If I could give zero stars I would. I wish I could give negative stars. As I pulled into the driveway there was a large sign. One of the things it had on it was the word "BRAKES". I pulled my car into the bay and the first thing I told the mechanic was that I needed the parking brake adjusted. The very first thing. That he had to put the car up on a lift and tighten the brake cable. I also told him the car needed an oil change. I got a lot of nodding which I assumed meant yes at the time. Upon further reflection I'm now sure it meant "Whatever, I don't understand much/any English but I work cheaply" Fast forward 30 min, supposedly I'm done. Oil change complete, oh and there's a leak, there's some sort of liquid on the pan. What's leaking? Can they fix it? Yeah they don't do that here. I asked about the parking brake, the very first thing that I told them needed looking at, his fellow mechanic, the one fluent in English, told me they didn't do that there, too big a job. I told them the sign outside proudly proclaimed that they did. Then I got the blank stares, all done. I wouldn't be angry about things if they had just told me at the beginning they were too incompetent to handle a parking brake. I would have just gone down the road and found someone who possessed at least modicum of mechanical aptitude and just basic honesty. I have since gotten in touch with Castrol corporate, filed my complaint, got no response, so I guess they don't care either. This place sucks with a great big flaming capital S. read more