Not even slightly kidding two years ago, I dropped off some wallets that belong to my boss two years! They're not fixed he lost them for a long time and then when he found them, he was like what needs to be done and then I was like are you kidding me? Then I dropped off these shoes and he told me June 15 so he's had them for two months already I drive by on June 26 and they're still not ready I know nothing is perfect in life, but I'm running out of patience It's an hour round-trip for me to come over to his shop and I just wasted gas! So I was so impressed years ago, but now he's dropped the ball on us and I will be finding a new Shoe Repair place or just telling her throw away and Buying new shoes You pay him before he fixes the item so if he loses it, you're just out of money I didn't even read the other reviews yet, but I know I'm not the happiest camper read more

DM Shoe Repair - These shoes I dropped off in the beginning of May 2026 I might get them back by July 2026 maybe - Shoe Repair Near Me - Moreno Valley, California

They did an awesome job with my shoes , when I picked my shoes they were Shined and looked new read more

The heels on these boots were totally shot. I'm so glad I decided to see if it can be rescued! Thank you David, DM shoe repair for saving/restoring my almost 20 year old boots! read more

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This guy is a liar . Took my boots to get resoled he said they will be ready in a certain date ,went back he still hasn't worked on boots. I have been back 3 times already he hasn't finished job. He already took the sole off so I can't take my boots. Horrible experience with this business. Guy has horrible work ethic. DO NOT GO HERE. ITS A SCAM. HE WILL CHARGE UP FRONT AND WONT WORK ON THE JOB. STAY AWAY read more

I wanted to leave a great review on this place because I had a great experience at DM Shoe Repair. I honestly thought I had lost my boots forever after my friend pushed me in the pool and I barely wore them 3 times. I wish I had a before picture cause they were horrible. My boots needed more than just a good cleaning which DM Shoe Repair did do a great job on. I also needed a good leather dye which DM recommended me to get for the water stains that wouldn't come out. Then finally the finish product. Boots look like I barely used them 3 times. THANK YOU DM FOR SAVING ME $150 BUCKS!!! read more

DM Shoe Repair - Shoe Repair Near Me - Moreno Valley, California

Sent my belt to get resized in the 4th of December, i'm assuming the store owner said it would be done by the 12th. Its currently the 18th and I haven't gotten any word on my belt. every time I try to go in the store to check in on the progression, I visited the store 5 times and he was only there once. The one time I was able to to into the store the belt looked exactly the same and there was no progress made. I got my belt on the 19th, the resizing job was subpar and shotty. I'm writing this update on the 26th and the "repairs" he did already broke, he used shitty glue instead of stitching an inch of the ball chain. The owner is straight up lazy, I came in 30 minutes after he said it would be done and he still asked for more time. Absolutely horrible business, take your money elsewhere. read more

Excellent shoe stretching, altering and repairing! All done in a timely fashion and at a fair and reasonable price. read more

DO NOT bring your Shoes here.. More than 7 months and I had to come ,after calling multiple times throughout the year,to watch him FINISH my shoes just for them to be completed. Even then they weren't completed. I wanted to to support a local hometown business but this was out of line. Please take your shoes elsewhere. read more

My New Leather and Shoe Repair store! I have a Daddy-daughter date planned with my little Diva for tonight, taking her to her first professional hockey game. I wanted to wear my new white leather jacket, but realized that, when I unpacked my luggage from a recent business trip, there was blue ink transfer on to the jacket from my jeans! I immediately jumped on Yelp to find a local leather repair store who could help. I called D M Shoe Repair, and explained to David my situation. When I asked what time they closed, he replied that they close at 5pm. (Keep in mind that it was already 10 minutes after 5pm when I made the call.) Not only did he wait for my arrival, but it took just minutes to look at the jacket and tell me exactly what I needed. My jacket looks perfect, and I get to be cool at the hockey game tonight with my cute little buddy. This is the very definition of excellent customer service. Thank you, David. read more

DM Shoe Repair - White leather jacket, looks good as new! - Shoe Repair Near Me - Moreno Valley, California

Been using the place for 18 years...always good quality and good service! I have had numerous pairs of boots and shoes repaired here with great results. read more

Good exceptional service always. Great prices as well. Took my shoes once and they didn't need repair owner sent me with my shoes and didn't try to rip me off read more

