This place is legit! All of the workers have so much knowledge. We were debating getting my son a…read moresnake of bearded dragon or a sand boa. Can't remember the girls name that helped us, but she went over EVERYTHING. She's had snakes for years so her knowledge was so helpful to us. We ended up getting a beautiful baby ball python. We bought everything there. Definitely more expertise than at a big pet store. Highly recommend this place if you're considering reptiles as pets.

Came in to the Serpentarium last week with my baby bull snake I had purchased recently off of morph…read moremarket. My snake had multiple layers of stuck shed from poor husbandry from the previous owner. Staff was super knowledgeable and helpful with providing remedies to remove that stuck shed. Purchased a humid hide and moss that was recommended. The snake sat in that humid hide for about a week and finally today she was able to have a full and complete shed! Super grateful we could solve this issue before it became a more serious problem like scale rot. I hope the owners read this! Thanks again!

My kids were begging me for a reptile so we had visited a few places before we stepped into…read moreReptilemania. We actually ended up getting a gargoyle gecko and I got everything I needed including a fancy custom made background for the enclosure. I highly recommend Reptilemania and geckos if your kids are interested in reptiles! The people that work there are very friendly and were understanding of my younger special needs kiddo. I truly appreciate Reptilemania and will be back!

Went into their store and couldn't even make a lap. The store smells horribly of ammonia, I had to…read morecover my nose with my hair and walk out. Unbelievable

Wow I just read a couple of bad reviews and I'm surprised... I HATE WHINERS.. Geez!!…read more On with my review, this place is great, Josh and Jason and everyone there are so knowledgeable about the pets and give you the one on one interaction about whatever reptiles eat, how much and when to feed. I love this place and will continue to shop here, fair prices and good quality of feeders. People don't listen to the whiners check out this place yourself and you will see what me and my partner see. They def deserve 5 stars plus!! Keep up the good work!!

Just wanted to post an update, I bought two furcifer willsii from a credible person and thought I…read morewould show you what healthy looks like. This is what a health furcifer willsii looks like. Just wanted to educate y'all since you don't seem to know what "healthy" looks like. How is it I've owned these guys for 2 months and they are fine but the one y'all sold me died in a month? Yeah because you sold a dying chameleon and refused to notice the signs, maybe y'all will learn from this, but I doubt that.

Great location for many of your reptile needs. We stopped in by chance as my girlfriend has been…read moreinterested recently in snakes, and we've gone to several other reptile establishments in the Elk Grove and Sacramento area. The staff here were very friendly and extremely helpful, throughout the two times that we've been here. They let us look at and hold a couple snakes out in the main area. While also letting looking and hold the samkes in the breeding area, and the other back area with the larger snakes and reptiles. On both occasion we were able able to see, hold and learn about at least a half dozen different ball Pythons and Boas; many of which I had never heard or or seen before. Overal: A great experience provided by the staff who are very knowledgeable as well.

I just want to provide an update to my original review and mention that Julian was so helpful…read moreselling us our 4 x 2 x 2 yesterday. He answered all of our many questions thoughtfully and helped get the enclosure out to our car. We love gx3 and appreciate all of the employees knowledge and patience. Awesome sale on enclosures too!!

I've been going to The Serpentarium for a while now, and it's one of those places my daughter and I…read morekeep coming back to. We're usually stopping in to grab crickets or worms for our reptiles, but it's never just a quick in-and-out. Oh, and they sell pinhead crickets, which is the only place I have found that sells these tiny guys for my baby jumpers. There's always something new to look at, and a lot of times they have a reptile out, which makes it even more fun. The staff is incredibly nice and really takes their time, especially with kids. They'll answer questions, explain things in a way that actually makes sense, and if there's a reptile that can be handled, they'll let you interact with it. One thing I really appreciate is how knowledgeable they are. They don't just sell animals, they actually care about proper care. I even noticed they carry jumping spiders with the correct habitats set up, which you don't always see at other places. Helpful tip: If you have kids who are curious about reptiles, ask questions while you're there. The staff is great about explaining things and making it a fun learning experience. It's one of those local spots that feels both fun and educational, and we've honestly never had a bad experience here.

