Stereo King always does an excellent Job. Perfect tint installations!…read moreAndy Recently Installed a Wolf Box Mirror Dash cam system as well as Anzo Smoked LED Taillights in my '24 Chevy Colorado perfect installation. Tinted Several Vehicles always perfect! Don't heist to use these Guys n Gals. You get the local quality Work you pay for! Great local people to support

This place is awesome! They got our rig in quick and they went above and beyond to accommodate us.read more

I don't understand how these guys stay in business. Went by…read moretheir shop. Listened to one of them berate a customer. Asked for a quote for our sound system. Was told I would be contacted by a technician. That was a month ago.

I have been coming to Cascade Sound for over ten years with sound and lighting needs for our Church…read morein Salem, Or. They are always knowledgeable and helpful to fill our needs. We have never been disappointed by them.

Once again, we had a GREAT experience purchasing phones @ Cellular Sales, this time with Colton, as…read moreour prior contact had moved on. Working with Colton specifically has been GREAT! This guy is polite, pleasant and knowledgeable. When he doesn't know an answer he's not shy to get accurate info. He is smart as all get out, an excellent listener, and an outstanding communicator of plans and options. And, Colton installed our glass screen protectors flawlessly. I didn't realize mine was even on when he handed my new phone to me. Along with buying phones, we had a lingering issue with Verizon corporate which Colton resolved with a direct call to his service contact. Very Happy with the deals we got on the iPhones we purchased: iPhone 17 Pro Max, and an iPhone 16. (When Colton was tied up one time I dropped in, he steered me to Michael who teamed to get part of my order placed. Thank you , Michael.) I have texted and called with a couple of followup questions to Colton and even when I caught him on days off he answered and was most helpful. Working with Colton and the team at this store has been nothing short of outstanding,

Chris helped us so much in the transition to our new phones. As older folks there lots of details…read morewe don't understand and he walked me through each stage with kindness and patience. I would send every friend to him to get good deals and great help.

Top notch service! I've been buying my camera gear from The Shutterbug since I bought my first SLR…read morein 1989. Recently, I attended a photo expo at the Salem location. The owner, Chris and I communicated via email, and he took excellent care of me while there. I got a really great deal on some new gear! I am loving my new Nikon Z6 III and the 2 lenses I purchased with it. I will always shop local at The Shutterbug.

I dropped my camera hiking and Mazda helped me diagnosis the issue and even cleaned my camera. He…read moreeducated me on ideal accessories for my Sony A7v and was extremely informative and kind. 10/10 experience, will be a customer for life.

The customer service could have been better. I walked in and wasn't greeted nor helped. I found…read morewhat I was looking for on my own. With so many employees working it would have been nice to have been asked if I needed help with anything. They seemed to be too busy with customers who brought in pets. I should have brought my business somewhere else but the 1 hour drive would've been a waste. Hard to find good customer service these days.

Came here because my mother in law needed sunglasses. They have a lot of name brand sunglasses here…read morefor a pretty good deal. I'll be back when I need new sunglasses of my own.

I was desperate for computer help and the big box store I had always turned to could not get me in…read morefor a week. I teach online so I just could not wait. I even considered buying a new machine! But I did a quick search and found Summit and thought - what is the worst that could happen? I was blown away. Even the answering message was inviting! I did not leave a message because they said just drop in but I got a returned call from them anyway. Everyone was really nice, did not treat me like an idiot, and understood my slight panic of not being able to connect to the internet. They freely shared some great advice on virus and malware protection. And they took my computer in promising to get to it ASAP and, while they could not promise same day, they would try. This was about noon. By 5:30 they had it all cleaned up - inside and out. And it is so fast - I had forgotten how fast my laptop was/is. I cannot recommend them enough - and if you are a ways out and wondering if they are worth the drive, the answer is yes.

