Not very Ohana. Reached out about getting out a carpet stain. Was not interested in helping and…read morewent unresponsive when asked the reason. I'm sure he does quality work but customer service skills are lacking. Interesting that there is a previous review (Jon) that also cited nonchalant attitude and unwillingness demeanor which seems consistent here.

Needed carpets cleaned with short turn around time for a move out inspection and Marcelo came thru…read moreand came the next day, even in the flash flooding rains, he lugged that machine up about 3 flights of stairs and was done in 1.5 hours. Awesome service. Highly recommend

Fantastic service! Angus's turnaround time from the initial inquiry to the scheduled appointment is…read moreimpressive. We left a voicemail for a quote and were called back within the hour to discuss scheduling the cleaning for our sectional. Angus arrived promptly on the day of the appointment organized and ready to go. He was considerate and very professional throughout the cleaning. His work is incredible! He got stains out with ease and my couch looks brand new. Online payment was super easy, too. I can see us booking Angus for many services in the future!

Angus responded quickly and was able to show up for a very last-minute request. Communicated well,…read moreexceeded expectations. I would definitely use him again.

I had this company clean my couch twice. Both times they arrived on time, fast, efficient, dried…read morequick, not a chemical smell. they wear booties in your house They work all over O'ahu. They do all over the island. I had them clean when I wasn't home once. they also cleaned my mattress. great prices!!! I highly recommend them!!

I had my carpets cleaned by Four Winds Carpet Cleaning this morning and couldn't be happier! My…read morecarpets were bad...and I mean BAD - like near college party house bad. I am amazed at the results!! I absolutely recommend them for your carpet cleaning needs. Some other positives in addition to the results: I was able to schedule an appointment right away. No hassle, no fuss. Price was very reasonable - no hidden fees or attempts to add on unnecessary extras. Stuck to the original price quoted despite agreeing to do an extra bedroom! Arrived on time and took 1.5 hours for 2 bedrooms, hallway and a fairly large living room area. Very friendly and communicative. Checked to see if you were satisfied with any "problem areas" before moving on. I understand there are other locations and I cannot vouche for them. But the East Honolulu guy is wonderful.

Bruno is unprofessional and irresponsible. He only cares about getting paid. He never checks his…read morecleaners' work, and the results are awful stains on sheets, mismatched linens, hair left behind, and dirty pots and pans. At first, the work was decent, but it quickly went downhill once he got comfortable. He ignores calls, refuses to fix mistakes, and takes no accountability. I often had to clean after him or bring in others to finish the job. Despite doing sloppy, inconsistent work, he still demanded full payment. Do not hire Bruno. He is unreliable, careless, and a complete waste of time and money. He is not presentable at all. He doesn't take pride in his self.

Service requested: Windows & Screens cleaned, carpets professionally cleaned. Quote received $200…read morefor windows, $240 for carpet cleaning. The good: Bruno arrived on time & is a really nice guy. Hence the 2 stars. Bruno communicated mostly through the Yelp app which was fine. No details were requested other than address of service & confirmation of date/time. The unfortunate: I never ever want to slam someone's hard work & hustle. My hope is that communication is improved with more detail in what services can be provided and at what level. Windows: did not bring equipment could not reach the bathroom windows, kitchen windows were not cleaned, screens put back incorrectly so they fell off, dirty rags left throughout unit after exit. I do not have a picture because this was not checked until later. *Bruno also requested he charge an additional $75 after the fact because the windows were "high" & he could not reach them. 2 bathroom windows are about 10feet high - above the shower. There are 4 jealousies and a small screen. He did not state any of this beforehand or in the quote. Carpets: he showed up with a rented Rug Doctor carpet machine no vacuum, and then stated he didn't think he could get the stains out of the carpet. We opted to go with someone else who is a professional carpet cleaner and just had Bruno clean the windows. I did not go with the lowest quote - these prices are on track with what everyone else is charging. If you need regular maintenance clean - or your home straightened up and wiped down - this is probably a good way to go. If you need or require a higher level of clean - go somewhere else. Let me be VERY clear - this was not a hoarding situation or even the worst type of clean. It was an empty unit everything else was done. Simple. Bruno you're a nice guy - I wish you well. Please clearly communicate a realistic level of clean and provide details ahead of service time. 3/9/2024 Saturday

Not only did you not clean my family's house that was just needing surface cleaning, not deep…read morecleaning (no one was living there and it was being shown by top notch realtors), you have the audacity and unscrupulous mind to write paragraphs of lies in response to my honest detailing of what I was put through by you. You were rushing to leave property and it was getting dark and we did NOT do any walk through together to see your work. I TRUSTED you and paid you immediately with Cash App more than we contracted over the internet and phone. I am honest, born and raised in Hawaii. You never replied to me once I saw in day light your "work" . I did not want your box of trash bags, that is all you brought. You doubled the price to $300, when I got there, I paid you $250 when we agreed to $200.

I saw Real Steam Clean HI advertised on IG and on a whim decided to ask them to steam clean my…read moresectional. My cats had destroyed my sectional over the past two years and it was gross. I messaged them over IG and had a response and a price within and hour. Scheduling was easy, I got a confirmation message prior to arrival, and they were even early! The cleaning took about two hours and it's like I have an entirely new couch!! No smells, no stains, it's so beautiful. The ladies showed me their tool they use to scrape pet hair off the couch and I ordered one immediately. I am so impressed by their work!! Thank you!!

Top Level did an amazing job on my move-out cleaning from a rental. They cleaned my carpets,…read morekitchen and appliances, bathrooms, and floors. They exceeded my expectations! Mahalo for everything!

I'm not happy to leave a poor review because this company started out on a positive note w/ great…read morecommunication. We requested that the bathroom, kitchen, (including the oven) be cleaned and the baseboards in our apartment be wiped down because our apartment had been flooded. The positives: Communication was great and they were very responsive. On the day of the job, they were punctual and confirmed the job details before starting. The baseboards and the bathroom were cleaned well. Negative: The kitchen however, was a half-assed job. The white chemical residue from the cleaning product was left behind inside the oven and I had to clean the rest of the oven myself as you can see by the black stained rag and black water in the photos. The outside of the microwave was wiped down but the inside was completely overlooked. There were crumbs and food stains as shown in the photo. I would be embarrassed to recommend this company to friends and family and in the future I will do better research.

Excellent service and funny guy! I needed a cleaning for moving out and Red was really…read moreaccommodating and made time to come out honestly super thankful! My apartment complex recommended some carpet cleaners but they were charging over $150 for a one bedroom. Red is affordable only quoted me for $80 for a one bedroom!

Red came on time as advertised and did a great job. I will definitely use him again whenever I…read moreneed carpets cleaned. Thank you for great service