First off, a dealership is only as good as its salespeople. And at Causeway Hyundai, Rob Gonzales is the kind of salesperson that all dealerships wish they had. Lastly, the 2026 Tucson SEL he got us in is a great car. We live 30 minutes away, but it would be worth it to deal with Rob 300 minutes away. Thank you, Rob. And thank you, Causeway Hyundai dealership. read more

Causeway Hyundai - 2026 Hyundai Tucson SEL - Car Dealers Near Me - Manahawkin, New Jersey

Dear Causeway Hyundai Management, I am extremely disappointed with the service department and the way the serious issues with my 2024 Hyundai have been handled. My vehicle has now been in the service department twice since August 1, and today is August 21. The first time, my car was brought in because it would not accelerate. This is an extremely serious safety concern. I expected a thorough explanation of what caused the problem and a phone call from the service department explaining what was found and what was done to correct it. Unfortunately, I received neither. I had to bring the car back again on August 17 because the brakes engaged for no apparent reason while I was driving. There were no cars, people, or animals around me that would have warranted the brakes engaging. This is extremely frightening and raises serious concerns about the safety and reliability of my vehicle. Once again, I received no call from the service department explaining why this happened or what they discovered. My car remained at the dealership for three days. During that time, I also noticed that I was not receiving notifications on my phone indicating whether the vehicle doors were being locked or unlocked. When I asked the manager for an explanation, he had no answer for me. At this point, I am demanding a complete explanation of all the issues I have experienced with my vehicle, including: * Why the vehicle suddenly would not accelerate. * Why the brakes engaged without an apparent obstruction or reason. * What diagnostics were performed and what the results were. * What repairs or software updates were performed. * Whether Hyundai has identified any known safety issue related to these problems. * Why I was not contacted and kept informed while my vehicle was being serviced. * Why my vehicle's phone/app notifications were not functioning while it was at the dealership. These are not minor issues. A vehicle that will not accelerate and brakes unexpectedly while being driven presents a serious safety concern. I need to know that my car is safe before I continue driving it. I expect a detailed response from management, not simply a statement that the vehicle was checked. I want to understand exactly what happened, what was found, and what has been done to ensure these problems will not happen again. I purchased a 2024 Hyundai expecting a safe and reliable vehicle. At this point, my confidence in both the vehicle and the service department has been seriously affected. I expect Causeway Hyundai to take these concerns seriously and provide me with the answers I am entitled to as a customer. read more

service advisor suggested I go to a different dealership after I referred to their aftermarket tire warranty an bullshit. I bought a 2025 palisade from them. they sold me 3 aftermarket warranties I thought were manufacturers' warranties. bad for me. other dealerships won't honor them and I have been left holding the bag. this is a dishonest business practice. added bonus- service writer offered to call the police on me after I called out the dealership for deceptive business practices. clearly the kid has mental health issues. he can film me with is phone, threaten to call police instead of doing his job. good for him, less to do for the same hourly pay. I suppose that is the work ethic, on top of arriving late read more

We just purchased a new vehicle and I have to say it was the easiest car purchase ever. Our salesman Binesh was polite, patient and answered every single question and concern we had. We have purchased 6 cars from the Causeway family of dealers and will continue to give them our business because they always follow up and make sure they are available if you need them. Highly recommended! read more

First time I've brought my car into this facility, the service advisor was awesome. They were not able to find the issue but set up a new appointment and arranged a rental car. I didn't find the reception staff that great but I still felt it was a wonderful experience hoping it continues. read more

I made a service appointment almost 3 weeks ago for today. It is about 30 minutes away from my house. I made the appointment to have them look at the paint that is bubbling and peeling. When I arrived, the guy looks at my appointment and said "You will need to reschedule. The guy who takes the pictures only works M-F." I said "You couldn't have told me that any time in the 3 weeks that I had the appointment?" and the response was "Nobody looks at what appointments that are made online, so we didn't know what you were coming in for." That is just stupid and unacceptable. I think this will be my last Hyundai. Now I have to take a day off of work and wasted time, tolls, and gas on the appointment that was wasted. read more

These guys are terrible. I was just charged $150 for routine 7500 mile maintenance on my 2023 Santa Fe. Routine maintenance is included for 3 years 36,000 miles. I was not told I would be charged for this service. When I questioned why I was being charged, the girl was quite rude and said "oh no, we do extra things like test the battery". The only thing done was an oil change, filter and tire rotation. I was charged for everything. Then rudely told there would be a 3% charge for using a credit card. Will not use them for anything again. read more

I had a great experience at Causeway. The team was friendly, patient, & went the extra mile to ensure I was completely satisfied. Kethan & Kathy were truly exceptional. Excellent service from start to finish! read more

Everything. The communication and professionalism of the service department is very poor. they need to have better communication and do services in a timely manner Learn to answer the phone and not give you an answering machine. lie about car going to be done. Don't let a car sit there for five days before even looking at it. The worse service department ever. read more

Leased 3 Hyundai's from here so far. Never had any issues with the sales department or service.

