The Borgata is definitely my favorite hotel and casino in AC…read more The casino floor is loaded, well-maintained, and CLEAN!!! There's tons of games and lots of spots for food on the main floor from grab and go to sit down. The staff is friendly and check-in is easy. The rooms were clean, well kept, and cleaning services came in each day and kept the rooms in good shape. The Borgata is def one of the nicer options when going to AC

I very rarely leave negative hotel reviews, and I am generally someone who is pretty easygoing when…read moreit comes to hotels. I've stayed at Marriott properties for approximately 12 years and have accumulated 800+ nights with Marriott, so I have a pretty good understanding of the standards I expect from the brand. Unfortunately, my recent stay at the Borgata was one of the most disappointing hotel experiences I've had. We checked in Saturday. That evening, we went to put food in our refrigerator and discovered food belonging to a previous guest still inside the fridge. Gross, but I initially brushed it off as an isolated housekeeping oversight. The next morning, things got significantly worse. The TV in our room wasn't working, and when my friend went to take a shower, she discovered a significant amount of someone else's hair sitting in the shower drain. There was also no soap in the bathroom hand-soap dispenser, so we had to call to have that addressed. At that point, we went to the front desk and spoke with Connor, a manager. We explained everything, and he was apologetic and told us he would put a $100 food & beverage credit on our room and send housekeeping up to properly clean the room. We appreciated the response and went back upstairs. Except housekeeping never came. After waiting, I called the concierge to check on the request, only to be told that there was no housekeeping request in the system. The concierge then put one in and I asked how long it would take because we needed to get ready for dinner. I was actually told that I could take a tissue and remove the hair from the shower drain myself. I'm sorry, but absolutely not. I paid to stay in a hotel room. I should not be cleaning another guest's hair out of the shower drain myself. Eventually, housekeeping did come. However, after the housekeeper left, the hair was STILL in the shower drain. I literally had to follow the housekeeper into the hallway and point out that the hair had not been removed. This is not about expecting perfection. Hotels make mistakes. It is about basic cleanliness and the fact that we repeatedly gave the property opportunities to fix the problem, and somehow the most obvious issue was still not addressed. Then, to make matters worse, I received our folio after checking out and discovered that the $100 food & beverage credit Connor specifically promised us was never applied. So now I'm left wondering what, exactly, was being done to resolve the situation. I have stayed at an enormous number of Marriott properties over the years and have never experienced this combination of poor housekeeping, lack of communication, and failure to follow through on a commitment made by management. Food left in the refrigerator. Hair from a previous guest in the shower drain. Missing soap. Broken TV. Housekeeping request not entered. Being told to clean the hair myself. Hair still left in the drain after housekeeping. And finally, the promised $100 credit not applied. That is an extraordinary number of basic failures for one stay. The Borgata is a major property, and as a Marriott-affiliated hotel, I expected significantly better.

You need to understand what you're signing up for when staying here. It's a fairly priced,…read moreoceanfront hotel that is literally falling apart. The place has so much potential but no one is keeping it up. The towels and linens were clean. I think our biggest complaint was the lack of customer service. There is no daily housekeeping/maid service here unless you pay $35 per cleaning. We were never told this...well, finally upon our third visit to the front desk we were. Beach tags are provided by the hotel...great! except they never told us this and we purchased on the beach. We asked for a credit after learning from other guests that beach tags are provided. The front desk girl deferred me to the manager who wouldn't be in until after our stay ended and shockingly, the manager refunded us without a fight! In the bathroom, shampoo, conditioner, and shower gel are supposed to be provided in dispensers on the wall...great! but 2 of the 3 were empty. There is no ice machine on the property but we learned from other patrons that you can ask at the front desk for a bag of ice. It would have been nice if all these little things were explained to us at check in or listed somewhere instead of having to learn by chatting with others halfway through our stay! Parking: 1 spot is provided per room, street parking is available for extra cars and it is easily found and free! Wi fi: provided at hotel whether you're in the room or on the property. I had a lot of problems using my cell phone for internet (with my data plan) while on the beach. On the weekends, I couldn't use my data at all due to all the thousands of other people in the area trying to use their phones as well. On the weekdays, I didn't have any issue. Bar/restaurant: I think it should be noted that there is a bar and grill attached to the hotel (no affiliation) and they have live music daily. All day on weekends and 6-10pm (check https://www.lagunagrillandrumbar.com/entertainment for specifics) on weekdays. After the band ends, a DJ may also play. I just think patrons should know this in case they like to go to bed early, etc. You can most definitely clearly hear the music in the rooms. Overall, I would stay here again...it had the basics and is a great location...but do not come here if you are looking to impress anyone or like to stay in nice places!

