I trusted them to work on my 71 Chevelle. Transmission leak and radiator issue. They couldn't find a replacement radiator so I purchased one. The transmission they should have never touched; even they have a sign up that states they work on them they have very limited experience. Luis is nice but the technicians he employs are inexperienced. At the end all I heard was I should take the transmission to a transmission shop even though I paid for a "repair" and my car was too customized so they couldn't really work on it. This after they paid me and I complained that the repairs were substandard. read more

Luis is very friends and they are honest ppl. They do charge on the higher end, but at least they explain what is wrong with my car and also why. Not many mechanics do that. Really like this place and there is a reason he is so busy. read more

Originally took my truck there asking for a full diagnostic had a couple issues fixed and still got charged the fee for that when normally the fee is waved when you fix the issue I asked for my hoses and belts to be checked during the two week service they had my truck nothing was checked I paid 2200 for a radiator and and replacement of the shift solenoid when my radiator never had a leak nor did my truck over heat prior to taking it here after leaving my truck started making a loud noise sounded like a belt issue I immediately called the owner and told him he said to bring it back so I had to take off another day off work to come back down here when I live in Bloomington for him to say another 200 dollars to replace it when I asked for all the belts ands hoses to originally be replaced prior to leaving I would not do business here this is highway robbery and dishonest business there's no way I should be responsible for someone's negligence during the time they were supposed to fix my trucks issues I asked stated several times the stuff I wanted fixed only to end up now with more issues and wanting me to dish out more money don't waste ur time here unless you like to be overly charged and not have your vehicle serviced properly a true honest mechanic would know he should fix the issue that he caused by his negligence especially after receiving so much money for work that wasn't done correctly read more

Center Cities Automotive - Auto Repair Near Me - Whittier, California

I'll start with the positive. Luis is a very friendly gentleman and the work performed met my expectations. However, I did not receive calls confirming the work was done. As a result, my car was there for over a week longer than it should have been. Despite the contention that calls were made, cell phones don't lie and track every incoming call answered or not. In addition, my final bill was an additional 50% higher ($740) than what I was quoted ($530) with no explanation as to why. I would suggest getting a quote in writing detailing the cost and the time expected for completion. I will say that part of the delay was blamed on not getting a part in a timely manner. But, this does not excuse the lack of communication. They are a good shop, just make sure that you get details in writing. read more

Soooooo completely satisfied with the work done on my Nissan Pathfinder. Luis, the Owner is always ready to help, no matter the problem your vehicle is having. We have been using only Center Cities Auto for the last six (6) plus years. This mechanic's shop is completely worthy of your trust. . . . . Thanks! read more

Great service! Luis is very knowledgeable and kind. Been going here for years and I can always rely on the best opinions from them.

Top notch service. Great family owned business. I would highly recommend Center Cities.

My husband brings the truck to Luis for service. The last time we were here they were suppose to change a spark pluge# 3 but a different one was change not the one they were suppose to change. The engine light kept coming out. We took it in twice and nothing was done and they still charges so much for this job. My husband trusted them with his truck. So my husband when in and talked to Luis about the situation. You would think that as a owner of a business you would do anything to keep your customer happy but he didn't.He did not say anything to my husband or tried to repair the situation. We are so disappointed with the kind of service they provide. We will not recommend and they will loose a good customer. read more

They are such amazing people. My family had a shop they went to. Going back 3 generations. They retired so I was left with nobody. I happened to find this shop and I'm really glad I did. They are such honest people. Mark works on older classic cars. Luis is the owner and Alex is his nephew. They are all super nice. They are honest!!!!! That's what's most important. They fixed my fuel pump and my car broke down again months later. It was the fuel pump again but they fixed it for free since it was under warranty. They could of been dishonest and said it was something more expensive. I'm just really happy I found them. I never going anywhere else. read more

Everything about this shop is first class, including the owner Luis, who is just so darn knowledgeable and professional, has the most modern equipment, gives honest advice, has rescued me (a female) when I've been overwhelmed with the problems of my old car, and is personable and caring and a handsome fellow... as well as a decent human being. It's actually fun to go to the shop. And his entire staff echoes that friendly feeling. Wouldn't dream of going anywhere else. read more

Have your guys wash their hands prior to touching customers vehicles. Stopped by for a free aaa inspection don't feel like they know what they're doing read more

Center Cities Automotive - Door handle - Auto Repair Near Me - Whittier, California

Great place to take your car. Guys are friendly and will get your ride back on the road in no time.

