Catoctin Vet is one of the most expensive (they are ALL pricey in Loudoun) vet practices. It stands out, so I have to mention it first. Staff is friendly enough when I call in but it's a standard gatekeeping practice; come spend a minimum of $98 to receive any information at all. I rarely get any form of quotes or feedback on inquiries. Vets: Dr. Robbins - bright and friendly but I'm usually left with feeling like I got no security in information about my pet. Perhaps feels brushed off. Dr. Surman - My experience is that she cares a good deal about your pet but I feel heavily judged if I don't lean into every expensive suggestion towards the "wellbeing" of my pet. Aka, every test, every preventative, every measure to assess without question (even if no concern is present). I do believe this is meant well without being money grabbing but regardless, it's uncomfortable. Dr. Trinidad is insightful, attentive but also sharp; probably my preferred for this office overall because the information shared is direct, to the point and layman's enough for average pet parents. I have to maintain 2 stars overall though because it's very expensive, I leave feeling like I haven't come to the practice for 6 years. My pets are not remembered. read more

THANK YOU ALL SO MUCH FOR THE EXCEPTIONAL CARE OVER THE YEARS I cannot thank Dr. Jessica Surman, Dr. Christy Trinidad, and the entire team at Catoctin Veterinary Clinic enough. I said goodbye to my beloved Beau yesterday, and the grace and love they showed us during such a difficult time was beyond measure. They didn't just provide medical care; they provided genuine emotional support when I needed it most. I am forever grateful for the kindness they showed my boy throughout his life. read more

I have been with Catoctin Vet for about 20 years. Dr. Jessica Surman is ABSOLUTELY AMAZING!!! 5 star plus The exceptional care of my teacup Yorkie, (Mattie May) has been OUTSTANDING!!! Dr.Surman always goes the extra mile and follows thru to check up on her to she how she is doing. Also Dr.Robbins is also exceptional. Fabulous staff and I highly recommend Catoctin Veterinary. read more

Wonderful doctors and staff. They always do such a great job of fitting in their longtime clients and treat my pets like their own. Love Dr. Trinidad and Dr. Carson! read more

Catoctin Veterinary Clinic - Veterinarians Near Me - Leesburg, Virginia

We have taken our pets here for 30 years. They were caring and friendly for about 28 of those years. The last several visits have been problematic to say the least and we were charged 400 dollars for bloodwork that after researching I discovered should have been about 180 at the most. When I brought up all my concerns including putting my 13 yr old ShihPoo in a choke hold they denied everything and blamed us for "bad behavior " and fired us from their practice. This just confirmed to me all the things that have changed after being bought by a corporation. We should have left .months ago but given our long history there we were giving them the benefit of "adjustment period " . Everything we feared has sadly been confirmed. read more

I have been using this veterinary clinic for several years and I was always pleased. But... the staff is a reflection of the business. I scheduled an appointment with Jessica Surman. She was a little off putting, but assumed she was having bad day. I also like to think the best of people. So, I gave her a second chance. The second appointment was awful. She is very rude and I'm not sure how she was hired. I will never return and hope others save themselves the misery. Jessica Surman should be fired. She is not a good fit for working with people or animals. read more

We drive an hour each way to use this vet practice (Beginning with Dr. Carson) and today just reaffirmed why that is worth the hour drive each way (and the $20 in tolls coming from Maryland). We had a cat health emergency today, and this practice was able to do a VERY comprehensive workup and assessment with next steps - so profoundly grateful!!! I should add that Dr. Carson did a profoundly amazing job of giving our HUGE dog with serious arthritis her very, very best last years of her life. We managed her arthritis in ways that maintained her quality of life right up until we lost her. Running, wading, climbing stairs, defeating squirrels! She trusted him, and he was able to both do amazing orthopedic exams and prescribe meds (oral and injectable) that kept her very successfully chasing squirrels right up until the end. If your dog or cat is family, this is the practice to befriend. read more

I have seen Dr Carson many times with my very old dog who had a bunch of health issues. He and the staff have always been very caring and understanding and treated my little guy with compassion. Dr Carson has always listened to me and helped me decide what plan of action is best for me and my dog while listening to me when appropriate. I was so glad that when it came time so say good bye to my buddy that dr Carson was able to be there. Also when it came time to euthanize him I had to cancel two appointments because I was struggling with having to say goodbye and was waiting for family to be able to say goodbye before I took him, they were so wonderful about the cancellations and got me in when I needed it after that. I couldn't have asked for a better experience a better vet and nicer staff! read more

