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    Carver-Taylor Belinda DDS

    3.0 (2 reviews)

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    Essence Dental Care

    Essence Dental Care

    1.7
    (31 reviews)
    2.4 mi
    Minority-owned & operated
    Speaks Spanish

    I went to the District Heights location for my appointment today and the owner did a horrible job…read morecleaning my teeth. She was extremely rough and hurt my gums. My mouth was very gritty afterwards and she didn't offer me mouthwash. I had to ask her to put the suction tube in my mouth during the cleaning. I had to ask her did I have cavities because she didn't rely that information, just told me I was done. I don't even think she checked for cavities. I asked the ladies at the front desk was she a new dentist and was told she's the owner and a pediatrician who was just helping out. No wonder she did such a horrible job. I would never let her touch my teeth again.

    I am writing to you to make a formal complaint against (dental clinic names) regarding my…read moreexperience with their staff and the dental work (including work, appointments, communications, etc) that has been performed, and/or should have been performed for my dental concerns. I've been extremely dissatisfied with the patient care, lack of regard and sympathy, and the inability to receive a proper timeline during and for my care. They have failed to provide me with satisfactory services. I have detailed the process below. I've previously had pain in my teeth and made an appointment for a dental exam with (Essence Dental). My first two appointments with this clinic were April 1st and April 18th, 2024. During these two visits, I had my exam completed, a diagnosis given, and my treatment plan created. I was told I needed to have 5 teeth extracted, which they were. I was also told my gums needed to heal before my fitting of implants, which would take 2 weeks. An appointment was made for 4 weeks later, instead of the original 2 weeks due to availability of staff. In May 2024, during each of those visits (May 9th, 20th, and 23rd), I was told different information regarding the timeline of my fitting, and later on, for my implants to arrive. With each interaction with the dental clinic staff, staff were very unprofessional and did not demonstrate compassion for my questions and concerns. I was met with unhelpful information, timelines different than previously told, and frustration in their tone. I was also given more and more appointments with little to no information on why I needed those appointments; still met without a date for arrival of my implants. It is now August 2024, and I still do not have an answer, a correct timeline, or my implants. I'm also still greeted with unprofessional and unhelpful staff. This journey began April 1, 2024, and it has caused nothing but frustration and a financial strain for me and my family due to my original dental concerns and having to miss a lot of work due to the many pointless appointments. I am sharing these concerns to show how the lack of regard for a patient's care can lead to detrimental states on all parties. I have been patient and kind from day one of entering this clinic, and even in my own frustrations throughout this process.

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    Carver-Taylor Belinda DDS - oralsurgeons - Updated July 2026

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