Over the years we've tried various repair auto shops with some being bad and some pretty good, but Center Cities Automotive by far is the best. Family owned and operated, they take extreme pride in providing quality repairs with outstanding customer service. We not only use them to repair and maintain all of our company vehicles, but our personal family vehicles as well. Of course they may not be the cheapest in town, but quality, honesty and integrity does come with a price, but we've still always found them to be competitive. Most important to us is the extensive knowledge of problem solving to diagnosis most any repair issue a vehicle might encounter. The shop is clean, professional with a friendly staff and have large customer base built on repeat clients. Frankly, I'm puzzled by some of the negative reviews posted as Ed and Luis are always upfront about what they are going to do and the related costs prior to work being performed. Sure there are times they discover additional parts that require repair, but that's their expertise to make sure vehicles are road safe and that no further damage/wear is caused which might create a more costly problem further down the road. We recommend Center Cities Automotive to our customers and family members and hope that you'll give them a try soon! read more

Well this is my first time getting a Smog Test done on my vehicle and I'm actually glad I came to this location that is down the road from my house. The customer service is outstanding. I haven't got the gentleman's name yet but he is about 35-40years of age. Well the smog test only took about 20 minutes and with labor fee everything came out to about 60.00 with the certificate being sent directly to the DMV and yourself having a copy in your email and mail as well. I definitely recommend! read more

Center Cities Automotive - Auto Repair Near Me - Whittier, California

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I'm very happy with the checkup and work they did on my car. I hadn't had my car looked at in about 3 years (apart from oil changes, etc.), so I brought in my baby expecting the worst. They looked her over and listed out the work that could be done. Nothing major was needed, just a new car battery, some filters changed, wheel alignment, etc. They described the work they were gonna do and how much each cost (no surprises!). My car was also ready when they said it would be :) I'm never taking my car back to the dealership for maintenance ever again - Center Cities has my business. read more

Bate and switch. Robert took car in just to have ignition cylinder replaced and new key programmed. Estimate went from "I'll perform the job for you at the best rate possible" probably about $500 for ignition cylinder and labor then ordering the entire ignition assembly which of course cost twice as much. The estimate went then went from $1200 to $1700. Neither of the estimates were signed but Luis claims verbal okay was given for both estimates and "I record phone conversations." I think recording is illegal in CA but even so he wouldn't share the recordings when asked. Held Robert's car hostage until he paid $1200 for the up-sell in parts. Has a AAA certification displayed but not sure that really means anything for consumer protection. Checking with AAA now. Watch out for this business. Takes advantage of people. Robert is a senior citizen so feels especially taken advantage of. Watch out!! (Posted for Robert as he does not have the technology to post reviews but wanted people to be forewarned.) read more

I would highly recommend Center Cities Automotive. My wife and I have been going to them for years and have been impressed at the level of professionalism and integrity. While not the lowest priced mechanic out there, they work to always fix things well. read more

Thank you very much! Center Cities is awesome! Fixed my air conditioning and over heating issue. They took the time to explain everything to me and gave me the best case scenario and the worst case scenario! The repairs were completed in a timely manner and the price was very reasonable! I'm very happy and cool again!!! read more

For 1 of the first times since I have been driving and getting my car repaired have I found a place that has Great Service, High Integrity, and overall Descent Prices. This is a place I recommend for family friends and first time customers. read more

I had a great experience here ! Luis and crew were very helpful, and did a wonderful job. I plan on coming back in the future. I was in sort of a pinch for time, and they helped me out by having the repair done earlier then expected, which was a huge favor. A friendly staff indeed. read more

Ed and Luis are great. They do quality work and have saved us a ton of money. They know their stuff and will go the extra mile to make sure that the job is done right the first time. Great people. read more