If you are looking for a vet clinic where the staff actually cares about you and your pet, DO NOT take your pet here! They may have a few nice vets, but the hospital manager Paige is the absolute rudest and most unprofessional person I have ever encountered and the staff is not knowledgeable or equipped to handle emergency situations. After her staff offered me dangerous advice about an injury to my dog, she avoided my calls for three weeks. When she finally did call me, she was defensive from the start, and told me that what her staff did was the right thing. She never offered me an apology, assured me it wouldn't happen again, or asked how my dog was doing. Instead, she told me that she would happily send my dog's records to another clinic and to never call her again. Then hung up on me!!!! I am in complete shock over this and can not believe that I was treated this way by someone who is supposed to be the leader of a vet clinic. I did happily find another clinic who already shows more care for me and my dog than the staff at Catoctin before even having our first office visit! As others have mentioned in their reviews, I hope to save someone else from the misery of experiencing this! read more

Being dog parents to 5 dogs we don't take our selection of a Vet lightly. The doctors and staff of Catoctin keep on impressing us with their attention to detail and medical knowledge. A smaller clinic with a neighborhood feel, nice change from the institutional clinics out there. read more

Catoctin Veterinary Clinic - Our pack - Veterinarians Near Me - Leesburg, Virginia

My family has been using Catoctin Veterinary Clinic since I was a young child (I am now 48). Dr. Clinton Pease was always well-regarded within the community and provided great care of pets for many, many years. As an adult, when I began to get my own pets, we continue to use Catoctin and continue to be pleased with the services, although expensive, we continued to use them. When Jenni left as their practice manager, things within the practice started to decline- especially their customer service. Their new office manager would not return phone calls and when she would return a call, well over a week later, she was rude and did not demonstrate what I would consider appropriate customer service. In August of 2022, my yorkie was diagnosed with liver cancer, which was initially discovered by Dr. Susan Conway. We took her to South Paws, where she had a liver re-section. The cost of the surgery and needed tests was about $12,000. Something of which I never flinched on, as I was determined to save my dog. Every 4 months, she returns to South Paws, where they treat her phenomenally, to get her scans. Each visit is close to $700.00. Recently, when it was time for her visit (on October 3) they requested that our vet perform a chest x-ray, which was done on October 11. While at the visit on 10/11, I mentioned she had some diarrhea after getting into the other dog's food. The vet acknowledged what I had said and then took no further action. The total cost of that visit was $871.00. On Monday, 10/14, her diarrhea had not improved, and I contacted the office at 7:38 AM, to see if she could be prescribed Metronidazole, which has been given to her several other times, without issue. I called back in the afternoon after not hearing a word but seeing on Facebook that it was vet tech appreciation week, and they had enjoyed games outside but I digress. I informed them at this time that I would not be available after 4 PM, as I had to begin my second job. I was contacted back at nearly 6:00 PM and told she needed to come in for an appointment (despite just being there 72 hours earlier). I contacted Paige, the office manager on Tuesday 10/15, to voice my concerns, and she did not call back. When I took another of my dogs in for an appointment on 10/22, I informed them that I had called and she had not called back, to which they made excuses for her noting that she had family issues. The dog was there for a tech visit, and they brought in a vet that I had never seen nor one that had ever laid eyes on my dog and I asked why she needed another appointment, to which I was met with more excuses. I stated that it was a money grab, and the vet responded that my statement was "insulting". I responded, what is insulting is how I am doing this alone and there is no empathy for the fact that I just lost my father, I inherited his dog, and I am managing 3 dogs and 2 full-time jobs. I told her I would speak with the practice owner but before I could do that, I received an email stating they will no longer provide service to me because of my behavior. The letter was defamatory and false. Notably, I have never spoken to Paige, as she doesn't return calls. I have had 1 interaction with Dr. Robbins and have never laid eyes on Dr. Trinidad until 10/22, when she walked into the room. More notably, I learned that one of my dogs was Lyme positive and had been for years- news to me and neglectful! If you read comments on the internet, there are several consistent statements about my concerns, so I know that I am not alone! It is sad people have become so money hungry that they forget to be human beings or recognize human beings have real problems. I will happily move on to another practice that will treat my pets and myself with dignity and respect and actually take the time to get to know us (instead of making a decision on someone they don't know). read more

