Catoctin Vet is one of the most expensive (they are ALL pricey in Loudoun) vet practices. It stands…read moreout, so I have to mention it first. Staff is friendly enough when I call in but it's a standard gatekeeping practice; come spend a minimum of $98 to receive any information at all. I rarely get any form of quotes or feedback on inquiries. Vets: Dr. Robbins - bright and friendly but I'm usually left with feeling like I got no security in information about my pet. Perhaps feels brushed off. Dr. Surman - My experience is that she cares a good deal about your pet but I feel heavily judged if I don't lean into every expensive suggestion towards the "wellbeing" of my pet. Aka, every test, every preventative, every measure to assess without question (even if no concern is present). I do believe this is meant well without being money grabbing but regardless, it's uncomfortable. Dr. Trinidad is insightful, attentive but also sharp; probably my preferred for this office overall because the information shared is direct, to the point and layman's enough for average pet parents. I have to maintain 2 stars overall though because it's very expensive, I leave feeling like I haven't come to the practice for 6 years. My pets are not remembered.

THANK YOU ALL SO MUCH FOR THE EXCEPTIONAL CARE OVER THE YEARS…read more I cannot thank Dr. Jessica Surman, Dr. Christy Trinidad, and the entire team at Catoctin Veterinary Clinic enough. I said goodbye to my beloved Beau yesterday, and the grace and love they showed us during such a difficult time was beyond measure. They didn't just provide medical care; they provided genuine emotional support when I needed it most. I am forever grateful for the kindness they showed my boy throughout his life.

I have been there like 5 times, 2 accidents, 3 critical surgery hospitalizations and surgery for my…read moredogs, they revived my beloved Krypto and I'm so grateful for that. Dr Justin did everything possible for my Krypto to bring him back to life and now I do have a 8 years old labrador belly up like a puppy at home. On another note I'd like to add that TLC is one of the ER vet hospital who always have blood available for dogs if they need a transfusion, I have been everywhere and the other VET clinics send me back to TLC for this purpose so is double expense, is better go directly to TLC to save money honestly (last experience). Hopefully they open again on weekends and 24/7 like before.

We needed help with a dog on New Year's Day, and Life Center was helpful, knowledgeable, and…read moreprofessional. Alex, our point of contact, went out of his way to resolve the issue and ensured a good outcome. This is not the first time we have come to Life Center for after-hours help, and each time they have been terrific.

Great place with very straightforward pricing! They explain our options with empathy and…read moreunderstanding of various budgets and don't pressure you to make one choice over another. High-quality doctors make this a great location.

I've been to this vet practice 6 times. I do enjoy Dr. Strickland's thorough intelligence but in my…read moreexperience there is too little "bedside" manner. I know this isn't everyone's preference though! I still appreciate him. The staff in general is pretty dismissive and short. I don't feel I'm a overbearing pet-parent but I get treated insignificantly and as if It's burdensome should I speak at all. Also not a very open policy facility in terms of inquisition; you can expect gatekeeping the entire way through with their practice - it's a "Come spend a minimum of $100 bucks to get any question answered" kind of place. This however seems the usual across Loudoun County Vet practices. Take that as you will. I would not return. I will update once I find a practice I'm content with.

Dr. Summerfruit was the best, so friendly. She gave us options and listened to our thoughts about…read moreour cats.

This is an absolutely amazing vet care place! We have a 15 year old pup and the team has been…read moreexceptional. It can be tricky with traffic on plaza but we always find parking. Can't rep them enough!

We have taken our beloved Bimmer here for the past 7 years since we first moved to the area. We…read morehave always really liked them. Sometimes it felt like they ran extra testing, which did add to the cost, but at the same time, I would always prefer them to be extra careful rather than miss something. Unfortunately, we recently had to say goodbye to our family member. At the moment when we needed support the most, this team truly stepped up. Dr. Fernandez sat there and cried with us, you cannot imagine how connected I felt to them during such a tough time. This was our first time going through this, and I am actually crying writing this six months later because I am reliving the moment. But Dr. Fernandez gave us comfort and peace of mind when we needed it most. We weren't rushed at all; instead, we were encouraged to stay with him as long as we needed. It was the saddest day of my life, and it meant everything to not feel pressured to leave before I was ready. They even sent us a beautiful gift afterward, which brought us to tears all over again. It was a wonderful gesture. If we ever welcome another four-legged child into our lives, this is exactly where we will bring him. I highly recommend them to anyone looking for a team to care for their family members. The pic is bimmer in 2022 at the Vet's. Though we love them, Bimmer was not too fond of the place, but he liked the people :).

We highly recommend them! Kara is super helpful and very knowledgeable and professional! She…read morealways takes extra care of our pups when we take them in. She has a special gift when it comes to animals. You can tell they she is very passionate and takes her job seriously.

I love Stream Valley, the staff is great and the vets are very knowledgeable and take the time to…read moreexplain all of what they will be doing! I had been searching for a new vet, and was very happy when I came across Dr. Corey! I would highly recommend Stream Valley for your pet care needs!

Well this is an OLD review from an experience 10+ years ago, but I brought my dog in for dental…read morework and was quoted $4800 to remove 1/2 of his teeth. He was a 6 lb Yorkie. I took him to another local vet and they charged $700 to remove all of his teeth. I consulted a friend, a vet, and she agreed that $4800 was borderline malpractice.