I wish we had stepped in here sooner - Kyra was amazing and I feel so lucky to have had her help…read more We bought a beardie and a "kit" from the reptile show. Huge ripoff on price but we fell in love. Got home and the kit was nearly useless - the dual light lamp popped both bulbs of UVA and UVB immediately, it came with carpet which is not great, and was overall almost a waste. Kyra was so nice, like beyond nice and genuine about it, too. She took time to give us the rundown on what we'd need and was so patient. Not to mention KNOWLEDGEABLE. I cannot thank her enough. If we would have come here first, we'd of saved over $100 and had expert advice. We will 100% be regulars here and hope they stick around awhile.

Today was the second time my kiddos have gone in to check out the store. We bought a leopard gecko…read moreand a crested gecko before knowing this shop even existed here in town. Jeff, the owner, spent so much time educating my 11 and 12 year old about each of their animals and showed them all the other cool critters he had in there. They left the store last week stoked about what they learned. Today they went back with their geckos to ask Jeff a few more questions. He was so kind and patient with them. He was great and was able to confirm the sex of one of the geckos to ensure it was safe to get them a friend. I've read all the bad reviews and I'm here to tell you we had the complete opposite experience! I will gladly come back to purchase from him ( even paying more) because of the customer service he provided! My kids are asking all the time if they can go see Jeff's shop! I highly recommend!

Jeff the owner of the store is so helpful! He gives you good knowledge on reptiles and the food…read morethey eat. Yeah at times it may be darker then others but I go there once a week for my snakes food and Jeff does get to cleaning each enclosure. I actually love his personality because he's straight forward. I think people now days are to fuc***g sensitive. I personally like things straight forward don't sugar coat things with me... He's one guy running the show. Like I said I've had my concerns at times but over all he does take care of these reptiles/animals.

Amazing place for kids and the guy was so helpful about everything ! ... and lots of fishes and…read morereptiles

I really enjoy supporting this local shop, though sometimes we do have to wait a bit for help. Glad…read morethat they're staying busy, though!

Jodi works there and is so sweet! What great customer service. Very helpful and personable. She…read morecares about people and that's not something you always always find in customer service. It's clear she brings a lot of kindness into the world, and her family has every reason to be proud.

Always super friendly people working there and very helpful with any questions I've had. Our boy…read moreHappy loves going to go pick out his toys and getting treats.

I went with my son to get ourselves our first reptile, a daunting prospect for us as neither of us…read morehave ever cared for one before. The staff was so helpful in picking the right bearded dragon for us and getting everything we needed for our new journey and feeling safe caring for this sentient being. Having a species tracing back 250 million years old is amazing - dare say cosmic and little Suzuki is very loved addition to our family.

Super nice staff! Especially the worker with the purple hair! So so nice and shared lots of info on…read morethe snakes! Thanks for your help and support. A reason why I like going to this place!

I take my baby Milo every month and half or two to their groomers and have never been disappointed!…read moreI've been taking him since he was about a year old and he gets just as happy to see the staff as they get to see him. He can get pretty dirty playing with our bigger dogs, but he always comes back to me super duper clean and happy. Around some holidays you can get a package with a scented spritz and a bandana to match the occasion. This photo was from around Christmas time, he got a gingerbread spritz and a gingerbread bandana .. which he and i loved. Not to mention their PetCo Vital Care+ has a lot of benefits! Every 8th groom is free! As well as discounted items through the store, coupons to use on your next purchases and grooming appointments! You can also use the rewards at their Vet locations, however this one does not have one.

They definitely need to work on their customer service. Went in for a few fish. The guy refused to…read moresell me any fish because I only had a five gallon tank and that "wasn't the ideal situation for them." I even asked if I could just have 2-3 feeder fish because my kids were really excited and we wanted to have fish for this evening. He still said no, they wouldn't be happy there. In my tank. Made for fish. Finally we just walked out. It was unreal.