They used to be a localy owned. Since they were bought by large coperate vet group prices have gone up and new vets that run up the bill with unnessary tests. And the best vets have left the pratice. I am going to find a new local Veteriany clinic. read more

I absolutely LOVE this place. I just moved to the area 6 months ago and got a new puppy, at first I thought of Banfield, Because I worked there for three years as a vet tech, but taking him for the first time, I didn't have the experience I used to have or was used to giving while working there (corporate changes). So I wanted a little bit more care and diligence with my new pup so I was referred to Catoctin Vet Clinic. For the first puppy it can always be expensive, but they actually have a good deal and take very good care of your pup. I've seen Dr. Hennicke the whole time and he has been wonderful and understanding. Actually, the whole office makes you feel welcomed and comfortable. I believe they really, really do care about you and your pet. Highly recommended!!! read more

Catoctin Veterinary Clinic - My healthy pup! - Veterinarians Near Me - Leesburg, Virginia

With the changes COVID forced on the way veterinary care is being done and the increase in demand veterinarians are experiencing due to so many more people getting pets, I thought long and hard before posting this review. But the truth of the matter is, the blatant disregard for my puppy and the horrendous Customer service from Dr Conway and her staff is just unfathomable no matter the circumstances. We were first time patients of Catoctin vet and we took our pup to see Dr. Conway a few times before his neutering. She always seems rushed and really scatter brained but I blamed it on the pandemic and let those unsatisfactory experiences slide. What I can't get over is how we were treated after he was neutered. They sent us home with a cone that was still wrapped in its original packaging and not on our pup. It didn't phase me too much at the time because we had purchased a round soft cone on Amazon that was intended to serve the same purpose- but be more comfortable ( I never disclosed having my own cone to them, though). I put the soft cone from Amazon around his neck and we went home. It wasn't until we got home that we realized that the device we got from Amazon didn't really serve his purpose so we put the vet supplied cone on. When we woke up the next morning we noticed that his incision was really red and looked worse than it did the night before. This occurred on a Sunday, hence their office was closed so since it didn't look infected we just kept an eye on it for the remainder. By day end it began to look less "annoyed". The next morning we woke up to see the site red and inflamed again but much worse than the night before. I called Catoctin and spoke to the receptionist. I explained the situation and asked if I should send in a picture for the doctor to look at. He proceeded to tell me that I could but that but he didn't know when Dr. Conway would be able to look at it because she had appointments every 15 minutes and didn't know when she would be back at her desk. I asked if another doctor could look and his response was: I don't know - they're all busy. My response: Ok so should I bring him in? His response : we don't have anything until Wednesday. At this point I was just done and I knew if I didn't get off the phone with him I would say things I would probably end up regretting so I told him I'd send the picture and wait for their call. A few hours later and no response, I called back to follow up. I then spoke to a vet tech who was nice enough to actually give me some reassurance and tell me that it looked OK but that she would ask Dr. Conway to give me a call back. The tech called me back and said that Dr Conway said everything looks fine and to keep the cone on him at all times (which we had already been doing anyways). The next day we wake up to same scenario except this time there was also a bruise off to the side of the incision. Instead of calling right away, I sent a picture via email and then called a few minutes later to make sure they received it and explain my concern about the bruise. The receptionist said she'd show the dr and call me back. The receptionist called back a few moments later reiterating the same thing about keeping the cone on at all times because it looked like he had gotten to his incision. I explained that we have had the cone on him at all times and my concern was the bruise. The receptionist's response was "I don't know that's just what Dr Conway said." So I asked if I had any reason to be concerned about an infection or internal bleeding. I could hear the receptionist telling Dr. Conway this situation and then I hear Dr. Conway yell "NO". I was so upset about this interaction I just hung up. I took my pup to an emergency vet and they told me that the cone they gave us wasn't big enough and that's why he able to get to the incision at night. In my opinion, this is pure negligence and disregard for a patient. Had they bothered to check if the cone given was of the proper length to provide the protection needed this couldn't all been avoided. What really gets me is that she performed a surgical procedure on my dog but can't take the time to even talk to me even though I've been calling with questions for two days? Not to mention that most places will call you the next day or even two days later to check and see how the patient is doing. They never checked that box either. The whole experience was just unacceptable! I am honestly so disgusted by this place that I didn't, nor do I want to, even contact them to ask for a reimbursement for the emergency visit. At the end of the day the only thing that matters is that my puppy is OK. And my reason for posting this is to warn others so they don't have to deal with what I went through. read more

