Great experience all around, Nikki is a professional helped me understand a lot of things about…read moreengagement rings. She worked diligently to find the right style, cut and stone, treated me like family and made this process very enjoyable all while earning a customer for life. The craftsmanship, quality, customer service and knowledge of this small family business is a true testament passed down thru generations of hard work. With a keen eye for detail and quality I can personally say from experience you will not find a better jeweler that provides top tier customer service and world class designs and will provide you with custom pieces, with the highest quality gems and precious metals that your hard earned money can buy. I can guarantee you will walk out of here without a doubt knowing you were not taken advantage of or didn't get what you paid for. This family has earned my trust, respect and business for life. You're not just buying jewelry here you are getting an experience that you will not find at any other jeweler. We will always be thankful for you guys and look forward to working with you for our wedding bands! Thank you for helping me find the perfect ring to start our lives together!

Nikki was very helpful. This is a family business. Custom art designs. One of a kind gifts…read more Personalized service!

I stumbled across this shop recently, and I was very impressed with the product selection and…read morefriendly service. They offer a wide range of styles, sizes, and materials as well as basic tools for beading. They carry wooden needle cases which I had struggled to find last year. There is convenient free parking in front. Highly recommend!

I've been to this bead shop on multiple occasions and always find everything I need, plus things I…read moredidn't know I needed. They also feature local bead artists and designers. They also offer jewelry making classes. Love this shop and highly recommend to everyone.

I've gone to Kenny from when he was over in Richmond Hts. Many yrs.ago! I worked in the same plaza!…read moreHe's WONDERFUL, and u mention his name or the store, ALWSYS GET A VERY GOOD REVIEW!!!!WHEN I need something worked on or fixed, he's the place!!!!! Very trustworthy!!! Thanks, always been a good jeweler!

Fantastic shop will definitely be back soon the service was impeccable they gave me a date when my…read morerepairs would be ready and they were earlier than expected The workmanship done was amazing Ken knows what he is doing and a knowledgeable staff as well 10 out of 10

I am not sure who we worked with but from the moment I made the first call to see if there was a…read morevery particular watch in stock from the last time we went in, the customer service, the exceptional cleanliness and professionalism was outstanding. Although THEY didn't have the particular watch (very sought after and popular watch at the moment), they continued to help us size the bracelet at multiple times, not because they messed up the sizing but a new watch comes with getting used to it. Thank you for your help!

Always have a great experience at Alson. Becky is a very helpful and never seems to be in a rush,…read morewhich I appreciate. I have purchased a handful of items from Alson and I am extremely satisfied with all of them. I look forward for the opportunity to purchase my next watch from them.

Stuart designed the most beautiful custom made ring for my fiancé. I had a ring from my great…read moregrandmother and he transferred the center diamond into a new custom band. It came out perfectly and the price was much better than any other jewelers I'd seen in the Cleveland area. Highly recommend and will be going back!

They created the engagement ring of my dreams. I brought them a ring I had as inspiration and they…read moredelivered exactly what I asked for more sparkle and more durability

I have used Antrobus Designs for several repairs as well as rebuilding a set of rings made by…read moreanother local jeweler who had made the bands too narrow for the inset stones, so the stones were getting damaged. Pete Antrobus had always been thoughtful about the work, and I had admired many of his designs in the store. For a (big) birthday I asked Pete to make a pair of earrings for me that adapted the design of a bracelet in the store that I loved. He listened to what I wanted, sketched ideas, modified plans to meet my goals, and applied his expertise to ensure the final design and product made sense structurally and aesthetically. They are perfect! If I could include a picture I would - but regardless, a trip to the store is well worth your time if you are looking for something lovely and lasting.

I can't review this place from a purchaser point of view, but I'll do my best to relay what I've…read moreheard and experienced first hand. In December, my boyfriend was frantically looking for a place to set his grandmother's diamond after a mishap with another setting. He happened upon this nice little shop and was met with helpful and enthusiastic service. Though the setting he wanted and the diamond that he had wasn't the ideal combination for the jeweler here, since they particularly do customization and their own designing, everything worked out perfectly. Onto my dealings with the couple that own this shop. I had to come in to get the ring sized. This was also in December, so we had to account for cold hands and such, but I did end up going twice for sizing. The first time, I was told I "have no knuckles" and need to get the ring sized pretty small, so that's what we did. It ended up so small that my finger was very uncomfortable and there was an immediate purple line where the ring was. Upon going back, I was discouraged from going up a portion of a size (I think we only ended up going up a half or quarter) due to my lack of knuckles again. This got a little frustrating, since I knew that where it was then was uncomfortable and not what I wanted. In the end, after a second sizing, we found the perfect size for me and I couldn't be happier. Despite some hangups and the whole process of getting the ring sized more than once (and fighting for it) being a little stressful, I'd definitely recommend coming here for customized jewelry needs. They do great work and are genuinely nice people.