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    Ume Nails Bar

    4.2 (41 reviews)
    Closed 9:30 am - 7:00 pm

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    Services - Ume Nails Bar

    Manicure

    Manicure and pedicure

    Nail fill-in

    Ume Nails Bar Photos

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    Recommended Reviews - Ume Nails Bar

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    Theres multiple cuts on my cuticles only one drew blood but the rest are peeled..

    Literally had me sit there for 4 hours. Originally walked in for acrylic full set pedicure, as they're doing my toes the lady informed me it would be 35 plus the package of choice, I choose the $27 pedicure package. She never asked if I wanted gel or regular polish. She then insisted I get builders gel I kept mentioning that I wanted acrylic but she was persistent I get builders gel so she proceeded to do builders gel. I said I liked the shape once she was done before the design process I just didn't like the glossy look to it and then she starts doing my French tip design and I kept saying I don't like it over and over again you said builders gel was like acrylic and they got someone else to help me I kept saying that I wanted the acrylic look over and over, but this lady begins doing the same thing adding a design instead of giving me a solution, she makes me look for approval and I say no I do not like it. She removed the builders gel and tells me I will get my acrylic set, someone else comes to help me and does my set again never asking if I want gel or regular polish. I did let them know I had multiple cuts and that it was burning she told me to let her know doing so she continued to throw chemicals on those open cuts and would look at me smiling. I had sat there for 3 hours already 8 months pregnant. They knowingly knew that I had missed my nail appointment with someone else due to them not giving me what I wanted so I proceeded to ask if I could get an acrylic full set she said she would be able to do my set. I showed her my inspo and she not once mentioned how much it would be, she then says I will give you a medium length Gelx set ok? I tell her no I want acrylic she then goes "why don't u want Gelx" again trying to choose for me.. I said it is not my preference. I then go to the next chair to do my set it was now 4 hours of me being there, she finished applying and shaping the acrylic and then decided to finally give me a price she tells me its going to 90 when I tell her to just leave as is she then goes I will give you discount of $80 then $75 I again refused over and over. We head to the register and then she begins to tell me its $85 for my toes I argued with her that they had told me 35 plus 27 over and over she made multiple calls to the ladies and they all responded aggressively so I proceeded to say I do not want to speak to them, she pulls out a price sheet that I had looked at in the beginning of the Pedicure Packages and says that in writing it says something about an extra charge the writing was small.. they didn't inform me at all about this. So I then argued that I was cut up and sat there for 4 hours for them to overcharge and randomly bring up another charge that they did not once mention and angrily told me I had to read everything and that it was all my fault. She proceeded to charge me $135 all together I then pull out my zelle proceeded to pay and she proceeded to say she needed a picture of my receipt I refused. I would never walk out without paying.. so I asked if I can leave she then says a remark after I leave. They left me in distress these were my babyshower nails I am heartbroken, my boyfriend went in respectfully asking why they overcharged me and had me sitting there to have an overall horrific experience and that I am pregnant not feeling so great she then proceeded to lie and say she was pregnant too?? also mentioning cameras and having footage that she did not mind sharing of me saying I loved everything once he asked to see the footage she says no?? so she continues to contradict herself we did call the cops and they told us to file a claim because of the distress they put me through and that they aren't cooperating so take them to court so that is exactly what we are going to do. I am not going to tolerate this behavior and it is absurd that this is how they treat customers. DO NOT COME HERE if you dont want to be overcharged and not receiving the service you are paying for. I also have messages that I sent to multiple people about my time here as I was sitting there expressing to the nail techs how I felt. I was completely overlooked.

    nails

    Words cannot explain how unprofessional this lady is. I went in wanting acrylic nails. This lady started putting gel X. I proceed to tell her that I want ACRYLIC NOT GEL X and she keeps insisting while applying the gel X on me telling me that those are better. After I had them on she started cutting my cuticles AGGRESSIVELY I MEAN AGGRESSIVELY to the point where all my fingers started bleeding and she goes to tell me she didn't notice. I told her to just take them off I couldn't let her continue with my fingers full of blood. She soaked them off with acetone while my fingers wouldn't stop bleeding. I am so upset and frustrated with this stressful situation I was put in. I am honestly so scared to walk around with my fingers like this because I do work in the food industry and if I get an infection they would be the ones to blame for their work ethic and lack of professional.

    Tera B.

    amazing nails at a reasonable price!! love it, at my appt, I was the only one there too (I came at noon on a weekday). great attention paid to detail and i got exactly what i needed to get done!