I had such a great experience with Catoctin. They're taking great precautions due to covid (which I am super appreciative of because we are 100% quarantined), so we waited in our car and they came out to retrieve my dog Tulip. This is the first time we've visited a vet since March and I had a bit of a laundry list of things Tulip needed so I expected to be waiting an hour or more. I couldn't believe how quickly the appointment went. Our vet, Dr. Geier, came out and spoke to me at my car window wearing a mask and talked options with me at length. She was so kind and thorough. Honestly from start to finish this was one of my top vet experiences. Highly recommend!!! Thank you Catoctin & Dr. Geier! read more

I normally do not write reviews, but I feel that I need to write one after my experience yesterday at Catoctin. My 17-year-old dog named Lucie who suffered from several health issues was struggling to breathe yesterday afternoon. I knew it was unfortunately her time and had some reservations about bringing her to the vet to put her down, because I had always wanted to do it at home where she felt most comfortable. I called Catoctin and they told me to bring her in right away. Once I got into the clinic they brought me right into a room. They took her back to put a catheter in her leg and ensured me that she was not stressed. They handed her back to me and were able to administer the drugs while she remained laying on my lap in her bed. The whole time they explained exactly what was happening and reassured me that I was making the correct decision. After she passed the vet asked me if I wanted a hug (since I was visibly distraught and alone since my boyfriend was unable to make it home in time). They then gave me some time alone with her and when I was ready, they walked me out through the back without having to handle any of the payment that day. I am so grateful for the entire staff and for Dr. Trinidad who I believe was the vet who handled the appointment. I would also highly recommend Dr. Robbins, who was Lucie's primary vet and was always patient and helpful with my many concerns. I just wanted to thank Catoctin for making such a stressful and difficult decision easier. I will be using Catoctin for my other pets in the future. read more

This place has literally gone to the dogs. Checked out from an appointment and then I guess front desk doesn't know how to do their job and decided to add charges after I checked out. If I pay this bill will I get another bill of added charges? Conway also suggested I put my cat down after she went blind. She lived for another 5 years without problems. Hope Conway doesn't go blind. The other older vet who isn't there anymore tried to create a mountain out of a mole hill for my other dog. Then guilt trip you into spending money. I took the x rays to my horse surgeon and we just laughed at how foolish they are. I worked for the largest animal hospital in DC. I got paid more by increasing everyone's bill. Looks like Catoctin is operating the same way. I wouldn't take a dead squirrel here. Front desk seems to be clueless and rest of them are not much better. read more

6 years later and I am still so pleased with the staff and doctors at Catoctin Vet. They quickly modified for COVID-19 and made it safe and comfortable for our pups. Look forward to being a patient-mom for years to come. read more

I was very pleased with how my loving Nina was taken care of. Always had a sincere and considered treatment. I felt secure that my girl had the best! Thanks to all! read more

I just tried this place for the first time. I loved it. I had been looking for a new vet after feeling that my previous vet was giving my dogs tests and vaccines that I wasn't sure were necessary. I was paying a lot of money to find out my dogs were just fine. So I tried catoctin on a recommendation. Dr. Conway is right up my ally. She agrees that pets only need to be vaccinated for things they're at risk for. I love that. Why give my pets shots for things that only farm animals get? They also do titer testing there to make sure you're not giving them anything they don't need. Bonus they trim the nails as a courtesy. Price was cheaper then my old vet, but again I was shamed into paying for things I didn't need. Overall, staff was super friendly, wait time was low and, I didn't feel like I was nothing more then a money generater. read more

We've been bringing our pets her for years. Dr. Robbins is excellent both with the animals and in explaining everything to you. Unfortunately, I recently had to put my elderly cat down. When we brought her in, Dr. Conway was the vet who saw her. In my opinion, Dr. Conway's demeanor was not appropriate. It was obviously a very emotional visit for me, and Dr. Conway kept saying how bad of shape my cat was in and kept repeating over and over that she was dehydrated (however, nothing about my cat's kidney function was flagged on her recent senior scan). She also asked when was the last time we brought my cat to the vet. I had brought my can in fairly recently before that last visit and I had the senior scan done and she was put on thyroid medicine. It was as if Dr. Conway was implying that we were not taking good care of her, which was the complete opposite. I was extremely disappointed that she made all of these comments moments before putting my cat down. The rest of the office staff is amazing and very compassionate. Definitely recommend Dr. Robbins. read more

