Good service and great staff! They will answer all of your questions so that you understand how you…read moreare saving lives.

I had made an appt and was turned away,was very busy place.i was told I would have to have another…read morephysical,as I was relocated here.too busy,so told me to go to another plasma center.a very chaotic place.people were standing everywhere,no order.

Shout out to Larry the phlebotomist. I regularly donate, and appreciate someone who gets it on the…read morefirst try, and I am not left with a bruise. I made my appointment online, got my questionnaire in an email, so by the time I showed up, we were all ready to rock and roll. I was the only one donating at the time (this locations is not nearly as busy as the Arlington locstion) and walked right into the prep room. My vitals were taken, and I was introduced to Larry. I was in and out in 30 minutes. Easy peasy.

The employees make you feel super comfortable here and I have not scared from donatingread more

They were nice and I got in and out within an hour. Paperwork takes the longest. Donation was about…read more15 mins.

The staff here is awesome and they take great care of their clients. With an appointment I'm in…read moreand out in a very reasonable amount of time and I always throw some kind of swag at me for coming in and donating.

First time donating blood. I understand stuff happens. Staff was polite. Care sucked…read more This just seemed careless. Seeing I had one vain good enough to draw from. Stabbing carelessly and blowing my vain. I'm annoyed. Won't be back.

I have been a regular donor at this location for past 3-4 years. They have great staff who are very…read morefriendly and remember you by name. Andrew, Donna to name a couple of staff. They are quick to prescreen and get you going with donation and make sure you are comfortable and very detailed in explaining what is next even though they are aware that I am a regular.

I would NOT recommend this place for donating plasma! If you like your arm being bruised from…read moreinadequate training then this is your place. The so-called techs that do this obviously are clueless. How they ever passed their initial training or whatever they do to get certified is the most ridiculous thing I've ever seen. This place needs to be shut down ASAP!

their machines are a piece of shit. And most the women there do a piss poor job of trying do…read moreresolve the issue of any matter. They have the worst customer service of any plasma facility I've been to. You can tell that the women there hate to do their job. when your machine is green and ready, a lot of the women will have a full on conversation while you're finish and ready to go. The women are more concerned with gossiping than doing their job. they really need to be trained on good customer service and how to interact with people in dealing with issues that they're not accustomed to. Today a white girl actually sat a person before me because she was too busy chatting with the guy and didn't care I was in line first. That place is trash because of the lack of focus and care they have for us. I went to try in help but I won't be going back anytime soon

Efficient, organized, care with preventing any infection while obtaining healthy blood.read more

Let me start by saying how important it is to give blood, particularly right now as there is a…read moresevere shortage! I was hospitalized in 2012, and if it had not been for others donating blood... I likely would not have survived. But now, let's get to the good stuff! The folks here at the Flower Mound facility are wonderful! The staff here is very friendly, helpful and courteous! The place is pristine... if you schedule your appointment and do the online login... The wait time is very short! But don't let that prevent you from doing walkins! A single pint of your bipod can save up to three lives... Please help others!

I have been donating for nearly 4 years (400 donations)... I have loved being partners with this…read morecenter BUT.............. There is NO REASON to remove the lobby chairs for people to sit down to wait to donate. They say it is faster. NO IT IS NOT. Sitting down versus standing up has no affect on how fast they screen and process you. The speed of the procedure has everything to do with how many techs working and how many people show up at the same time. Removing the chairs has caused me to alter the manner in which I donate... I WILL NOT STAND IN LINE TO DONATE... Instead I will be the last person at night at the time of closing to ensure that I do not have to wait and that the center will have to stay open longer. Return donors are being treated worse than new donars and we are THE LIFE BLOOD OF THE CENTER. DONORS ARE PARTNERS NOT CATTLE! RETURN THE CHAIRS..

Very clean center, friendly staff, and a quick and easy process! Come see for yourself.read more

The staff is so sweet here. It is a great way to help you community and make a little bit of extra…read morecash. Plan for your first visit to take 3 hours. Each visit takes about an hour total and the staff does everything to keep things moving. It is not painful and you can watch a TV show while you donate some much needed plasma!!

this place is terribly managed. there is no point in appointments when it takes an hour to get in a…read morechair. Then wait for another 20 minutes before starting. Then wait 10-20 minutes once finished with a needle in your arm. Go somewhere else

coming in today, from what i read and how i was treated at BioLife , Id rather come over here and…read moredonate.

Well I'm back again. Here is another example of mis advertisement of information and the…read moreincompetence of the management staff. This text message was sent out and when you ask the manager was there a miss print he said no it's correct. Because you are unable to donate 6 times in 2 week time frame. Can someone please train your staff. That you can only donate 2 times in a 7 day period, because you have to have 5 days off in between. Thank you, Tammy

The BEST staff all very professional and caring. I truly love donating blood here and will continue…read moreto do that as long as I am able

Carter Blood Care always does a nice job scheduling appointments and taking care of donors…read more Excellent staff and painless procedure.