I've been going to Northwestern Cutlery for years. Over generations of ownership, the service has…read morebeen outstanding. Never anything but the friendliest and most knowledgeable service, especially on the topic of kitchen knives. I dont know if I've ever seen a larger selection of kitchen knives ANYWHERE. We had our knives sharpened again this week, and once again, they were done beautifully at a very fair price. I've always brought in a range of knives, from very good quality to pathetically cheap, and they have always taken good care of them all. No judgment or attitude about bringing in less fancy knives. Now that they are in the larger space, it's even more enjoyable to browse at the vast supply of kitchen gadgets while waiting for knives to be sharpened.

I've been going to this business years before they moved to the north side, and I've always have…read morevery pleasant interactions with all staff. I've been buying Benchmade pocket knives and getting my knives sharpened here. Highly recommend this place!

Monique was the salesperson who helped me! She was extremely knowledgeable and warm!!! She gave…read moregreat customer service. She was extremely professional and helpful. Great prices because Le Creuset is higher than Bob Marley use to be!

I'm starting to wonder if it's just me--or if this is a broader issue with the kind of store…read moremanagers this company hires. I've now had poor experiences at two different outlets, each involving different store managers. Most recently, I visited the location this past Sunday, and the experience was honestly appalling. Claire, the store manager, made my wife and me feel completely unwelcome--like we didn't belong there, or couldn't possibly afford what they were selling. Her attitude was beyond rude. It felt as though simply asking basic questions was an inconvenience to her. We left the store feeling disrespected and insulted. What's especially disappointing is that we actually like a lot of the cookware here--we own quite a bit of it. But based on how we've been treated, I'm strongly considering taking my business elsewhere. It also doesn't help that the more helpful employees (like the ones we used to interact with at the West Palm location) seem to be let go, while the arrogant and dismissive managers stay. If this is the company's culture--judging customers based on how they look or what they wear--then they seriously need to rethink their training and values. No one should be made to feel like they're "less than" for walking into a store. Respect and good service shouldn't come with a dress code or a price tag.

Been getting my backyard firewood here for years. Don't get ripped off at a gas station, give these…read moreguys $50-100 and you'll enough for a season or more. This is what $50 got me today.

Chicago Firewood is amazing! I've used them for years, for bulk firewood, and chunk wood for…read moresmoking and grilling -- plus delivery or pickup options. Jim is ultra responsive and always goes above and beyond. Patrick is an amazing delivery associate -- fast, neat and courteous -- deliveries are always on-time and normally on short notice. SUPER customer focused! Amazing value! I'm a huge fan.

My son took the spring 5 day seires and when we walked in, a lady offered us coffee and gave us…read moreassitance. The prices are little too expensive but the cooking class was a hit. Shout out to chef Vanessa and Chef Chris. They both taught my son amazing stuff and gave good food too. They also gave my son a apron and a diploma. The best part was my sons face when he showed us his masterpiece.

I've always been a fan of this store, their products and their classes. No longer. I purchased a…read moreset of battery operated salt and pepper grinders to replace an older set of theirs that had broken last December. The new set lasted less than three months and one stopped working. I took it back and they swapped it for another model as they no longer carried the original. The other one broke a few weeks ago, and between the two they were used maybe ten times max. The store, the manager, and the website refused to do anything because their storecdid not complete any paperwork on the original exchange. This used to be the place for quality products and Furst class service, obviously no longer.

We've had our Chicago Cutlery Block of knives for seemingly forever and we needed to upgrade our…read moreknives and have more of a variety of knives for more versatility. Even though I only know how to make omelettes but ahem, I do cut vegetables, avocado, chicken, and steak. So Zwilling has been making knives since the 1700s, they're like the Porsche of German steel. We were immediately attracted to the 20 piece Pro which is made in Soligen, Germany. We wanted a natural block but they was outta stock (hey that rhymes), I'm about to bust it!! So we went with the darker block. Ahem, the knives are incredibly sharp and the set looks very well made. I'm very pleased and thus far, I've cut avocado, broccoli and chicken breast, and hot dogs (from Omaha steaks - but that's a different review) using an assortment of knives - dang, be careful!! Five (5) stars to David, he was exceptional in servicing us despite the number of people in the store, he answered a multitude of our questions like he was being paid by the question. The knives were delivered in a timely manner. I registered my purchase and will be receiving a free gift from Zwilling. Danke schein - David and Zwilling!!

