Jeff Hastings is fantastic. I went in to have a stereo replaced, Jeff said: you have bigger…read moreproblems with a short in the system. He could easily have put a radio into my truck and sent me on my way. This company & Jeff are very honest & I would recommend to anyone. Totally five star!!

Trust Rewarded…read more Although I was a long-term owner of an audio store in eastern Iowa, back during the dawn of serious home and car audio, I had been retired from the business for well over 20 years. I recently got the desire to bring the audio system in my 2007 Mazda CX-9 out of the dark ages and into the present. I had acquired the equipment after a lot of research but needed someone to install the system for me. After doing some additional research on nearby stores that provided installation services, I noticed Stereo King here in Gresham. Although they had a lot of great reviews they also had a noticeable amount of 1 star reviews although virtually all of them were from 10 years ago. Knowing that all it takes to hurt a store's reputation is just one bad apple, and that this one was likely long gone, I decided to take a chance and check them out in person. My first interaction was with Chris and he seemed to be both helpful and knowledgeable. After getting a feel for the store I decided to invest in some Mesa door kits to provide some needed sound deadening for my doors along with some Fast Rings which would help to enclose and isolate the 5.25" woofers in my four doors. My installation was set up for approximately a week later so that gave me plenty of time to write up a detailed list of equipment to be installed with my ideas for where it would be installed and roughly how I expected it to be dialed in given my personal tastes while also taking into consideration my noticeably reduced high frequency hearing. I emailed this to Chris and he forwarded it to Jeff a day before the install was to be done. As you can probably tell by now, I am pretty meticulous and particular as to what I wanted to achieve. Now maybe Chris and Jeff were going above and beyond because of my 28 years in the business but if that was the case they certainly didn't make it seem that way. When I met Jeff on the day of the install I quickly felt more at ease because of his pleasant demeanor but also due to both his apparent knowledge and years of experience, so that was a relief. The job that he and his assistant, James, had to do would be time consuming even though this was not a super custom job. Having been in the business, I knew that installers can sometimes get called away from a job to give a customer a consultation about how a potential installation might go and what it would cost. Having been retired for nearly 20 years I readily encouraged them to roll over to a second day to finish my job if it was needed knowing that this would take some pressure off of them. So, how did it all go? Well, I have to say that the Stereo King team certainly met my expectations and the install both looked good and sounded as I expected it would. The system consisted of a new head unit, a reasonably powerful 5-channel amplifier, two pairs of component speakers and a sealed sub-woofer in addition to the Mesa sound deadening material and Fast Rings. Throughout the process both Chris and Jeff were great to deal with and they provided good suggestions when they were needed. I think that if a customer knows what they want to achieve and can effectively communicate how they want their system to sound the Stereo King team certainly seems to have both the equipment and the know how to make it all happen for you. My thanks go out to both Chris, Jeff and James for the time they spent with me and the results they produced.

Great customer service. Great selection…read more Friendly staff. Fair prices. Great location with parking.

Chris and Will are the Best !!! Fantastic Store and service! Thank you. Nice parking lot in the…read moreback also.

I have been a lifelong customer. They have installed all my video and audio equipment. Super…read moreservice oriented, locally owned and not pushy. And their install team is first rate.

I'm getting back into quality music playback after being away from it for a long time. I'm amazed…read moreat how great all the shops I've been to are. Chelsea Audio is no exception, and Ford is a great guy. Good and interesting selection of gear. Now with all of these places, it makes no sense for them to cover lower end gear. Between Best Buy, big box and Amazon, the commodity end of the market is handled. So it's understood that these types of stores are dealing with a very small segment of the market. And each time I've entered they have really tried to understand my needs and my time frame. As someone who tries to buy quality once and hold it for as long as possible, I'm slow to make a purchase of this sort. I've been clear about that, and Ford's main concern was to help me in that process while building a relationship. At the moment, all I needed were some new cans. After having my last pair for about 15 years, it was time for something fresh. In the end, I went with a line of cans that Chelsea didn't carry, but that was after a long and careful review at four stores. I hope that for my next piece that I'll be able to do business with Chelsea Audio. It's a great shop, very elegant, and a really nice array of equipment running up from the mid-level up to the stratosphere. They are really great.

Got a returned call very quickly. Super nice guy answered my questions. Will be getting a price on…read morea project and they even got me on the books the next day. Can't wait to see what they suggest.

More than just a shop for vehicle audio. They also do cameras, home entertainment systems, and much…read moremore. Staff is consistently awesome, and pricing as well as quality is more than fair.

