While visiting from out of town, my elderly father fell and broke five ribs. After the ER and a few…read moredays of hospitalization, we went to Mobility Store & More for a walker, wheelchair and cane. We rented the wheelchair, returned the walker. From the get go, they were so helpful and friendly, making an extremely difficult situation so much easier to bear. They offered many other items as well, which was good to know in case of any future mishaps. Very happy with their service and quality of goods!

If you need a repair or an installation of mobility equipment I highly recommend this store…read more We got used stair lift and started to call around to get it installed. When we called the mobility store he said he was in the area and when he finish could he stop by and take a look at the stair lift. After stopping by I was impressed on he with his understanding of my stair lift. He he came across a more straight forward honest man to deal with, when he game me the price for instaltion gave a great and far price for the installation. All others ask twice to three times his amount. He came out and said he was little back up right know, but within a week he had it installed working. During the instaltion made sure it operated and made sure it was installed right. I wish there where more people like him who did business like he does.

I had a Walker I had ordered and I needed it put together so I called medical wholesale! Karen is…read morethe only one the year and she is just outstanding. She put together my chair and charge me only $10 where a bicycle place I had caught wanted over 100 just to put it together! They have all kinds of wonderful equipment. I hadn't even thought to buy one there. Another woman was trying out one of those little scooter things and Karen was showing her how to use it when I went in. Check them out if you need anything like wheelchair, walker, scooter, they even have those chairs that go up and dump you on the floor! I don't know what else they have but I certainly would call them first and see. Customer Service is Karen and she is just excellent at what she does, which is everything in that store. Highly recommend that place on McCullough in San Antonio.

Very helpful & Friendly will be a returning customer Great prices staff is great no complaints here…read more!

I moved to Austin recently and had to go through a surgery. During my recovery at home my current…read morebed isn't working out for me because of the surgery and I wanted a Hospital grade bed. A cousin of mine who lives in San Antonio mentioned about Primo Medical Supplies and had great things to say about these guys. I was a bit hesitant to call them as they are far away from my place. But I still gave it a shot. Owner tried to understand what my needs are and then came up with a quote that not only had good discount on the Bed rental, but also gave me a huge discount on delivery. Delivery was smooth and the delivery guy took all the covid related measures while setting up the bed at my place. Overall very smooth process. And I am super happy with my decision and thanks to my cousin as well who referred me here. It is important in this line of business to understand the patient needs first and then offer them based on their need and budget. And I think Primo Medical Supplies is exactly doing that. Keep doing the amazing work guys!

Before buying research on line. I was sold an item that cost $169 that I later found only cost…read more$25-$37. This is probably why they have a hard "no return" policy,

Karen was so very warm and helpful. She made excellent…read moresuggestions when we asked for advice and patiently had my daughter try out different reclining chairs as she prepared for her upcoming surgical recovery. Delivery of items was made on time with several phone calls on the day of delivery updating me as to anticipated time of arrival. I very highly recommend this business and personally thank you Karen for being so very kind to us.

Always helpful and friendly. Spends the amount of time you need to determine exactly what product…read morewill work best for your situation.

Don't waste your time here. Drove over with my prescription and walked in and the receptionist just…read moresaid when is your appointment. I said I didn't know I needed one. Was told to sit and wait. Very rude. Then they assumed I didn't have all the required documents which I did. They told me they would call me when to come back. Waited over a week and nothing. Called and they said they were waiting on info from my doctor. Waited another week and called again and they were unclear as to what the delay is. I'm already mad and I don't even have the equipment yet. I just called my doc to a referral to anther equipment provider.

Got a "lightweight wheelchair" delivered. Was told monthly payments with our insurance would be…read moreunder $4. Great! I made a payment before it was received. It was not lightweight and I called the next morning (Thursday) to return it. No one called me back. I called again Monday morning and I believe it was picked up that same day. Now a week later I get a message they are going to auto draft $8 in a couple days, so I call. They said I had it a certain amount of time and this would be last charge. I feel this is underhanded and not right! I realize it's only 8 dollars. Still feel scammed and would not recommend them at all. Their phone system is a nightmare and billing dept is the only extension you will speak to someone quickly. Avoid Edge Medical in New Braunfels.

WASTE OF TIME! They…read morecalled and I had a difficult time getting out there with my dad and we show up within a month and they said it was too long and the insurance is closed and they couldn't us. They said they threw out the paperwork. What a waste of time. What a arrogant service strategy I would recommend Oakdell or maybe Davila. Maybe Amazon has a service?!? I can only hope.

They were a pleasure to deal with. Their business office and their store have different hours and…read morelocations. And their store is divided up into a pharmacy counter and a medical supply counter. They were extremely helpful by phone, taking time to verify that they had exactly what we needed in stock. They did. And when we arrived, we found the store to be clean and organized, and they already had the item we needed waiting for us behind the counter. We also considered renting a wheelchaor or walker for Dad while we were there. They had monthly and daily rental options with reasonable prices and a large selection. It was nice knowing that this option was there if we needed it.

Absolutely first rate. They saw us right away and understood the issue with the Permonil…read morewheelchair. Professional and personable. Recommend highly.

Why would you have your hours list of as being open and not be opened. This was an hour-and-a-half…read moredrive for for us. And quite tasking for someone with mobility issues as it is. Pretty inconsiderate. Not happy!

Love my little pharmacy and personalized service between the counter, pharmacists, and wellness…read moresection, and more; glad they are here.

Excellent pharmacy. The staff are professional and caring. They also do compound prescriptions and…read moreprovide free delivery. They also have curbside pickup if you don't want to go inside to get your prescription. They even special ordered and delivered medical equipment to me after my surgery! The pharmacists pay attention to all of your prescriptions and any allergies or special needs you have when filling a prescription to ensure there are no negative drug interactions or possible allergens that might impact you. Their prices are in line with other pharmacies, and considering the free delivery and other services, I feel they are an excellent value. This is a local pharmacy that's here to stay, and I highly recommend them!

this business was a godsend. my wife needed a particular item that you would think every cvs…read morewalgreens walmart target i called everyone and they were closed or didn't have the item. out of the blue i called them. they had the item in stock and they were really close to my home. i was so impressed with this that i bought 2 didn't need both but i bought them anyway. the staff was great. *****