AVOID at all costs! This place is disgusting. There was food, hair, and god knows what else all…read moreover the mattresses. Food was behind the dresser and bed. The roof was collapsing in spots. Just awful.

Stopped in for a tour. Very good tour. Jessica was so good! So much information…read more Wines were really good. Next time we will taste more and stay for a meal. This would be on our regular stop list if we were locals. Such a great experience and vibe here.

Great hotel for staying in town for weddings! Definitely recommend this place compared staying in…read moreAtlantic City. Cute rooms too!

I visited Ocean Casino on Monday, June 27th expecting to spend the day at the casino, only to be…read moretold upon arrival that the casino floor was closed because of a burst pipe that caused flooding. What was most disappointing was that I was never notified beforehand. I received no phone call, text message, or email, even though the casino had my reservation and contact information. Had I been informed, I would have simply rescheduled my visit instead of making the trip. To make matters worse, there was no apology and no effort to make things right. The only thing I was offered was a small bottle of water. While I understand that emergencies happen, communication and customer service matter. A simple notification, sincere apology, or even a small complimentary offer would have gone a long way. Unfortunately, this experience left me feeling that my time and business were not valued. I hope Ocean Casino improves its communication with guests when unexpected situations like this occur.

This was my first time staying at the Oceans in Atlantic City and it did not disappoint. We spent…read moretwo nights here. There was plenty of stuff to do some of the highlights was the pool, the beach, the boardwalk and the casino. There is an insane amount of things to do and I think honestly every day you can experience something different. The carnival is cool and all the shops along the boardwalk. They have little trolleys to take you from each side of the boardwalks because you can definitely walk a lot throughout the day. It was a fun and exciting trip that I will almost remember. I recommend you being some water bottles in your luggage so you have them as the room is not stocked. All the gifts shops are a bit expensive. Also make sure you bring beach stuff if you do plan on going to the beach! Enjoy your trip.

MY NEW FAVORITE RESTAURANT I've been coming to LBI my whole life and this is the first time we have…read morebeen to The Sea Shell although I can't eat seafood I got the grilled cheese from the kids menu and it was the best tasting grilled cheese ever and all the employees there were amazing. The vibe was super beachy and fun and you could walk to the beach from there I absolutely loved it.

Menu has good food choices. Service is reasonable for a…read morebusy place and servers seem to handle the crowds well. The bartender who hardly smiles makes a good drink, if you can get his attention. This the perfect summer ambience -- right off the beach and your choice of a tiki bar, or table.

We have been coming down here for a few years. There are plenty of things to go during the day and…read moreevening. There are plenty of shops and places to eat along the boardwalk. There are also special events. Check out the drone show! Plenty of hotels to stay in and plenty of beach space. I have to admit it's a nice place to go and visit. Check out The Flanders, Prep Pizza, Johnston's Popcorn, Ocean City Coffee, Jillys Arcade, Pirates Cove, and Kohles Ice Cream. The public bathrooms along the boardwalk are clean. Check this gem out.

Perfect weather for the beach. Finally no rain, sunny, and not too hot. Had a relaxing time on the…read moresand even though we were crammed together. They were dredging half the beach so that half was closed, which meant everyone had to fit on the other half. The boardwalk wasn't too crowded and we were able to enjoy some treats, people watching, and soak up some vitamin D.

The balcony is wonderful!…read more The bathroom was spacious but there are no hooks by the shower for towels. The hook for the hand towel is so low, the towel goes right into the sink. We couldn't understand why the tub, sink, and toilet were on top of each other when there was so much room to spread out -- including an almost empty bathroom closet. There is no "Constant Fan" option on the thermostat. The cost of parking, $186, is excessive. That alone would prohibit us from returning to Club Wyndham. Check-in is bizarre: One has to pull their car up to the garage entrance, leave it double-parked in the street, and then walk through entering/exiting garage traffic to check in before being able to park the car. It is both stressful and dangerous and poorly planned. If not for Niaz's help, we would not have known what to do. Otherwise, the room was wonderful (except for the on/off Wifi and bathroom) and the security is exceptional. We also loved the efficiency of the elevators (wish check-in and parking worked as smoothly). But the entire staff is fantastic and the hotel is spotless -- everywhere. We did have a great stay but parking and weak Wifi prevents us from giving the property five stars.

