They are working in my neighbors roof. I get home and they parked their vehicle in my driveway. When I honked for them to move it they ignored me. When I finally signalled and honked several more times they finally moved their truck. I asked why they are in my driveway cause I did not give them permission they just Ignored me, I told them don't use my property any more. Second day and they have their tools and supplies on my driveway. They don't give a damn about other people's property. Even with me sitting watching they just walking all over my driveway. read more

Caruzo's Roofing Contractors - Their truck that was in my drive way yesterday. - Roofing Near Me - San Bruno, California

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I had a very disappointing experience with this company. Communication was poor from the beginning, and it was difficult to get clear updates. They repeatedly changed the scheduled dates, which made planning extremely frustrating. When the work was finished, they left a big mess, but then came back days later to clean it up. Overall, the service did not meet my expectations, and I hope they improve their communication, scheduling, and cleanup for future customers. read more

The service was honestly great, they were super nice and the prices were extremely affordable for my situation! It really fit how I wanted my roof to look like and there hasn't been any problem since. I would definitely call them back to do my roof if there was another time. read more

Contacted Caruzo's roofing to replace entire roof and Marco Caruzo responded immediately and showed up on time to inspect roof and give us a thorough estimate. His worker's always showed up at the specified times and the new roof was installed in a timely manner. It was a pleasure to work with Marco as he is thorough and honest. read more

Responce time and repair. With storms on the way they did the job correctly. Time will tell . Thanks for your services. read more

Great, honest and quick!! Couldn't recommend more. The project manager Isabella was super attentive throughout the whole time.

Caruzo's Roofing is exactly what I was looking for. I interviewed four other roofing contractors and none of them impressed me as much as Caruzo's. Caruzo's was not only competitive in pricing, but they explained each step of the process and covered all aspects in detail. Once I chose Caruzo's they showed up on time every day. They cleaned up thoroughly at the end of each day. They guided me through choosing the best product for my needs and they were friendly, courteous and very professional. They completed the project on time. What more could I ask for? I highly recommend Caruzo's Roofing for an excellent job. read more

Nails penetrated the base of roof. Rusted nails/screw. Facia replacement left holes not filled. dry rot not replaced. Make sure you watch every step if you left it to them, you are taking chances. First measure: one price. Second measure is a different price. Third time is additional cost on facia replacement. Why not the first time quote ? read more

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these guys did or roof a couple weeks ago. they worked hard and fast for a competitive ammount. I give them 5 stars.

I had my roof blown off by strong winds in Feb. Caruzo came highly recommended by 2 of my colleagues, so without checking any reviews, I have decided to go with them. They were not the cheapest nor the most expensive. The work was a little rough, and nails went through my ceiling but they rectified it. However after 2 months, my insurance company appointed Servpro to check on the condition and the roof was built while the insulation was still wet. So the roof had to be completely replaced. I went back to Marco and he was on vacation. Despite being frustrated with the situation, I waited till he returned which was about 2 weeks. He returned with a quote which was exactly the same price he did the original roof 2 months ago. I asked about his guarantee on his job, which was advertised but he dodged the question. Don't believe the guarantee on his job. I told him that I cannot pay for 2 roofs as my insurance would not cover 2 roof as his job was one which was not done right. I had even given him moisture reports. If you read through all his reviews, you are going to see that he doesn't do the right thing when things go wrong. He is a really nice guy on the phone but you know if the service is sincere when things go wrong. I have to escalate this as Marco has declined to make things right. read more

Solid roofing company servicing the San Francisco Peninsula down to Sunnyvale. They show up on time and work hard to get the job done correctly. We talked to several roofing contractors but opted for Caruzo's Roofing for their professionalism and competitive rates. If you need quality roofing or siding in San Bruno or on the peninsula, these are the guys to call. read more

Caruzo's Roofing Contractors - Caruzo's roofing contractor in San Bruno replaced our rooftop and there's no more leaks! - Roofing Near Me - San Bruno, California

Stay away from this guy I did a roof several years back and each year after I had to spent money with a different contractor to fix it he refused to fix the leaking after just one year after the job and more over told me he knows where I live :)) was that the threat? I don't know but I don't care just don't make mistake like I did read more

We found Marco Caruzo's Roofing from a friend where I work. I was a bit concerned after reading one YELP review ..BUT after meeting with Marco and his professional discussion regarding our new roof I felt completely confident it would be the right decision. Everything we asked Marco to fix or clean was done without hesitation. The roof looks amazing and his team worked every day as promised and finished in 5 days ..just as Marco committed to us. Need a new Roof or repairs?? We would recommend Marco Caruzo Roofing without hesitation!!! read more

