We rescheduled our day to have our microwave repaired. They told us that they would between 8 and…read more10 We moved yesterday and our house is in chaos and we're trying to get things organized. My wife made a special trip to go to our old house to meet the repairman when she got there she was informed by the repairman that he would not be in the area until later that afternoon , but we were never notified of the time change. We are now stuck with her going to go back there for a second trip Not happ with the receptionist of the scheduling

hi i went in last Saturday to bye a washer the salesmen was not pushy…read more he was verry helpful, they delivered my washer on Tuesday hooked it up and took my old one away, they were very clean and polite they made me feal like I went to the right place, I will recommend this place to all my friends.. thank you for your kind service

Abraham went ABOVE and BEYOND tonight for me! I walked in close to closing. I needed a quick item…read morefor my camera! Either a cord or a SD.. we tried out the cord and it wasn't working (my camera issues) so he open and showed me how to use the SD card . Abraham knows a lot about cameras. He offered to "show me something " for better photos .. holy moly! He made a ton of adjustments on my camera , and his co workers were kind enough to "pose" for some sample photos all in good fun. I couldn't believe the difference in my photos , just by all the settings he tweaked. He took extra time with me and that was much appreciated! Best Buy has definitely won me back as a customer! Thank you Abraham! You're a cool dude !

My son and I stopped into Best Buy to have his phone screen cover replaced. I had purchased the…read moreextended plan to be able to have this replaced as many times as needed throughout the year. While waiting in line for at least twenty minutes, I asked my son to go over to two workers at another counter to see if they could help. Neither person acknowledged my son standing there awaiting their assistance. He stood there for at least another 10 minutes and I called him back to me, still waiting in line. FINALLY, a person agreed to help us with this simple fix...but was told they do not carry the covers any longer. SO...the warranty I paid for is now null and void. I asked for my money back since the service is not usable any longer, but was told I could only have a store credit. WHAT??? If I paid for something and cannot receive what I paid for, shouldn't I get my money back? A miniscule $22 by the way...not hundreds of dollars. The manager Joe was very rude and basically told me that was all he could do and was condescending to boot! Cannot believe a store is allowed to run that way. What happened to caring for customers and giving outstanding customer service. I spent a pretty penny during the holidays, but Best Buy has lost me as a customer. I will NEVER shop at their store again all because the manager Joe couldn't do the right thing.

Great for a mom and pop supply very helpful staff great friendly atmosphere competitive prices tooread more

HVAC Parts and More was an outstanding experience and had everything I needed to repair my HVAC fan…read moreand motor. The front desk gal was awesome and got me lined out in no time. I hope I never have to go back but if so, I'm confident they will have me line out in no time. Thank you for going above and beyond to help me and my family in this AZ summer.

What used to be Sun cities appliance is now RDM appliance. It was purchased a few months back by…read moreJason. We purchased an Amana washer and dryer that came with a store 90 day warranty. Nine days before the warranty was up the washer stopped working. We called Jason and we called Jason and we called Jason, he sent out his repair man who stated it was the motherboard that had gone out. He said a new board would run about $225.00 at a cost to us. Jason's cost is approximately $120.00. We offered to pay $100 towards a new motherboard, he said no and proceeded to tell us how a businesses is run (with a really aggressive attitude). Over the last 13 years, we have probably purchased at least a dozen appliances for rentals from Sun City appliance when it was owned by Becky and never had any problems. We will not be buying any more appliances from RDM appliance.

One day our 13 year old washing machine just quit. I am very dependent on at least one or two…read morewashes a day. I contacted Becky on day one and thought I was looking at machine that that I would suit our needs. Becky said if I could wait a couple of days she would have a washing machine that would better suite our needs and a matching dryer. I waited two days and the matching set was delivered and installed. I is a GE Deep Fill washer and dryer. Installed and works perfect. Washing and drying in extremely fast and thorough. A couple of weeks later our GE double door refrigerator quit. I approach Becky again and she had the same GE double door refrigerator on the floor. It was delivered the same day. And a couple of days later the ice tray in freezer broke I called Becky and she said to come in and pick another one up. I did and everything works fine. I can't say enough about Mike. He made everything word as intended. I plan on more purchases as the appliances give out after 13 years us use.

Thank you, John, for helping fix my outdoor faucet leak. I am also a fan of the Ryobi bundle for…read more$200. I was so tempted to buy more plants but refrained. This place is full of temptations.

