I can't express how HAPPY I am that I found this place…read more I have visited so many mail shops in West Covina, Covina and Glendale area and this is by far the best. It's not crowded. Super clean. The prices are the best in town. I loved the pedicure and nail set they I can't wait to go back

My first time coming and I really REALLY wanted to like this place bc the ladies that helped me…read morewere really nice. HOWEVER, it was a disappointment for what I had paid. I got a mani-pedi and I decided to do gel on my pedi because it always lasts longer but my mani I did normal since the gel always got weird for me after. I had Cherry do my regular mani and Kim do my gel pedi. Kim's work was spectacular! honestly I would give HER a 5/5. She really focused on my nails despite us chatting away. She got rid of all my dead skin and my feet look super cute. I would come back just FOR HER only. She only started chatting AFTER she finished my pedi to make sure she focused on the service which now I truly appreciate. My manicure on the other hand was a complete disaster by Cherry. We related a lot because we spoke the same language and honestly she reminded me of an aunt. I didn't even realize HOW bad it was until I got into my car and I already had to leave. I did notice that she didn't spend a lot of time on my hands and she didn't do an extra layer of polish like most other techs to make my nails even looking. It also hurt when she was working on me as well. You can still see streaks of regular nail on them and the paint job was just bad. I understand its regular mani but I've never had it look like this before. I got my mani on Friday 8/8 and today is tuesday 8/12 the paint already chipped and my fingers look damaged. I paid roughly $80 since I had to tip both of them, and it was definitely not worth that price. I wanted to be a long time customer but after looking at my hands, I don't want to come back. For her its definitely a 1/5. Yeah, we talked but I think she slacked off bc she assumed I wouldn't say anything or complain. Unfortunately I am on the hunt again for a nail salon I can go to regularly. Photos to follow.

I can't believe how happy I am to have finally found the best nail tech. If I could give 10 stars I…read morewould! Not only was Michelle sweet and professional, my nails look absolutely perfect. Everything was exactly as she said it would be. My nails are shaped just as I like. There is no nail polish where it should not be. All the implements she used were clean. She gave me the best massage. The massage chair worked well. The salon was nice and quiet. She offered me water, coffee, wine, or iced tea. I chose the iced tea and it was so delicious! I will definitely be back. I am so lucky to have found her. I hope you choose her as well.

I came to this nail spa because my nail lady is 40 minutes away and I had broke a nail…read more When I arrived, I asked the owner, which is the gentleman in the front how much it would cost, and he ignored my question and took me to the back and sat me down. They spoke their language for a while and then they had a man come and when I told him it was a Gel X nail ... they spoke their language again and then told me to wait that someone else would come . The lady replaced my nail she was nice. But when I went to pay, I expected maybe a 5 to 7 dollar fee and they charged me $10 for 1 gel x nail nude. I was shocked.is this normal? I think that's why the man didn't answer my question. And my dumb self was in a hurry so I didn't repeat the question.. At the end when she gave me the price I told her that had I known they were going to charge me $10. I would've not got it replaced there. I feel like I got scammed because the man purposely did not answer my question. Make sure to get all your questions answered and what the cost of the service will be before you sit down in the chair.

Another shoutout for the wonderful nail tech! I have now been coming regularly to this spot because…read moreof the stray service, the consistency of the nail art, and the cleanliness of the spa They always have music on and offer something to drink! This is why I keep coming back! I asked for gelx xshort squoval shape

