Customer service is always exceptional. I always take my car here. They treat you fairly with no surprises. Thank you Cary Car Care read more

This is truly a fantastic place. I've been taking our cars there for repairs since my family moved to Cary 12 years ago. From a 66 Ford Truck to a Toyota Sequoia, I've only the best experiences. they can do it all. Don't waste your time with other places. Take your car here, great price, great service, great quality work. Can't be beat! read more

It was after another shop changed my oil and said (to my surprise) I needed new brakes that I went looking for a second opinion. Cary Car Care has great reviews on Angie's list so I took it there. They are so honest they told me my brakes did not need to be changed for at least 6 more months. It was more than a year later before I changed the brakes. That was about 8 years ago. Cary Car Care is the only auto shop I know that makes appointments. I trust their judgement and fair prices. read more

Friendly, courteous and honest are my immediate takeaways. I decided to try a local shop instead of the dealer and I was not disappointed. Interacting with the front-end of the business is important to me; I want to communicate what I need and get honest estimates before I invest my time and money on vehicle maintenance and repairs. Dealerships are becoming too automated with calendars and one-size-fits-all service menus that maneuver you into scheduling the drop-off without any initial estimates. That's not for me. Cary Car Care responded to me very quick, gave me an estimate for my specific requests, respected my decisions and were an absolute pleasure to deal with. They have a new returning customer in me, and I highly recommend you give them a call. read more

Based on all the reviews I saw on the web, I went to this place. But my personal experience was so unlike everyone on this forum. My car was problems over a month and I replaced things over many auto shops and when it finally didnt work, I searched the net and went to this guy. First of all to schedule an appointment he took 3 days..I waited for 3 days and towed my car to his place..I told him about the problems I had in the past and coughed close to $600 on my car earlier. He seemed fine to talk to initially..Couple of hours later he came with a quote of $2000 which seemed so exorbitant to me..It seemed to me that he was taking advantage of my situation as I had already told him all my problems..It was a shocker for me..I immediately found out about some other car care centers and got a quote from them on the phone..One of them said the work can be done within $1200, another one said it can be done $600 to $800. I searched all over the net and I found that the work can be done by a max of $1000. Which clearly meant that this guy was trying to swindle me.. When I tried to tow my car away from his workshop, he created a big fuss about it and gave me a lecture about their service..Hell! i'll never go back to this shop which is doing day-time robbery. He might treat existing custoemrs well, but new users go with a pinch of salt... read more

I had high hopes for this place based on reviews, but after getting auto service from them I have high suspicions they effectively utilize these rating services and pick and choose who they'll dupe next. My first hesitation is when they told me my car needed a tune up which included new spark plugs and wires (sort of odd since I had this done one and a half to two years prior, I thought maybe that place didn't do something right; not so sure anymore). They also made some other recommendations, which did make sense, $800 later. The real problem came when one day later steam was rolling from the hood, the engine light and temperature light both came on. I figured I better park it before something breaks or makes it worse. I called CCC and they said they'll get a tow truck (of course they never mentioned I was going to get charged for this. It would be nice they say that UP FRONT). I had to find a new ride to work as well. Now apparently something else "coincidently" broke, a $300 bill later. Granted this could have been coincidence, but a day later, after my first drive on the highway, for an issue I've never had before (thermostat stuck)??? They also made me pay for the $65 tow charge and they wouldn't give me ANY break on the labor. The only break they gave me was a "diagnostic fee" charge, which is VERY peculiar because they never charged that fee the first time I took the car there. I believe they just threw that in their to make it look like they were giving me a break. Now I'm not saying they sabotaged my car, but I have to say, the work they did prior was an indirect link to the new failure, possible direct link. Honestly, my gut tells me this is not a very honorable place to do business. Basically, I forked over 800 bucks for stuff already done and was then given the TOUGH LUCK attitude for something else that broke down a day later. Bottom line...you might want to STEER CLEAR from this place. read more

I've been bringing my cars to Cary Car Care for a few years now and will continue to do so as long as I have a car! Everyone there is friendly and knowledgeable. They take the time to explain what they're going to do and answer all your questions. First rate group of people! read more

After double digit years of receiving outstanding service from CCC, I have been forced to leave. In summary, they charged me $700 to replace a part on my truck that "I" thought was going to fix my gas gauge. As a customer focused, consultative organization that is well respected for solving customers mechanical problems, I'm still baffled that nobody asked me WHY I needed this part replaced. I was extremely upset that Paul, owner, took no ownership for the situation, and let me walk out the door an irate customer. $700 down the drain.... and my gas gauge still doesn't work. read more