Did nothing to my shoes. I took a pair of heels to stretch them because they were too tight on the sides, he told me he'd put them in the stretcher and to come back a week later, coming back the shoes there as tight so he told me to come back another week later, when I come back they're just the same and charged me 12 dollars for a job he didn't do, I just told him they were ok and took them home. I might do a better job with a blowdryer than him and his "stretching machine" read more

I had to have a motorcycle boot repaired. I was on the fence about trashing the boots. Decided to see what DM could do, and the repair job was magnificent. read more

I have brought a few pairs of shoes to get tips replaced and he did an OK job. Over 2 months aI brought in 2 pairs, 1 of them needed to be glued at the sole and he did a horrible job. You can see glue all over the shoe and it's ugly I cannot even wear those shoes. The other pair needed to be re-tipped. He said no problem give him 2 weeks to get it done. It has been 2 MONTHS since I dropped off these shoes and STILL NO TIP!! He says he will call when ready but obviously he hasn't done anything to them. I DON'T recommend this place. Don't waste time or money here. read more

DM Shoe Repair - Crooked work on re-tipped shoe - Shoe Repair Near Me - Moreno Valley, California

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Someone needs to teach this guy manners.... I took a pair of Ugg's in light brown with blood on them, The owner said he would be able to remove the blood and if not he would paint the shoe dark brown ok no problem. I went back a week later it wasn't done so I gave him an additional week to fix it. I come in for pickup today and my shoes are horrible!!!! Stains are still visible and they have been painted dark brown but the paint job was shitty. I expressed that I hated them and the job was bad he says No it's not bad you had blood on them and I told you I couldn't get it out What! You never said that or else I would never have paid to fix them now he said I'm not about to argue with you we can paint them again or you can take your shoes I had no other choice there already messed up so I just left with my unfinished shoes.. read more

DM Shoe Repair - Shoe Repair Near Me - Moreno Valley, California

I have always taken my shoes to DM, since the late 90's, When there is a pair of shoes that I just like and can not part with I know he can fix it. I have tried going to others but they tell me to throw my shoes away and get a new pair or charge me an arm and a leg for just a little glue. This guy is honest upfront and affordable. He has also fixed a handbag and a leather jacket of mine. An I can-do attitude goes a long way. read more

I'm not happy with the service here at all I had to go back again and again ..not cool.i wanted shoes to be stretched and it's not good here..no good!!! read more

I rarely give a bad rating, but for this place it would be a sin not to... DO NOT solicit this business! I took a purse to him on October 31st to reinforce the o-rings that connect the straps to the purse. He told me it would be ready in a week. I went on the date given on the ticket and it wasn't ready. He told me that it would be ready in a couple hours (he hadn't even started it). I came back a 10 days later...STILL not done, but if I could wait a couple hours it would be ready. This time, due to the holidays and personal constraints, it was 3 weeks before i could come back. Not only was the purse not done, he had torn out the entire base of my Butler Bag. What the compartments had to do with the HANDLE I don't know. I finally asked for my money back - guess I gave him one too many chances. He refunded my money and gave me back my purse IN PIECES. His work is not ready when he says it will be. He doesn't call his clients if there is a problem or difficulty. He's very flippant when confronted about the sub-par work. Save yourself the headache and DO NOT SOLICIT THIS BUSINESS. I know I won't and if any one asks I'll tell them why. If I could give a NEGATIVE star rating, I would. read more

I should have read the Yelp reviews before going here. I had the exact same experience as the other reviewers. Took in my boots for new soles & heels - told to come back in a week - "not ready, come back tomorrow". Next day - "come back after 2". Went back after 2, "we didn't get the thread we needed. They'll be ready tomorrow." My wife went in the next day (I'd already made the trip 3 times - per HIS instructions) and she was told they still weren't ready. Long story short, we made a total of 5 trips to this place...all when we were told by the management to return. Have you checked the gas prices lately? This place will waste your time - your gas - and your patience. read more

Took both my girlfriends and my cowboy boots in for new soles last week. I emphasized I absolutely needed them back the following Tuesday or Wednesday at the latest for a festival we are attending. David the manager was very helpful the minute we walked in and told us it would be no problem having them done in time. Just picked them up today Tuesday April 4th and couldn't be happier. Our soles look great and they polished my boots up giving them that brand new shine. Thank you guys for a job well done, will definitely do business with D.M. again as long as David is there. I added a couple pics of my boots in the photo section. read more