We booked a last minute stay at this hotel, we arrived at night & had no issues checking in we got…read moreRoom# 2007. This was a great room, spacious had more of a small apartment feel to it, nice comfy bed & good toiletries to use. The kitchen comes in handy when u have left overs, nice living room space comfy couch & big TV to watch. U have a decent size balcony, chairs set up nice to sit & just enjoy the views. Decent indoor pool good size serves its purpose. Beach is right down the street & so is the boardwalk. Amenities are limited on the property, there's a game room, movie theater no restaurants on property. Best thing about this Hotel is its location & my reason for giving it the 4 stars, near the end of the boardwalk which is great since it's away from the crazy crowds. We had an enjoyable stay because of it's convenient location.

room was not ready upon arrival. Front desk staff unapologetic and appeared unbothered, as if this…read moreis common. Sat in lobby, waiting. Breakfast yogurt bowl is 4oz of yogurt with half a strawberry and 8 blueberries. It costs $14. Service extremely slow and inattentive. Recommend choosing another hotel. Arrived on 3/7/26 Will from NYC

My wife and I were just married and decided to honeymoon in Turks and Caicos. A friend recommended…read moreWindsong so we booked a weeklong stay. We were incredibly excited to spend our once in a life time honeymoon in such a beautiful place, but felt underwhelmed and honestly disappointed with the whole experience. Renovations: We knew this time of year would be slower (October 2025) and that's okay. What we didn't know was that 2/3 of the resort would be closed for renovations. I understand facilities will eventually need work and slow season would be the time to do it, but there was no communication about it until we were already there. Had we known we probably would've chosen a different resort. Thursday and Fridays morning we were woken up due to construction noises. NOT the kind of thing you'd expect at a place like this. Staff: Some of the staff was friendly; I would say most. Johnny the bartender was awesome. There were a few encounters however where staff didn't seem to care and they never once apologized for 2/3 of the resort being closed or offered anything to make up for it--a complimentary bottle of wine, a coupon to use at the spa, etc. I'm not looking for handouts, but after working in hospitality for over a decade I know you want your guests to feel welcome; especially on special occasions, such as this. Over the course of a week, only once were we greeted at the beach by a waitress to ask us if we wanted anything to drink or eat. I found this odd because you would think during a slow season it would be the opposite. I always tip at least 20% so it wouldn't have been the staff avoiding us due to not tipping. There is no Uber or Lyft so you have to call taxis to go everywhere if you don't rent a car. The concierge was helpful here and every time they got a taxi booked quickly, which was appreciated. Upon checking out I noticed there was a charge for a bottle of wine we did not consume. When I mentioned it I was told by the manager she would not be removing the charge and just walked away. I was honestly shocked. I was surprised by this treatment after every other place we had been to in Turks had the most friendly and kind people. I would suggest a different resort based on this alone. Facilities: Everyone was crammed into one corner of the resort because everything as closed. They played the same song on repeat all week. I'm not even exaggerating here. The same song on repeat all week. The beach was beautiful and our room was gorgeous. The AC worked very well and we slept like a rock when not being woken up by construction. The main pool was drained for work so they told us to use the 2 swim out pools attached to the first floor rooms patios. It felt uncomfortable swimming here and like we were intruding on the privacy of the people who booked those rooms. I feel bad for those who did book those rooms expecting a somewhat private swim out pool. Food: All the food was great. The food in Turks & Caicos was remarkable and better than we expected. Overall it looks like Windsong has the potential to be a great place to vacation, but for us it did not live up to expectations. There are so many options for tropical destinations and resorts that you should not settle for anything less than amazing, and unfortunately Windsong was not that. Save yourself a potential let down and stay somewhere else.

horrible service, and a messy room. the room had a unmade bed, dishes in the sink, and beer…read morebottles. by far this is the worst hotel experience I ever had. When we asked for a new room they hung up. worst experience ever.

This place looks like it was chic in 1990…read more The condo smelled very strongly of dog. It was a 2 bedroom unit, however, the toilet in one of the bathrooms over flowed and went into one of the bedrooms so we couldn't use it. For a week. They do not respond to requests for maintenance and do not refund. You get your crappy rental, but then you have to pay extra to use anything like the pool. Do not rent here. Just dont. These aren't good people and the property is shitty