1. Carpet Contractors

    1. Carpet Contractors

    0

    San Francisco, CA

    Carpet Contractors

    4.3 (89 reviews)
    Open 9:00 am - 6:00 pm

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    Reviews With Photos

    a hardwood floor in a home
    Alexander C.

    Extremely pleased with my recent carpet purchase/install done by Carpet Contractors. They came and measured the same day I called and in less than a week I had the carpet installed. They were professional and reliable from start to finish. Great value, as well. I can't recommend them enough!

    We want to thank Jim Mendelsohn for handling this project with professionalism, great communication, and above all a timely installation. We were in a time crunch as another carpet company canceled at the last minute and Jim was able to quickly find a solution and a quick turnaround. We were carpeting in a studio apartment in a building we own, and needed some soundproofing solutions. Within a week from signing the contract we had the carpet installed, and they did a beautiful job. Next time we will definitely go to Carpet contractors first. And by the way the price was significantly less than other quotes. We highly recommend Carpet contractors.

    Fraying carpet ends.
    Ryu H.

    BEWARE!! Quick to sell but when it comes to quality of work and install, it's makes regret getting carpet here. My carpet install was fine for about a week then it started to lift in some areas. I called multiple times only for them to tell me they will call me back. I simply wanted them to repair it. I can't stand walking on the carpet in my house because I fear it's going to fall apart. It's a horrible feeling. Ever buy a car that turned out to be a lemon but you are stuck with it? That's how I feel. Thanks for the response Nick. I will be reaching out shortly. Here are some pictures.

    Our new stair runner
    K C.

    We had a great experience with carpet contractors installing a stair runner. They were knowledgeable and able to get the work completed very quickly at a reasonable price. I fell down our hardwood stairs and broke my elbow and we needed a runner to make them less slippery. I think they came our beautiful and I feel much safer.

    Ronald W.

    Excellent service. Can't be beat. The selection is extensive. The installation work was done through Jim Mendelson., and went smoothly. His installers arrive early and finished in good time.

    New living room rug

    I needed a replacement for an area rug that my kids had just plain worn out over the years. Demetri was excellent on the phone in asking all the right questions and a few I hadn't even considered. He then showed me dozens of sample in their showroom, taking my feedback and refining the search until we found exactly the perfect color, style, and pile that my wife and I were looking for. His team cut it and delivered in just a couple of days and then brought it in and helped us lay it in the living room. It's much nicer than we were hoping for and way better than the old rug....and all for a very reasonable price. Extremely helpful and professional from beginning to end! (Side note: Demetri and the entire team were all very conscientious and respectful about wearing masks which we especially appreciated since our 13-year old is at high risk of infection.)

    a bedroom with a couch and a bed

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    Photo of Ankit P.
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    11 months ago

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    4 months ago

    The team at Carpet Contractors was efficient and speedy. They provided wonderful customer service and a quality carpet installation.

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    Photo of R. P.
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    7 months ago

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    1 year ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Photo of Ryu H.
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    7 years ago

    Business owner information

    Photo of Nick B.

    Nick B.

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    Nick B.

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    5 years ago

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    4 years ago

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    3 years ago

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    Nick B.

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    6 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Oscar and Julio did an excellent job. They were fast, thorough and great to work with. I'd definitely recommend them.

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    6 years ago

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    4 years ago

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    18 years ago

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    13 years ago

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    Nick B.

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    12 years ago

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    15 years ago

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    17 years ago

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    8 years ago

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    18 years ago

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    12 years ago

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    15 years ago

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    Page 1 of 3

    Ask the Community - Carpet Contractors

    Review Highlights - Carpet Contractors

    * Friday - Jim said a slot opened up on his installers schedule sooner, and he had them replace the carpets that day.

    Mentioned in 12 reviews

    Read more highlights

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    Tom's Hardwood Floors

    Tom's Hardwood Floors

    4.8
    (348 reviews)

    Floor refinishing and stair repair went well. Fair pricing. Job completed sooner than planned…read more Workers took the effort to cleanup the work areas after each day.

    If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

    The Floor Store

    The Floor Store

    4.6
    (192 reviews)

    The Floor Store is a hidden gem on Clement St. They share parking with FedEx, so there's parking…read moreavailable, don't worry. The store is unexpectedly massive with many great engineered hardwood flooring options. I arrived at the store in a mild crisis state as I was unhappy with the vinyl flooring selections our interior designer has recently picked out for the renovation of our house built during the Edwardian period. She picked this out because vinyl was "cost-friendly," but I quickly found out many great engineered hardwood sections that were cheaper and nicer looking than vinyl with TJ's help. TJ was chill, nice, and talked to my fiancé and me for two hours, educating us on engineered hardwood flooring and helping us pick out almost 4,000 sq ft of 4 different types of flooring for four different units to help us maintain the original beauty of the Edwardian building and stay under budget. We ended up saving over $10K switching from vinyl to engineered hardwood by purchasing from The Floor Store!

    I am posting this review as an open, 24-hour escalation to the Store Manager and Corporate…read moreLeadership regarding my order at the Geary Blvd location. I paid a deposit months ago for a specific, HOA-approved carpet for a real estate listing. My sales rep, Rodney, took the payment, provided zero proactive communication for weeks, and sent a blanket "Will do!" when I submitted the final HOA approval. Only after I was forced to follow up after more than a week of silence did Rodney admit the warehouse "misplaced" the inventory. Rather than taking accountability for failing to order/secure the product on time, he attempted an unauthorized product swap--sending photos of a completely different alternative carpet and trying to force it onto my project without my consent. When confronted, Rodney scrambled, blamed the HOA, made excuses about warehouse inventory numbers, and admitted the original carpet would take weeks to arrive--confirming he spent weeks hiding severe delays rather than managing the order. THIS IS A DIRECT 24-HOUR NOTICE TO MANAGEMENT: I require store management to contact me directly within 24 hours to either: 1. Provide written confirmation of a firm, expedited delivery and installation date for the exact contracted carpet, OR 2. Process a 100% full refund of my deposit immediately so I can take my business to a professional vendor. If management fails to resolve this within 24 hours, I will be filing a formal credit card chargeback for unfulfilled goods/services and taking further steps to recover financial holding damages caused by these listing delays. Rodney and The Floor Store team on Geary have severely impacted my timeline through gross incompetence. Management needs to fix this today.

    Carpet Contractors - carpeting - Updated July 2026

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