Tenant Planet has done a great job managing my property in San Diego for the past 5 years. The team…read morehas been responsive and helpful with quick repairs on my older property, online financials, and tenant turnovers. The team works hard to keep me updated and informed - recommend!

I've had too many bad experiences to name, but I will mention one. Last year, 2025, Tenant Planet…read morewas late getting my lease renewal to me. They realized it on November 12, 2025. They immediately emailed me and sent someone to my house with a lease renewal and the rent increase. I called and asked when would the new rent be due; I was told December 12, 2025. I paid my new rent on December 4, 2025, lovely Tenant Planet charged me a $150 late fee (they will not reverse it) the old rent, plus the new and rental insurance. Never mind, I've sent a copy my rental agreement three times. The right hand doesn't know what the left is doing. I've been renting this property since 2011, and unfortunately, the owner may be loosing me as a tenant. If you're a property owner, think again if you were thinking about using this company.

As a property owner I wouldn't recommend this company at all. The CFO Tony Tibbets repeatedly…read moredidn't make the HOA payments for my property and it is part of his job to do so. That cause late fees and unnecessary confusion. Joshua Burton, the President of this company, tried to gaslight me regarding a missing $300 from my payment. He said I was paid out for it and once I proved I wasn't he stopped responding to me. Victor Long, the property manager for my property, allowed the tenants to repeatedly pay late and didn't take any action until I became more involved with the situation. When I changed property managers we weren't given the documents requested and needed. They gave us duplicates of documents we didn't need. They gave us the incorrect document for the current rent which caused a rent shortage for April 2026. When changing management companies it was discovered an HOA payment was missed (again) and instead of taking responsibility for it Tony and Victor tried to blame it on my new manager. It turns out the check was never cashed, if it was actually sent, so they wouldn't have been able to balance their books. Now there is a late fee I have had to pay for out of pocket because Tony Tibbets won't respond to me Finally the person employed to answer their phones is unhelpful and does the bare minimum. He said his name is Keith but I'm not sure if that's true. Stay as far away from this company as possible!

Professionals. Friendly. Responsive. No surprises. Honest…read moreteam that's helping me saving money and get the most out of my rental properties. Definitely recommend.

StratProp bought my apartment complex several years ago, and since day 1 they've been making Many…read moreimprovements to the exterior of the buildings, parking lot, and public spaces. I haven't really needed much from them, in terms of maintenance issues within my Apt unit, but just this month I had two urgent issues come up. (one with my fridge and one with stopped shower drain). I put in 2 Maint Requests through my Resident app, and Both issues were fixed, within 12-24hrs. I would Definitely recommend to anyone searching for an apartment to lease in San Diego, to filter your search to StratPropManaged listings. Jeff McPike

Strat Property Management continues to disappoint, most recently through its accounting department…read more While I genuinely like the units in the Structure Lofts building, which is why I moved next door into a larger unit with a patio...the administrative experience has been frustrating. I was explicitly told that each unit and lease would be handled independently from a financial perspective. Based on that communication, I was informed I would receive a $3,600 refund from my previous unit. I am now being told that the accounts are "even," without any clear or detailed breakdown showing how the finances were reconciled or combined. This reflects a lack of clear communication and proactive follow-through. Based on past experience, I anticipate having to make multiple requests before receiving a transparent and itemized explanation.

My parents own several properties all over San Diego and use J&D Property Management…read more J&D is great! Dave, Josh, Helen, and Alexandra take care of everything so my parents never have to worry about their properties. Alexandra and Helen do a fine job with the bookkeeping and monthly reports. Dave and Joshua are great about checking our properties and making sure everything is running smoothly. Oliver Tyson is the leasing agent and rents out our units within 1-2 days, sometimes within hours!!! Lastly, they have low management fees and they personalize my parents accounts the way my they like it. Completely recommend J&D Management.

