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    Car Tech

    5.0 (3 reviews)
    Closed Closed
    Updated 1 month ago

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    Response rate

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    Services - Car Tech

    Auto body restoration

    Bumper repair

    Collision repair

    30 More Services

    Auto customization

    Dent removal

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto exterior customization

    Auto frame testing

    Auto hail damage repair

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto mirror repair

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Rear-end damage

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    First Class Sales and Service

    First Class Sales and Service

    (17 reviews)

    We were directed to this shop from CarMax recently as a third party shop who could work our car in…read moresince CarMax's service shop was backed up. I had taken a car there a few years back and had a great experience so we chose to go here with our 2021 Ford Explorer. We didn't know that the company had changed ownership since getting my car worked on here and we had the absolute worst experience ever. The employees here have the worst communication ever and no one seemed to care that we were out a car for an entire month. We dropped off our vehicle on September 11th and JUST picked it up Monday October 16th. The issue was never fixed and we had to pay $800 because according to CarMax the shop didn't work the claim correctly and they could do nothing about it. Our car has the Max Care Bumper to Bumper warranty so the fact they directed us to a shop that doesn't know how to process claims and use the warranty correctly and left us paying $800 for our still broken car doesn't make sense to us still. The shop has the worst customer service and communication ever. We had to constantly call them to get any updates or information and of course only one person, Danny, knew anything about our car. He would give us info that they were waiting on a computer to be able to diagnose the issue and we understood that some things just take time to figure out. However, we were constantly told it would hopefully be done by the end of the week, every time we called for an update. If they couldn't figure it out they should have been honest so we could get it to another shop who had the technicians and technology to get it figured out. Danny was also so difficult to get a hold of. I spoke to him finally on October 9th, he said he'd call by the end of day with an update as the technician was supposed to look at it that afternoon and he never called. My boyfriend followed up two days later and Danny was off that day, the owners were unavailable, and no one in the entire shop knew anything about the status of our car. That was on October 13th, a full month after we dropped it off. The fact that no one had an answer or knew ANYTHING at that point was infuriating. We are BEYOND frustrated with this shop and don't want anyone to experience what we've had to go through. This shop lacks basic customer service and communication skills and our car is still not fixed! Think twice before bringing your car here, if I could give zero stars I would.

    I stopped in twice in a three week span to get an estimate for a bumper. Both times I was told to…read morecome back because they was too busy to come out. I guess they have all the business they need.

    Car Tech - autorepair - Updated June 2026

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