Updated Review: I'm…read moreokay giving them three stars because I know the service is good for coverage and speed because I was on Visible before which is under the same network. Now I'll have higher priority on post-paid so I won't bog down in speed so much which is good. I spent a while getting my number ported in but the eSIM stopped working so I had to come into their store and get a new one. They did that quickly which I appreciated. 2 stars off overall though because not having any cell service and having to spend hours on the phone getting setup isn't a good new customer experience. There's definitely a learning experience for Verizon in all that took place and I hope they improve knowing what took place and provide a better experience to future customers. Original Review: I've worked in customer service for years in the past with patients and the general public. I want to make it clear that I'm a calm and professional individual. But getting my service setup with Verizon has been the most aggravating and frustrating experience of my entire 31 years of life. Their call centers remain closed until the late morning hours so you can't do a number port. When they are open and you've made it clear you want to port in a phone number and have them repeat back what you want to verify they understand you are stuck in the phone with them for literally hours trying to make that work to just end up getting a message telling you they're now closed and to call back once they're open. This is completely ridiculous and someone needs to be held accountable for providing such an extremely poor experience for a new customer. There is no way at all that a Verizon executive who would read this review and have the facts pulled would believe this is the experience that makes the business look good. This cannot be their vision for Verizon. So please pass along the feedback that something is incredibly wrong with the phone number porting process from Visible to Verizon Post-Paid.

Changing phone carriers is never something many look forward to - let alone, cross their mind…read more However, when rumors were leaked that T-Mobile would be moving legacy plans to their newer plans, this immediately became something I constantly thought about as I couldn't afford to pay double the price. One of the first stops I made was the Verizon store at Gresham Station. Andrew immediately greeted me and let me explain the situation while understanding that I was only in the research phase and would not be signing/transferring anything until the news was confirmed the following week. This didn't phase Andrew at all - in fact, he continued to work with me to find a plan that suited my needs without using any sales tactics. When we finally aligned on a plan that matched, Andrew handed me his business card and said that I could text him with any questions. Little did he know, I would be taking him up on his offer and asking him questions every other day for the next two weeks. During those two weeks, I went to AT&T and sadly admit, other Verizon branches to see if the offers varied and out of all of these experiences, none of them compared to Andrew's. The level of care, and willingness to work with me and remember the facts is what made me return to officially become a Verizon customer! Even after signing the contract and needing to wait to port the number over because of my complex situation, Andrew still worked with me instead of telling me to call customer service. His level of dedication to serve the needs of the consumers is why I am happy to have become a Verizon customer and will not be switching phone carriers anytime soon.

He went way out of his way to make us happy. Knowledgeable,…read morewell equipped and willing to help sums it up. I would suggest highly.

They were great!! I am about to have major cancer surgery and my tv went out. Can't do six weeks of…read morerecovery with no tv. He helped me to get everything sorted out. It was well worth the drive from Portland to his shop in Vancouver. Highly recommend this place.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

This is our second experience with Integration Engineers, they had installed an outdoor TV mount…read morewith Ethernet connection, the install was three years ago and everything is still working as intended. I was happy to find them still in business. We had a need to install two new Ethernet lines and ports to a few rooms in our home due to multiple family members now working from home. They gave me a detailed cost per hour, we set a date within a week or so and they were very punctual. The team arrived as promised, they were very professional, even removed their shoes as they worked inside our home. They completed the work within the timeframe and more importantly the Ethernet installation was completed as desired. We now have the needed ports to our rooms. Thank you for doing a great job!

Outstanding work by the team! Brad and his team came over this morning and did a fantastic work for…read morethe wall mount installation. Throughout the time, Brad and his team provided me the details of steps and explains how they are doing the work. They maintain the area really clean and No dust! they clean up very well! The team is experienced and professional! Highly recommended this A+++++ team!!! Thank you

Great service and fast response!…read more That's all you want as a consumer to have, right?! I reached out to Tyson's team via Yelp and had good conversation once we touched base. Just note: when you call the phone number and no one picks up, your phone call drops so keep on trying until you get someone on the other side! But other than that one hiccup, Tyson came personally to do the free consultation at our home and to see what was really requested. We asked for the basics. No cable, install sound-bar and provide bracket. Tyson gave us the amount and he called his guys in who were around the area do another job to swing by in an hour! Amazing. They were in and out in less than an hour as well and mind you, all of this happened in less than 24 hours!!!! Thanks Tyson and team you have another satisfied customer and have already recommended my co-worker to use your services! Kudos!

We, my husband and I, own a boutique home remodeling company and have worked with Tyson and his…read morecrew many, many times...including in our own home. The level of knowledge and professionalism doesn't get any better. Tyson doesn't sell, he educates. We recommend him, and his team, to every one of our clients who has A/V needs. On a personal note, Tyson handled our home security needs after a scary situation and we are thrilled with his solutions and follow up.

We hired Lupen Systems to do a few low-voltage cable runs. They were fast, efficient, worked with…read moreus on some specific requests we had, and I'm very happy with the results. I look forwarding to bringing them back to do additional work!

It was almost a year ago now (sorry for the late review!!!) but these guys did a heroic job running…read moreethernet in our old house. Only 2 runs so far, going to a network closet, but we will likely be adding more at some point. They were able to put the jacks exactly where we wanted, and used a professional faceplate for where the runs terminated in the network closet, as opposed to something open in the wall. They also cleaned up a bunch of non-functional cable from outside the house. Super patient and nice people, and Stephen gave us a lot of options for the install, even though it ended up just being the 2 runs.