Bought an Audi S4 from them in early January, they were super friendly with me and worked with me during the process! They'll even call to check in / fix any errors they might have made later down to line. Thanks to John. :) read more

John and Brian were such a huge help! The process was smooth and you can tell they genuinely care about what you can afford, helping you and making sure you're happy with your decision before anything. read more

"$60 for a tire rotation? This place is absolutely absurd! I mean, seriously, that's just outrageous. I can't fathom paying such an exorbitant price for a simple tire rotation. It's downright insane! There's no way I'm shelling out that much money for such a basic service. I'll definitely be taking my business elsewhere. This is highway robbery, plain and simple. Absolutely ridiculous!" read more

Very happy all of our experience at certified Auto sales! The sales staff was very friendly, informative and understanding. Every single step in the purchasing process was explained in full detail. They allowed us to have our own mechanic inspect the vehicle prior to purchase. Our mechanics stated that vehicle was in perfect working order and there was no sign of any kind of tampering with the computer history. All of our questions were answered to our satisfaction and far beyond our expectations. read more

Certified Auto Sales - Used Car Dealers Near Me - Upland, California

I always come here for anything my car needs! They are very fast and helpful and will make sure you leave satisfied every time!

Our family has purchased three cars from here now and it will probably be the only place we'll come to when it's time to purchase again. Great competitive prices, cars are in amazing condition and you can't beat the customer service. I was dreading beginning our car search but it was the easiest and quickest thing to get done. We're so happy with our new family car! Thank you! read more

Certified Auto Sales - 2013 Honda Odyssey - Used Car Dealers Near Me - Upland, California

John took care of me in securing a vehicle for me when I was in a bad spot after my previous car was stolen. They were responsive, experts of the market on what was available to me, and made the process seamless from beginning to end! Love my new Ford. read more

Bought my first car here and had an amazing experience, definitely recommend to any one looking for a good used vehicle. Christine from the office was so nice and made me feel welcome . 10/10 read more

Where to even start, not only are the cars reliable, so are the people working here. John and Bryan made our car buying experience as easy as ever. We have bought multiple cars here over the years and I have no complaints. Super happy with my current buy and love how honest John was through the whole process. Would definitely recommend. read more

John was very helpful and was very honest about the car i would eventually buy. Now that i have been using it more it has been a great time, i just wanted to take time and write him a review because he deserves it. read more

I just bought a car from them. It was a nice low key affair. After doing the car dealership thing and hating it with passion. John was nice and relaxed. Christine in the office was nice as was Sal the car doctor. Hopefully my car will be a good buy. So far so good. I recommend them if you are looking for a car. They have a nice selection. read more

My friend was looking for a new car and was recommended this spot. Shopping for a vehicle can be so stressful but John was super helpful, informative and respectful. I would recommend this spot to family and friends! read more

$15 for a tire repair. Got in and out in 15 minutes. Richie was fast, efficient, and friendly. He got us back on the road in no time. Thanks Richie! read more

I just bought a Subaru Outback and only put 1500 miles on it. Head gasket blew and now I'm out of a car and having to pay over 4K to have fixed. My warranty was only for 1000 miles and all they could say was " sorry ". I WONT recommend this place to anyone! read more

Bought my daughter a 2009 BMW from here. It's been a great car and any interactions I've had beyond the purchase have been great.

A very trustworthy and truthful auto dealer. I bought a 2014 Audi A4 two and a half years ago and have not had any, I mean not one issue with this car. This is most dependable car I have ever owned. I am so pleased that I would suggest this dealership above all others. I'm a very lucky person to have stopped into that auto lot that day. read more

Certified Auto Sales - Used Car Dealers Near Me - Upland, California

4 years later....... This has been a great vehicle and our purchase was a great deal. However, after servicing this car several times and knowing all of its flaws inside and out, I found frame damage on the passenger side of the vehicle behind the front bumper with a little bit of rust as well as a bad rear CV axle (thankfully the car was still under the B-B warranty and that was covered as well as a water pump failure). The front bumper was replaced at some point before I owned the vehicle and it concealed the damage. After a few months of cleaning the fresh detail started to ware off, I could see the different paint colors and different metallic coat to the bumper. Certified did a great job at cleaning this car up, because even I did not notice any of these things when I inspected the car. It has been a very reliable vehicle, but I just wish I would have known that this was damaged before I purchased. A little bit more honesty goes a long way in making customers feel safe. Take a good look at all the frame rails with a flashlight before you take delivery. You may find something unexpected that was not reported by the previous party. This car was listed at a great price and I should have known to look for something that was out of place. I learned my lesson. Over all I would buy from them again, but now I know what to look for. read more

Very pleasant experience. We would recommend Certified Auto Sales to family or friends. The car was just as posted and transaction was quick, easy and handled by very nice personnel. Would buy from them again. read more

I recently purchased a vehicle here and the experience was a pleasure. I was able to test drive the car for as long as i pleased and in the whole process I never felt pressured into purchasing anything. John helped me through the whole process of purchasing the vehicle when I was ready to do so. Sal also took care of every little thing the car needed attention to and that felt like I was well taken care of. read more