If you're a cat parent, Loudon Cat Care is the place you want to be. We've trusted them with our…read morecats for years, and they've been consistently wonderful. The fact that they only treat cats gives us so much peace of mind--they truly understand feline behavior and needs. Our most recent visit was for simple blood work, and they made it as stress‑free as possible. They had treats ready, handled our cat gently, and had us out the door in under 20 minutes. A few months ago, one of our cats needed a few teeth removed. Loudon Cat Care took amazing care of him, and the follow‑up call afterward really showed how much they care. The exam rooms are spacious, spotless, and have big windows so our kitty can bird‑watch while we wait. Parking is plentiful and free, which is always appreciated. They also provide boarding services, although we haven't boarded our cats here. We toured the facility and were impressed by how much room and comfort the boarded cats get. We absolutely love Loudon Cat Care and recommend them wholeheartedly.

professional, positive experience. From the doctor to the…read morereceptionist to the technician and anyone that we came in contact with were extremely knowledgeable and friendly. Teeth extraction for our skittish cat went very smooth! thank you Loudoun cat care!!! we really appreciate your care . Highly recommended.

I am reporting extreme disappointment in your services with our dog that recently was in your care…read morefor an MRI scan. 1. Incomplete Job The medical order yesterday was for Animal Scan to conduct an MRI and spinal tap--two procedures. Both procedures were on the invoice that we pre-paid for days in advance. Both procedures were part of the scheduling of the appointment, which was booked days in advance. We were even briefed on what to expect upon the dog's return regarding parts that would be shaved (including leg for IV and back of head for spinal tap), etc. to show that both these procedures were expected to be done. Imagine our surprise yesterday at 4:45pm when our neurologist called to discuss the MRI scan, and tell us that no spinal tap had yet been conducted, and that the expected pick-up time was 6pm. We were simply told that the tech that administers the spinal tap wasn't there at the time--that the individual was called away. I know emergencies happen, but really? Not even an apology for not finishing the job? No information offered about next steps or a suggested timeline to finish this up? We were boiling mad at this lack of customer service! The fact that this invasive pair of procedures now has to be extended to multiple appointments for our sick dog is really traumatic. This wasn't just a cancellation of a procedure. This was asking for us to start the whole process all over again of booking a time-sensitive appointment that could help us save our dog's life! We are still living in the terrible space of not knowing why our dog is experiencing debilitating neurological issues like facial paralysis, circling, head tilt, behavior change, depression, etc. and so to have your staff offer no explanation, no customer service, and no help for what to do next is just beyond the pale. We will now have to seek another appointment, take another half day off, etc.-- all as a result of what sounds like a miscommunication on your end and the inability to problem solve correctly so that both procedures could be completed, as promised, over the course of a full day (she was with you from 9:30am-6pm). 2. Physical state of the dog upon return Scarjo returned to us bleeding and unstable. She was not walking straight when the anesthesiologist brought her out to our car at 6pm and she reeked of the drugs used, but he assured us that she was ready. She couldn't get into the car by herself or support her weight on the leg that was bandaged (Importantly: I have NO IDEA why it was decided to insert the IV on her back left leg which she JUST HAD TPLO SURGERY ON in December; this recent surgery was listed in her file (and the scar is very visible on her leg) but I can only assume that no one read her file). The bandage was soaked through with blood and continued to bleed on the blanket she laid upon on the ride home. She wailed in the car all the way home, obviously still full of the drugs, but unable to hold herself up in a sitting position. She was at the point of hyperventilation when we finally got her out of the car, and she went to the bathroom on herself (without squatting) as soon as we got home, which she has NEVER done in her life. She was still swerving when walking, crying out in pain/anxiety, and continued to bleed at home after we removed the leg bandage (after 1 hour, as instructions stated). It was one of the most traumatic returns we have ever seen, and this was NOT Scarjo's first time under anesthesia (as I alluded to above with her December surgery)--so we did not expect a bad experience like this. She finally collapsed into her bed and slept starting at 9pm.

Do NOT take you pet here!! Apparently they allow techs to…read moreadminister anesthesia and my Rottweiler was overdosed to point he was lifeless and had to be rushed to ER to save his life. They brought my dog to me yesterday still fully incubated and under anesthesia ... performed procedure of bring him out of anesthesia in the back of my truck. Told us he was fine to leave their parking lot in 5-10 minutes. Got him home and within next hour or so he was comatose and damn near dead. Was told he was overdosed by ER. Still waiting for a call from Animal Scan TODAY. Katie promised to call me back yesterday afternoon after I alerted them to my dog's condition. Still waiting Katie!! Thank you for your concern after almost killing my dog!!! It's been over 24 hours now and my dog is still staring off into space .. not waking .. not moving I had a fully active dog yesterday morning I NEED answers ASAP!!! My dog needs ATTENTION You guys truly dropped the ball and now not returning or answering my calls!! So on top of paying $2000 for you to almost kill my dog .. another Er bill last night and now WHAT about my dog's current state!!????!! I need to hear from someone ASAP!!! UPDATE: So now because of my POST.. the CEO is now reneging on his original offer to financially take care of this!! WOW!! Complete with lies now Unacceptable!! Take your ego out of it and do the right thing!!! Your team did this to my dog!! Your team did not monitor him at all on top of OVERDOSING him!!! The AUDACITY to be so apologetic at first and now angry over my post!! My post is the TRUTH!!! Your animal scan was in charge!! Very rude and unprofessional demeanor James Stuppino! Be a man of your WORD!!! You promised to financially take care of all of this and I expect you to honor your word