I found this veterinary clinic 8 months ago with the help of Yelp. They are excellent. Anytime I have concerns they are available by phone and are great about getting my dogs in for a same day appointment. I've recommended this clinic to several friends. Dr. Conway is our vet and my pups love her. My doodle is 10 months old and my Frenchie is 6 months old and they both love coming here. I highly recommend giving this place a try. read more

Catoctin Veterinary Clinic - Veterinarians Near Me - Leesburg, Virginia

Catoctin Vet Clinic is the only place I take my dogs and that's because of Dr. Conway. Not only is she extremely knowledgeable but I know she genuinely cares about my dogs. She remembers things about them and always has the answers - and sometimes on her own time she will research or contact a specialist and reach out to me with additional information that could help. I don't know how with her busy schedule she manages to always be learning but she does it. She always makes time to talk to me or squeeze us in to her already full schedule in an "emergency". I followed Dr. Conway to this clinic from the previous one where she worked and I would follow her anywhere. Having someone who really knows what they're doing AND who genuinely cares for my dogs is invaluable. read more

I (for the most part) only have wonderful things to say about Catoctin vet. Dr Robbins is absolutely amazing, along with the nurses and front desk staff. I refuse to see dr Conway however. She is rude and is quick to put animals down and make you feel like shit. I recently had to put my dog Charlie down but I would only see dr Robbins. He made the entire process as easy as could be expected and did everything to help save our Charlie. We eventually had to take our dog to TLC (who is also wonderful) until he succumbed to IMHA at the young age of 7. Dr Robbins offered to come and put our boy down at our home on a Sunday. Although our dog didn't make it to that point is was the nicest gesture any vet could've offered us. Dr Robbins is caring, knowledgeable, and honest. Don't recommend dr Conway to anyone, but would refer everyone to dr Robbins! read more

Absolutely love everything about this clinic and it's amazing staff. My 14-year-old dog Luna has been seeing Dr. Conway for about seven years now. I can't say enough positive things about the care she has received. From cleaning and extracting teeth to removing a cancerous tumor, Dr. Conway and her staff deliver excellent care in every respect and are so kind and thoughtful. Follow up care is excellent as is everything involved on the business side. I have referred multiple friends and neighbors to this clinic who have also been thrilled. Thank you Dr. Conway and to each and every one of your amazing staff members. We could not be more grateful. read more

I have mixed feelings about Catoctin Veterinary Clinic. I've been taking both of my dogs to this clinic for about a year now since I moved into the area. They're both very anxious at the vet so they recommended I use Dr. Conway because she does the best with anxious dogs. The front desk staff and the vet techs are always very friendly. However, anytime I see Dr. Conway, she makes me feel like an incompetent dog owner. She recommended I come in for 'happy visits' to get the dogs more accustomed to being at the vet, but that hasn't been an option since COVID began. My boyfriend brought the dogs the their last appointment (which he couldn't go into the office for) and he told me that Dr. Conway came out after the appointment to speak with him and asked if my dogs were feral.... That was a heartbreaking and infuriating comment to hear from their VET. I understand it's frustrating to have to deal with a dog who is so nervous they use the bathroom in the office, but to say something like that as a medical professional is extremely insulting. The bedside manner goes a long way, and I'm already anxious enough when they go in for appointments. My dogs are entirely different animals outside of the vet's office, and to make a judgement like that and literally use the word "feral" to describe dogs that she knows (or should know) are my loving pets rubbed me the WRONG way. The 2 stars are for the vet techs and the front desk staff, but I won't be seeing Dr. Conway anymore (and frankly, I'm sure she'll be relieved to hear.) I'll be switching to a mobile vet now and hope for better results there. read more

We just switched from another vet in the Ashburn area and couldn't be happier with Catoctin Vet Clinic! Dr. Robbins is very knowledgeable, caring, and calm with our pets. The price and staff are also excellent. Would highly recommend for all your pet veterinary needs in NoVA area. read more

Excellent staff! The veterinarian and assistant explained potential concerns for my dog clearly and were thoughtfully holistic in their analysis and treatment. We are so happy to call them our new Vet! I completely trust the Catoctin Veterinary Clinic with my four legged best friend! :) read more