Bought a car from these guys. Had problems right off the bat didn't want to help really but finally did. A month later my car starts to fall apart I call to let them know and he told me to go to hell I bought a used car read more

Wanted to let everyone know that this is the mechanic you need.If you've ever been hesitant about going to a place because they are going to over charge or be rude well this is the place that will put all your worries to rest.Johnny and the guys worked on my car and had it back to me super fast! Great communication and was willing to work with me and help me out in a time of need.There is no other place that i have ever been to that has been so helpful and also did a great job.I think what makes this place different is that you're really treated like a valued customer and that your business is important to them and that really says a lot. read more

I live in Palm Desert, Ca. A woman failed to yield to my right of way and totalled my 2007 BMW 525i in Feb 2017. Her ins co cut me a check to settle the damages. Check in hand I began searching the internet for a vehicle as close to identical to mine, and found it 2 hrs away at Certified Auto Sales in Upland, Ca . My sales associate Nick was honest and forthright with the condition and price; he immediately put my mind at ease about purchasing a "used" vehicle. He provided me with all the information I would need (Carfax, vin report, accident history, Maintanence records etc) to essentially feel confident enough to have a friend drop me off on his way to LAX, knowing I'd be returning home in the same vehicle he described. This vehicle purchase was the single easiest business transaction I have every made in my life. As a single female in her late 30's its typical for salesmen ( on comission) to try to "get over" on you especially if you're alone. When I arrived there were no surprises: no excuses for why something was other then as described over the phone, no conflict, no issues with the car, no hassles, no "price recalculation" nothing different then promised and expected. In just forty minutes Nick and the awesome staff at Certified had me happily rollin' out the door in a flawless 2007 BMW 525i. *I had a cheekache from smiling the whole way home... If shopping for a Used or Certified PreOwned fine quality vehicle, this is the place to go. Sharron Y. Chavis Palm Desert read more

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The GM/Sales person John is a very friendly guy. He's not like those typical sales people whom try to persuade you into getting something you don't want. Usually sales people are desperate for your money and could careless. However, he's very understanding and I really appreciated that! Also the lady whom works inside the office (I forgot her name) shes really sweet and made the process go smoothly and didn't take to long. We bought a VW 4 months ago and we recently came back and bought a second car from John. Couldn't be happier :) Thanks Again! read more

Certified Auto Sales - 2013 Hyundai Elantra GLS. - Used Car Dealers Near Me - Upland, California

Great staff, selection and deals. Very helpful and friendly owner. We keep buying cars from this place for great deals and have never run into issues. read more

I have bought three cars over the last several years from John. He truly cares about his customers and does his very best to make sure they are happy and taken care of. I told John specifically what I was looking for and he exceeded my expectations! I have told all my friends and family about Certified Auto Sales. If you are looking for a good used car come here first. The cars are beautiful. Also Johnny and Sal in the service department are wonderful. They have been very good to me and my family and because of that I remain a loyal customer. read more

Purchased my Camry yesterday and I am more than satisfied. John and Brian were very helpful and made my car shopping easier than I've ever experienced. Will definitely be returning in the future whenever I need another vehicle. Thanks again. read more

Very pleased! We saw a vehicle online. A gorgeous fully loaded BMW 750i Albina B7. My girlfriend and I made a call to see if we could come down and see it. A gentlemen named Andrew answered and we met with him. First off he was very nice and not pushy. The car was clean, the Carfax immaculate, low miles, 1 owner etc etc. so yeah we went inside to qualify. Then we met John to talk turkey. He was pretty awesome. Straight forward family man and he decided to finance us in house himself. It literally took one hour. They walked us through everything in the car. I would not only recommend to you reading this but also know that referring my own friends and family will end in a positive experience! Very grateful read more

This was the best car shopping experience and it's all thanks to John. Love doing business with certified auto sales. I send family members there to purchase a preowned car. read more

Sal was great! I came in for an oil change on an early Saturday morning and he got me in and out within 45 minutes! The waiting room was also very spacious and clean! Fun Fact: Check out the abstract master piece that is right in the front office as you walk in! A colleague at Certified Auto's created that on his own!! read more

This auto dealer gave an amazing experience with helping us buy my sisters FIRST CAR!! I highly recommend Certified Auto Sales! They are very welcoming, professional and explain everything in a way that is very understanding for a first time buyer or non experience buyer! My sister had been eyeing a Toyota Solara a different dealers but it was the one here that caught her attention because the quality of the car was so much better then any other and they have very good prices as well! I myself have bought/leased a total of maybe 12 cars (for myself, husband, & parents) an usually a new car dealers but woowww the experience here was much better then all the times I have bought a new car because the financing process isn't explained as detailed/thoroughly as it was here at Certified Auto Sales! I appreciate you guys for taking the time to explain to my sister what she was in for & breaking it down for her! You guys are amazing! I am definitely looking at buy another used car in the future and when that time comes, I'm going to bring my business here! We drove from the San Fernando Valley to Upland (it was a 50+mile drive) and it was Soooooooo worth it. Thank you guys so much again! I will also definitely be recommending people here! read more

