If you want good customer service see Gabe he will help you. Verizon up in NH is not the same as in…read moreTucson that's for sure. Gabe helped me resolve my problem and got me a new screen cover for a discount. Thank you Gabe!

Verizon corporate is what is on my mind today. I just got off the phone with their Tech coach,…read moreabout a phone I purchased for $200.00 (remember that amount) I also purchased the insurance for the phone. When I originally purchased the phone, I tried to activate it, I got a system error. That was approximately a month ago. Fast forward to today. I went to the corporate Verizon store to have them activate the phone. They could not activate it either. Same system error I got a month ago. In that intervening month, the phone got a pinhole in the lower right corner of the screen. Which of course gave Verizon all the excuse they needed to deny replacing the phone that has not worked since day 1. Let me reiterate this...Verizon ( a multi million dollar for profit company) denied to replace a $200 phone that they confirmed had not worked since the day I bought it... I have never had this experience with Verizon before this, & I do not think that I will be giving them the chance to do it to me again. I have been a loyal customer of Verizon for many years now. Yet I now find myself questioning that very loyalty when the that loyalty is obviously not returned. It is with a heavy heart that I can no longer recommend Verizon as an honorable company. Corporate greed & the almighty slavish adherence to capitalism at the cost of everything else. Had cost them my good graces & any future business that I might have given them. In fact I am seriously considering taking my existing business with them somewhere else as well.

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Brandon, the owner of the Phone Repair Hub, is terrific. He replaced a battery for my iPhone 13 for…read morea reasonable price and showed me how to deal with some technical issues for free. He couldn't be nice or more knowledgeable. Pat r

**Horrible Experience with T-Mobile in Green Valley - Avoid at All Costs!**…read more I don't normally leave negative reviews, but my experience with T-Mobile in Green Valley was so frustrating and unacceptable that I felt compelled to warn others. It all started when I had an issue with my phone and was told to contact Assurant, the insurance company T-Mobile uses. I spent *hours* on the phone with Assurant, only for them to repeatedly tell me it was a **warranty issue** and that I needed to speak with T-Mobile. So back I went to T-Mobile--only to be told *they* thought it was an **insurance issue** and to call Assurant again. This back-and-forth nonsense went on for *hours*. Every single time I called, I had to re-verify all of my information, explain the situation from scratch, and still got nowhere. Finally, T-Mobile *reluctantly* agreed it was a warranty issue and said they would ship a replacement phone. A few days later, I received an email saying my new phone was ready for pickup. I had a tight schedule that day with buyer showings (I'm a Realtor), but I carved out time to stop by the Green Valley store and grab the phone. Big mistake. The store manager was **rude, dismissive, and completely unhelpful**. Not only did they act like I was bothering them by showing up, but they also offered zero assistance, no apology, and no empathy for the mess I had been put through. I was stunned at how poorly I was treated, especially after wasting so much time just trying to get a replacement for a faulty device that should have been handled smoothly from the beginning. T-Mobile as a company--and especially this location--needs to take a hard look at how they treat their customers. **Passing the buck, finger-pointing, and treating customers like an inconvenience is NOT acceptable.** If you value your time, your sanity, and basic customer service, **do yourself a favor and go anywhere else.** T-Mobile Green Valley is a disaster.

Monica did great on helping me ten stars helped with service made easy 1226 w Irvington roadread more

This batch was so rude I told her that I need to change she just kept texting and then after I…read morecounted out all my change she goes what do you want!! I will never go back to that freaking what back place

I signed up with Consumer Cellular, back in September of 2025…read moreThe reason was T-Mobile, refused to solve every issue I had, like, my monthly bill was $97.00, for 1 line, supposed 5G, I could never get on line! My friend told me about Consumer Cellular, I checked out their options, after which I choose to go with them! I've never had any issues with them! In fact when I signed up, I received several discounts the same day. One was a discount for being a senior citizen (I'm 74) my monthly bill was $40.00 . down from T-Mobiles of $97.00, that's a $57.00 less. Second discount, off first bill was their discount of second month was Free! Third discount I received was my military veterans discount!, and the fourth one was because I was referred to Consumer Cellular! I'm like, Wow, who else would do that? My first bill was only $18.00, my second was Free, paid only Taxes and fees which was $4.00 my third bill, with taxes and fees Was only $48.01, still $49.00 cheaper than T-Mobile, I didn't mention before T-Mobile, I was with Verizon, that monthly bill for one line was $117.00 When I called about the Consumer Cellulars advertisement on TV saying that Consumer Cellulars monthly bill for people over 50 was $35.00, I called them and asked if I would be able to get that rate also, even though I was already an existing customer? No explanations or excuses to the negative! The gentleman immediately, said, yes of course! , and changed my plan to reflect my monthly bill to the $35.00 rate! Will I recommend Consumer Cellular to others? Without a doubt! YES YES Yes! They give their customers more than what they Say! I'll be a Consumer Cellular customer for a very long time!

The service we received from the representative was what we thought was amazing…read more However, after a little while of having the actual service, we realized it was not. It was NOT once disclosed that the data was not actually unlimited. It was unlimited up to 50gb shared between 4 people and then it was slow. When I say slow, it hardly worked. The service CC carries was not good at all actually. Nor did they disclose all the extra fees. Then when we finally switched, they didn't cancel the account when I requested. They then are trying to charge me for an additional month even though paid what I owed the day I cancelled.

I had the glass replaced on my older model phone, and they did it in 1/2 hour. Their prices are…read moremuch cheaper than some. Nice clean business, and they also sell collectables and computers.

I got a good deal on an OLED Switch. They have some pretty cool stuff in there and some classics…read more Definitely worth checking out.

Temporary 4-star, I'll explain…read more I've been using cox for two years now. I started a service line at address 1, on a fantastic promotion they were running. As of October, this year, I acquired address 2. Cox has been great to me so far, so I started a SEPERATE line at address 2 (using yet another amazing promotion). Up to this point I am now moving out of address 1. I saw on the website that we can transfer service to a roommate (which I have at address 1). Called them up, took a few tries, but eventually got WHAT I THOUGHT (and made sure to check) was address 1 disconnected and switched to the roommate. Went into my cox account to learn they switched ADDRESS 2, taking me out of my newly started promotion and still having me associated to address 1. With how long this has been taking and for it to mess up this bad, I am PISSED. Drove to COX on Campbell, took a couple breaths before I walked, and laid it out for Roxy (employee I was chatting with). Super calm, cordial conversation. And that's where we are at with 4 stars. Online COX customer service needs some serious work (i will avoid using it again). In-person, COX is amazing, super kind employees at every location I have been at, and really are looking to help. My case is still in process, but up to this point COX on campbell has been a 5-star experience with how my situation is being handled. It will be a certified 5 if they can satisfy this case. Thank you Roxy, and I sooo deeply apologize that you got all this thrown at you. (#Frank, you don't go unnoticed, neither does the DJ)

Amazing service! This location opened less than a month ago and is a more central location. The…read moreassociates were friendly and were able to match the deal I found online and provided a better discount. Took less than 5 minutes to finalize the offer.