    My nails after a week in Hawaii with a lot of swimming, snorkeling and luggage carrying. All the charms last well. Highly recommend Ume nails for those ladies worrying about charms and rhinestones don't last long.

    Mariela M.

    My first time here and linh is really nice and gentle with your hands her work was beautiful love it ..

    Denise R.

    Super friendly, clean and reasonably priced. Will definitely be back. They also have so many styles to choose from

    Best pedicure ever
    James J.

    This was my first ever pedicure.Lynn did mine and she was awesome.i didn't know what to expect .and I have to say the experience far exceeded any expectations I could have.it felt great and had a great vibe.the quality of service was fabulous.and the result was amazing.i highly recommend this place and especially Lynn

    Spring Nails 2024!!

    Wow! I am impressed with UME Nails! I found UME nails on Instagram. I have been searching for a great nail tech for some time now. So I am Glad to say, I finally found my new Spot!!! When I left, my nails were clean, elegant, and ready for spring. I will definitely be coming back. Also, there pedicures are so relaxing, I got the Orange Volcano Pedicure with real Oranges!! My feet felt so smooth afterwards. I almost fell asleep in the chair! I recommend Nicki, She did these nails. I have gotten so many compliments on my nails. I will definitely be recommending this new spot to everyone I know.

    The tips weren't even painted all the way. Smh

    Very nice & clean. I asked for a full set acrylic nails w/ gel nail polish & pedicure. I paid $100 for both services plus tip. A male did my nails (nvr again, nothing against male techs but all my experience's w/ male techs my nails have turned out ugly) & I told him how I wanted my nails "coffin shape"...oh no he did whatever shape he felt comfortable w/. Also big red flag he was working sick but I had to get my nails done last minute. I didn't want to complain about my nail shape because I didn't want that vibe. If you're a nail technician you should know "coffin" shape period. So disappointed. Also the way they turned out was a big NO. I took them off within a week cause of how ugly they were looking. No going back for sure.

    linh did my nails, i wanted chrome with bloody tip she did amazing but my nails started chipping unfortunately, so i called the store and told them about my situation and said theyll fix it free of charge so that was nice they also give out $20 coupon when they have promotions nice spot will come back

    I just moved to the area and I found them on google. Best idea ever! It's going to be my 40th birthday so I decided to do something different this year, I showed David my inspo pic and he went above and beyond!! I'm so happy with my nails!!! Amy took excellent care of my feet while David did my nails! I went for the signature cbd signature pedi! AMAZING!! Definitely ready to celebrate my big birthday!!! Thank you guys!!

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    9 months ago

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    Anna and Amy are excellent! My hands and feet always turn out great! I'm really glad I found them.

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    Hi Mariela, thanks for your review! Can't wait to see you again

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    3 years ago

    One of the best nails salons in West Covina! I been doing my nails for many years and they are the best in town. Totally recommend it.

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    3 years ago

    Found my spot! Amazinggg customer service! recommend Linh. They do such a perfect job!

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    2 years ago

    Live this place!!! the massage was great!! Very nice and friendly , I definitely will be back ;)

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    2 years ago

    Possibly one of the best nail salons in the area, very clean, cheap, and great service, will be coming again.

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    Page 1 of 2

    Ask the Community - Ume Nails Bar

    Review Highlights - Ume Nails Bar

    It's going to be my 40th birthday so I decided to do something different this year, I showed David my inspo pic and he went above and beyond!!

    Mentioned in 3 reviews

    Read more highlights

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    Creative Nails & Spa - Classic or Bold? You call

    Creative Nails & Spa

    4.2(578 reviews)
    1.1 mi
    $$
    Available by appointment
    Walk-ins welcome

    Another shoutout for the wonderful nail tech! I have now been coming regularly to this spot because…read moreof the stray service, the consistency of the nail art, and the cleanliness of the spa They always have music on and offer something to drink! This is why I keep coming back! I asked for gelx xshort squoval shape

