We needed two TVs and so we did research (Best Buy, Costco, Amazon) and decided to go to Video Only…read moreto check them out since we had never been there, but heard the ads everywhere. The reason we went to the VO store is because TVs have changed so much (and are constantly changing) and we wanted to chat with someone knowledgable about TVs. Granted each seller has their own preferred TV brands that they sell, but it was great to chat with someone about the brands, types, sizes and comparisons. At the Salem Lancaster Video Only store that person is Doug. He was SUPER knowledgable about the TVs and the different types and amenitites on each. He scrolled through the competition prices on line with me and explained in detail how Video Only sell their TVs, pricing and warranties, etc. He was extremely detailed so that everything was clear. Once we decided to go with the TVs at Video Only (two different brands), he gave me extremely valuable tips for setting up our TVs at home and was just an amazingly personable, professional employee. I even called him ON LABOR DAY when I was having trouble setting up one TV and he was there and told me what to do. It worked flawlessly. Doug at Video Only has made me a believer. Ask for him if you go to the store and you won't be disappointed!

Needed a new smart TV, sound bar and tv mount. Hayden was very knowledgeable, helped us to compare…read morefeatures of the diff manufacturers, sizes and models. Such a big decision- Hayden as very helpful, not pushy and just a great friendly guy. Was able to compare prices elsewhere, so I know we got a good deal. You can't go wrong here.

Although we live in Arizona, my husband has been fantasizing about these speakers forever! Luckily,…read morewe had a wedding to attend to in Portland this past August, so he had a chance to actually visit the place where these wonderful speakers are made. He loved trying them out in the test room so much, that after checking it out himself, he brought me and his best friend out another day to test these speakers out as well. Well sure enough, it didn't take long for him to order them. The hefty $3,000-$4,000 price tag did kind of make me choke a bit, but let me tell you, it was like watching a kid on Christmas day once the speakers arrived. It almost seemed like love at first sight. I lost my husband for few days as he set his speakers up in our basement and he was perfecting the set up. The speakers work so well that it feels like an earth quake hit our house even though we live in Arizona and I live upstairs. I hate to admit that the sound is so crisp and clear, that you will get spoiled once you hear the speakers. Like a Volvo S60R or a Nissan GT-R, these Speakers are "sleepers." Not many people know about them, but they are cheaper than Bose speakers and produce an unfreaking-believable sound and "feel" for that matter. I urge you to try this company out to custom make your speakers. They surely know what they're doing, and they will help you make the right decisions every step of the way!

I had to call with an unusual request for an item not listed on the website. Unfortunately I don't…read moreremember who helped me out but they were shockingly nice and friendly and super happy to go above and beyond for me at the drop of a hat, enough so that hours I later I thought to myself, you know, I should go on their Yelp and say something about it. Great experience, cheers.

From what I've heard, and from what I've seen on their website, they seem to have done a decent job…read moreof carrying forward with Dave Herren's hobbyist-audiophile philosophy, designs, and equipment modifications. It's certainly okay that they don't have a storefront, but it's scheduling a time to see and hear the product that's a problem. Even though day and time was clearly stated and repeated back correctly, he still scheduled it for the wrong day and time on two different occasions. Unfortunately I was only in Portland on travel and haven't been able to make it back.

I bought the Pioneer speaker set designed by Andrew Jones, with two towers, a center channel and…read moretwo bookshelf speakers for side/rear placement. And the subwoofer. I read the reviews of Stereo Dave's modification of the sub, so I was interested. On speaking to Sean Scoggins, who runs Stereo Dave's, I found out they have a "special sauce" to modify these speakers. So, I sent them the towers. Frankly, a significant portion of the cost is in the shipping back and forth. But, even if you double the cost of the speakers, the modification was well worth it. They are much more open sounding, more musical, lighter, more responsive, and more realistic with better separation of sounds and better placement. This is the best-kept secret in audio. I have just sent them the center channel speaker (it has three drivers) for modification - with the towers sounding so good, the center channel was clearly pulling the system down and needed to be as good as the towers! I heartily recommend this service and will send them the other units for modification soon.

I hired Bradford's to help me set up my TV and soundbar, and I am glad I did! Chad assisted with…read morethe entire setup, which included having extreme patience to establish a wifi connection with the new TV. Bradford's was awesome. Highly recommended.

