Amazing local business. They are very prompt and very professional. They definitely have a great deal on the oil changes. I've recommended a few of my friends and taking several of our vehicles back to them. All the staff is courteous and professional, and they even offer a nice cool refreshment or coffee while you wait if you choose to do so. read more

Centric Automotive Center - Centric Auto Repair - Auto Repair Near Me - San Marcos, California

Had such a great experience here! They've worked on both my Mercedes and Land Rover cars - everything from thermostat and turbo lines to a water pump. They have always been honest, knowledgeable, and fair. Communication was clear, turnaround was quick, and they really take pride in their work. It's hard finding a shop you can trust, but these guys definitely earned it! Highly recommend and we will be back! read more

Centric Automotive Center - Auto Repair Near Me - San Marcos, California

I've been a costumer before, but my last visit o centric automotive was quite disappointing. The staff seemed rused and didn't fully explained the work being done read more

Fast service and respond right away when I booked my appointment. Customer friendly workers. read more

Centric Automotive Center - Fast service and respond right away when making an appointment. Highly recommend. - Auto Repair Near Me - San Marcos, California

Just started going to Centric for routine maintenance, oil change and tire rotation. Victor is extremely nice and friendly, super welcoming which is a nice change of pace with mechanics! The front office is clean and homely with a big screen so you can see your car actively being worked on. Overall this experience was great! read more

Centric Automotive Center - Victor in his lovely shop - Auto Repair Near Me - San Marcos, California

I'd just like to say that we needed help with getting some codes for our Prius. Or so we thought. Long story short with the help of Victor and Issac we're able to get to the bottom of the issue! From the beginning they had our car and our wallets best interest and you could tell the level of knowledge and compassion! Hands down and 2 thumbs up Thank you Victor! Thank you Issac! read more

Great quality of service. I brought my car in for an oil change and headlight bulb replacement. They took care of it quick and easy. read more

Centric Automotive Center - Centric Auto repair took care of my Prius easy and fast - Auto Repair Near Me - San Marcos, California

I found Centric Auto Repair through the RepairPal site after feeling like I was paying a premium at a shop on the 101 in Encinitas. I have a 2015 GMC Acadia, and Centric's good reviews and special offers pushed me to give them a try. From the start, they were very clear about pricing, sent everything in writing, and answered all my questions. They even helped me find ways to cut costs, which I really appreciated! This was right around Thanksgiving, and I needed my car back to pick up my parents from the airport before the long weekend. Even though the repairs ended up being more extensive than originally thought, they got it done on time. I love that they communicate via text - so convenient! And their team is incredibly responsive. I went back later for a smog check and learned they outsource that. There was some initial confusion, but they made it right by giving me a credit to use for future services. Like with any relationship, communication is key, and Centric nailed it. I had a great experience and will definitely go back! read more

Everyone was awesome and welcoming to me and my dog. Victor and his wife were do kind they even gave my god water while we waited for my AC to be recharged. That brings me to say they did an amazing job thank you again I left a very satisfied customer id definitely recommend anyone if they are in the area. read more

Centric Automotive Center - Victor hanging out with dolph - Auto Repair Near Me - San Marcos, California

As the owner of Performance360 Gym in San Marcos, taking care of the body is important. Not only did the team here take care of the body of my car, but they did so with integrity, timeliness, and provided knowledgeable value. This is where I trust to take my car for repairs. read more

My Toyota Prius has lasted me 14 years on its batteries and totes a hefty 200K + miles and she's still going strong. BUT, as of late, I believe this colder weather has now drained what's left and I needed to get my batteries replaced ASAP. After doing a lot of research in the area, I found CENTRIC AUTO REPAIR and I decided to trust them with my baby. CENTRIC AUTO REPAIR also contains HYBRID BATTERY REPAIR TOYOTA and they are both located within the same building in San Marcos. The map directions to their location was very direct and although they have very limited parking directly in front of their office, there is plenty of free parking space in their lot towards the back. Customer service is excellent and I was greeted by Victor. He was very knowledgeable and more importantly, came across very genuine (not like he was trying to upsell me on any services). Victor was very direct with what needed to be done to my car and what the cost would be. Originally, he said that I could just leave the vehicle with the shop & they could return it in a a few days. With all the crazy rain coming and my work situation, that couldn't work for me. I explained that I needed the work done in 1 day. Victor left to speak to his staff and was able to have me leave my car to get repaired for the next day! Even better, he contacted ENTERPRISE CAR RENTALS, next door to them, and was able to arrange a rental vehicle to me that same day! The service is above and beyond what I'd expected and their pricing was extremely great! I also appreciate that they have complimentary drinks, snacks & clean bathroom for their clients. Had a great experience with CENTRIC AUTO REPAIR and I highly recommend them. Side note: Be patient with them if you don't get a response on the phone. They only had 1 staff up front. I had better luck just driving to them and walking in. A minor inconvenience for such great service. read more