I want to recommend Marco's team (owner of Caruzo's roofing). We had our roof replaced by Marco's team in July 2020. Prior to project start, I had several meetings and discussions with Marco for quote and planning. Marco is very efficient in communication and is always on-time for those appointments. When the project was under-going, Marco and his team completed the project efficiently, that they completed a 1-floor residential house re-roofing in 5 business days. And after everyday's work, his crew did a cleaning and left the house and yard in a decent manner. Marco was very responsible to follow up the whole project as well as inspections required by city. Overall, I strongly recommend Marco and Caruzo's roofing. read more

Caruzo's Roofing Contractors - Roofing Near Me - San Bruno, California

They replaced my roof 2 years ago (gave them 5 stars) and few days ago water was leaking into the bedroom during the storm. After initial response, now they don't answer my called or texted. read more

Marco apologized for missing our appointment and came out the next day. His service once he arrived was exemplary so I am considering using him for my roof repair. read more

Very professional team, Marco was very helpful. Every step was well organized.

I set up an appointment and Marco (owner) showed up on time and physically inspected the flat roof . He provided an estimate within a day which was competitive compared to two other local 4-5 star rated companies. He met me again and we went over his estimate, product and warranty. I agreed on the work and set up a start date/time. The crew showed up on date/time (0800) and went to work immediately. All of them were professional and stayed busy during the 2.5 days on my roof. The only constructive criticism would be stepping it up one notch on the estimate format and final review of work. I had to ask an employee to take pictures/video of the finished work. Which was later provided to me. During the inspection process, pictures should be taken of the roof and provided with the estimate. Pictures/Video should be taken when the roof is taken off and then taken again when the job is completed. This would really show the customer the complete process since I assume most of us don't climb up on the roof at completion. I would definitely recommend Caruzo's Roofing. read more

Caruzo Roofing installed a roof and gutters and did a amazing job !! i highly recommend them !! read more

We had our roof redone last year in preparation for SunPower solar panels. Caruzo's did a splendid job with first-rate materials, efficient work and total cleanup afterwards. It was easy to coordinate their work with SunPower. On top of that, they were prompt with their estimate and their price was good. We recommend them very highly. Six stars! read more

I should have written this review last month. Life is busy when you have a leak and the rain finally decides to stay! Marco and the men at Caruzo's saved my sanity and our roof! They installed an entire brand new roof, including that annoying light well area that's hard to get to and cover properly. All in as little as three days. Seven days later they were back to install custom cut and made to fit skylights. This time taking only a day to complete the job. This alone changed the quality of life in my home. One week later, when the second big storm hit. We sprung another leak. Of course I was concerned and immediately messaged Caruzo's. Marco had a team out in less than an hour to assess and repair the situation. Turns out the roof is sealed up tight. The leak is due to the windows (YAY ). That didn't stop the guys from sealing up the windows the best they could for me, giving me time to get a window company out here. Above and beyond the call of duty! Thank you Marco and Team! read more

Marco was able to come out and give us a quote the same day of our inquiry and start soon after. He showed us a great assortment of samples, helped guide us through the project and his quote was the best we received! His crew was very professional and helpful and able to answer any questions thrown their way. The roof was completed in only two days and we couldn't be happier with the results! If you're looking to have your roof worked on look no further, Caruzo's Roofing will get it done and done right! read more

We just got our roof done by Caruzo's. Angela in particular was great. She gave us solid advice on which tiles to pick, didn't oversell us and was timely on everything. The roof workers were courteous, cleaned up after themselves and kept us updated on progress. We are really happy with our new roof! read more

I had my roof and gutters replaced by Caruzo's team. Every things workout according to the schedules. They were knowledgeably on all levels of questions I throw at them, not mention the quality of workmanship was top notch. If you are looking for a roof replacement, look no further. read more

Initially called Caruzo's Roofing for a quote for a repair of my shingle roof, however after having Marco and Angela stop by I was informed the roof was ready to be replaced. I appreciated them taking pictures and showing me the condition of the shingles and the layers underneath. They gave me a competitive proposal and given their rapport in the Bay Area market I decided to go with them. Roof was completed in 4 days. Very happy with the outcome and would definitely recommend/use their services again. Although I hope I wont have to call them for another 25 years(shingle lifespan). read more

Great work on my roof in SF! The process was easy, polite and reliable people and my roof it fixed. Thanks Caruzo's!

