Walked in. Took me right away. Had a lovely experience. Did a pedicure. Vibe was relaxing. Service…read morewas wonderful

Amazing Services, If your going to get your finger nails done Def go see sunny in particular. I…read moregot the extentions and gel polish and oh my gosh they are so beautiful and look like the photo. The photo with the ring was my inspo pic and the other one is what i got !!!

I have been to the spa twice. The first time I had a body treatment and massage and this most…read morerecent a luxe pedicure. Price/Value: 3 stars It's hands down the most expensive spa in Rhode Island. $220 or $230 is the starting price for a 50 facial or massage. My pedicure was $150 before tip. While it was lovely it was no different than going to a mini luxe. The reason I generally give the spa a low value rating is because you don't get much in terms of amenities . There is a steam room in the bathroom and that is where it ends. It is a lovely steam room and but I wish they would invest in updating the facility with a sauna and hot tub to add value. There is a relaxation room which has a nice view of ocean (with some parking lot) but it would be nice to have more wellness options when you're having a $200-$600 spa afternoon. Actual services: 4-5 stars The folks providing the services are professional and hardworking. I went with a large group and everyone was pleased with their services. Bathroom Staff: 5 stars Hardworking, friendly ladies that are so appreciated! Front desk and manager: 3 stars My experience was that some minor mistakes were made during my visit but at no time did anyone say "I apologize for that." It was clear someone was newer to the job but shouldn't they provide in depth training? They dropped the ball because a simple acknowledgement goes a long way. They have some snacks in the rooms with the view, tea and some plain water. I preferred when they individually packed the snacks vs. The big bowls of snacks they have now. The complimentary hairbrush though?!? That thing is amazing! I hold this spa to a high standard due to the cost. I hope this gave some honest insights.

OH so wonderful but OH so expensive! Beyond the somewhat staggering pricing, spa lovers should add…read morethis to their bucket list for the location alone. The Ocean House is OH so dreamy and the spa staff could not have been more gracious. I enjoyed my treatment tremendously. At least the refreshing ocean breeze and sparkly million dollar view were free!

My name is James.We aer under new management. Monday -Thursday pedicure & manicure special 20%…read moreoff. We also use disposable tools and liners for each pedicures.we have nice nail technician. SPECIAL LIST : package 1 (regular pedicure+regular manicure +10min chair massage $ 50) Package 2 ( regular pedicure +regular manicure +20min chair massage $65) Package 3 ( lemon spa pedicure +regular manicure +20min chair massage $80

I walked in Sunday morning right after they opened, and asked for a pedi / mani. Owner lied to me…read moreand told me they don't do walk-ins to refuse my service.

I have had many positive experiences here. Everyone is very friendly and always welcoming. Their…read moreattention to detail is what keeps bringing me back. I am very happy with the services they provide and will continue to a their client.

I requested a French gel pedicure in the shape square. they were very nice when first coming in I…read morewas greeted. I cant remember her name but she's the one that seems to speak English the best. That's who did my pedicure. maybe she's the owner I'm not sure. But the moment she asked me if I was getting spa treatment added and I declined her whole mood changed. And that should've been the first red flag but because I came here before I didn't really think anything of it. my pedicure was rushed And I mean rushed the quickest pedicure I've ever had lol. Like 30 minutes and even then I feel like I'm being generous. a lady next to me who got gel French as well with NO spa treatment, we were seated at the same time, started at the same time and I was done before her. My pinky toe was cut extremely short to where it looked like a had no toe nail and just my skin was painted. At first glance the pedicure looked okay. But two hours after I left the buisness I go home and the gel was peeling clean off my toes. All I did after the pedicure was pick up groceries and my children. I've been getting gel French pedicures for the past 15 years and never experienced this anywhere. there was gel in the cracks of my toenail that were peeling and cracking and I knew if I peeled it all the gel on my toes would come off with it. And after that I really examined my pedicure. By my cuticle on my big toe wasn't even painted 3/4 of my toe was done and I didn't even think that was possible. my toenails were round instead of square and were different shapes and uneven . I gave the lady a $15 tip on top of paying $70 for a pedicure ONLY. Because as I said I've been here before and received good service. I called the establishment and the woman who answered that I'm pretty sure was the one who did it just said sorry and hung up . No type of resolution, no offer to fix it, NOTHING. just took my money . If I were anybody I would pick a different establishment for a spa mani pedi treatment and I am moving forward. I DONT EVER RECOMMEND COMING HERE TO ANYONE. I literally peeled it off and had to except I got jipped $100. After reading other reviews a lot of other customers experienced similar things as me as well recently.

I frequent this nail spa as the owner, Ke is a very nice person and her staff is attentive and…read moretheir services are professionally performed. It's pretty laid back which is nice when you're looking to enjoy a bit of self-care in peace. The shop itself is clean and they get you in and out, being respectful of your time. I've recommended this shop to others who were equally pleased.

Stopped in on a whim. Needed a pedi and was feeling like getting some coffin nails would be a good…read morechange. The olive oil pedicure was particularly nice with an added boost of moisture for the dry season. Everyone was meticulous, helpful, and did a wonderful job. I will definitely be going back.

Service was great. My only complaint was, my technician nipped a little too low on my toes during…read moremy pedicure.

Do not waste your time and money here! They 3 hours for a manicure and pedicure for 2 people. I…read moredidn't even get the nails I wanted. They get annoyed and frustrated because you explain over and over what you want but when you tell them it is not what you want they get upset and act like you it's your fault. These are the prices and it's even more frustrating to pay this and not get what you want. Plus they make you wait even when you have an appointment.

I had a very disappointing experience here. When I arrived,…read moreI asked for a simple gel polish on my natural nails. I was first told it would be $35. Then, while they were already working on my nails, they suddenly changed the price to $75 because they said it required "more work." On top of that, they asked if I wanted a massage, but did not mention that it would be an additional $20 charge. In the end, my total was $95 for a result that I was not happy with. I went back to have them fix it, and even after tipping $15, they asked for an additional tip, which felt very uncomfortable and unprofessional. I don't mind paying for good service, but changing prices in the middle of the service and pushing for extra tips is unacceptable. I left very dissatisfied and would not return.

This place is wonderful! Appointments are recommended because it does get busy. We brought my…read moregranddaughter and they painted her nails for her Wicked-themed birthday party. They put pretty butterfly stickers on her big toes. So cute! I only wanted a basic pedicure and there was no pressure to upgrade me as I've encountered at other places. Yoyo did a perfect job - cutting my nails as short as I wanted them. The leg massage was so great! All the employees were so friendly and professional. We will definitely return!

Best manicure of my life outside of Ukraine. The place is…read morespotless - you can eat off the floors. I will come from Norwalk again just to get such fantastic service.

Absolutely loved my experience! Friendly and professional. Took their time--never once felt…read morerushed. The salon was spotless, beautifully organized, and had such a welcoming atmosphere. And the neck massage at the end was the perfect finishing touch! I'll definitely come back when visiting the area again!