Today was my third time using Summit Computer. Again, they did a terrific job at a very fair…read moreprice. In just 24 hours they replaced a bad hard drive, and diagnosed and fixed my broken Bluetooth. They saved me buying a new computer. Also, this story kind of shows who they are: The 10 year old kid next door had a problem with his tablet, and he decided he was going to get it fixed on his own, so he rode his bike down to Summit. They fixed whatever the problem was while he waited and then let him have it for no charge! He had brought money intending to pay for any repair, but they decided to bless the kid. Good people!

Great service, friendly staff, and they made everything quick and easy. I'm very happy with my…read moreexperience and would definitely recommend AT&T.

If I could give zero stars I would. This has to do with rep Camryn mainly who lied to me on…read moremultiple occasions. She has lied multiple times about the district manager changing, which the district manager is still the same as when I previously worked there. Secondly she has been dishonest about when the tills get pulled and not being able to take cash payment. Yes I get some things may change, but I would be pretty sure they shouldn't be pulling the tills an hour early if no big deposit was made. I have even been told when I come in earlier in the day to pay previously that if I don't have exact change they cannot provide me with change. I understand that there's only a certain amount of change but to tell someone that almost immediately before they state how they are going to pay isn't the best customer service either. The fact that she has been dishonest with me many different times makes me wonder if she has been dishonest with other customers multiple times. I would highly suggest if you go to the store for anything there to maybe ask for help from someone else, because if its just simple things like this if you are getting a new phone or new account how do we know this rep isn't being dishonest with that as well? I would just be cautious if doing any transactions or sales with this rep. To be quite honest as a customer and having this experience makes me want to switch to a different phone carrier. To have any representative lie to a customer in my honest opinion is not good customer service and maybe needs more training. Maybe if the tills policy did change it would help customers so that they do not waste time going there if there was signage outside that would help a lot and they dont have to put a sign that gives their cash or payment policies but maybe just a hand written sign that says cash payment temporarily unavailable. In no way does that advise of their payment policies that just advises at the time being they cannot take cash which is not illegal. There is no warning that they pull the tills early until you get inside to pay a bill. I would also say that when I have asked on multiple occasions for the DM name and been lied to by Camryn and another rep there that it had to do with my experience with calling customer service ATT phone number and the reps who tried to assist there. Yes I understand if the DM can't really help with 611 issues but they may have had advice on next steps. EX: when I was having tech issues with my phone and the rep from 611 turned off all my service instead of fixing the issue I know the reps inside the store could have helped but to find out that the rep from 611was helping or attempting to with things they weren't trained in I had wanted to talk to someone higher up and preferably not 611. One of the previous times I had asked for the name of the DM was because I wanted to let the DM know about a good experience with the store manager where I had felt the manager at the time had went above and beyond, Sadly they still lied to my face and told me the DM had changed. I would definitely say some of your employees at this location need better training or more training. The fact that multiple reps lied to me so many times when I asked a simple question of who the DM is, is terrible customer service. I don't know if they thought I was going to say something bad about them but it was always because I was trying to see if theres another person higher up than store reps to talk to before going back to 611 since 611 seems like everyone there is incompetent, however being scared still isn't a reason to lie to a customer and not tell them the DM name. If the DM name had been provided the first time I asked we wouldn't be here. At this point I will go all the way up to corporate with my complaints about being lied to during many different visits to this location and hopefully they will get further training on good customer service.

I went to return a couple paint rollers that left plastic pieces all over my door i was painting…read more The rollers said they were for smooth to semi smooth surface painting. Cory, a manager at Ace proceeded to mansplain to me that ​ I chose the wrong rollers for the job . He was unsympathetic and Unapologetic that I would now have to wait for the paint to dry and sand it down and repaint it. I have been living in West Salem for over 30 years and never dealt with anyone so unprofessional and condescending. He must be related to the owner because he has no customer service skills and doesn't care that I was upset about our interaction. I was buying more rollers when I went there.

This place has the friendliest hardware store vibe of any hardware store on the planet and I think…read moreI've been to all of them, so I know. If you prefer not to be swallowed by the vast and impersonal big box hardware scene and you prefer incredibly knowledgeable, helpful and plentiful numbers of employees who are standing by at all times to assist you in all of your crazy projects, then this is definitely the hardware store for you.