You need to understand what you're signing up for when staying here. It's a fairly priced,…read moreoceanfront hotel that is literally falling apart. The place has so much potential but no one is keeping it up. The towels and linens were clean. I think our biggest complaint was the lack of customer service. There is no daily housekeeping/maid service here unless you pay $35 per cleaning. We were never told this...well, finally upon our third visit to the front desk we were. Beach tags are provided by the hotel...great! except they never told us this and we purchased on the beach. We asked for a credit after learning from other guests that beach tags are provided. The front desk girl deferred me to the manager who wouldn't be in until after our stay ended and shockingly, the manager refunded us without a fight! In the bathroom, shampoo, conditioner, and shower gel are supposed to be provided in dispensers on the wall...great! but 2 of the 3 were empty. There is no ice machine on the property but we learned from other patrons that you can ask at the front desk for a bag of ice. It would have been nice if all these little things were explained to us at check in or listed somewhere instead of having to learn by chatting with others halfway through our stay! Parking: 1 spot is provided per room, street parking is available for extra cars and it is easily found and free! Wi fi: provided at hotel whether you're in the room or on the property. I had a lot of problems using my cell phone for internet (with my data plan) while on the beach. On the weekends, I couldn't use my data at all due to all the thousands of other people in the area trying to use their phones as well. On the weekdays, I didn't have any issue. Bar/restaurant: I think it should be noted that there is a bar and grill attached to the hotel (no affiliation) and they have live music daily. All day on weekends and 6-10pm (check https://www.lagunagrillandrumbar.com/entertainment for specifics) on weekdays. After the band ends, a DJ may also play. I just think patrons should know this in case they like to go to bed early, etc. You can most definitely clearly hear the music in the rooms. Overall, I would stay here again...it had the basics and is a great location...but do not come here if you are looking to impress anyone or like to stay in nice places!

We chose this hotel expecting a relaxing stay with my daughters and my two young granddaughters,…read morebut unfortunately, it was one disappointment after another. Our check-in time was 4:00 p.m. After several calls to the hotel from the beach asking if our room was ready we finally were able to check in at 5: 35. When we arrived at our room, a maintenance worker was repairing the door and told us we had to return to the lobby and wait until he finished. We asked if we could at least go into the room to begin getting ready, especially since we were traveling with small children and had been at the beach all day. Once we were finally able to enter the room, we found it wasn't properly stocked. There were no bath towels, no washcloths, no hand towels, no soap, and no toiletries. We contacted the front desk. He asked me to come get the towels. Since the maintenance worker had to return anyway to program the door, I even asked if he could bring the missing items with him. Another major disappointment was learning that the indoor pool was out of service. We specifically chose this hotel because we were traveling with our granddaughters, and it was 104° that day. Had we known the pool was unavailable, we likely would have chosen another hotel. After everything we experienced, we spoke with hotel staff/reservations to see if any adjustment, credit, or partial refund could be offered. Unfortunately, management was unwilling to do anything to acknowledge the inconvenience. The one bright spot during our stay was John at the front desk. He was clearly doing the work of several people, remained professional and courteous, and genuinely tried to help despite circumstances that were beyond his control. He deserves recognition for his excellent customer service. It's unfortunate because this experience could have been handled much differently. A room should be ready at check-in, stocked with the most basic necessities, and guests should be informed in advance if a major amenity like the pool is unavailable. While we appreciated John's efforts, the overall experience was disappointing, and we would not choose to stay here again.

If you don't like hanging out at the boardwalk which can get very scary at night. This is the place…read moreto go! Feels like being in a little fishing village!

I love the Borgata! It's my favorite hotel. I would come back to AC and just stay here inside the…read morehotel the whole time. I love the pools, the stores, the food, the people, the ambiance. Everything here is incredible. I love the rooms and the views. The last time I was here I stayed on the 37th floor and had ocean views. I would highly recommend this. I can't wait to come back!

