I want to start off by saying I was pleasantly surprised on the transformation done on my boots, they looked brand new. I requested a new sole replacement which included new laces & cleaning & oiling the leather as well for $120 on a $270 boot. I also want to address how the owner is old school. ( He barely knows what Yelp is lol) I read some reviews where he gives the impression of being rude, but he's just very honest & blunt straight to the point on whether or not he can accomplish the task & he explained to me personally how he won't sacrifice quality just to meet a customers last minute expedited request. With that being said the turn around was 3 weeks, which is okay, but he even showed me and explained as to why this process can be time consuming and the bonding of the boot cannot be rushed. I recommend due to quality & I will be bringing my boots here from now on. read more

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My old boots look great! He replaced the worn out parts with new and better ones! He even polished them at an affordable price!

I went for an assessment to fix a purse which I inherited from a loving aunt. The owner looked it over on all sides where it is coming apart, pulling it inside and out, trying to find a way to cover the ripped sections; he thought it over and frankly he said it would not be possible to fix it. It would not flow right and the purse would not look good. This caused me sadness, but I appreciated very much his sincerity and honesty. I would recommend his business because we need more people like him: sincere and honest!! read more

I wish I had the before pictures to show how faded and scuffed up these boots were. The soles had holes worn through, They were a gift from my son's grandma who had passed and he just could not let them go. I brought them to CC Shoe repairs and requested the soles be replaced and honestly didn't even realize the boots themselves could be restored. The results were a brand new pair of boots. The value of repairing them verses buying a new pair was about 1/3 the price. The value of restoring grandma's gift, priceless. read more

CC Shoe Repair - Old boots made new again - Shoe Repair Near Me - Riverside, California

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We love Jay! Always gives great honest advice Helped save outdated boots with a resole and polish read more

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TABIS OWNER LISTEN UP, pls get the vibram soles on your tabis here, the owner did a very good job and I was impressed the total was $120 which is lowkey expensive but its worth it imo read more

CC Shoe Repair - Vibram sole on tabis for leather protection - Shoe Repair Near Me - Riverside, California

Dropped off a pair of heels in April. Owner said done in may and will call me. Never called me. I called repeatedly (I don't live in the neighborhood) but there was no answer. I finally found time to go down to canyon crest and pick up the shoes, and they were... glued. As promised, but there was still some leftover glue on it and seemed like something I could have done myself by just buying the glue. Was expecting a little more expertise and care, but fine, hence the 3 stars. read more

If it's an emergency last minute request expect a "no" and if it's something other than that I can't give feedback. Response came off as rude and seemed that he didn't want to be bothered. He said he had an appointment to get to and wish they'd update yelp or online "no walk-ins" as their status. read more

CC Shoe Repair - The shoe repair shop is located closest to the Chevron gas station. The Yelp directions are not accurate - Shoe Repair Near Me - Riverside, California

I called to receive some quotes to protect the soles of my boots but the guy on the phone didn't really leave a good first impression. Felt like I was bothering him with my questions so I decided to take my boots somewhere else. Folks, please remember to spend your money where you are valued and heard. read more

I needed my Red Wings resoled, they are my bread winners as I am constantly on my feet as a laborer. Tried using RW services, told me 8-10 weeks! Not helpful. As soon as J picked up the phone I could tell several things: he is a straight shooter and a dedicated craftsman. He had my boots resoled, cleaned, tips redipped in epoxy, and polished, all within a week. He even threw in new laces. He definitely earned himself a customer for life. read more

Highly recommend this place! I had 2 designer shoes I thought were beyond repair and he did an amazing job on them! I was instantly telling everyone if they needed any shoe repairs where to go! read more

Jay was awesome! I gave him my Steve Madden leather boots that had the soles coming off on both shoes and he stitched them back to health! He also replaced the cracked heel of my worthington heels! Took such great care of my shoes and was perfectly on time from when he said they would be done! Thank you Jay!! read more