Where do I begin. Causeway hyundai refused to give my husband his first responder discount, even though he produced his N.Y.P.D id. We even told them we were there while my husband was recouperating from having 911 cancer surgery. I called hyundai head Quarters and they verified we qualified. We moved on from that after negotiating a price with Mike our sales rep and the promise of an extra tank of gas (which they honored). What I can't move on with is the huge mistake they made registering my husbands new car. We were supposed to get new plates as we had no trade in. We were to!d we would receive them in 7-10 days. Two weeks later no plates I called Mike He said he didn't know he would look into it. Later that day I received a text from Mike, they would be mailed to us that day. Two days later an envelope comes with registration but no plates. I call Mike. Again, he didn't know but would look into it. He calls me informs Me I need to take plates off my Mazda put on husband new Santa Cruz. I say absolutely not I just paid to get my new registration on my car and had just put new tags on. I say this was not a trade in, why did you transfer plates. He then proceeds to try and blame me, telling me I spoke to insurance company. Number 1 he spoke insurance company , which has nothing to do with the screw up of registration. I ask how he even got my info for Mazda. Then remember it was in parking lot day we purchased car because we drove drove in with it. He proceeds to say but you did this and you did that instead of owning the mistake. At this point I'm furious because I realize unknowing I thought my car was fine as I just put my registration on in fact I had been driving it with illegal plates and registration. At this point my husband got involved because I was to even to upset to speak to Mike. He later called my husband said they reregistered my car. The new plates and Registration where on way. We had to take my plates off put them into husbands new Santa Cruz take my new registration off put the other new registration on and new plates. He apologized to my husband. This was a monumental error, we had to not only change everything around on our cars, and the easy passes and I was driving illegally. No retribution was offered just your wife won't have to pay for new plates. I had made it clear I was never paying for new plates I had just paid for my new registration. They did not do Me a favor. In My opinion they were trying to help too many customers at the same time. Mistakes were made. read more

TERRIBLE SERVICE There is a drop box that hasn't been removed that you come across if you drop your keys after hours. It's what you first see when you park in the back lot. Remove this or add signage not to use. Led to my vehicle not being serviced the day it was supposed to. Never had an experience where you call and no one answers the phone during business hours. This happened multiple days at multiple times. The phone goes to voicemail. When I'm there there are multiple workers at multiple desks. I had to solicit getting updates the entire time. It took 9 days to diagnose my issue and the Manager cited mechanic shortages which I can relate to as I am in Management but everytime I had to call and get updates rather than get a call about any updates. You see the issue with this. If you need a customers consent to move forward, a call should be made to the customer. I left repeated voicemails with my phone number to call me back on and I would not get a call back. For DAYS! Come to find out the number was entered wrong but again no excuse I said my phone number in each voicemail. It's all in the details. When I booked my appointment I stated what was needed for service. First red flag was when I asked for an update I was asked what needed to be done again. read more

My Air Bag emergency light was on. One dealership told me to have it towed in. Causeway directed me to carefully drive it in. I didn't have to wait long for an appointment. Kerry the girl who set up my appointment was very nice, did everything she could to accommodate me. She even arranged for a shuttle service, which I thought was unheard of. I was extremely Happy with their service. I would highly recommend them!! Barbara Del Prete Diane Turton read more

I went for an oil change. They never filled my tires. Also they never went over the checklist or gave me a chance to fix the issues on the checklist not sure if I will return. I now have to search for the part that they should have put in. Not sure if I will return. Anyway cannot schedule online. There were no open dates out for a year. Not sure what is going on with this place seems I was rushed to get out. They were not even busy when I arrived. read more

If i could do 0 stars, I would. The customer service is absolutely atrocious. The recalls on the GDI engines will make you go back and forth with this dealer. It is not worth the time and wait. Over cost for everything. I recommend Lester Glenn or even Downs Ford. Anywhere but here. They will have you wrapped around their finger and screw you in the end. DO NOT GO HERE!!! read more

I am from Virginia, and had a problem on the drive up. I stopped by this dealership and the service writer John was friendly and extremely responsive although he knew I would not be a repeat customer. He ordered the part I needed and called me when it came in. The repair was made and now I can safely drive home read more