A neighbor asked me for a good Honda mechanic. This is what I wrote back: I love my mechanics & would not go anywhere else--have been going there for years. Even though I have a brand-new Honda, I take my car to them unless it's a warranty issue. They are Center City Automotive on 15651 Leffingwell Rd (NW corner of Valley Home--right where Whittier ends & LH begins). (562) 947-2919. It's a family business & I trust them 100%. If you go there & see Ed or Luis, be sure to tell them Nancy sent you. read more

Reposting as Yelp hid it- Sneaky. My update to Owner's response- Despite a very detailed justification cum sales spun response to my earlier review, the bottom line is you will be fed the jargon and get ripped off, find out at your own expense. The car is 14 yrs old and has 200k miles on it, it was stalled on the road and was towed to their shop, what can you do under the circumstances except agree to all that they come up with. Yeah sure, it needs an OEM part costing $485, except it available for $285 at this link (the remanufactured part is only $91) http://www.carpartswareh... The car is functional again but there is no guarantee that it will not require another vaunted OEM part, using this OEM replacement philosophy the car would end up costing 4 times its value. The part can literally be swapped out by loosening four screws next to the air filter chamber for which the labor was $85 besides the diagnostics of $120, even dealerships waive the diagnostics charge if you get the work done there, talk about a stealership. The car belongs to my son who works at a pizza chain and tries to pay his way through college. I offered them an opportunity to redress our dissatisfaction at the overcharging not by undermining the integrity of review process, I was not about to retract what I had said before but add that in the interest of customer satisfaction they compensate through a store coupon, but since they decided not to, they can keep the money, we will keep our business and our good will. You find out for yourself. Owner's Response- We are surprised by your review Reggie C. as we provided an estimate and received authorization prior to starting this service. 35 years of experience has taught us that high quality parts installed by highly trained technicians lead to quality, long lasting repairs. The Mass Air Flow Sensor installed in your vehicle was a Nissan Factory Unit guaranteed to perform like the original and backed by a Nationwide Parts and Labor Warranty. Our shop is staffed by ASE Certified technicians who use state of the art equipment to inspect, test and repair the most complex automotive trouble. This level of commitment is expensive to achieve and difficult to maintain. I reviewed the numbers and you authorized $120.00 for the inspection and testing and $85.00 for MAF installation and verification. I was happy to hear your vehicle is running great. However, in the interest of maintaining the integrity of the review and feedback process, I must decline your offer to change your review if we issued a store coupon. Thanks for your feedback. Original Review- These guys are a rip off, for a MAS air flow sensor that is under $200 online they charged $485 and you can change it in the air filter attachment by removing 4 screws for which they carged $200. Don't get taken in by their very friendly and forthright demeanor. read more

I would not recommend this place. They were quick to try to up sale me things that weren't a necessity. Multiple diagnostics were charged and they never figured out what was wrong with my vehicle. I would not recommend this place read more

Luis & his staff are fantastic! I took my car to two different mechanics & no one could figure it out. In a few days They knew what was wrong & got it all fixed. I highly recommend them. If you ever need experts go to see Luis & his staff. They are honest & explain everything in detail. read more

Luis is the best! i took my car to the Acura dealership & they kept it for 3 weeks & couldn't figure out what was wrong with it. I took it to another mechanic & it still gave me problems. I finally gave up & took it to center cities automotive & they figured it out in less than 2 days. They are super straight & don't "add extra repairs" like most mechanics do. They explain everything in full detail and are really professional and nice. I will definitely go back if I ever need anything done to my car. He also took payment over the phone & let me pick up my car after hours to make it convenient for me. I hope everyone recommends Luis & his crew! read more

ladies beware took my truck in because one of my water hoses bursted, this guy louise was so nice and charming asked him to run my truck through the computer charged me like $95 and asked if he could fix my truck he did not all he did was change some hoses and he charged me $!,520.98 for water hoses really who does that, people bring their car to you trusting you are going to do the right thing all you do is rip people off, you're lucky i did not sue your ass, just dont have the time to waste on that, but dont forget karma is a bitch! ladies dont let this jokester rip you off like he did me. read more