I could kick myself for coming here for having the heel taps replaced on my oldest daughter's shoes. I did my homework-I read at least 6 positive, 5-star reviews and was convinced that I would be making the trip out to Canyon Crest today. I wish that I would have read EVERY SINGLE REVIEW though! Ugh! I walk in to the shop -my elderly mom tagged along. The owner (I am assuming) doesn't look up, doesn't greet us. He is speaking with a customer who had some brown cowboy boots on the counter. Mind you, I understand a mom-and-pop establishment can run their business however they want. It's their business, right? So my mom, being the most friendliest, chipper, 76 year old grandma that she is calls out "Good Morning!" Still no eye contact, no acknowledgment, no "hey I'll be right with you." The owner and the customer continue their conversation like we were two invisible little Asians. Ok cool, whatever bro, it's YOUR business, I totally get it. Said customer leaves. Owner's facial expressions were "ugh, what do you want?!" yet out of his mouth was "what can I help you with?" Ok fine, you're the man. Act however you want as we did interrupt your pretty freaking amazing convo with your customer. He doesn't look at us by the way-still no eye contact. I pull out my daughter's heels. He takes a look, puts them down so he can write out his service ticket. He asks "When do you need them by?" Still doesn't look up, still no eye contact. I reply, "Tuesday or Wednesday." He pauses for a moment (still doesn't look up, mind you) and with a sigh he says "Monday afternoon. After 4. Twelve dollars." Still no eye contact. I'm big on eye contact, can you tell? I ask, "Do I pay you now?" and he says "Yes, pay now." Doesn't count back my change. (It's ok, I might suck at maths but I figured out my change lol) He then turns away. Don't forget about super chipper 76 year old Mom that accompanied me! She whips out a ring of keys as we have both noticed the left corner of his shop has the look of a key maker. She tells Mister Owner, "We drove out from blah blah blah and I was told that this key needed to be made by a locksmith..." he holds out his hands as if to say, "well, ok hurry, give them to me!" Chipper Gma/Mom hands him the keys and starts telling him it was a key to my recently dearly departed Dad's trailer. By this time, I am in my own zone. I'm looking at the negative reviews on CC Shoe Repair and I'm calling myself names for not reading every review last night. Mister Owner looks over his shoulder and tells my mother "You say it's a trailer key but it's a gas cap key." My mom starts to tell him something but since my Bionic Hearing caught Mister Owner telling Chipper Gma/Mom this - I asked "Oh, it's a gas cap key?" I asked this because I didn't know. It's not my trailer, we are trying to figure out all the keys my Dear Departed Dad left behind. My mom approached him as his back was turned and he chided her by saying "I'm going to look. Let me do my job." Maybe my mom invaded his personal space? (Must remember to coach my little, elderly, Asian mom not to invade strangers' "personal space") Here's where it gets REALLY Really good. Still with me, dear Yelp Reader? Good! Keep reading. Mister Owner turns around sharply and tells me in a seething voice "I have made keys for (insert whatever year he said) years! I know what I'm doing!" Tell me that his little bitchy outburst didn't confound me! My mom got quiet and honestly I was at a loss for words for about 3.2 seconds. I have had enough. I tell him "I was just asking. I'm not questioning your expertise..." Mister Owner was probably having a crappy Friday folks cause it is the Mercury Retrograde. He immediately drops keys, gets flustered, and says out loud to me and not so Chipper Grandma/Mom "I'm not gonna look anymore!" Again, dude it's YOUR business. You do you, homie. He turns around, hands my mom the key ring back and tells her "I'm not going to do it!" Ohhhhh-kaaaayyyy, then!! Read you loud and clear! Copy! 10-4! Did we get shitty service cause: 1. We aren't your typical Canyon Crest, Orangecrest, whoever's Crest customer? 2. Did we get shitty service because it's Mercury Retrograde? Relax, it'll be over in a couple weeks. Trust me, I ain't thrilled either! 3. Were you super busy and will be super busy? I'll give you the benefit of the doubt. We were the only two people in there, but then again I don't know if you have 2,000 pairs of shoes to repair behind the counter. So, there's that.... 4. Is it cause my daughter's simple pumps weren't "designer"? Cause trust, I noticed all the rave reviews from the Christian Louboutin, Valentino Garavani, Tory Burch customers.... I am not hating-I love designer labels too. But I'm with the other customers on here-you have a fave pair of shoes that you can't bear to part with so you will do everything legal to make it right! So yeah, that's my review and I am sticking by it! Stay tuned..... read more