As a property owner I wouldn't recommend this company at all. The CFO Tony Tibbets repeatedly…read moredidn't make the HOA payments for my property and it is part of his job to do so. That cause late fees and unnecessary confusion. Joshua Burton, the President of this company, tried to gaslight me regarding a missing $300 from my payment. He said I was paid out for it and once I proved I wasn't he stopped responding to me. Victor Long, the property manager for my property, allowed the tenants to repeatedly pay late and didn't take any action until I became more involved with the situation. When I changed property managers we weren't given the documents requested and needed. They gave us duplicates of documents we didn't need. They gave us the incorrect document for the current rent which caused a rent shortage for April 2026. When changing management companies it was discovered an HOA payment was missed (again) and instead of taking responsibility for it Tony and Victor tried to blame it on my new manager. It turns out the check was never cashed, if it was actually sent, so they wouldn't have been able to balance their books. Now there is a late fee I have had to pay for out of pocket because Tony Tibbets won't respond to me Finally the person employed to answer their phones is unhelpful and does the bare minimum. He said his name is Keith but I'm not sure if that's true. Stay as far away from this company as possible!

We recently rented a property with Tim and Andy, we had to move suddenly due to issues with our…read moreprevious rental. It's been a great, smooth process and they've been very responsive and helpful! We are looking forward to being their tenants and appreciate their professionalism. Thank you, Tim and Andy!

overall great landlords to have. They were courteous, take good care of their properties, and…read moreprovide an affordable rent . Thank you krista who has been so helpful and communicated quickly with

They're always responsive, helpful, and attentive. It feels weird to say I have positive…read moreexperiences with HOA-related things, but I do--thanks to the Summit folks!

The Summit Management Team has always been responsive and professional. If you are an hoa board…read morelooking for a management team with years of experience and expertise this company is a great choice!

Excellent management company. Very responsive and reasonable people…read more I've been at the same location since 2018 and have been through a number of owners and management companies. These guys are the best by far. Recently we had a pest control company come out for preventive maintenance on a number of units. The pest control company assured everyone that no special care needed to be taken to protect our belongings from an all-day heat treatment of our units. Well the treatment ended up damaging a lot of property, both belonging to individual tenants like me (shoes, computer monitor, etc.), and also belonging to the property owner (such as warping plastic blinds). I've been working closely with Sean and Laura at Advantage Team to resolve the issue. Sean came out to see all of the damage in person and could not have been more sincerely apologetic and reassuring that I would be made whole. And today, Laura e-mailed me to ask whether I'd like a check or a rent credit for my damaged property. While the liability does seem to lie with the pest control company, Laura said her team would prefer to take care of me now so I don't have to wait, and that they'll pursue the pest control company for reimbursement on their own. Really an above and beyond gesture. My experience with virtually every other management company is that you need to be prepared to go to small claims court to be made whole in a situation like this. So it was a huge relief to realize I would not need to do that. Sean and Laura have been nothing but honest, friendly, and helpful throughout this ordeal. And that's also been my general experience over the last few years they've been managing. I expect to be here a few more years and I really hope these guys are the managers for the rest of that time. Thanks a lot, you guys.

Rented from them for one year in a BEAUTIFUL house in North PB. 99% of the time you call them for…read moreany sort of issue or question they will not answer. We would literally show up to their office to ask questions and no one would be at the office. ZERO COMMUNICATION. They are actually awful I have never rented from anyone worse and I've been renting from different landlords every year from 2019-present. Like they are worse than the landlords I had on SDSU's campus, and that says a lot (if you know, you know). Termites, cockroaches, spiders, an absurd amount of mold and they don't care!!! I don't even leave reviews on anything but they are so bad I had to.

I am tenant: I have lived at a condo in Birdland for a year - going on 2nd year. As far as move in…read moreprocess- it was easy, straightforward, fast response time. The app makes it easy to submit service requests, pay rent, look at documents. They have been prompt with any repairs I've needed. I love my condo, & it has been lovely overall so far. The only issue I've had if with some of the HOA rules, but that's out of their control anyways. The rent prices/lease increases seem very reasonable & fair- I'd say it's a good value compared to other properties in my area.

The WORST property management company I've ever had the displeasure of working with. I'm both a…read morelandlord who owns multiple properties out-of-state and a tenant who rents by the beach in California. I've never worked with a company who is so non-responsive and unwilling to improve/fix basic issues in a luxury property we pay $6,0000 a month to rent, such as: - AC that didn't work and they wouldn't properly fix, leading to a full leak through the ceiling with water dripping onto our bed that took several months to correct - RATS - trees falling over that they're unwilling to pay to trim, and are starting to pose a MAJOR liability issue - windows that were completely fogged from the exterior from the day we moved in that they are unwilling to clean - electrical outlets that don't work and it's been 10 days since I reported the issue and trying to follow up multiple times. I highly recommend you do NOT work with Sunset.