Centric Automotive Center - Yelp Awarded - Auto Repair Near Me - San Marcos, California

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Their prices are decently fair. They're willing to negotiate with you guys upon receiving my vehicle. My car looks like they washed it, and their customer service is very good. They communicated every step of the way. They even gave my kid a little toy upon picking up the vehicle. For the last three times we've been here. They have been very upfront with everything as far as pricing and parts and such so I highly recommend I'm not sure why they are only a four out of five. read more

I don't tend to leave reviews but this place is absolutely amazing. Centric has great communication, extremely transparent, and took care of all of my needs and actually went above and beyond during my service. They did a full inspection with pictures and answered all questions and concerns that I had. To be honest and off track a bit, this week has been rough and all over the place for me in general and it may sound silly but brining in my car for an oil change might have been what I needed to feel a little better lol. It's a couple less things to worry about now. They are super friendly, knowledgeable and overall the best. They got my car done in a timely manner, actually sooner than what was expected for a last minute repair on top of my oil change and I feel that they charge fairly. The value is absolutely there and is everything you can expect from a automotive center and more. read more

Nice husband & wife team who seem to run the business well. They got me in there quickly, took care of my oil change + coolant flush + brake pads & rotors... One aspect of the fix was going to take too long, so they hooked me up with an upgrade. Without creating the expectation of freebies, I wanted to acknowledge that being really cool. Thanks you guys. read more

Nice facility, good communication, good competitive pricing. Took care of my car quickly and followed up to make sure there were no other issues. read more

Isaac Banuelos at Centric was so helpful. Although what we needed was out of the scope of the work Centric does Isaac was extremely knowledgeable and hooked us up with a quality installer. Thanks Isaac! read more

In and out in one hour for my suspension issue. Excellent service , and very good value . read more

Centric Automotive Center - Reception - Auto Repair Near Me - San Marcos, California

Came in to get an oil change for my girlfriend's car. Victor was very helpful with pricing, and kept it very speedy and simple. Cute family ran shop, highly recommend! read more

Centric Automotive Center - Auto Repair Near Me - San Marcos, California

Victor is a very kind hearted man! We went here to get some work done our van and the employees at this location were very honest and reasonable as well as very generous. I would 100% would recommend this shop. Great vibes, fast work ethic, great quality, friendly environment! Thank you guys for your help!!! read more

Whole experience was amazing. Being able to communicate through text message and being very transparent and helpful. I highly recommend this auto repair. read more

Centric Automotive Center - Love the communication - Auto Repair Near Me - San Marcos, California

Sitting in the nice ac waiting for my car, there are good deals/coupons that broadcast on the speaker, and i ended up getting some discounts on my car. The people are very nice including victor who reached out to help me with my car. Fast and Quality service! read more

Centric Automotive Center - Shop - Auto Repair Near Me - San Marcos, California

Customer service is amazing. Everyone was very polite when I got here for my appointment. The location of the shop is very convenient for me as all shops that I looked for to adjust my headlight beams were really far out. They also charged me a pretty fair price for the headlight beam adjustment I requested for my car. The ambience of their waiting room is really nice and comfortable as well. read more

Victor, the owner came to my rescue one day. My great fortune was to have my battery die in the parking lot next to Centric. What kindness and knowledge that man has! He jumped my car for free and rather than take it into his shop, he knew better prices were down the street at the auto supply store and referred me there. Jump ahead 6 months when my car broke down with a cracked strut rod. Where did I have it towed? You got it, Centric. Theresa at the front desk assured me they would take receipt of my car and I didn't even have to be there. Even though the car didn't arrive until late, they had it ready the next afternoon! I trust them, they delivered and they got the job down quickly. I would take my car there again. Everyone at Centrix, from Theresa at the front desk to the mechanic and Victor the owner gave me excellent service. read more

Victor helped me get my alternator replaced incredibly fast they gave me 3 free oil changes read more

Centric Automotive Center - Auto Repair Near Me - San Marcos, California

Got me in last minute no problem, 10/10 recommend. Very nice people at the front desk as well read more

Centric Automotive Center - Got me in last minute no problem, 10/10 recommend - Auto Repair Near Me - San Marcos, California

Great pricing, great service 10/10 recommend!! Easy drop off after tow, Victor was super helpful with the whole process! read more

Centric Automotive Center - Phone number - Auto Repair Near Me - San Marcos, California

Im so please with this place they are awsome and honest love them they are very welcoming. And fun very pleasant company read more

Centric Automotive Center - Victor - Auto Repair Near Me - San Marcos, California

Absolute worst scammers on earth. They lie, they steal, they're dishonest and rude. They ruined my car and dont wanna take any responsibility. Stay away from these people. Victor and his front desk lady employee are completely dishonest and stea your money read more

Came in for an oil change this morning staff was super friendly very helpful. Quick and easy got to my car in right away definitely will be back and recommend this place 100%. read more