If I could give them zero stars I would. Absolutely horrible customer service. I tried to make a…read morereturn and they made it impossible. They don't answer their phones for starters and make getting a return label impossible. I ended keeping a $200 Staub pan that had chipped paint.

A serving of word salad for you, now chopped with a wicked sharp knife!…read more I am someone who believes in the utility of an EDC (Every Day Carry) knife. I have been able to upgrade a closet, open packages, soda bottles, and fix an award plaque, and more, all thanks for my trusty Victorinox Swiss Army Knife. I am of the age when many friends are getting married, and I often see knife sets on wedding registries. Here's a $100 cash and a tip that will save you $150 more: just get a good chef's knife, and keep it as sharp as reasonably possible. You may need a bread knife and maybe some steak knives if you plan to do some bbq-ing, but still cannot beat a trusty chef's knife. True to form, both my pocket knife and chef's knife get a fair amount of work. I have a pull through sharpener at home (though it technically hones more than it sharpens). This one is good for some regular 'maintenance' when the edge starts slipping instead of gliding through a tomato, but every now and again, having a professional but a proper edge does wonders. Now, as much as I would love to have a kitchen knife sharp enough to shave with, I also know this would result in a brittle knife that would break as soon as it met cartilage. At the same time, I have seen many reels of knives that can cut paper on the fly. While I found out there is a certain technique to do so, Northside Cutlery was able to get my knives sharp enough to glide through paper. The rates are reasonable at $7/knife, and the turnaround time is fast. Everyone working the shop was kind and friendly as well. While professional sharpening is not something I do on a regular basis, I can absolutely see myself returning to Northside Cutlery for all my sharpening needs.

Fabulous service. Great staff. Recommend for all your cutlery maintenance and new purchases.read more

Kitchen & Bath Mart gave us the best renovation experience we have ever had! We had a horrible…read moreexperience with another company who only replaces showers. We were a bit skittish about redoing the rest of the bathrooms, but after meeting George at Kitchen & Bath Mart, we immediately trusted him. George did not disappoint. He (and Joe) thoughtfully designed two beautiful bathrooms, which perfectly matched two showers that they didn't even put in. George was unfailingly prompt, reliable, thorough and professional, every step of the way. George, Joe and Dennis kept us updated, started our project exactly when they said they would, and helped to create two bathrooms that felt like luxury at a very reasonable cost. The construction team, headed by Shaun, was as professional, prompt, courteous, and detail-oriented as George and his team. Shaun and his team were even able to help us with much-needed drywall and paint repairs in our home, which were not part of our original project. We are forever grateful to Kitchen & Bath Mart! We will definitely go back when and if we ever need to redo our kitchen. Highly, highly recommend. Kitchen & Bath Mart is one in a million.

Sales man was amazingly rude! It felt like I was transported back twenty years ago when a women of…read morecolor walks into a store and the white sales man assumes you don't know what you're talking about and talks down to you and then tells you that the store only sells mid to high range items that are above your range. And how did he know what my price range was? Cause he didn't ask. So go here if you want that to happen.

We had an amazing experience at this location. The moment we walked in the store manager, Dalton…read moreSommer, was attentive, friendly, and very professional. He helped us with everything we needed, going the extra mile to make us feel respected and taken care of. We will definitely go back for more products.

They were amazing and so fast with my knife sharpening this week. He sharpens all brands- mine are…read moreShun - Japanese chef knives- and reasonable price. Thank you fir great service!

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

I recommend Piotr and his team. We hired them to renovate our kitchen and master bath. They quoted…read moreus a fair price and delivered both projects on budget. They were respectful and responsive and easy to work with and we're very happy with the finished product. We would definitely hire them again for future work.