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    Cedars Goat Park

    5.0 (1 review)

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    12 years ago

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    Downtown Dog - Fluorescein Corneal Stain

    Downtown Dog

    (155 reviews)

    South Dallas

    I wanted to share an update after my earlier review regarding an incident my dog Ziggy experienced…read morehere during a grooming visit. When I recently had to travel last-minute, I boarded Ziggy at Downtown Dog. Upon pickup, the owner, Gwen, asked to speak with me directly. She was very open and sincere about what had happened previously -- apologizing, explaining the corrective actions taken with staff, and sharing broader improvements coming to DTD. She even covered Ziggy's recent stay, which I greatly appreciated. For me, it's less about the incident itself (I understand accidents can happen) and more about transparency and how quickly a facility acts in the best interest of the dog. Gwen understood that completely and has clearly taken it to heart. I'd encourage anyone who's had a tough experience here to reach out directly -- Gwen and her team do care, and they also give back by supporting local rescue agencies. Downtown Dog really does have a lot of great people behind it, and I'm glad I gave them another shot.

    My dog suffered emergency bloat and passed Christmas morning in 2024. DD staff was caring for him…read moreat the time of his emergency and they neglected to contact me until several hours after his first symptom. He was hospitalized a total of 3 times with 2 major surgeries due to the severity of his case. My family now has $30,000 in medical debt. When I tried to settle some responsibility with the owner, they admitted fault and that another dog died from the same condition a few years prior. In later conversations their CPS waved their waiver in my face and threatened she could tell me to F off. Then they stopped all communications except to their insurance adjuster, who tried to dismiss their refusal to cooperate as my fault because I was upset my dog died. They took NO responsibility after I trusted them with Yohji for most of his life (7 years). They are also suppressing negative reviews on Google. I have posted further details in the Dallas subreddit, please share my story and I would not trust the owners to care for your family members and take responsibility for any repercussions that may ensue. This is the worst loss I have ever experienced and I miss him everyday. God forbid an emergency happens at DD, because ownership will leave you in the dust.

    Dog House On the Trail - Dog House posts pictures all day of the dogs playing. My golden always seems to be happy as can be in every picture!

    Dog House On the Trail

    (22 reviews)

    Uptown

    Let me start off by saying that our dog is a Velcro pup and does not ever leave our sides so when…read morewe do leave, she becomes depressed. We have only boarded her at CityVet and after that horrible experience, I swore I would never board her again. When we were going out of town for a week and needed to find a new boarding facility, I did plenty of research. Dog House answered my millions of questions, gave me TWO tours (at different hours), was extra friendly to my four-legged child, gave every dog attention, and made me feel 100% secure leaving my pup there. Before you drop off your baby, they have to go through a two hour trial. This made me feel safe because they actually take the time to make sure it's a good fit. And yes, they do turn dogs away. Our dog isn't aggressive but isn't much of a doggie socialite. She likes humans. (we gave up on Dog parks by she just gravitates to all the humans.) So I was worried that she would be shy and scared when I dropped her off. But to our surprise, she was as happy as could be when I came to pick her up. (In case you were wondering, she passed.) When it came to dropping off Collins for boarding, they let me bring her bed and a toy. (Most places don't allow that.) Although you run the risk of the personal belongings coming back completely destroyed, ours came back in the same shape! I separated her food in individual baggies to save an extra $3 a night. When we went to leave her, she must have remembered how much fun she had during her trial because she ran through the gate and didn't even hesitate to say goodbye. (I felt like a mother dropping her child off at kindergarten...) I checked the Facebook page anxiously for pictures of Collins to make sure she was okay. I called Dog House and asked for updates and they always gave me detailed updates of what she was getting into and told me who her "friends" were. Never once did they get annoyed by my paranoia! Now when it came to picking her up, I knew I needed to write this review because not only was my child wagging her tail uncontrollably and excited to see me, but she was excited to hug and see all the staff at Dog House. The staff knew all the dogs names. (They actually knew her name because I forgot to put her tags on her so I know they weren't cheating.) The staff took care of her and were extremely helpful! Collins came back with no (additional) bad habits, still extremely happy and not a single pound lost! No cuts, bites, sicknesses, or fleas! We will definitely be taking her for day play and back for boarding. Besides, seems like she probably likes Dog House on the Trail more than she likes being home now...

    Very strange place from the get-go. I definitely understand cage and kennel-free, but to be…read morecompletely divider-free seems to me a bit reckless, especially when the dogs are unattended at night. The dogs being boarded are all put in a room, "Split up by size and temperament," and left there to sleep at night before play time in the backyard during the day. I went to pick up my dog after being boarded for a weekend and was told he was not welcome back because he was "Scarily unpredictable," - a sentiment I could understand for other rescues but have never heard before regarding my own dog who has been boarded many many times and has been around many other dogs. Also a sentiment I would've appreciated to have heard before the day of pick up as I was only a 4 hour drive away in Austin and would have come and picked him up if he was such a menace - a phone call would have worked just fine, I received zero communication all weekend. I would urge potential customers to stop by and check out the facilities before committing here and making sure it's a good fit for you and your dog - it wasn't for mine.

    Cedars Goat Park - petservices - Updated May 2026

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