I made an appointment over the phone for Gel-X removal and a new Gel-X set. At no point was I asked…read morewhether I wanted nail art/designs, which I didn't think would be an issue at a nail salon. When I arrived, I had to explain the design I wanted to three different people. Two of them weren't even my nail tech-- they were explaining the design to her for me, which honestly should've been a red flag from the beginning. I showed an inspiration photo for a design they initially said they could do, but pretty early on it became obvious that the nail tech assigned to me wasn't capable of recreating it. I ended up switching to a different, simpler design and showed her another inspo photo instead. While she was doing the chrome, I noticed immediately that it looked completely different from the inspiration picture. The chrome was extremely shiny and glittery compared to the softer finish in the reference photo. I asked her multiple times about it, and each time she brushed it off and said she would put something on top later to tone it down. I kept trying to trust the process, but it became harder and harder. The entire time, the other worker-- who later ended up taking over my nails-- was sitting right next to us and had clearly overheard me repeatedly questioning the design, especially the chrome, and pointing out that it looked much more shimmery than the inspo photo. Despite that, he never stepped in or checked on the situation until I directly asked him myself. Things got worse when she started the 3D flowers on my last two nails. The first flower already looked noticeably different from the inspo, so I had to keep correcting it. Then she showed me the "finished" flower on the other hand, and not only did it look nothing like the inspiration picture, it didn't even match the flower on the first hand. At this point, I had already been sitting there for around 2.5 hours with nails I was extremely unhappy with. I eventually asked the more experienced worker -- who had been helping explain the design earlier -- to take a look. He immediately agreed that the chrome looked wrong. He ended up taking over my appointment entirely and had to redo EVERY SINGLE NAIL by drilling off some of the previous work. He redid all of the chrome, 3D art, and even parts of the French tips because the original work was that poorly done. The appointment ended up taking 3.5 hours total, which is much longer than any Gel-X appointment I've ever had, especially considering most of the time was spent fixing mistakes. What disappointed me most was that after all of this, there was no apology, acknowledgment, or attempt to make the situation right. The only thing I was told was that I should mention ahead of time if I want designs because "not everyone at the salon can do designs." That response confused me because: 1. I did explain I wanted a design as soon as I arrived. 2. If certain techs can't do nail art, appointments should be assigned appropriately from the start. I honestly wasn't planning on leaving a bad review- I still tipped despite everything lol-- but it's now been only 5 days since my appointment and one of the charms has already fallen off. On top of that, the gold charms have already tarnished, which has never happened to me before at any other salon. You can also see in the photos that my cuticles were over-filed/over-cleaned to the point that they look irritated, and there's visible excess gel on the sides of several nails. Overall, this was a very frustrating experience, especially for the amount of time and money spent.

I was overdue for a mani & pedi. I was letting them grow out and start fresh with a new set…read more This shop had 3 technicians on staff, I didn't have to wait long. They have a lot of colors, styles and designs to choose from. I got a rather simple, but elegant 3D flower added to my ring finger with a neutral tone that will match most any color in my wardrobe. They have a rewards loyalty card for repeat customers. The prices were competitive and reasonable. I will definitely return since I saw several designs I liked. They are open 6 days a week (closed Sunday). Treat yourself and don't forget to tell'em that Rosemary sent ya!

Very professional and friendly. Take their time doing my…read moremani/pedi. Great service over all . A very relaxing vibe.

I would put even a zero on this place. I was next-door eating with at Mr.Pollo I kindly asked if I…read morecan use her restroom because I have a child with a disability and she said no so I said I will pay you money and she said no I'm thinking to myself. What kind of person is she please moms do not support this place. If you have a child with a disability, you know how that feels do not come and get your nail nails done here.

Lynn, Ann, and Lisa were amazing! They were the nicest people I've ever had while getting my nails…read moredone. Gel X and acrylic are the same price. They had great attention to detail. They had great music playing (early 2000s-now) that made the whole time so enjoyable! I will absolutely be back.

My first experience was amazing! I had Hanna. I literally walked in and they accommodated me. I…read morewaited about 30-40ish minutes which I didn't mind. She took her time with my gel mani/pedi and I loved my first experience. She also made small talk. My second experience was two weeks after to get a gel mani and I had the male owner; i didn't really enjoy that experience at all. I actually called to make an appt the day prior. I still had to wait about 15-20 minutes which wasn't the problem. The problem was when I saw down several walk ins came and he RUSHED my gel mani to the point that my gel came off the next day and only a portion of my nails actually had color on them. I should have took a photo but I didn't. I don't like to talk bad about a small business but that type of service is unacceptable to me. I wanted to call to complain or go back but I honestly didn't have time bc I have two young ones at home and going to get these services are a luxury. I haven't gone back since. If I do go back, I'll ask for Hanna. I probably wont though.

