Outstanding service from the manager, Gabriell J…read more I had a major headache trying to cancel a reservation made through Booking.com, and their third-party insurance was incredibly disappointing to deal with. I called the Beach Bungalow Inn & Suites directly and spoke with the manager, Gabriell J. She was a total professional. I was stressed and upset, but her calm and helpful demeanor completely turned things around. She went above and beyond to make sure I was taken care of through the hotel itself. Lesson learned: always book directly! Not only is the customer service superior, but you get a better price, too. I will absolutely book directly with them for my next trip to Morrow Bay!

My sister had a comfortable stay here on our one night stay. There was, however, a huge headache…read moreregarding check in. I was supposed to receive a text or email with check in instructions and also a door code for the room. I received a call on the day of check in regarding this. I told the person on the phone that I had not received either and she assured me that I would receive one before the 3 pm check in. I did not receive the text. When we arrived to the property at the 3 pm check in, we tried to check in at the office but there was no one there. We found the manager cleaning a room. She informed us that she was the one that had called me. So apparently she runs the office and also serves as housekeeping. We went back and forth trying to reset the door code, and during this time, she was also was stressing about cleaning the vacated rooms on time. At the end of everything, she ended up offering us physical keys after all. Physical keys would have prevented the whole 30 min delay! Also, my ID was never checked, and I never had to sign anything regarding incidentals or policies which is usually the norm when you check in to a hotel. My word was just taken for my identity. Now to the room itself. It was perfectly clean and comfortable. The bathroom had a tub/shower combo and small sink. No storage space so be aware of that. There was a fridge, coffee machine and coffee, creamer and sugar provided. There was a TV and fireplace. It was a really cute space. This Inn is also super close to the Embarcadero, restaurants, beaches, etc.

Beautifully done hotel right on the water. The rooms are very spacious and decorated beautifully…read more Loved the extra touches like the binoculars and drink coasters. I also liked how small it was, so it kept things quiet. Staff was great. Can't wait to stay again! Every room has a great view!

Pleased that the owner is correcting issues that I had mentioned earlier. Sorry I was not able to…read moreenjoy staying at the property but hope to in the near future.

We had a wonderful experience at Sundown Inn! From the moment we arrived, it had such a warm,…read morewelcoming, home-like feel. The property was spotless, everything looked fresh and well maintained, and it was incredibly quiet, making it a relaxing place to stay. The owners were genuinely kind, friendly, and accommodating, and you can tell they truly care about their guests. The location is perfect--just a short walk to the Embarcadero, restaurants, coffee shops, and everything you need to enjoy Morro Bay. I would absolutely recommend Sundown Inn to anyone looking for a clean, comfortable, and peaceful place to stay, and I wouldn't hesitate to stay here again. Thank you for making our visit such a pleasant one!

I was looking for a reasonably priced place to stay during my trip to SLO County and came across…read morethis inn. Many reviewers mentioned how clean the property was and how comfortable the beds were, so I came in with high expectations, especially since it has a 5-star rating on Yelp. Upon arrival, I was greeted by who I believe was the owner. She was incredibly kind and took the time to explain how everything worked, including the air conditioning and refrigerator. From what I could tell, she and her husband are the primary people running the inn, and they were both wonderful hosts. Throughout my stay, they checked in to make sure everything was going well, which I really appreciated. When I walked into the room, the reviews were absolutely right. Everything was spotless--from the bedding and carpet to the bathroom. I was also pleasantly surprised by the shower's water pressure. At many hotels it's either too weak or inconsistent, but here it was just right. The bed was also very comfortable, making it easy to get a good night's sleep. This isn't a luxury hotel, but it does exactly what it promises, especially for the price. It's clean, comfortable, and conveniently located near downtown and the pier. If you're looking for an affordable and well-maintained place to stay in the area, I would highly recommend this inn.

Perfect little inn for an overnight stay! We stayed in the Sand Dunes Room, which offered a lovely…read moreharbor view. While a large crane was a bit of an eyesore, we still admired the boats, and spotting the occasional otter floating by. The room was clean, spacious, and well-equipped with a microwave and mini fridge. The décor was charming and fit the coastal atmosphere perfectly. Our fireplace wasn't operational during our stay, which was a slight disappointment. Complimentary drink tickets were included for use at the Estero Winery, which was a great perk. Kenny was especially kind and welcoming! The views are absolutely stunning, and the location is hard to beat- you can walk everywhere!!! I would definitely recommend staying here!

So beautiful and right on the water. Our room had the Morro Bay rock view. So amazing. We loved our…read moreroom. Felt like we could live there forever.

We absolutely love Gray's Inn. They are friendly, have nice beds, TVs, full kitchens, and decks…read morewith amazing views. While we love supporting local places by going out to eat, it is also a perfect place to make your own dinner, put the umbrella up on the patio table, and enjoy dinner on your deck. It is also great for morning coffee and watching the boats go out for the day. They stock coffee and tea in the kitchen, but there is also a little coffee shop next door. I love going over, grabbing a Mexican Mocha and a bagel, and sitting outside in the morning. A couple of things worth noting are that Units A and B share a deck with only a partial separation, which opens up the view of the bay for both units. There is one regular parking spot and one handicapped spot, but three rooms, so someone has to park on the street. However, parking is free and unlimited, so that wasn't an issue for us. Things are quiet a good amount of the time, but it is on the Embarcadero, so it can also be noisy from the restaurants nearby at times. It is further down from the busiest part of the Embarcadero, so things aren't crazy down here. Still, it is only a one-mile walk--or a three-minute drive--to the Rock, and the cute little movie theater is just half a mile away alongside countless shops off the Embarcadero. Everything is within easy walking distance. If you want to stay in, the couch is a futon, and my son says it isn't too uncomfortable to sleep on. We all fight over who sits in the armchair--it is a perfect reading chair. We highly recommend staying here. We stayed here for a week last summer and this summer.

Very nice and clean place to stay , nice location We just…read morestayed there for 1 night but will definitely come back

Super cute hotel. Nothing fancy but clean and cute. Close to everything. Bathroom was tiny but…read moredoable. The shower had amazing water pressure. The kitchenette was a great place to play cards and a good size fridge for lots of chilled cocktails, /beer.

I was extremely disappointed with my stay at Pleasant Inn. The room was nothing like what was…read moreadvertised online. The photos were very misleading, and the actual condition of the room was far below what I expected. The TV didn't work, there was no air conditioning, there was hair in the shower, and the room overall did not feel clean. The bed linens and towels were stained, and the entire room smelled strongly of cigarette smoke. It was so unpleasant that I couldn't sleep all night. On top of that, I could hear constant stomping from the room above throughout the night. The room and especially the bathroom were incredibly small. As someone with a physical disability, the bathroom was very difficult to use and made my stay even more uncomfortable. I also had an unpleasant interaction with one of the staff members, who was rude and unhelpful. Overall, I felt the room was dirty, uncomfortable, and completely misrepresented by the hotel's advertising. I would not stay here again and would not recommend it to anyone looking for a clean, comfortable place to stay.