They've always been great with all of our vehicles. I would highly recommend them. They may not be the cheapest in town; but don't be fooled by the cheapest...Cary Car Care will do the best on your car to help with any problem!! So thankful to have someone I trust with my car. read more

Cary Car Care continues to be terrific, in my nearly five years as a customer. My car started vibrating on the highway after a snowstorm and owner Paul Lambdin was able to see me on five minutes' notice. (Turns out there was snow in one of the wheels, throwing off the balance.) Last year I met a customer that's been going there for 20+ years -- that's a long time, but I wasn't surprised. read more

We've been a regular customer for around 20 years. Brought our Prius in to have an Oil Change Required warning reset because we only had that done 2-3 months ago. It's an annoyance since the warning blocks other displays. They squeezed us in on short noticed and also checked our tire pressures. No charge. We bring our cars in for all services and trust their recommendations. read more

I have used CCC for many years. I used to call them to get a quote. Now I e-mail them to get a quote. Be it new tires, brake work, tune ups, their price has always been fair. But the best part is their "straightforward" advice. A family owned business. So the persons you talk to most likely are part of the owner. They are here to stay and care about their business. I have two cars and CCC has been taking good care of them. read more

My entire family has been going here since 1997!!! Won't go anywhere else. Friendly, efficient, trustworthy, knowledgable.. Perfect!!!!!

Excellent service, outstanding customer care, polite, upbeat, comfortable waiting area, and always a pleasure. I can't imagine car service anywhere else. They have been taking care of our vehicles for many years, and we would not consider going anywhere else. read more

Cary Car Care has been my primary go-to place for my family's vehicles for the past 20+ years! It's great when you find a place to take your car that you can trust in that they'll find out what's wrong with your car, fix it to your satisfaction, and at a fair price. Paul and his team are the best!!! read more

Paul and the gang at Cary Car Care have been keeping us on the road - trouble free - for over 20 years. My visit this week for routine service on the Prius was again all that one could hope for in auto service. On time, pleasant, very competent, good suggestions for things to watch as the Prius gets older. And did I say - the prices are fair! Can't beat these folks! read more

The Cary Care Team are professionals with your car, and they consistently amazing me on what they do to monitor your cars needs while helping you save money. I recently moved to N Durham County and still make the drive to Cary for my three vehicles. Trust, Excellence, Value are the three reasons why I make the 70 mile round trip. read more

We have been customers at Cary Car Care for about 20 years. They have become like family to us. Over the years they have given us expert care of our cars and outstanding service. When we needed to budget repairs they gave us solid advice about what needed to be done first. It is so nice to completely trust people with your car. We will always go to Cary Car Care! Plus they have very fun Christmas cards! read more

I have a 14-year-old station wagon that has served me well because of the good care it receives at Cary Car Care. I always get a reminder when services are due, and that helps me organize my time and ensures that my car is well taken care of. My latest service was for an oil change, and filter changes for the fuel system and cabin. Everything went like clockwork, and my car is handling great. I also had wipers replaced before they became too worn to be effective. It is wonderful to get a heads up about that before the windshield wipers become noticeably slack. The pleasant waiting area and kind staff made this visit a pleasure, as always. Thank you Cary Car Care. read more

Had my vehicle in, after having it repaired after an accident, just to make sure that the repair work was done well. And they took care of some other issues for me. In short, we all know how hard it is to find a trustworthy mechanic....this is where to bring your vehicle. read more

This is the only place I trust to take my car. They always fit me in their schedule when I have unexpected problems. They are fair, honest and professional. read more

We love Cary Car Care. We've been trusting them for over 15 years with our cars and we wouldn't trust anyone else with repairs, oil changes, etc. The service is top notch, trustworthy and affordable. read more

My husband and I have been taking our cars to Cary Car Care for many years. I am continually impressed by the team. They really care about their customers, they do excellent work, and they price their work fairly. read more

Cary Car Care is the best place to go for service because they are honest and do great work! That's all we want!

The most important characteristic of a car mechanic for me is trust. I have been bringing my car the Cary Car Care for almost 10 years and completely trust the team here. They carefully explain any work that is needed and will show you the problem on the car. The quality of work is great, the staff is friendly and prices reasonable. read more

I just had work done at Cary Car Care and I couldn't be more pleased. Byron and BJ were extremely helpful and worked with me to keep the repairs within my budget. Not only were they friendly but they took the time to explain everything to me. They have just earned a loyal customer. read more

I was very happy with my first appointment with Cary Car Care. I thought they were very professional and reasonably priced. They take the time to talk to you about future things that may need to be done on your car but don't pressure you. read more