We recently moved to Leesburg and were overjoyed to find a clinic that was friendly and clean! Dr. Conway and the staff showed great care for our Bailey and helped ease his anxiety. Will definitely return! read more

They treat you like your pet matters to them -- and not like you are just another customer. We have been customers since 2012. They are professional, efficient and I highly recommend them. They are a bit on the pricey side -- but still worth it. Wouldn't take my dog anywhere else -- in fact, there are closer vets we could go to and we prefer Catoctin Vets! I love that they love my dog! read more

Another wonderful visit at CVC. Dr Robbins is such a professional and caring veterinarian. Girls at front desk are fabulous. And a thanks to Kayla for a great job too!! read more

If I could leave zero stars, I would. I felt attacked. Where do I start... the check-in process was fine. The lady at the front with long blonde hair was very nice (the only nice one I was in contact with). My dog (old and ill) and I were called back into the room and was approached by a nurse who asked what was going on with him. After meeting with her and taking my dog into the back the vet (who's name I found out when I was leaving out )was Dr. Conway came in. She did NOT introduce herself and immediately proceeded to tell me what a terrible shape my dog was in (I already knew as he is old and his health has been drastically declining for the past 2 months). She was VERY rude and VERY insensitive. She immediately told me that I needed to put my dog down TODAY, and that he would not make it another day. She also said if I wasn't going to take care my dog another vet would. Who says that? He started getting sick which is why I brought him in, in the first place. I asked her why would I let them put him to sleep today without the rest of my family seeing him one last time. Also, his changes didn't occur this week or last which is why I know he would live to see another day (nor is he in pain). She proceeded to tell me how no-one took care of him (all of his shots are also up to date, and who takes their dog in every six months for blood work)? There's much more I could say about this unpleasant woman and I'm not sure what she said to the rest of the staff but I received dirty looks on my way out and was asked numerous times where could they find his past records after I've already mentioned to the nurse and the ill-mannered "vet" where he previously went. I was highly upset & disappointed after the "4.8 stars" I've seen. Definitely will not catch me back in their office! read more

The best! Go see Dr. Robbins! The whole staff is just amazing. Glad to have found my new vet clinic for my sweet dog after moving to Leesburg a year ago. read more

Wow. My German Shepherd has never had a vet experience that didn't give her anxiety and make her never want to go back. Today was our first time at Catoctin Vet Clinic and this will be our new go-to for several reasons: 1. They were able to accommodate our extremely last minute (day of) new client booking so we could get her up to date for boarding this week (at V.I.P. Boarding Kennel in Lovettsville - the BEST!). 2. The receptionist when I called was extremely kind, understanding, and welcoming. 3. On entering, we were warmly greeted (yes, it's possible to warmly greet guests even if you're on the phone - a warm nod of acknowledgment and gesture to wait a moment go a long way) by the intake specialists with genuine enthusiasm and kindness. 4. Dr. Conway won my German Shepherd's heart with LOTS of love and pets, which is no small feat. Schatzi has never taken a treat at a vet's office or groomer's because she always gets too nervous to eat. When I saw her happily take a treat from Dr. Conway after a round of pets, I knew it was love. 5. This part really amazes me. Schatzi is the absolute worst about getting her nails trimmed. If you want to see an example of a true German Shepherd drama fit, she will throw it. I mentioned that I knew her nails were long, but she hated getting them trimmed so I put it off. She wholeheartedly expressed her understanding as Schatzi has black nails and it's easy to cut the quick. I wasn't about to make my problem theirs, so I didn't even ask if they offered nail trims. Without me even asking, she grabbed some nail clippers and quickly trimmed one of her feet, then stopped for a break to shower her with love and treats before moving to the next foot. In this patient, caring manner, she trimmed each of her nails and schatzi only spoke up once. I have never seen this in my life and am totally blown away. What vet not only cares enough to trim a dog's nails themselves (that's usually "tech" work), but to really take their time with an anxious dog to put her at ease and build trust? No vet I've met before today, to be sure. 6. On our way out, the receptionist stopped us for more treats, which schatzi stopped stopped for again and ate out of her hand. I'm really blown away by how much my dog not only tolerated, but really loved this vet. We will be back, as Schatzi wouldn't have it any other way. Thank you, Dr. Conway and team! P.S. Prices were on the low end of standard, schatzi got all the vaccines we came for and they even gave us an extra months dose of nexgard free with our 6 month supply purchase - how awesome is that??? read more