I've been here before for a gel manicure and it was done very well, but I just came this morning to…read moreget acrylics because I'm having a baby soon and wanted my nails to last until then... everything was fine until the messy paint job. I was the first and only person in the salon this morning so I'm not sure why it was done so poorly. Now I need to last a few weeks with these nails until I get them redone somewhere else.

Great customer service Staff is friendly…read more Nails shop is very clean Ann been doing my nails for 20 years from La to West Covina I ain't going no where else

I came in last night for a gel manicure and pedicure, and overall it felt a bit rushed since it was…read morepretty busy. Unfortunately, I realized afterward that one of my toenails was completely missed. I reached out via text last night but didn't receive a response, so I wanted to leave a review in hopes of getting this resolved. I paid for the full service and would really appreciate the chance to come back in and have the missing toe fixed. Thank you so much. I'm happy to come in at your convenience.

First thing.. if you can avoid this place, do it. There are plenty of places in West Covina/Covina…read moreyou can go to. I recently moved to Covina and this is the first Nail place I have gone to.. I was hoping for a pleasant experience in the hopes to make this one my go to place. I called on Saturday morning to see if they had availability and a gentleman answered the phone and said "yes if I can get there asap, they can do manicure and pedicure". I get there in like 15 mins, not 5 because I still had to get ready, that's on me. When I get there he tells me he now has availability for a manicure only, which I'm totally okay with. I took longer than I had said. I was just glad they took me in. Probably 20 mins in with my manicure he came and said they now have availability for a pedicure, which I was happy for, saving me the trip to go somewhere else after... Kathy did a great job with my manicure. As soon as another lady started with my pedicure I told her I had an ingrown nail in my right toe and I would appreciate it if she could get it out. I could see her trying to get it out and I see she pulls a piece of skin and I am thinking she will stop and cut it as soon as she takes it out, instead she keeps pulling my skin to the point where she peels off the front of my skin. A think layer by the way (as you can see in the picture). The gentleman that answers the phone walks around and he did noticed the lady had hurt my toe and didn't said anything. Looks like he is the supervisor or something, I thought he would say something when I was paying, but he didn't. I didn't want to argue because I already knew I wasn't going to come back. I should have taken the advice from one of the bad reviews they have here. Too late to regret it now. It's unfortunate that I paid $98 and walked out with my skin peeled off. I wanted to share my experience in the hopes that this won't happen to someone else. Save yourself time, money, and a bad experience. Go somewhere else. Not worth it. They don't even deserve the one star I have to give to post this.

I don't like leaving negative reviews, but unfortunately I was very disappointed with my…read moreexperience. I came in for a fill and a simple French tip. My nails were previously done elsewhere, but they were already almond-shaped and I wanted to maintain that shape. During the filing process, the technician filed very aggressively and actually cut two of my fingers. Despite explaining the shape I wanted, I never got the result I was asking for. The French tips were the biggest disappointment. They looked uneven and already appeared days old despite being freshly done. Throughout the appointment, I respectfully pointed out areas I wanted adjusted, but each correction seemed to make the lines thicker or more uneven. I felt like my feedback wasn't being heard. The appointment took nearly 1 hour and 45 minutes for a very simple design. As the technician became visibly frustrated, I eventually said the nails were fine because I felt that was the best result I was going to get and I just wanted to leave. When I explained that I needed to go, she still turned the drill back on and started reworking a nail instead of respecting my time. I had to leave to pick up my son from basketball practice, and I shouldn't have had to justify that. The entire experience felt uncomfortable and unprofessional. I understand that French tips can be challenging to perfect, but I expected better communication, more attention to detail, and respect for my feedback. Unfortunately, I left unhappy with my nails and wishing I had spent my money elsewhere. I would have preferred a refund so I could have them corrected by another technician.