Chad, Cindy and Tim are awesome. First of all, they come to your house , deliver and set up your…read morestereo system at a reasonable price. Who does that today?? I am just a tiny customer but was treated like a great person here. I came because I could not hear the words on "Will you still need me, will you still feed me" Seargent Pepper's Ablum, just the instrumental. I had bought a pair of used cheaper speakers initially and Chad noticed the buzzing in them before I did with my classical music ears. So we exchanged it for some new ELAC B4's and it was worth paying extra. The last time I had a system this good and was treated so well was 40 years ago when I lived in Wash. DC and went to the best stereo shop there. These guys will take care of you no matter your budget or what kind of ears you have. I am so glad we have them in Eugene. Now back to listening to KWAX from Eugene.

This store has gone out of business. And didn't bother to update yelp which says they are open…read moretoday. So annoying.

I picked up a pair of refurbished Bose Headphones (QC 25s) for $199. Like the Michigan City Indiana…read moreoutpost, the store is nicely stocked and displayed, and with friendly, attentive, and knowledgeable staff.

Stereo Planet is my North Star…read more This building is in the middle of downtown and is what I use as a navigation guide when lost. Stereo Planet is a local Bend icon. Every time I come here, I use Stereo Planet as a guide for my friends to meet up when we separate. God speed Stereo Planet. You're doing God's work.

Super helpful! We inherited wired speakers in our home and I had no idea what equipment we needed…read moreto use them. I stopped into the store and they hooked me up with the Amp I needed to power 5 sets of speakers. Took the time to explain the pieces I needed and the parts I already had. Even through in some speaker cable and a free rca cable! Will definitely use them again in the future!

Customer service is at its best at Stereotypes. Andrew and his team are knowledgeable about sound…read moreequipment. Clearly their passion comes through while working with them. They were helpful to my needs, and I felt like they cared the whole time I was there - and respectful of my time as well. I had to go back a couple of time because of the weird layout of my home, but we brainstormed and worked it out. A pleasurable experience start to finish. Ron

This is my least favorite audio store in PDX, and I am still giving them 4 stars. I also…read moreoccasionally visit them so they have a chance to earn my business. Here's why-- They are helpful and pleasant, have a solid selection of equipment and the listening room I have used is nicely set up from a sonics perspective. They know their stuff. Why my least favorite and why still four stars then? There is absolutely nothing wrong here. They work with your budget and try to understand you and your needs which the other shops do also. They don't pressure you. But each time I still got this subtle sense that they cared more about the sale than me the customer. They are also less brand agnostic than other shops, praising the brands they carry over other brands on two occasions. It's hard to explain, but in our other great audio stores, I don't get that vibe. They want me to enjoy great music and understand that it's all about the long term relationship. That's why those places have gained my repeat business, while I am still waiting for Stereotypes to earn mine. Let me add a couple of caveats: 1) I am so grateful that we have as many quality audio stores as we do. In most markets, Stereotypes might be the only, or certainly one of the best shops. 2) for some of my audiophile friends, this is their number one shop. So as always, ymmv. So if you are looking for a nice 2 channel stereo, please do give them a chance--and know that in Portland we are spoiled. If you love music and care about musical reproduction, please support our local shops.

If Jim doesn't have what I need, he sees to it that I know where else to try. He is a fount of…read moreknowledge and cheerful assistance.

I've been searching online and the boring box stores for some good inexpensive quality speakers for…read moremy personal laptop setup. Fortunately, I decided to venture down a search into the more local small businesses and came upon this cool old school & quirky shop. I think the gentleman's name was Jim. Older dude that could pass as your nerdy techy friend who's probably collected every tech gadget since the original Tron came out. Told him what I was looking for but I gradually got discouraged as all he was showing me were the bigger style bigger sound units that are common for home systems. But, alas! With a little patience we revealed a new treasure: smaller desk top speakers! Minor speaker mesh stains on the front but super decent with a little TLC. He was super friendly and chill, even making an effort to find parts that could potentially be missing from this set (like compatible power cord). It also came with an amp box that I've got sitting below my desk table, which was a nice surprise (I keep it plugged in for the deeper sounds or just unplugged for more "regular(?)" crispy audio). All that for a really awesome deal; I think it was something like $15-30 or something crazy like that. Good shit, dude! Thank you. If you're looking for small speakers, I probably snagged the last set but I definitely recommend this place for any help with acheiving 2 things at once: reusing/upcycling any sort of old working electronics and supporting a damn good local friendly small business.