If I could rate Catoctin Veterinary clinic 10 stars, I would! I have been taking my dog Bleu to Catoctin since he was 4 months old and I refuse to take him anywhere else. I have seen three different doctors and they have all been so kind, professional, informative, and curtious. Whether it is a routine check up or an emergency situation, they do a thorough job and are SO great with my Bleu! Dr. Henneke and Dr. Robin are my absolute favorites-- they take their time when checking Bleu and explain any and all relevant information to me (in a way that I understand). I always leave my appointments reassured and feeling well informed-- and more importantly, Bleu leaves happy! There have been a few emergency situations and they squeezed Bleu in every single time. Additionally, the prices are SIGNIFICANTLY better than VCA-- which is where my dog went initially. Please, please, please go to Catoctin if you have a fur baby! You are in the BEST hands!! read more

Dr. Conway and Staff are amazing folks!!! She has been our family vet since moving here 7 years ago. As my daughter refers to her "she is brilliant" Dr Conway extended my lab's life by at least 4 more years(15 when he passed just a week ago) with her knowledge, compassion and guidance. She and Kellie helped me through the roughest day as a parent in a dog's life and their support got me through as best as could be expected. I am forever grateful. My daughter has a yorkie-poo and a golden-doodle, she lives out of state but when anything major comes up, she comes home to see the vet we trust, Dr. Conway. She is worth 10 stars in our book!!! Thank you everyone at Catoctin!!!!! read more

Catoctin Veterinary Clinic - Veterinarians Near Me - Leesburg, Virginia

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Just moved back into the area. We used Catoctin Vet when we used to live in Leesburg before because it was so convenient. I had a semi-emergency with one of my dogs getting a pretty bad cut on her hand and eating the bandage that we had used to wrap it. Since I had been there before, I called Catoctin first. I called at 4:00 on a Monday. They were able to get me in right away at 4:15pm. All the front desk staff and vet techs were so incredibly nice and went above and beyond my expectations even offering to scan and copy my dog's records that I had our old vet fax over for me so that I could have my own copy. Dr. Pruckowski was very matter of fact and to the point but took the time to clearly explain to me the answers and solutions to all of my concerns. He came out after the check up and went through all of the medications he prescribed in detail, including the ingredients, safety and potential side effects. To top it all off, I was expecting an astronomical bill but the total for three medications and the check up came to less than $150. Super nice, incredibly knowledgeable and very accommodating. I will definitely be using them as our primary vet as long as I am in the area. read more

My family had used this vet previously, so when I adopted my sweet one-eyed kitten, I brought her here for her first check up. Shortly after her first checkup, she started experience severe diarrhea, which Catoctin Veterinary Clinic diagnosed as Giardia. After completing the medications and testing negative for Giardia, she was still experiencing severe diarrhea. Fast forward three months later--I've been taking her to Dr. Conway multiple times during this period. Each visit and/or phone call I am subject to being treated like a complete imbecile and when I ask questions about my kitten's potential conditions I am not given straight answers. It recently came to the point where Dr. Conway started treating her with medication that stopped the diarrhea but the side effect was increased urination (all over the house because she is unable to hold it). When I called Dr. Conway to see what can be done about the side effect she said "well I think you should just be glad your cat is not shi**ing everywhere." (Unfortunately that was a direct quote). When I informed her that due to my father's extreme medical conditions I cannot have pet excrement all over my house she stated "well I don't think you'll be happy with anything we do for you, I think it is best I refer you to another vet." I do not feel that as a pet owner I should not have to choose between having a cat with extreme diarrhea or extreme urination, when both options signify something is wrong with my kitten. Originally I was not going to write a review, but when I found out I was not the only one that was berated by this vet, I realized it was important to keep others informed. read more

Unfortunately, we had to stop coming about a year and a half ago when we were put in a position where we were literally choosing between the life of a dangerous cat and the safety of our newborn. That is unacceptable and sadly, I can no longer recommend this office to anyone with a family. I would be happy to privately message anyone who is interested in the details; I don't want to write out the long story here because prior to this specific situation we loved coming to the office. read more

This is the best vet clinic I have ever been too! The staff is absolutely wonderful - we take all of our pets there (cats and dogs!) and they are always so careful, gentle and thorough. read more