Guy was super nice. affordable screen fix for iPhone 15 pro max. Only took 30 minutesread more

yesterday I was in coco Walmart store and bought a cover for my IPhone. I told the guy what kind of…read morecharger I have and to make sure the cover allows me to charge my phone on existing charger. He started to talk about magnets, I told him I don't want a new charger only a cover that fits my phone and he sold me this cover for $25. when I came home I noticed that my phone could not be charged with this cover on. I drove back to the store and asked for a refund but the guy told me NO. Why sell me a cover that will not work wit me charger when I specified what I wanted. I find this business policy ridiculous and not the norm in most all stores in the the USA

My woman wrote this and went in on December 17th:…read more "I went to go to the store to get my phone fixed The store manager/owner at the store personally took my case and said that there was something wrong with my battery. I said ok how much would it be? and he told me the price which was $99. I paid him the price and came back the next day to get my phone. During the process of him fixing my phone he cracked my screen. He apologized and said he would fix it for free ( which i understood completely by the way. i know things happen) but he told me I would have to pay an additional $16( which turned out to be around $24 with tax) for the screen replacement but the labor would be free. i said ok and he "fixed" the screen HOWEVER as soon as i left the store I was still having problems with my battery. I called him right away ( about 10-15 minutes later) he told me that it is ok and that there was something wrong with my charging port too( which I thought was strange because why didnt he tell me that when I brought phone in, right?) but he said I could fix that at a later date i said "ok" THEN about a week or so later, My ENTIRE SCREEN goes black and I cannot use my phone, as well as having the battery issues i had from before. I entered the store AGAIN. I was out of town when this happened and as you may know this can be very dangerous traveling/being on vacation without a way to communicate with anyone. I was STILL trying to be understanding so I came into the store after my vacation, and politely asked for a refund because my screen was broken, my battery wasnt working AND for the inconvenience of having me come back and forth to see him and having no telephone. He said and i quote "I did the service for you maam we do not do refunds" I couldn't believe what I was hearing, he may have "done the service" but this "service" left me with a HUGE NEW phone bill to pay as well as so many inconveniences AND STILL LEFT ME WITH THE SAME PROBLEM I HAD BEFORE I WENT IN AND THEN SOME. but yet he was NOT understandable and REFUSED to give me a refund. He said there was a warranty on it and he could fix the screen still and THEN he ADMITTED to giving me a faulty battery instead of the apple battery and thats why my screen went black. I said "ok" I then saw one of his posters for yelp about a review which I am typing up for you to read as we speak, BE WARNED."

I had my screen fixed here and I'm really happy with the service. The repair was done quickly, and…read morethe staff was very kind and professional. Great customer service and fair pricing. Definitely recommend!

My problem was solved in a very timely manner and the owner/tech was knowledgeable about my…read moreinstrument.

It would have been nice if I was told that the screen replacement was a knock off and would drain…read moremy perfectly fine battery and disable certain apps and drop calls. I tried to save money and not purchase a new phone...now my new phone will cost me $176 more...I will never be back to this business! If they would have just disclosed it wasn't a genuine Apple display and what the ramifications would be, then I could have made an informed choice...NOT in today's world..buyer beware!!!!!

Had a phone fixed here and 4 days later it did not work again....They wanted another 100 to fix it…read moreagain! Do not use these people! Also, Corporate will reach out to you and let you know they will make it right, but then they forward it to this office and they will do nothing. Stay Away!