CC Shoe Repair - look for the Chevron Gas Staton cause the shoe repair dude is right across - in between the Tailor and the CC Animal Hospital - Shoe Repair Near Me - Riverside, California

I'm new to the area and this place was recommended and after I waited 10 days for them to return from a July 4 vacation to replace the zipper in my bag, they only replace zippers that go straight across. So basically anything that takes any real effort they don't do. he said because there was a 90° angle because my purse/backpack has 290° angle turns onto separate zippers instead of it being straight across that he doesn't "touch it". And of course he had zero recommendations. read more

Love the way my slides were done! Highly recommend. I know these shoes are going to last a lifetime now :) read more

CC Shoe Repair - Shoe Repair Near Me - Riverside, California

Please bring all your footwear for this cobbler to see if they still have life in them! So I had five pairs of shoes that needed fixing. One high and low top converse where the white stripping was definitely off the sole, a vans slippers where the surrounding rubber was hanging by a thread, and two Calvin Klein dress shoes. He examined the converse and vans for a few seconds and explained to me how he would repair them. I then showed him the dress shoes and the cobbler informed me that he could technically repair them, but the shoe would lose form and about a centimeter of leather would be lost to bind them. The cobbler's honesty is why I highly recommend them and they have a customer for life. Thank you so much for being upfront and giving my shoes a second chance! read more

My local shoe repair guy in Moreno Valley finally closed his doors, which meant it was time to find another shoe repair shop. First place I look is yelp. I find CC shoe repair. Its located in Canyon Crest which is not to bad of a drive from Moreno Valley. At my old shop it was always drop off your shoes and come back in a few hours and they would be ready. What a great surprise, when my dad and I get there he takes my shoe and fixes the heel in less than 5 minutes. I was pleasantly surprised. The price was reasonable the shop clean and neat and the service friendly. Side note he also makes keys. I will definitely be using CC shoe repair from now on.. read more

CC Shoe Repair - Shoe Repair Near Me - Riverside, California

Saw that this place had tons of good reviews and it's not far from home so I stopped in to see about getting my husband's shoes shined. When I walked in the store looks pretty empty and I waited a minute or two for a man to come out. He came out and wasn't very welcoming. I spoke first and let him know I don't know much about getting shoes shined but showed him my husbands shoes. He very rudely asked what was on the shoes; my husband had tried to shine them himself and not done the best job. I explained to him we were going to an upscale restaurant for a wedding anniversary dinner and just wanted the shoes to look nice, he told me we shouldn't have put anything on the shoes with an attitude. I then asked if he could do the shine and could they be done within a week and a half. Then he put the shoes back in the counter and said he couldn't do it and he couldn't do the shine. He was so rude for no reason and just had a bad attitude, I really don't understand how someone runs a small business while treating customers like that. Well it turns out the shoes could be shined and they look great after I took them instead to a little place near the plaza, Cesar's shoe shine. I would recommend the one near the plaza but don't come to this shop unless you want to get treated like crap. read more

This is the first time I've ever had my platform shoes worked on or any for that matter. BUT my beloved TUK Platforms that are my all time favorite starting falling apart!!! The whole dang platform started peeling off the bottom of the heel! I brought them in hoping he could save them and OMG i could cry tears of joy! The older versions would crumble apart once they start lifting so i wasn't taking a chance on these bad boys. I couldn't trust myself do anything other than seek professional help and I'm glad i did! They even looked cleaned up! Im in love again and forever grateful! read more

CC Shoe Repair - The before FT Gator mouthed shoe of death - Shoe Repair Near Me - Riverside, California

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Very skilled and excellent craftsmanship. Does much more than shoe repair. Able to Restore leather on my purses. read more