If I could give zero stars, I would. This dealership is shameful. In May 2021, my husband and I bought a used 2018 Kona from Causeway. Within days, it became obvious that there was a problem with the Blind Spot Collision Warning sensor because there was a warning light on the dashboard, and the indicator light on the side-view mirror wasn't working. So I called the salesman, Edgar, and told him this. He said that I could have it looked at when I bring it in for my oil change. So when I scheduled the oil change (waiting a month for that appointment) I mentioned to the service writer that there was a problem with BCW system, and she said that the tech will take a look at it when it comes in. When I brought the car in, I mentioned it to the service writer, and I was assured that they'd check it out. When the car was done, they told me that it was fine, that it just needed to be reset. Within days, again, it was malfunctioning, and the warning light was on again. I called again, and they said no big deal, that they'd have a look at it at the next oil change. I had a nail in my tire in the meantime, and I brought it in to have the tire replaced, and asked them to look at it then. No problem, they said, they just needed to reset it again. Again, within days, the warning light was on again, and when I scheduled the next oil change, I mentioned it AGAIN. Kathie told me that she spoke to Warren, and Warren said that it might need a new sensor, a part that runs about $1900. So my husband brought the car in for the oil change, and said that it needed to be fixed, it's a safety hazard, and it's been going on for awhile. They told him that they couldn't fix it, and to bring it in the following week. This past Monday, March 28th, he dropped it off, and they had it all day Tuesday. They called me on Tuesday and said that they noticed that the sensor in the bumper was damaged, that the car must've taken a tap to the bumper, resulting in the sensor being damaged. And that I *SHOULD'VE NOTIFIED THEM SOONER.* They had no record of the times I'd mentioned it previously, nor did the salesman recall the phone call days after the purchase, (conveniently so) and the only record they had of me mentioning this was the MOST RECENT APPOINTMENT. Also, very convenient. So essentially, they were calling me a liar without calling me a liar, and had this situation been dealt with any urgency from the get-go, this would've never gotten this far. Because frankly, I was unaware that the sensor was in the bumper. Reasonably, I thought it was in the side-view mirror. But since it's in a vulnerable place like the bumper, I am now responsible for the replacement of this sensor because they claim they have no record of my call to the salesman, or prior requests to repair it. The sales manager, Fred, made me an offer to pay them "ONLY" $500 of the cost of the sensor. I feel I shouldn't have to pay a dime, yet they claim there's no record of me reporting this problem prior to last week. Had I realized that they were going to pull this stunt, I would've brought the car back straightaway, dropped the keys on Edgar's desk, and told him I'd be back for it when they fix it on THEIR DIME. This isn't the first time I was treated shabbily at Causeway. But I can promise, it WILL be the last. There are plenty of other dealers who stand behind the vehicles they sell, whether new or used, and they don't fudge paperwork to make the customer look like a liar. This dealership doesn't seem to value their reputation. To add insult to injury, they canceled our extended warranty, without notification, without authorization, and it was already PAID FOR. Looks to me like this dealership is trying filthy tactics to discourage me from finding out the truth about this car. Would you buy a car from a dealership that uses these tactics? It's abundantly clear that this car was damaged when I bought it, and they played games until enough time passed when they could say that it was on me. That I should pay them a 'share' of the costs to repair the car, when I was NOT responsible for the damage. What dealer does this to their customers? What salesperson can look in the mirror, knowing that they're abusing the trust of people who are making the second costliest purchase after a house? Freddy Bauta, I hope when you read this, that you reconsider the tactics that you are using because this is UNFAIR, and this is UNDERHANDED. Fred was supposed to call me back with a deal on a new car today when I told him that my husband was looking at the Santa Cruzes. He said he'd call me back with a deal on a new Kona. He had to know there was NO WAY he could've sold me a new car with the payments I have now. So instead, he canceled my service contract that I ALREADY PAID FOR! How does he sleep at night? How does ANYBODY trust this dealership to not SWINDLE them? read more