Cell phone glass cracked causing it to malfunction and I needed it to access my tickets for an…read moreevent that day. To my surprise, they said they had the glass for that phone in stock and could fix it that day for $250. I had just had the screen replaced a couple of weeks earlier for $150, but considering the circumstances, I agreed to pay the additional $100 premium to get it done that day. Dee took my phone apart right in front of me, (I thought that was cool), but as it turned out, the part they had didn't fit my phone. So I wasn't going to get it fixed that day and had to leave it with them. Since I didn't have a number where I could be reached, they took my email address and said they would be in touch that way. That was a Saturday. When I stopped in early the next week, (having received no email), I was informed that they hadn't gotten the parts in, yet. At that point, I reiterated that I had just had the screen replaced for $100 less than they quoted me and only agreed to their inflated price because they said they could fix it the same day. Dee agreed to reduce the price to $200. Called the next day. Still no part. Toward the end of the week, I stopped in again and was informed that they had ordered the wrong part and it wouldn't be ready until the following week, at which time I demanded my phone back. They refused to give it back to me, saying they had too much invested in the phone, at that point, to return my property to me. That schmuck Dee had this stupid grin on his face as he's telling me this bullshit. Needless to say, I was furious. The next time I went in, the following week, having never received any email communication, someone else was there and he finally had it "fixed." He tried to charge me the original $250 quote, (I had already given them a $120 deposit on the work), as if he wasn't aware of the change we had agreed to. Once I informed him of it, he acquiesced, (like I said, I think he was aware of it the entire time). Once I got it back and left, I realized that the ear speaker no longer worked. Not long after that, it would no longer take a charge. The phone is a 2023 model that was bought at Best Buy in Melbourne in 2024, and never activated until 2025. So the battery hardly had any use on it. I took it back to the place that originally fixed the screen, (certainly would not take it back to iFix and Repair, when they likely caused the issues). They said the ear speaker can easily be damaged when taking it apart, if someone doesn't know what they're doing. I'll update this review, once I get it back, to let you know how much it cost to fix it again. Highly recommend looking elsewhere for repairs!

This is a metro pcs store also. I bought a groupon and called to ask for sat hours and could we get…read morethe phone fixed while waiting. We were told to just come on in so we drove the 40 min drive that afternoon. Upon arrival we are told the guy that does the repair wasn't in but would be in at noon on Sunday. Ok, kinda upset but said we would return Sunday. Did the drive again back to the store, that's not open. I wait for a few more minutes and met Jason at the front door, who tells me they don't open till 1230! When I asked him about the time we were told to come, he states "do you make my schedule"! What! Why I came back at 1230 I still don't understand but I did and was then told to come back at 230 because he had a dead animal in the building and he needed to take care of it. Either this is a really crappy business or I pissed off the kid at the door and he didn't want to fix it. Either way, give your business somewhere else.

From the owner: We specialize in phone repairs and unlocks. We are also a…read moreLicensed Metro By T-Mobile store.

I went to get a phone screen repair and they charged me $200 just to make it worse. The screen is…read morevery glitchy and often flickers. Many times when I turn it on the brightness starts at an extremely low level and you can barely see anything except bubbles underneath the screen. When it isn't doing that, the brightness only goes down to about 3/4 the darkness it could before. My screen is either way too dark to see or so bright that it hurts my eyes. I wish I had just kept the cracked screen and would not recommend coming here for repairs. The worker was nice but my experience is overshadowed by the poor quality or the screen.

I've brought my iPad here on several occasions and have always been helped in a professional and…read morepleasant manner. I would definitely recommend them to anyone who has a problem with their electronic devices. I have had different techs and they are all the same in their helpful experience.

Does great work had dropped my iPhone on a tile floor went in and Instaphix took care of it in 10…read moreminutes and at a good price. Great Customer service 5 star Kudos Instaphix

Best iPhone fix ever! Good prices! & I love all the gadgets! Staff was super friendly and my phone…read morewas back in my hands in a jiffy!

How does this place have good ratings? Good service???…read more Aight... I came here at 1pm today... The girl told me it will be ready in 1 - 1.5 hours. I come back two hours later at 3 pm. I asked her what the status of my iPad is... she said they opened it but it wil be another 45 mins. I asked her why? I guess she didn't like my tone. She got really defensive and said she has other materials she is working on and that it will be another 45 minutes. She proceeded to say that other places wil make you wait longer. Heifer Idgaf about other places and no they don't make you wait this longer... this is literally the longest I've waited. No apologies, no accountability, give me the parts from China and I'll do it myself at a fraction of the price. I came in here out of convenience which turned out to be a total waste of time. Brief update: the owner or the manager saw my review and said that my business is no longer welcome. For future reviewers... leave a review after they complete the service.

Great customer service ... they work fast and efficiently I would definitely recommend this…read morebusiness for all of your electronic repairs!