Let the games begin...La Sammana location delivers exactly what it promises. Proximity to all the…read moreAC casino action, but being nestled in a waterfront town. If you are a gamer, then this location is super close to some of the top casinos in AC - Borgota, Harrah's & Golden Nugget. Complimentary shuttle service is provided upon request. Just keep it within their given timeframes, otherwise it can be a moderately priced taxi ride back. I was here in the off season so wasn't able to go into local beach water or rooftop pool, but had opportunity to visit both. Much of the local shops and restaurants were closed or opened only limited hours during this off season, but could see the potential in season for more. The gym onsite was sufficient enough for my 3 visits during my 5 day/6 night stay. Equipment all functioning, clean and adorned with personal TV monitors. Earphones to be obtained gratis from front desk. Unit was pretty well kept, with only a few minor distressed spots here and there from previous occupant usage. All in all a convenient location for anyone fortunate enough to capture a unit like myself. Was able to get in some gaming, dining, Tanger Outlet and local shopping, historical site visit and some well deserved R&R before the holiday. Lovely experience with very cordial staff from front desk, doorman, shuttle driver and housekeeping staff. Look forward to seeing if I could get a unit during prime season.

Perfect spot for a stay when your doing Cape May and a bit of gambling. Nice... clean. Two baths…read moreand quiet (off season anyway). Friendly desk service and if your up for a walk on the beach it's in the backyard. Everything else is pretty much walking distance. Enjoyed Andre's right next door and breakfast across the street.

My boyfriend and I own an RCI timeshare and we had a bonus week that was expiring soon. We wanted…read moreto stay close to home for financial reasons and long story short, the week before our bonus would have expired, RCI called us and told us this resort had an opening for a small studio room. The day before we arrived, we called and asked if it would be possible to upgrade rooms. They told us nothing is a guarantee, but that they would certainly make note of it in our reservation. To our surprise, when we arrived, we were upgraded to a Penthouse Suite! Our room was relatively clean, nicely decorated, a wonderful view and included a mini kitchen. We are fully enjoying our stay, here and would definitely come back. Here are the pros and cons: Pros: - resort is directly on the beach - beautiful and quiet NJ shore town, nothing like Wildwood or Seaside - the staff is all incredibly kind and helpful, they really want to make sure you are happy - restaurant in parking lot, lots of shops and restaurants in walking distance - room is comfortable and reasonably clean - nice rooftop view in penthouse suite - indoor pool - washer/dryer available for a smal fee - small game room - activities for children - drink and snack vending machines on site - nicely kept hotel all around - beach tags included Cons: - bed is a bit bouncy/springy - floor could have been swept a bit better in room - restaurant on site uses hotel parking lot for patrons' cars...the valet people park cars awfully close and in awkward places making it difficult to navigate for those trying to leave the hotel parking lot. I found it absurd that a huge truck was parked directly behind my car. I could barely get out and was within inches of hitting this truck. Thankfully I'm a descent driver. The hotel should really look into a better, safer...more sane parking option. - water pressure isn't very good - you have to call the front desk if you'd like ice - no daily room service, I understand this is a resort, but they charge $27 for "tidying up" your room, if you request it

Esq and I have spent countless hours at the Golden Nugget and not because we are degenerate…read moregamblers, but because our boat was docked across the street at Farley State Marina for 7 years. Our marina community enjoyed the convenience of this hotel/casino. Pros: * Nice marina views from the Chart House. Solid happy hour. * Vic and Anthony's Steak House is always consistent. Order their burger! * Great people-watching at the outdoor H20 pool (6th floor) * Lillie's is one of the best Asian restaurants around! Open late on the weekends. * Renovations are underway. New carpets in the lobby and updated guest rooms/hallways. Nice! * The Deck Bar (outdoor bar) - the only non-private bar on the water in Atlantic City * Strong wi-fi in guest rooms Cons: * This is the SMOKIEST casino in Atlantic City. Your hair will reek. * In-room dining only available on Friday, Saturday, and Sunday. * Aged clientele (lots of seniors). * Barn-style guest room bathroom door that offers zero sound privacy. * The Deck Bar (yes, this is both a pro and con). The bands (and their music) are redundant year after year. You will not get lost in here. The casino floor is relatively small, but that's not necessarily a bad thing! The Golden Nugget will always hold a special place in our boater hearts.

Golden Nugget has free self parking!…read more Brought back great memories of my cousin's wedding celebration after party at the Rush Bar! Live music and drinks! Today just passed through to have dinner at the Chart House! Don't care for the smoke odor :( Enjoy the beautiful art installations and paintings!!