After searching for a local cobbler, I found this one. The gentleman that helped me was a pleasure to do business with. I asked if he could rush one pair and he was happy to do so. I am very happy with the results. read more

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After finally buying a pair of Louboutin I realized they were too high and slippery, I know how to walk in heels but this pair was just so painful. I saw some videos on YouTube and a few girls would take their red bottoms to a shoe repair to down size and get the slip resistant on the bottom. I went to CC Shoe repair and he was straight forward, no filter which was awesome because I do not like FAKE, left them for a week and once I got them back the difference was huge!!! Although you can't tell they were customized it made a great difference. It was affordable and I would take my shoes to him from now on, Highly recommended! A+ read more

CC Shoe Repair - Red Bottom - Shoe Repair Near Me - Riverside, California

Brought my duty boots again after three years of bringing them here where they were miraculously revived. Never seizes to amaze me of how good this guy is. My boots look and feel new again! Just when you think that they can't be revived again, along comes CC Shoe Repair and defies the end of them. Haha! Real happy with his work and most definitely will be coming here again. Even if ever there comes the time where I have to retire or retire my boots, I will bring them here just to keep them. read more

CC Shoe Repair - Like new! He even threw in new laces! Can't beat that! - Shoe Repair Near Me - Riverside, California

Very unprofessional, claiming to have 30 years experience but unable to change out a boot heel, and that's okay with me...but the way he rejected me was rude, unkind, unprofessional...mocking as he shoved my boots back. His competition down the street Toms Shoe Repair was welcoming, knowledgeable and capable of doing the job! read more

CC Shoe Repair - Shoe Repair Near Me - Riverside, California

Generally a bad attitude and sub-par workmanship. This was my first visit and it will be my last. I will be looking for another shoe repair shop!!! read more

Gentleman was very honest, and stretched my shoes about a quarter of a size. Still worth it. Very satisfied about going there and would definitely return. read more

Came in with a pair of my boyfriends dress shoes that would be quite the project to clean, the owner was so kind and courteous when I asked if he could help clean them up. The owner said they would be ready at 11:00 and they were ready right on the dot. The shoes looked phenomenal and brand new for being over a decade old. Truly a spectacular job. My experience with CC Shoe repair was far from the previous reviews of the owner being rude. Definitely will be back whenever I have any other shoe that need cleaning/repairs! read more

CC Shoe Repair - Shoe Repair Near Me - Riverside, California

I don't usually have "shoes issues", but when/if I do, I come here. My last visit was for tip replacements on my boots. I thought that $6 for each shoe was a bit steep, and I ended up paying $24 total, because I had 2 pairs of boots. I was able to pick them up when promised and looked to be satisfied with the work, although I have not yet tried on the boots. read more

Owner is very responsible. He will tell you if he can repair your item or not and is quite knowledgeable. He replaced the soles on my husbands work shoes. He did a fantastic job. He had the shoes looking next to new within a couple days. The shop itself is in a nice little shopping center in canyon crest. Parking is annoying on weekends but the guy does awesome work so it keeps up coming back. Today we dropped off another pair of shoes that will need conditioning and a repair to a hole. Pricing is fair considering the work (I couldn't do it myself). We paid $80 for new soles. And this time the hole repair is $35. Awesome small shop. read more

CC Shoe Repair - Shoe Repair Near Me - Riverside, California

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Outstanding service! I really don't write reviews on Yelp unless the product and/or service is outstanding or otherwise a total fail, which brings me to this review. The service and the final outcome of my shoes looked almost brand new and my shoes were EXTREMELY beaten up. Trust me when I say, this she repair man is way above average when it comes to his craft. I trust his work so much that I will be taking my Vuitton and Valentinos to him as well. Good job! Thanks for the detailed work! read more

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Walked in no one was at the front. Patiently waited not long before an older man came out front looking annoyed as ever. Asked him about repairing my shoes he took one quick glance and said they were "beyond repair" took them to another local shop, shoes were back to looking new after only 2 days. read more

Great service, very friendly owner. Added some extra velcro strips to some Specialized MTB shoes. Highly recommend.