I had a roof job completed on my rental house in Redwood City by Caruzo roofing. The company was on time and completed a decent roof job; Marco was very easy to work with. I had to call Marco back for a small repair about 6 months later; I don't think the repair was the fault of the roof; they came out the same day and fixed the problem ! Great Service ! I recommend this roofing company. read more

Great customer service!! 5 stars for this company many years of experience and a staff well educated for this kind of job. Totally happy with the job they performed. Best of luck and wishing success for the company. read more

Well, now it's the raining season and time to test out the roof. Something is leaking above my ceiling and Caruzo came to take a look once, but no solution. Water continues to come inside the house and I am waiting for the call back... read more

Caruzo roofing came in to install a new roof on our garage, specifically Angela was who we worked with. We have been putting it off because it's always such a pain to work with contractors. From the moment we called, to getting a quote, to the work actually done, they were efficient and helpful. We would definitely work with them again. read more

Used Caruzo's roofing after seeing the work they did for my neighbor across the street. Good pricing. Work done very professionally and very quickly. Would recommend them highly. read more

I found some water stains in the corner of ceiling. Considering the roof has been around for a long time, I called to find a roofer to get the roof replaced. Marco was very responsive, he came over and give an estimate. Upon seeing the roof, he said the roof is in good shape and has years to go, and leak was the improper installation of the ridge, and suggested only to redo the ridge instead of replacing the whole roof. He squeezed in the job really quickly. I really appreciate Marco's honesty and responsiveness. read more

Manufactured new and replaced old bonnet/roof vent at steep pitch angle. Penetrated and installed through-roof furnace vent. All work done on time and on budget. Highly recommended. read more

This roofing company was right "on top" of every aspect of my roofing needs, in a speedy, efficient manner, at a reasonable price. Thanks Caruzo's Roofing! read more

Set up an appointment with them the day before and we touched base the morning of to confirm appointment time. I took time off work to be home and they were a no-show. Left MANY voicemails throughout the appointment period and after. No calls or responses back. Lack of courtesy here is disturbing... read more

The rep did not show at the scheduled time. I had to call him to find out that he would not be coming. We scheduled for the next day. He called but did not have the address (communicated to him multiple times) so he could not arrive at the scheduled time. I had to cancel. read more

What can I say? Perfection. Overall assessment: 5 Stars+: Experienced, great crew, well managed, focused, skilled, precise, careful to details, artists, professional, timely, customer-focused. I was in a panic; I put off putting in new roof for donkey's years. When I went to sign the contract last June, my selected vendor said sure but not for 11 months! I spent the summer interviewing over 20 roofing companies; half didn't want to touch a residential flat roof and the other half only wanted to install a membrane; clearly the membrane is a long term solution but the roof is visible from inside the house and the backyard - I didn't want my house to look like a strip mall in Merced (sorry Merced). With El Nino approaching and in a rising sense of panic and despair my general contractor referred me to Caruzo; Marcos came right over, assessed accurately so that my roof was broken; he then provided a comprehensive fixed-priced quote (including permits and insurance) for bitumen product and process. They even found time in their busy schedule to install in a matter of a couple of weeks. The removal and installation processes went extremely well; I had them add insulation to my 90 year old house, and replace 2 skylights; during the process they found and easily replaced and repaired several areas of dry rot - their additional fees for these unexpected repairs were extremely competitive and reasonable. The final product is beautiful both in terms of the aesthetics but also in the fine detail of the workmanship and artistry involved (yes required in a good residential roof!). Once completed and paid, Marcos and his team easily and with a very big smile on their faces addressed a small punch list - all fixed within a day or 2 of the final install. Overall, I can't tell you how pleased I was with Marcos and his team. Please give them every consideration for any roof repair or re-install you may have. read more

Caruzo's Roofing just installed our new roof in under two days. Very professional crew, they started on the scheduled day, worked hard and cleaned up everyday before leaving. We got our roof, gutters and downspouts just as contracted for. The new skylights and a window being sealed got delayed but should be installed soon and we aren't concerned about that. Very happy customer here and would use them again for sure. Marco (the boss) is very polite and responsive. Thank you Marco and crew! read more

Luis Palala took care of our roofing project for Caruzo's Roofing. We give him the highest rating possible. We had a tight deadline on our home purchase, which his crew met. Luis was there to make sure everything was done to our satisfaction and to answer any questions. He also made a suggestion about our malfunctioning skylights. We ended up removing some of them and repairing the others. His ideas and his pricing were good. He really went out of his way to make sure we were happy with the work. He communicates regularly and is available when you need him. We are very pleased. read more

Caruzo's Roofing recently finished our new roof. Luis and Marco did a great job on educating me about the process and telling me what the manufacturer requires for a full warranty. The crew was so respectful and cleaned up everyday. I highly recommend them. read more