Very easy to call and set up an oil change appointment. They made sure to have the right OEM oil…read morefilter as well prior to my arrival. Glad I found this place vs going to the dealership.

Brought my car in to get a new battery, plugs and oil change. Never been there and will definitely…read morebe my go to from now on. The two at the front, were great and friendly. The wonderful lady was so nice and the techs were great. The turn around was fast and the price was way better than other places. Great value and great service, I waited a month before giving this review. Everything works perfectly.!!! Trust them with my car!!!!

They have a special machine when you pull in to let you know you need an alignment. I bet this…read moremachine paid for itself the first day they had it. Every time I come in for a service, they show how I need an alignment. Last week I just got tires at Carland's service center in Roswell, plus an alignment. One week later, the service center on State Bridge tells me I need an alignment. Here is a surprise, when I came back to pick up my car, they informed me they charge 3% for using a credit card. I am going back to Curry Honda! I always felt like I was ripped off every time I brought my car in.

This is the review you should be reading…read more Before I go any further, I must tell you that I once worked for Honda Carland and the Service Center specifically. I am a Honda Master Technician, and have been for 27 years. I know all of the typical auto service industry tactics, and what poor quality is when it comes to having your vehicle repaired. That being said, once I decided to take my career path toward the corporate world, you would think that I would not go back to Honda Carland or its Service Center, and you'd be wrong. Again, I know what quality is when it comes to having your Honda and Acura repaired, because of my experience. Yes, I do my own oil changes, but I still need to visit the dealer for my company car, where I could choose ANY Honda dealer in the Atlanta area. Knowing what I know, I willingly choose to have my car(s) serviced by the Service Center because I trust the technicians working there having worked with them in the past. No, I don't get preferential treatment. No, I don't get discounts. No, I wasn't asked to post this. I am not a shill for Honda Carland, and never will be. I get the feeling that the bad reviews here are people who take their cars to Pep Boys and expect dealership quality. I for one keep coming back, even when I have the experience and resources to do things myself.

Chose this shop for a second opinion primarily because they advertised a free diagnostic. The…read morerepair estimate itself was on the higher side compared to other shops, but I was told the work could be completed in roughly 3 days, so I moved forward. I waited 6 days before finally calling for an update, only to be greeted by what can best be described as one of the most unnecessarily abrasive reception experiences I've had in a long time. Defensive, passive aggressive, and somehow managing to sound inconvenienced that a customer dared ask about their own vehicle. Eventually I received the call that the vehicle was ready. I'll admit I should have reviewed the invoice more carefully before paying, but I was in a rush and trusted the shop. That was my mistake. After leaving, I realized I'd been charged an additional $281 for a battery and installation that I never approved. Important detail: the battery in the vehicle was working perfectly fine when I dropped it off. When I returned for clarification, the receptionist immediately insisted the repair had been authorized, yet could not provide a single text, signature, phone recording, or any proof whatsoever showing approval. Once I pressed for documentation, the attitude escalated from dismissive to outright hostile, and I was essentially told there was nothing I could do about it. Fortunately for me, there was. I removed their battery myself, returned it, and received a refund. Ironically, I purchased the same quality battery elsewhere for $185 installed. The tech at AutoZone -- free of charge, by the way -- also cleaned the battery terminals, something apparently too ambitious for a $281 install at this shop. The returned battery still had corrosion and debris on it when I brought it back, which says a lot about the level of care involved. At that point, it naturally makes you wonder about the rest of the repair work -- although unlike the battery charge, I wasn't about to tear open the engine to verify it. Maybe the mechanical work is fine. Maybe it isn't. But customer service matters, professionalism matters, and charging customers for unapproved work absolutely matters. The receptionist alone would prevent me from ever returning here. Combined with the unauthorized charge and the complete lack of accountability, I'd strongly recommend others think twice before trusting this shop with their vehicle.

Amazing customer service and auto repair! They diagnosed that I needed to replace my engine mounts…read more- I didn't know my BMW X1 could drive so quietly and smoothly!!

One of the most thorough pre-buy inspections I have ever had …read more Sergio and his crew identified several issues that were okay but should be addressed. He gave me excellent information to come to a mutually-acceptable deal at the Dealership. Coffee, Snacks, TV, lounge chairs, and stables to work on while waiting. They even had a dog to play with.

I don't typically give reviews especially when service isn't rendered, but the customer service…read moreresponse from both Claudia and Sergio were fantastic when trying to find a floor mount bracket for a race car. My teammate elected to go a different route but the service was no less impeccable. I find it rare to get this kind of response in this day and age. Thank you and I hope to get the opportunity to work with you in the future.

I took my 2017 330e to Bimmers in Alpharetta after being quoted an out-of-budget number by the…read moredealership. I knew going in that it was a complicated problem with the hybrid battery that needed an expert. Chris, the shop manager, did everything he could to solve my issue. He kept in constant contact, letting me know at every step what was happening with my car. He never spoke down to me. He worked with me throughout the process. He was genuinely concerned with my issue, especially considering the problems had very expensive solutions. In the end, they were not able to fully repair the car. It wasn't their fault in any way -- the hybrid battery was exhausted -- but they did everything they could to help me without breaking the bank. Chris is an outstanding mechanic and a genuinely good guy. Bimmers is lucky to have him running the shop, and customers can count on Chris and his crew to care for the car like they own it. I had to get rid of that 330. I loved driving it, and I was sad to see it go. But if I ever get another BMW, I will forego the pompous "customer service" at the local dealership for the friendly and caring staff at Bimmers in Alpharetta.

I bought my first BMW in November 2025 and as everyone knows, getting a good mechanic that charges…read morereasonably and does great work is hard to find in the german car world. I researched and narrowed down to 3, then to Bimmers Service. Attraction - great waiting room, glass wall to the mechanic bays, and a door that actually goes from the lobby directly into the shop. I have had a few service things done here and every time, i talk to the mechanic directly, they go out of the way to make sure communication is there on everything being done and that you are happy with the process. The service guys in the waiting room - great guys, friendly and knowlegeable. One other thing - I have run into some customers that have been going here for YEARS - that's always a good sign. Pro Tip - Jerusalem Bakery, Fiesta Bar Y Parilla, Tanaka - all really fantastic food options if you need to dart somewhere 'while you wait'

What outstanding and above " the call" service and professional folks here.!. I moved to cumming ga…read moredown the road from here. Found out I needed to move over a thousand miles away. My Lexus suv before this needed an expensive ac evaporator core. The nearest other dealerships were double $ and not helpful.. Sooner auto did the job for less with clear communication and Thought and saved the day! Plus they gave me a great deal on service ahead of the long trip! Thank you! Made the nightmare trip safely

Good with basic repairs. Have used them several times and prices were fair ...best to have apptread more

Nick the assistant manager was great! He was nice and professional and made sure to check if I…read moreneeded an inspection at the proper time. I really appreciate it and would return! Also he checked my oil and said it was good to go.

excellent service, fast and efficient with no upsell. I was very happy with the service.read more

I took my Lexus ES350 for oil change and I thought the work was professional and efficient.read more

I am now having problems with the antilockbrakes. The guy says he wants 200 to diagnose the dealer…read morewants 185 but honda techs probably will look at it for half that. I use to like this place but looks like they are making profit on people who are more affluent in alpharetta.