DM Shoe Repair - Just got new soles put on, great job David and your team. Very pleased, their workmanship speaks for itself. - Shoe Repair Near Me - Moreno Valley, California

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Called and asked how long to dye a pair of shoes, was told 3 days. Brought them in on a Sat and was told they will be ready by Fri. I asked for thurs. Came back thurs (today) @ 2, and was told to come back at 4. 4:30 showed up and he told me they were still wet. What ! Had them all week and it seems like the guy waited till the last min to dye them. Mind you my shoes were white, I wanted them red, and I get pink. He told me the shoes were red, I am getting married tomorrow and have no shoes. And he knew that ! read more

DM Shoe Repair - Shoe Repair Near Me - Moreno Valley, California

Avoid this shop at all cost. David or whatever his name is, does not have the common sense or customer service to do anything. He lies, he is rude and he does not need to be in business. Save your money and avoid the frustration. read more

This shoe repair place has the absolute worst customer service. Brought my boots in for a resole and was told they would be ready in 1 week, 3 weeks later and 3 trips to pick up my boots was given a lame excuse why they were not done every time.The last trip was after they called me to let me know they would be ready at 4pm that day. Went at 9am the next day and was told they were not done again..the best shoe repair business I found was in Canyon Crest. On time and very professional as well. read more

This place is absolutely atrocious. I Zelle'd them my payment of $20 and because they're too ignorant to figure out how to accept it they have been harassing me over the money calling me over and over for $20 I already sent them. Accusing me of NOT having the money and claiming I'm avoiding them when clearly I'm at work and can't take time off to drop off a measly $20. This's the only place available to me in Moreno Valley so I'm almost forced to go there but after this experience I will NEVER return. read more

First of all DNM is in a dry cleaners that's the business next door! Second of all I took a leather backpack to get repaired Before Christmas and just now picked it up over a month later! Will never do business there again! Unless you have months to wait don't leave your things there disappointed a dear friend for Christmas!! Made three separate promises and lied and failed to fix my item on time first of all D&M is in a dry cleaners that's the business next door! Second of all I took a leather backpack to get repaired before Christmas and just now picked it up over a month later! Will never do business there again! Unless you have months to wait don't leave your things there disappointed a dear friend for Christmas!! May three separate promises and lied and failed to fix on time still!!! read more

I wore out my favorite Cole Haan high heels to the nail. I know I'm terrible, but I kept wearing the because I didn't know where to take to be reheeled. Found this place on yelp and decided to go for it, despite the "meh" reviews. I actually brought in the little replacement heels included from the original purchase, the owner said to keep them because they were plastic and they use rubber, which will presumably last longer. I was told to come back the next day after 4pm. I came a couple of days later and got a little nervous because they seemed to have trouble finding my shoes. They tried to tell me at first that I gave them the wrong receipt, but I said, "hey this is what the man gave me and I've never been here before so..." Apparently, they had my shoes under someone else's name. However, I'm excited to have my favorite heels again. The leather looked a little bunched at the bottom before the piece, but that is likely my fault for wearing them down so badly. Despite the minor hiccup upon pickup, I will definitely return in the future. read more

Just went there to pick up my shoes from Dm shoe repair. Amazed and happy my shoes are scuff free and chip free!! I love these shoes and glad I can continue to wear them! Thanks David you are awesome!!! read more

DM Shoe Repair - Shoe Repair Near Me - Moreno Valley, California

Love this place and David is the sweetest. He does good quality work and fair prices. Typically he can have your shoes to you within 3 or 4 days or sooner depending on his work load. I have had him replace heel taps on my stilettos, cushion and inserts on my heels, and he has even died a pair of shoes to totally change the color to match an outfit I was planning to wear. Always friendly and super helpful. I highly recommend. read more

went to buisness location, hours posted 9-6, 15 minutes after 9 still closed, called no answer, called back later, busy signal, ditto again. I will take my buisness elswhere. read more

This D.M shoe repair is a joke,they need to close their doors. Very irresponsible people. First time I dropped a pair of boots to stich some straps,came by to pick it up and they were closed before 6,came back the next day and it wasn't done. I thought I would give it another try and brought another pair of shoes,same thing very irresponsible with time,poor quality of service,over priced. I will drive 50 miles out if I have to but they will never have my business again. They need to be reported to better bussing bureau. read more