*****THIS IS A LONG READ*****…read more This was my first time staying at this hotel, and I must say, my check-in experience was horrible! This is my birthday weekend, so I came alone for a little R&R and self-care. I did not expect to be treated as horribly as I was! I arrived about 3:30 and went to the kiosk for express check-in, only to realize I had left my wallet in my car. I went over to the bell hop desk, where I was nicely greeted by Mario, to ask if I could leave my belongings there while I went to retrieve my wallet. Mario explained to me that he could hold my things, but had to grab a cart for them and give me a ticket as standard protocol. While I waited for him to return, the most RUDE, NASTY, ARROGANT, IMPOLITE, IGNORANT male comes to me yelling, "MA'AM YOU CAN'T LEAVE YOUR STUFF HERE!" I told him to calm down and stop talking to me like that! I then tried explaining the situation to him, and what Mario told me, but before I could finish, he cut me off and yells... "Well he's new! That's why he told you to leave your stuff here! I'M THE BELL CAPTAIN! HE SHOULD'VE CAME AND GOT ME! YOU CAN'T JUST LEAVE YOUR STUFF HERE, YOU NEED A TICKET!" I asked him why he was yelling! There was no need for that, especially if I'm not speaking to him that way! He replies while flailing his arms around, "OH HERE WE GO! HERRRRRE WE GO!" I tried again to explain that Mario had already told me that, but Mr. "Bell Captain" who I later found out name is Saleem, was so bent on letting me know his position that he couldn't even hear what I was saying. Mario then comes back with the cart, and he proceeds to yell at Mario! "DON'T EVER DO THAT AGAIN! WHO AM I??? WHO AM I ??" Mario and another Bellman quietly says, "Bell Captain." He then says, "YEAH SO THAT'S WHY Y'ALL CHECK WITH ME FIRST!" I stepped in and told him that if he's a real leader, he doesn't have to blast who he is, (not to mention it was on his name tag) and he should not be embarrassing his employees publicly. He could have talked to him in the back and let him know what he did wrong. I didn't need to see that! I also told him, I'm not sure if he's having a bad day, but there was no reason for him to behave this way! He starts yelling...again...."I'M GREAT! ALL MY BILLS ARE PAID! I GOT MONEY IN THE BANK! I'M GOOD!" I don't understand what that had to do with anything but whatever. He then went back to yelling about him being the Bell Captain and what the protocol was for me leaving my stuff there. CLEARLY he missed that Mario did the right thing from the beginning! Mr. Bell Captain just felt the need to power trip in that moment for whatever reason. I told him he needed to listen and not interrupt when someone is speaking because he would have known that it was handled correctly! He put his hand up and says, I'M NOT TALKING TO YOU!" I looked at Mario, thanked him for helping me and told him he did nothing wrong. This situation made me so angry that I burst into tears! To add insult to injury, after all the drama, I was waiting for over an hour to get my belongings because SOMEONE put the incorrect room number in the system. I found that out because I had to go back down to the lobby to see what was going on with my things. I was late for my dinner reservation, and my night was pretty much ruined. I couldn't fully enjoy my dinner the way I'd hoped to. I actually cried while at the restaurant because I was still so frustrated with how everything had gone. Not only did I come here to rest and relax, I came her to try and release some of my grief from the loss of my Baby Brother. Hopefully my spa experience will be much better. Shout out to "T" whom I believe was the Operations Manager. He helped me calm down and agreed to address Saleem and the issue. However, I wanted this situation to be documented. NOBODY should ever be able to get away with mistreating ANYONE no matter their position. I WILL be pursuing this further until I'm satisfied with the outcome.

This place is such a scam. My family and I were kind of forced to stay here due to a dance…read morecompetition in Harrahs ballrooms. 7 days is a long time to stay in a hotel/casino made for adults. Nickel and dimed the entire stay. Card was charged for over $500 for "resort fees" which we didn't even use because we were there for dancing not gambling and partying. Room was only cleaned once during our entire stay. Toilet was clogged. Room was OK. Common areas like the elevators were disgusting. Hand prints, garbage, etc in elevators. Starbucks is twice the amount of money than normal. Most places to eat are not healthy and you pay a premium price for French fries and a burger. Check in guy was nice. But there is a lot of miscommunication within team members at this place. Some say one thing, and others say the opposite.

Do not do business with this resort or with Royal holiday timeshares !!! I had a heart attack and…read morecancelled and they later claimed I was a no show and therefore, I lost my week and my maintenance fees. I spent 3 days in 4 days in ICU and another in hospital reg room. I even sent medical documentation !