FANTASTIC!! Not only was the customer service excellent but I was amazed how great the repair was and on time. I can't say enough great things about Canyon Crest Shoe Repair. They fixed a really messed up repair job that Toms Shoes did. SPECTACULAR !!! read more

The owner of this place is magical. Like Geppetto. I was devastated when my sneaky doggie decided he wanted to use my favorite heels as his chew toy. I thought they were completely ruined - one of the heels was completely gnawed and misshapen, and the tap was missing (on a ~4 inch stiletto heel). I was sadly going to throw them out, but I thought I would drop by this repair place as a last resort. YAY! I don't know how he did it , but they were magically fixed, nearly as good as new, and much cheaper than a new pair of shoes. Since then, I have been back to this place for a few odd jobs. I find the stretching particularly useful. Some shoes are so pretty, they simply aren't designed for comfort. $9 to stretch some killer shoes has saved me many blisters. Just tell him where it hurts and you can skip an uncomfortable or painful break-in phase. I've also had several copies of my house keys made here. Yes, not only does he fix shoes, he makes keys! Done in seconds. He even has keys with cute designs and sports teams (yay, Lakers key for me) so you can always tell them apart on your keychain. Simpler than going to Home Depot and hunting down the key person. BTW, besides being magical, the owner of this place is just a really nice guy. I don't live in Riverside anymore, but I happily drive out to CC for any shoe repairs. read more

I came here the other day because I had a couple of running shoes that my dog had accidentally gotten to. I spoke with the gentleman there and he was very nice. He looked at the shoes and told me that it was a quick fix that I could actually do by myself. He told me how to fix them. He could have easily taken my money to do the easy fix himself, but instead he explained to me how I could quickly and easily fix them. He seemed like a very honest man. Because of this, I will be back for any future shoe repairs! read more

This is my first time here and my wife has come here a couple of times before to try and get shoes repaired. This third time he said the same thing. He was rude, condescending and he even rolled his eyes, sighed and threw my wife's shoes down on the counter. All I know is this guy had a bad attitude and I would never take shoes here to be repaired because of the extremely poor customer service. He was 0 for 3 because he said he couldn't fix 3 pairs of shoes! So, I'm looking for another shoe repair service because we tried 3x and he obviously struck out! read more

I've never taken my shoes to get repaired before but my heels were in dire need of a new heel tip I decided to give this place a try since I was in the area anyway. I told him about the heel tip as well as some scratches and scuffs on my shoes. My heels were patent leather so its harder to fix up the scratches. He told me it was $9 and it'll take 2 days. When I came in today to see the shoes I was so impressed!!! They look almost brand new. The tip was badly damaged before and now they're all fixed up. He also did his best to fix up the scratches and the scuffs. One thing though is that the owner wasn't as "approachable" but he was very professional and still nice. If my shoes ever need fixing up, I'd still come here though! read more

I've had a pair of boots that I've babied for the past 10 years and the heals finally needed repairing. The gentlemen conditioned my boots and replaced my heels for a reasonable price & they look brand new! Super happy that they are wearable now. I definitely recommend this place for shoe repair. Thank you C. C. Shoe repair for fixing my boots. read more

CC Shoe Repair - Shoe Repair Near Me - Riverside, California

I love this man, because I love my shoes, and he helps me live with my shoes longer. He works super hard - he told me last time I was in that he expected to log over 70 hours that week(!!) - and, like everyone else on here has already acknowledged, is a bit of an artist or magician. He makes everything (shoe-wise) better. And isn't that *really* everything? Don't judge him by the fact that his storefront is filled with things like Crocs. He does good work, and the unfortunate shoes on display are not an indicator of his craftsmanship or taste! read more

He's a shoe cobbler, not a salesman. If you want someone to quickly and competently fix your shoes, come here. If you want someone to kiss your behind or, well, even say "hi," go elsewhere. My sandals were a bit large, so I stopped here to have an extra hole put on each strap. He charged me $4 and had the work done is 3 minutes. He can be as rude to me as he wants for that kind of service! read more