I've been a HD cardholder and customer for 20+ years, but this is the end of our relationship!!…read more Chantel at HD HQ in Atlanta listened intently and was sympathetic to my situation. She showed true empathy, but she didn't accomplish what I wanted (or needed) to get done... have two (2) thresholds installed between two (2) carpeted rooms that abut a common tiled floor. I told her I went to the local HD store to try and buy the thresholds myself, but no one at the store helped me. The reason I wanted the thresholds installed was because the carpeting was loose and coming up in the doorways and HD's contractor (USIG) had to come back to fix their mistakes/sloppy work. The reason for the carpeting coming up? They cut the carpeting a tad too short for the doorway!! After spending over $3,000 for new carpeting, what would it have cost HD to install two thresholds? HD's contractor, USIG, wasn't responsive to my request, and sometimes, hard to deal with. In short, if I have to hire a handyman, I will; and my HD card will never see the light of day at an orange cash register ever again!!

Requested a quote, described my problem, he pointed me in the right direction and now my…read morerefrigerator will be getting fixed a no cost to me. Thanks again for being one of the only honest businesses around.

Awesome repair company. Kurtis does an excellent job at a fair price. And he cares about what he…read moredoes.

I was in twice - once to check out refrigerators and then to actually purchase one. Both times,…read morethe service was helpful, courteous and professional. Thanks to Diane and Illiana, my new Whirlpool will arrive next week.

I am writing to express my frustration regarding the process of scheduling and completing…read moremeasurements for my flooring project, which has been extremely disorganized and disappointing. My initial appointment for measurements was scheduled for May 25, 2026, between 8:00 AM and 12:00 PM. Unfortunately, no one arrived during that window. I contacted Lowe's that day to inquire about the delay, as I had prior commitments starting at 12:30 PM. I was told someone would follow up with me, but I received no communication. The following day, having still not heard anything, I called again and was assured that the issue would be investigated. Again, I did not receive a return call. Instead, I later received a message stating that the person responsible for measurements had not been scheduled to work on May 25. I rescheduled the appointment for June 1, 2026, between 1:00 PM and 5:00 PM, as I work until 3:15 PM. Although the appointment was confirmed, I then received another message referencing a different appointment date of June 2. Because there is no direct way to speak with someone, I had to communicate via text to clarify the correct date. I was told the appointment remained June 1; however, I continued to receive conflicting information. I also spoke with a supervisor, Nelson (extension 4122), who stated he would investigate the issue and call me back. Unfortunately, I never received a follow-up call. On June 1, unsure of the status of my appointment, I left work early. When my husband arrived home, he found that a representative from Lowe's had already come and completed the measurement. The visit lasted approximately 10 minutes, and I was told someone would contact me regarding next steps and selecting products. However, on June 2, I received another notification stating that someone was on their way to perform measurements again. I responded to explain that the measurements had already been completed. On June 3, I received a call from a representative who initially stated there were no measurements in the system. After I explained the situation, she was eventually able to locate the information and informed me that someone would contact me with a quote. I have not heard anything since. Overall, this experience has been extremely frustrating due to the lack of communication, coordination, and follow-through. I have requested multiple times to speak with a supervisor but have not received any response. Based on my experience, I would not recommend Lowe's for flooring services unless these issues are addressed and improved.

I cannot say enough good things about this store!!! I…read morecontacted them less than an hour before closing with a refrigerator emergency. Our current refrigerator had a small fire and we needed to get a replacement ASAP!!! We had hundreds of dollars of frozen items and needed help immediately.. I contacted the store and spoke to Heather the GM, she was so kind and so sympathetic to my issue from the start. She accommodated my time frame, & budget I was only going to need it for a couple of weeks, until I could replace mine. The delivery guys were awesome they knew what they were doing & very courteous. iIf you ever need to rent or purchase an appliance this is your store!!!

I spent over $2000 dollars on a tv I've owned it for a year and now it doesn't turn on, when I…read morecalled to inform them of my situation they said there's nothing they can do about it , all of the money I put into this tv and for them to give me no help at all isn't fair in my opinion

Had to take a large items to wash. Place was clean and staff was very helpful. This is the place…read moreto return to if I need a large capacity washer.

The attendant (Lea) was so helpful and kind. She walked me through the digital machine process and…read morethis helped me navigate it seamlessly! Thank you to your staff and for a clean environment to sit comfortably in!

We bought windows and doors from the the location in Surprise. Chris helped us and he was so…read moreknowledgeable and helpful. I highly recommend this business and Chris!

I don't know about these bad reviews but i was met by helpful knowledgeable people who just want to…read morehelp me. Good prices and differently had what i was looking all over for i will always buy my supplies there 28th street and bell rd. Only problem i had was they don't except cash but i believe its to make sure they don't get robbed or given counterfeit money