Verner-Cadby is the only reason I'm staying with Ford. The service, body shop, and sales folks are…read morewonderful, along with the rest of the office staff. I've been with V-C since 1984. They treat me like family! They are thorough with their service, very considerate with cost, and great people! V-C is family-owned, family run, and treats its customers like family. This is feedback for Ford Corp. Ford has made a mistake twice by discontinuing production of the Taurus, and their drop in sales is indicative of customer disappointment. The first time they stopped production of the Taurus, they replaced it with The Ford Five Hundred, which lasted only a few years, and they wisely brought back the Taurus. Now Ford went all in on EVs and no longer has a standard sedan. I will need to replace my current Taurus, which has 100,000 miles, and I am struggling with how to replace it with a new non-EV Ford sedan. I may have to settle for a hybrid SUV, which does not make me happy. I've been advised by friends to get a different brand of car, but I will not go to another dealer. I've explained why I will not do that, but at this point, it's a choice of which car is the least objectionable for me. Ford needs to listen to its customers.

Just purchased my fifth car from Verner-Cadby…read more Tom is the salesman we always work with. Knows his stuff. Always helpful, always listens, guides us through the test drive, purchase, and teaching the systems on the car. Carl, the sales manager, is alway out front and accessible, not like other dealerships where you never see the mysterious "sales manager" the salesperson always has to clear things with. If the dealership wasn't great I would not have purchased five cars there. The entire process is low key and low pressure. From selecting a car, to the test drive, to approving the deal and sitting with finance, it is as pleasurable as a car buying can be.

This was our second car from Paul Miller Toyota. Salesman Marvin Garcia made the entire experience…read moreas easy this time as last time. He answered all our questions and walked us through our financing options. Next car? We're coming back to Marvin and Paul Miller.

Why you all scamming people on extra fees and 360 bullshit spray crap that doesn't workread more

Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

I went to look at a used Nissan Leaf. The first time I stopped by, the car was unavailable for a…read moretest drive due to the parking brake being locked, rendering the vehicle immobile. It sure was nice to look at, though! The salesman on duty was very nice, said it would be fixed soon and suggested calling in advance to ensure it was operational. The second time I stopped by, the EV was good for a test drive. I noticed that the car had some scuffs, pointed out that the car had a couple of deficiencies and was ready to haggle over the price. The owner, who was staffing the lot that day, seemed almost offended that I would try to negotiate a better price and asked how much I was looking to pay. Given my research on what these vehicles were selling for, I gave him a number. He scoffed. I like a good laugh as much as anyone, but instead of a reasoned response, I was essentially told to take a hike. When I asked what his best price was, the business owner said the price was the price, which of course is his prerogative. I ended up finding another Nissan Leaf online that was almost $1,000 cheaper, two years newer and with lower mileage. No regrets!

Do not buy a vehicle from this place they're dishonest i bought a 2017 Ford Flex And they didn't…read moretell me there were problems with it and the agreement stated that it's under a 90 day warranty and they won't honor the warranty and the refuse to honor the lemon law the sales person is a drunk and he never opens the dealership on time. We had to call him on numerous occasions

Bought a S8 last Wednesday on the way home the car threw a code I keep calling Marco the salesman…read morehe will not return my calls. I'm hoping they did not reset the codes just to sell the car especially from a big dealership.

Great experience working with Seamus from Paul Miller Audi in Parsippany…read more I was having trouble finding a district green Q5 for months when I came across a TikTok of this dealership with the color I wanted. I DM'd them and they reached back out quickly saying they would have Seamus work with me since it was his video that got me in the door. I had previously went to closer Audi stores but they were rude or didn't want to be bothered because they'd have to order the car for me. Instead, they kept trying to push other cars on me or would ghost my calls/txts. This dealership was over an hour away from me but chose to go with them because of how Seamus treated me. From the beginning, Seamus was very communicative and receptive to the things I was requesting. I hadn't bought a car in 12years and had heard horror stories with the game playing.I told him off the bat I wanted everything handled over the phone and to just walk in day of, sign, and leave. He did exactly that. We had to order the color/model car which took 4 months from start to finish but was worth the wait. The whole time Seamus kept me in the loop, answered all of my millions of questions, dealt with my crazy, kept me updated, and answered me back quickly. Transparency was super important to me and everyone I dealt with was very transparent. They explained everything to me every step of the way, had all the paperwork ready and signed before I even got to the dealership and when I got there all I had to do was sign with finance and I was out the door. When I got to the dealership I was greeted right away. The showroom is big and bright. They have a nice coffee area and Seamus even offered us coffee and water. Working with Seamus was easy and working with finance was too. I was told about everything but nothing was pushed on me. If I said no to something, it was a no. No questions asked which I appreciated. I was in an out in under an hour. After, Seamus took the time to set up my car for me and show me as much as he could before he let me drive off the lot. I have since asked him questions and he continues to answer me promptly even though our sale is complete. I never felt like I was just a sale or that I was being taken advantage of which was important to me. Seamus made my buying experience seamless and stress free. Not to mention I love my new car! Thanks!

