyst on a tooth CPDA had rotated. That cyst, was apparently there for quite some time and was never mentioned by anyone at CPDA. The result, kid 2, the one who is terrified of dental work, is now undergoing surgery to remove the cyst and evaluate the resulting bone loss before receiving some kind of root canal, implant or bridge. Take a look at the dates of the good reviews. It speaks volumes. Do not bring your kids here.

We had an absolutely amazing experience! My 8 yo son was very anxious about needing a cavity…read morefilled, and I was worried about how the appointment would go. From the moment we called, the staff was incredibly kind and understanding. They got us in quickly, which was such a relief for both my son and me. Dr. Aziz is phenomenal--so gentle, patient, and calm. She took the time to explain everything in a way my son could understand and never rushed or pressured him. You can really tell she cares about her young patients and knows exactly how to help them feel safe and comfortable. This practice is truly a gem. Thank you, Dr. Aziz and team--you turned a scary situation into a positive memory for my son!