My credit union put through a True Car request for the Sonata Ltd and I was quoted a price significantly lower than the other two dealerships. This dealership not only claimed to have the model I wanted, with additional options. The Base MSRP was $32,450 with options discounts $8.545 bringing it down to the same price as the Sport just under the $25K mark. The other dealerships True Car connected me with stated they did not have the Ltd available in a 2017 or a 2018 but they did quote a fair price for the Sport (a level down) that has most of the features I want. I emailed the rep (Heather) and asked if this was an error and asked to see a PDF of the window sticker before hiking out. I asked a few other questions same day on Friday. She ignored my email. I hit her up by email Saturday morning and said I would come down and do a deal that afternoon if she sent the window sticker and confirmed the price. She ignored the email. I waited a few hours until about 1P on Sat and sent her an email that I couldn't wait around for her anymore, but she should call me on my cell to talk. I have NEVER had a car dealership so unresponsive. If she called and admitted she made a mistake, I would be OK with that and get the quote for the car I want that's available and "in stock". These people are obviously not interested in doing deals selling cars. Would not recommend. read more

I put down a few thousand dollars and leased a 2018 Hyundai Elantra in February. I turned on the air-conditioning for the first time yesterday and it was blowing hot air. I figured it was just a simple fix and went in to have it looked at. After waiting 45 minutes the service guy came back with a picture of a horribly damaged radiator and compressor he said that something or some things flew through the front grill and damaged the compressor and it would not be a warrantee repair. Somehow these things hit the radiator and compressor damaging them but there was no damage whatsoever on the grill or hood. Whatever these things were, every one of them passed right through the minor openings of the front grill. Sounds a little fishy to me. Now I have an $800 repair on a three month old vehicle with 1500 miles on it. Stay away from Causeway dealerships! read more

If you purchase a vehicle at Causeway check to see if spare tire is included. I found out that neither of the vehicles I purchased there came with spares or maybe they were removed prior to my taking the car, Upon inquiring about spares I was told many vehicles do not come with them. I said it would be nice if salesman had passed this info along at time of sale. Any vehicle I purchased from Lester Glenn came with a spare. read more

Excellent Service......fast and friendly staff...my new go to Hyundai Dealer for servicing both my Hyundai vehicles....

we recently purchased a pre-owned vehicle at causeway Hyundai and we couldn't have had a better experience. We needed a dependable car at a set price and Kent and Steven came through for us. I have never had a better experience buying a vehicle. I would and have recommended them to friends and family. I wouldn't think of going anywhere else for our next car. thanks again Kent and Steven. John D. read more

I am going to be kind and simply say that Paul H. has it right on the money. Do not go there.

I traded a different brand auto and was told they would pick up last two months owed on lease along with over mileage. My surprise when I received a bill from previous lease that the payment made did not cover all the above and included extra costs which the dealership should have known about. They are very good with their sales talk. Never again! read more

Do not buy a Hyundai here. Go to Lester Glenn. Causeway treats you like you are a sucker and if you are, you will get taken. I was buying my Sonata at the end of the lease and the buyout price from Hyundai included the sales tax. These people tried to charge me the sales tax on top of the price from Hyundai (which included the sales tax), plus sales tax, plus another $811.70 in fees. When I got home I called Hyundai lease end and they could not tell me what these charges were and gave me the same buyout price I originally got from them which was $1,819.44 less. I also got a price on leasing a 2018 Hyundai and the lease was $43. a month cheaper and the down payment was $900. cheaper. I leased my car from Lester Glenn. Causeway are CROOKS - do not lease or buy a car from these people. (May I add - I have excellent credit) read more

I just knew it. After having an unpleasant experience 8 years ago with them, I decided to try them again. My Elantra was in an accident and totaled. GEICO recommended "TrueCar" pricing to replace my vehicle. I filled out the forms and Causeway sent me a "match" for what I was in the market for. A 2017 Sonata this time. After chatting with Heather on their web site, she informed me they will honor the price and she will call me if the vehicle sells before I get there early morning the next day. So I get to the show room, meet up with a sales person who looks at my file. I asked him if they still have the SILVER 2017 Sonata that you guys told me was a "match" at a great price. He nodded his head yes and told me he would get it. A few min later a RED 2017 Sonata pulls up in front. I told him "This isn't the one I requested!!!". He told me the one I wanted was just sold!!!! Imagine that!! I informed him that if he will honor the price of the Silver one on this Vehicle, you have a deal. HE said he couldn't. He then got the sales Manager Mike who was trying to get me to go back inside to talk things out. I said I want this Red one for the same price as the Silver since you said you have it. Mike said he couldn't do that. So I left and went to Lester Glenn in Toms River to purchase a vehicle. Wouldn't you know it, the sales person called me later and said they made a mistake, the vehicle I wanted is still for sale and was not sold...he NEVER mentioned they will honor the price...I'm sure they wouldn't. Don't GO THERE! They did the same thing to me 8 years ago....... read more

so far the first service experience at this location was a very postive one thank you

Over 30 days and still waiting for item that was on sticker. Numbers agreed to by showroom manager changed by finance.