I was surprised that we were not right on the beach. But it was very close to the beach was…read morebeautiful access to the beach club was easy. Of course Covid was on everyone's mind we were safe they were safe we try to upgrade to a larger unit because the single unit did not have a balcony. We are going back in April 2021 we do enjoy your location and the activities nearby in 2021 we are getting a two bedroom that does have a balcony

Excellent ten stars everyone who works here is excellent at their job…read more I lost my phone and the front desk helped me get it and I can't thank the woman working enough each person working here is really good at their profession excellent wagu corn lychee martini best food

Absolutely stunning views from the room! Upgrade to the panoramic view if possible. We were able to…read morecheck in fast and early and enjoy the room to its fullest. The bed has one of the most comfortable mattresses to have a relaxing night's sleep on. We cannot wait to come back and have since planned a trip to their location in New Orleans.

The iconic Hard Rock Cafe does it again! They are in the works of bringing back to life Atlantic…read moreCity, and they are not playing around. With an exceptionally curated list of restaurants (some have won awards for best restaurants in hotels) some of the most delicious cocktails I've seen at restaurants and options to accommodate every dietary need (yes vegan and vegetarian as well), this property will be become a must visit destination when going to Atlantic City. There's no need to leave the hotel. You want a great concert of comedy set, they got it (we watched Stephen Marley and Buju Banton)! You want to be pampered or get your hair done, they got it (the massage at the spa was delicious). You want to dance at a lobby bar, they got it (we skipped that hahaha). Hard Rock Beach is conveniently off the boardwalk and has a bar with bites to eat. Grab a day bed and enjoy the shore. The service was top notch across the entire property. Happy Munchies, @JaeGreens

Great place on the Atlantic City boardwalk for entertainment and lodging. The semi-modern rooms…read morewere spacious and clean (no mildew in the shower). Under $150 per night during a non-seasonal month. Our room had a beautiful view of the boardwalk and ocean. Most of the elevators were broken and was a nightmare going up and down. After the second day, the hotel supervisor Alejandro, switched our room to another tower with a suite with a better view. Lots of the eateries on the 2nd floor were open until 4am or 24/7 which was a great perk. Sadly no live poker room in this casino which really pissed me off. The Steel Pier amusement park and eateries were a nice extention to the hotel.

We've been coming here for o we 10 years but it is slowly getting run down. Cash exchange machines…read moreand rest rooms are frequently of service long term. They gave us a "complimentary upgrade" to the Ocean Tower even though we had booked 2 months ago for the Rendezvous Tower. We were not impressed with the "upgrade". It was like they divided 2 rooms to make one. The TV is too far from the bed to really watch it, the sofa was dirty and stained. The bathrooms were much smaller with 24" vanity in bathrooms with no place to place your toiletries. The shower was nice ...and extremely slippery. Yes they did supply a rubber mat that was probably 18" long at best. So proper placement before water hits the slippery floor was imperative. The sink faucets cold water was always warm and the shower water was at best lukewarm. We did go and complain about this and they offered us a "comped" meal at the VIP. More about that later in this post. We have ALWAYS had some sort of water view (even if so slight) and with the upgrade we got a dirty rooftop with spotlights ‍ Casino floor had very few "cocktail" Waitresses for water or coffee (we don't drink) We were also "comped" VIP dining for one night. It was horrible. Dried jerk chicken, pork was under cooked, the soup was like a salt lick and just a couple of bite size dessert options. I guess they expect people to just go and drink. Good thing I was able to fill up on a salad and lemon water. Not sure if we'll be coming back to this casino in the future.

I stayed at Resorts Casino Hotel for my birthday last week and had an overall great experience. The…read morevalet staff were very welcoming and helpful, and parking was convenient and free. The rooms were spacious and had beautiful views, even with the snow and cold weather. The casino area offered plenty to do, with several dining options. I was a little disappointed with the check-in staff, though. The young Asian woman at the front desk was extremely rude, which made me want to leave the hotel. Additionally, there was a random table in the hallway with a tablecloth and food that had been sitting there for more than 12 hours (if not longer). -- disgusting! Despite these issues, I still had a great birthday experience, but I do wish the check-in staff had been more welcoming.