1. Cascadia Comfort

    1. Cascadia Comfort

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    Mill Creek, WA

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    9 months ago

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    8 months ago

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    Seatown Electric Plumbing Heating and Air - From no heat to total comfort--another Seattle home taken care of.

    Seatown Electric Plumbing Heating and Air

    (625 reviews)

    I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

    Seatown Review: Before You Hire, Read About Our Experience…read more We hired Seatown because of a previous positive experience with one of their plumbers. When our water heater failed, we contacted them again for a replacement and several electrical projects, including an EV charger installation. The salesperson who came to our home told us he could offer a particularly good deal and an additional 10% discount if work started immediately. Based on those representations, we signed the estimates and proceeded. Shortly after work began, we started researching the pricing and became concerned that the quoted costs were far higher than market rates. For example, we were quoted approximately $7,500 for a replacement water heater and installation. Our later research indicated the unit retailed for about $2,350, leading us to question the overall pricing. In total, Seatown's billings approached $17,000. Based on our own research and discussions, we believed a reasonable price for the completed work was closer to $8,500. We requested a detailed review of the charges before making additional payments. After discussions with Seatown, the company reduced the total cost by approximately $7,000. We ultimately paid about $8,500, including our down payment. We also discovered that a required electrical permit had not been obtained before work began. The permit was secured approximately one month after completion of the work. During the subsequent city inspection, the work initially failed inspection and required corrective action before ultimately passing. Our concerns were not with the workers themselves, who were generally professional and courteous. Rather, they involved the pricing, sales process, and permit handling. Based on our experience, we strongly recommend obtaining multiple bids, asking detailed questions about permits, and carefully reviewing pricing before signing any agreement. Doing so could save you thousands of dollars.

    Cascadia Comfort - hvac - Updated September 2026

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