Possibly scratched the paint underneath my driver's side mirror, and bird crap is still there…read moretowards the front bumper. I'll post pictures My car has pretty low ground clearance. Beware if yours does too, because the mirror might touch the left rolling thing towards the end of the wash I did email Mike, the business owner. I left the car wash, because I didn't think much of it at the time until I saw the paint at home, and there was another car behind me I am a regular customer, but I'm afraid of scratching the mirror paint again now that I've seen the damage. Most people probably don't have this problem, because most people are driving SUVs/crossovers/trucks where the mirrors are much higher than the roller thing. UPDATE: Mike referred me to a paint specialist, and gave unlimited car washes for a month. Thank you so much! I'll give it five if the scratches don't appear again I'll give it five, above and beyond customer support sir

Unprofessional Staff - No Respect for Long-Time CustomersI am writing this review to express my…read moredeep frustration with the service at the Route 18 New Brunswick location. My family and I have been loyal monthly subscribers for years, yet today we were treated with complete disrespect. The employee working the Armor All tire shine section became extremely rude and flat out refused to give us the service that we actively pay for every single month. This level of hostility is unacceptable. As a long-time customer, I demand that management investigates this incident and takes corrective action regarding this employee's behavior.

Had a great time working with Eric! Fair negotiator, very friendly, and time punctual. Spoke on the…read morephone and did business the same day on SUNDAY! Highly recommend doing business with

The transaction was very quick and simple. They checked the condition of the car and wrote me a…read morecheck for it right away. The service was great and the salesperson (Eric) was more than generous, when he offered me a deal for my car.

I cannot say enough good things about the customer service at proline! It is a small office and…read morefrom the get go they have been so kind and warm. I initially forgot about my appointment so I got there late but they were so understanding and still got me in! A few days later, I realized that I forgot some items in my car. They let me know that I could come grab them anytime but I happened to show up while the car was wrapped for paint. They called me as soon as it was out of the wrap so I could come pick the items up which made my day! My car went in earlier this week and is already almost done. I will definitely be coming back to proline for any future needs. Thank you!!

Like I'm just completely blown away!!! Incredible service! I can't say enough about how great the…read morecustomer service and execution were. I dealt with Anthony. He was super knowledgeable, helpful and efficient. I took my BMW here for the caps on my head light washers. I had no idea what was involved and he thoroughly and accurately assessed the repair. This stood out because I thought it was just a cap as did another place I took to to have it looked at. There was more to it than the cap. I would have had a bigger problem on my hands. When I picked up my car, it was clear they had cleaned it up. Never have I ever taken my car somewhere and picked it up looking better than when I brought it. What a great touch. Thanks guys!! Definitely recommend this place.

I have been going to this location and the one, if it is still there, in Woodbridge for many years…read more For the most part a satisfying and smooth experience, however, at times hiccups here and there that have been in the way of getting past a three star mark. They have always been responsive in solving problems, which is actually better than those experiences where places truly don't give a -- you know what -- about the customer, so the result is simply sometimes having to go through a longer than needed process.

Picked up my brand new Range Rover this morning and could not be happier. The entire buying process…read morewas simple and straightforward. Jake and Ron were absolutely spectacular. I love the car. I was also more than impressed with the deal that I was offered. Really terrific place to buy your new Range Rover. Highly recommended. Kudos!