Centric Automotive Center - Auto Repair Near Me - San Marcos, California

Thank you Victor and Isaac for taking care of me and my wife's car. The guys washed my car and gave me a military discount! read more

Centric Automotive Center - The Centric crew - Auto Repair Near Me - San Marcos, California

Great service and they really work with you! Thank you guys for being flexible and helping me get back on the road read more

Centric Automotive Center - Auto Repair Near Me - San Marcos, California

Everyone here was so welcoming and kind, to both me and my dog! Victor and his wife were especially thoughtful; they even brought out water for my dog while we waited for my AC to be recharged. On top of the great service, they did an excellent job with the AC. I left a very satisfied customer and would definitely recommend this place to anyone in the area. read more

Words can't express my satisfaction with Victor and his team. If you're looking for a reliable, honest mechanic, this is your spot! As a young woman that knows nothing about cars, victor was patient and broke down all the information for me. AND he saved me thousands on a repair i thought I needed (per another diagnosis somewhere else). The process took a couple weeks but it was worth the wait. I will be coming back for everything in the future and recommending to family and friends read more

Super Great...Very affordable Srvice. It was fast and a free car wash . Thank you Victor you have good Customer Service, also thanks for that extra step with my car warranty. You guys have a new Customer. Thank you Jaime B read more

Great quality and value and they know. I already sent them a review on their website.

Great customer service, efficient service and great prices. Highly recommend! Victor is very helpful and very nice.

Second time using Centric. Quick battery replacement. My car's battery is in a difficult spot reach and they're able to swap it out very fast. Will definitely use again! read more

absolutely stunning deal on an oil change and super nice guys working there. I'm definitely going back.

I agreed to gave 2 things fixed on my car. I was quoted $330.00. When I picked up my car today, I walked out paying $718.00! Work that was NEVER authorized by me. I will never bring my car here again. I wouldn't recommend this place to anybody!! I didn't want to give any stars, but it wouldn't let me post a review without a star! read more

BEWARE: Please read this review as well as view the videos and receipts for proof of fraud on how Victor runs his business. I hope that this review will save you the headache from coming to Centric as well as save you tons of money- Go somewhere else but here for any auto repair needs. We came to Victor in May as both our Acura and Lexus did not have AC. It was hot outside, so we didn't do research, we saw the 5 stars review and came. Victor was very nice and the initial experience was good as they provide snacks, dinners and even a free car rental (however, you realize later that all that you are paying back through "hidden fees by double or triple charging you for parts). Victor was able to take our Lexus in right away and took 2 days to fix it. Then he took our Acura and took 2 days to fix the AC. We paid on Friday and went home. During the weekend when we drove our Lexus it began to make such a scary noise (video below) that it's never made before. I recorded my concern and texted it to Victor. Then, when we tried our Acura, it sounded like it was dying. So I sent that text to Victor as well (see video below). On Monday, Victor told us to bring it in. This is when I became suspicious that Victor and his team had no idea what they were doing and their "snacks, good customer service initially, and the "free" rental" may be a cover up to draw people in. That suspicion was confirmed when Victor told me that the "scary noise in my Lexus was because I had to many items in my glove compartment, so we removed all the items. The scary noise was still there. He then took it back again to check and came back to say, it was the AC mode that I had it on and that I needed to keep it as a certain mode to avoid the noise, I told him that's weird and for me to pay a total of $2,826.36...I should have a fixed AC. But I gave it a try and drove it around the block and still was making noise. I came back the 3rd time and this time, he said it was the left side and that it was going to cost him an additional $1100 to fix the issue. That's when I told him to not touch my car and I left to go to another dealership to review my invoice and ask for a second opinion. I was told that I was tripled charged for many parts that were already included and it was beyond price gouging that they've ever seen in their career and that I should report Victor and Centric to the BAR. I went back to Victor to give him an opportunity to do the right thing because honestly my husband and I are both working professionals and we do not have time nor want to spend our energy going through a BAR complaint or small claims court. Centric refused to meet us in the middle or fixed the issues and stated their price is based on the "3 years warranty included" So we completely let it go and decided to move on with our lives. It is now August, not even 3 months after Centric "fixed" my AC in my Acura and DOESN'T WORK AT ALL now. Apart of Centric's promotion is they pride themselves on including 1-3 years warranty based on the tier you choose. So we brought back our Acura that has a 3 year on the AC warranty, and was told that they will check it and fix it for FREE IF it's a warranty issue. In other word, if the issue is what they "fixed". If not, they charge a $154 for the check then the cost for whatever else. Seeing how UNTRUSTWORTHY centric is, we decided to not utilize the warranty with them because we are scared they will mess with our car and will "make up some reason that the problem isn't warranty". Centric and Victor has lost our complete trust and we hope that this review will help everyone thinking about doing business with Victor or Centric. Please learn from our mistakes as allowing Centric to work on our cars was the biggest mistake that have cost my family almost $5000 total. read more