    I have never been so confused or offended by a customer service experience…read more I started coming here because my sister highly recommended Ivy, and I even referred two friends who now go here regularly because of how talented she is with nail art. I trusted her creativity, always took her design recommendations, tipped over 20% every visit, and was never a high-maintenance client. I also have a lot of respect for nail technicians because my mom was one. I understand how demanding the job can be, which is why I've always been patient, understanding, and appreciative of the work that goes into every set. I was respectful of Ivy's time. I always made appointments, arrived on time, and despite that, I regularly waited 15-30 minutes before she was ready for me. I never complained because I understood that things happen and wanted to be an easy customer. The same went for the quality of my nails. When my top coat peeled or gems popped off shortly after appointments, I never came back asking for repairs or refunds. I simply accepted it and continued supporting her because I valued the relationship. That's why I was completely blindsided when I walked in today and was told by the owner that Ivy no longer wanted to do my nails because my "energy was weird." No explanation. No conversation. No prior issue. Just turned away. As a paying customer, that was incredibly hurtful and embarrassing. If you've ever supported a business, referred new clients, tipped generously, respected their time, and given them grace when things weren't perfect, imagine being told you're no longer welcome over something as vague as your "energy." It made me question whether customer loyalty actually matters here. From the negative reviews I'm reading there's been a pattern of this careless behavior. Between the premium prices, my experience with top coats peeling and gems falling off shortly after appointments, the constant 15-30 minute waits despite having appointments, and ultimately being refused service without any meaningful explanation, I can confidently say I'll be taking my business elsewhere. If you value professionalism, consistency, and being treated with respect as a loyal customer, I hope my experience gives you something to think about before booking with Ivy.

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    Creative Nails & Spa - The mirror say yes, the polish agrees

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    Cherry Blossom Nail Lounge

    Cherry Blossom Nail Lounge

    4.1(562 reviews)
    0.9 mi
    $$$

    First thing.. if you can avoid this place, do it. There are plenty of places in West Covina/Covina…read moreyou can go to. I recently moved to Covina and this is the first Nail place I have gone to.. I was hoping for a pleasant experience in the hopes to make this one my go to place. I called on Saturday morning to see if they had availability and a gentleman answered the phone and said "yes if I can get there asap, they can do manicure and pedicure". I get there in like 15 mins, not 5 because I still had to get ready, that's on me. When I get there he tells me he now has availability for a manicure only, which I'm totally okay with. I took longer than I had said. I was just glad they took me in. Probably 20 mins in with my manicure he came and said they now have availability for a pedicure, which I was happy for, saving me the trip to go somewhere else after... Kathy did a great job with my manicure. As soon as another lady started with my pedicure I told her I had an ingrown nail in my right toe and I would appreciate it if she could get it out. I could see her trying to get it out and I see she pulls a piece of skin and I am thinking she will stop and cut it as soon as she takes it out, instead she keeps pulling my skin to the point where she peels off the front of my skin. A think layer by the way (as you can see in the picture). The gentleman that answers the phone walks around and he did noticed the lady had hurt my toe and didn't said anything. Looks like he is the supervisor or something, I thought he would say something when I was paying, but he didn't. I didn't want to argue because I already knew I wasn't going to come back. I should have taken the advice from one of the bad reviews they have here. Too late to regret it now. It's unfortunate that I paid $98 and walked out with my skin peeled off. I wanted to share my experience in the hopes that this won't happen to someone else. Save yourself time, money, and a bad experience. Go somewhere else. Not worth it. They don't even deserve the one star I have to give to post this.

    I don't like leaving negative reviews, but unfortunately I was very disappointed with my…read moreexperience. I came in for a fill and a simple French tip. My nails were previously done elsewhere, but they were already almond-shaped and I wanted to maintain that shape. During the filing process, the technician filed very aggressively and actually cut two of my fingers. Despite explaining the shape I wanted, I never got the result I was asking for. The French tips were the biggest disappointment. They looked uneven and already appeared days old despite being freshly done. Throughout the appointment, I respectfully pointed out areas I wanted adjusted, but each correction seemed to make the lines thicker or more uneven. I felt like my feedback wasn't being heard. The appointment took nearly 1 hour and 45 minutes for a very simple design. As the technician became visibly frustrated, I eventually said the nails were fine because I felt that was the best result I was going to get and I just wanted to leave. When I explained that I needed to go, she still turned the drill back on and started reworking a nail instead of respecting my time. I had to leave to pick up my son from basketball practice, and I shouldn't have had to justify that. The entire experience felt uncomfortable and unprofessional. I understand that French tips can be challenging to perfect, but I expected better communication, more attention to detail, and respect for my feedback. Unfortunately, I left unhappy with my nails and wishing I had spent my money elsewhere. I would have preferred a refund so I could have them corrected by another technician.

    Photos
    Cherry Blossom Nail Lounge - Update. 10 days after manicure

    Update. 10 days after manicure

    Cherry Blossom Nail Lounge - Right toe with skin peeled off.

    Right toe with skin peeled off.

    Cherry Blossom Nail Lounge - Uneven, polish on my skin, and didn't clean it out from under the nails.

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    Uneven, polish on my skin, and didn't clean it out from under the nails.

    Ume Nails Bar - othersalons - Updated September 2026

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