Certified Auto Sales - Happy with our Toyota Solara! - Used Car Dealers Near Me - Upland, California

Highly recommended this lot if your looking for a reliable used car without a hassle or headache. Jon took great care of us and we drove away happy. Took our new ride to my mechanic which verified we got a great car. Treated right from start to finish . Definitely letting anyone I know looking for a ride to check out this spot. read more

This is a great company that really cares about it's customers. Brian was very honest and helpful throughout the whole process. They were understanding when I had concerns and never pushed me to buy something I wasn't comfortable with. I got a great car for a great price and was treated as a highly valued patron through every step. Upon buying the car, I was given a 7 day period where I could take the car back no-questions-asked if I didn't absolutely love it and a 30 day period where I could take the car to their in-house shop and get repairs done for 50%-100% off. I never needed to use either of these contracts, but it felt great knowing that Certified Auto had my back. If you want to trust the people that you buy a car from, look no further. read more

Well its been a little over a month, unfortunately had to take it back three times. Each time they addressed my concern. I am happy with my purchase so far and appreciate their handling of my concerns. We understand these cars are not brand new, they are used, yet old or new money spends the same, we don't have much of it and try to be conservative with it. Thanks Certified, so far so good. read more

Certified Auto Sales - Used Car Dealers Near Me - Upland, California

I'm going to make this my new mechanic!!! I pulled up with a flat tire and they ended up finding and removing/plugging 3 nails in my flat tire, and 2 more nails in 2 other tires! I had no idea I had so many nails in my tires and these guys were awesome, super nice, incredibly fair priced, and got me back on the road in no time. I really appreciated the fact that they seemed to really care about making sure all my tires were clear of nails before leaving. I will definitely will be back for any future car problems as they do everything from A to Z! read more

I wish ALL car dealerships were like this one. Let me begin saying that it just took one hour and fifteen minutes to get through the door and drive out with the vehicle I wanted and needed. Our salesman was Nick, a very knowledgeable, patient and professional individual; he explained and reviewed the car history and specs, also ran the credit report and took car of the financing with the Bank. After approval, Milena explains all the paper work concerning the financing, DMV and others. They are a family owned business, with a very aggressively priced fleet. A plus for them. I came in at 10:45 am and left at noon!!! Absolutely recommend this dealer. read more

We purchased a Toyota Prius from this place about a month ago. Brian was awesome through the entire process and was very accommodating to our needs. The owner was also very fair with the negotiated purchase price. The vehicle had a few minor cosmetic issues that was taken care of promptly. I would recommend this place to anyone searching for a car. They don't pressure you, rush you or make you feel obligated to buying their vehicles. It was a pleasure to deal with all of the staff. read more

We had a wonderful experience at Certified Auto Sales Upland. Thank you to John, Sal, Lana, Andrew, and their whole team. We went in for a certain vehicle but ended up buying a car that better suited our needs. John and his team put no pressure on us to buy and let us take our time making our decision. We were encouraged to drive the car around to make sure it was a good fit for our daughter. We were given 4 days to take it home and decide, knowing we could bring it back, with no questions asked, if we decided it wasn't the right car. We were encouraged to take it to our own mechanic to have it checked out - which we did. Our mechanic found a repair that was needed and John and Sal gladly repaired the issue with no hesitation and no questions. We appreciate the way they do business. We will be back when we need to buy another car and/or to maintain our current cars in their full-service garage. Thank you, Certified Auto Sales Upland!! read more

Certified Auto Sales - She's loving her 2006 BMW X5 purchased from Certified Auto Sales Upland. Thank you, John and your team. - Used Car Dealers Near Me - Upland, California

I was looking for a Honda Element and found this dealership, I was a little worried going because when I bought my first car I was walked all over on from a different dealership. I'm glad to say that here you will be greeted with a kind energy, that cares about you and try's to get you in the car of your dreams, you will be greeted with smiles and John answered all of my questions, it was such an easy and fast process I was blown away. Not only will you find The car if your dreams, you also have an honest and trustworthy dealer helping you. If there is any problem they are will to help solve it! I have already recommended this place to my family and friends! read more

Had an incredible experience! I did not feel pressured to buy anything right away. We were shown the carfax and Nick the sales director made the purchase of our new vehicle very simple and quick. We will be returning and I recommend this place! We left very happy with our experience with the entire team as well as with our purchase! -Rocio read more

We purchased a used car from John at Certified Auto Sales. Buy from John!!! His used cars are fantastic, his car lot is clean and well maintained. He did not add on a bunch of extras to inflate the price. I am over the moon satisfied with the car, the way we were treated, and his staff!! I have three more children that are saving to buy there first car. We will be taking our business back to John at Certified. If you need a used car, fair price, and want to support local small business, go see John. read more