So one of my shoes lances had broken so I decided to look a show repair and I found this place. they had my shoe lances in stock and was able to get a show shine and also get my lances put in my shoes. in all took him 10 minutes and I was out the store. Not sure what up with the other yelp reviews but my experience was top notch. And I was greeted with a smile to top it off. :) read more

went in for a basic fix on my shoes, was charged over price... paid anyway thinking 'maybe they just do great work!'.....they said it'd be finished in a week- came back on the day it was said to be done and it hadn't been touched. Came back a week later - Still hadn't been touched. Came back a week later- still hadn't been touched but was told if i chose to wait there it will be ready in an hour. Seriously?!? I sat there and waited for an hour while people were coming in thanking him for the business and getting it done so soon. Ridiculous. Wasn't satisfied with the work. But i refused and still refuse to come here ever again. read more

Same thing as everyone else.. we have made 5 trips and he keeps telling us to come back. On our 3rd trip he said he "Oh I need to order the sole I don't have it, let me give them a call right now." Really? On our third trip there? Ridiculous. read more

The owner is a joker! I got there just as he closed the door and literally waved me away talk about horrible customer service especially when he is the owner and proprietor. My husband ended up dropping off his shoes and a week later he went back and his shoes still hadn't been fixed. read more

If I could give fewer stars I would. My wife took a pair of black leather boots in to have the heal cushions replaced, paid for the repair upfront and when she went in to pick them up, they had mysteriously disappeared. The owner, David, promised to find them and then, when he couldn't find them offered us $20 for an $80 pair of boots. And, he refused to refund the cost of the repair. He had no remorse and never even apologized. IF YOU TAKE YOUR SHOES/BOOTS HERE, BEWARE - YOU MAY NEVER SEE THEM AGAIN! read more

I took these favorite sling back heels for the to re-glue the soles & put new heel savers. The price was $30, which I thought was a bit pricey. I went with it, as the shoes are so comfy. When I went to pick the shoes up, they had a hard time finding them, which made me nervous! When I saw them, I was very disappointed. They didn't even glue down the top layer that was lifting on the back heel. I had to actually ask the person at ghe counter to put some glue, then because I didn't have time to wait for them to dry, he taped them. It was really sad to see that a small shop like that couldn't see the shoe wasn't completely repaired & that the customer had to point it out. read more

Worst shoe repairs skills ever! Owner has his sons working but the are not skilled so they ruined my shoes and didn't even shine the shoes after they repair them?!?! Your item don't return as promised and owner has a smug attitude when you express your disappointment! I will never patronize this place . While I was waiting for them to finally finish my its people kept coming in complaining should have been my red flag. So beware read more

I have been doing business with David of D.M. Shoe Repair Extraordinaire, for years. David sometimes gets my simple repairs done in a day,or two and I once walked in with a heal i snapped off and he did emergency nail it back on, on the spot. My shoes weren't polished up to look new or anything that time. But I always respectfully give David the proper time to do a complete pretty up my shoes ... and I respect that there are other customers in front of me and that business is slow or business is overwhelming and that is a small owner operated business. Davids very nice, always with a smile. His english is not strong, but his work ethic and quality of work is. Never an issue. read more

I was a little skeptical about coming to this shoe repair shop, due to the bad reviews. But I gave it a try since it's the closest location that I have in Moreno Valley. I actually had a good experience, the gentleman that helped me was very nice. I walked in thinking I would drop off my shoes and pick them up later or the following day. But, he repaired the heel caps for two pair of shoes within 15 minutes and did a great job! read more

This is the Absolute Worst experience I have ever had! I dropped off my sons Jordan's a month in a half ago and the guy told me he would be done re-glueing them in a week! Went back to the store on his instruction 6 times during the month and a half. Went back today and he still was not done. I demanded my sons shoes back just to find that they were in worst shape then when I brought the In. I started to take pictures of them and the store and the guy snatched my shoes back and said I wouldn't get them back unless I deleted the pictures. I refused so he threatened to call the police on me! So I sat there until the police came. Police made him give the shoes and I left, pictures in hand! Terrible Terrible Place! No stars! I had to put 1 so I could post! read more

DM Shoe Repair - There was no paint missing when I dropped them off! And the glue job is the poorest work on anything I've ever seen! Small claim - Shoe Repair Near Me - Moreno Valley, California