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    Chan Serene DVM

    5.0 (15 reviews)

    Services - Chan Serene DVM

    Pet physical or wellness exam

    Pet vaccinations

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    9 months ago

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    9 years ago

    The Best! Dr Chan is awesome, I highly recommend.

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    16 years ago

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    Ask the Community - Chan Serene DVM

    Review Highlights - Chan Serene DVM

    Serene Chan is an absolute magician with a kind heart!

    Mentioned in 2 reviews

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    Animal Medical Center of Pleasanton - Call us for Same Day Appointment !

    Animal Medical Center of Pleasanton

    (260 reviews)

    10 STARS! I drove almost 40 miles in desperate need for my little Lucky Charm (Yorkie terrier) to…read moreget help w his annual teeth cleaning and help for his high anxiety and to have a vet that would care for him, listen to me and ACT-what a pleasant, pleasant change from what I've experienced elsewhere~ From the moment the staff AND Dr met and interacted with Lucky Charm it was like magic happened. He didn't try to bite them, Lucky Charm seemed at ease in a way he's never been at his old veterinary clinic the last 3 years. Who cares that it takes 45 min to an hour to drive there, each way..... we all know we will do anything for our loved ones, furry or otherwise. Peace of mind knowing my baby is loved and cared for immediately when I walked thru the door is just priceless. I don't know what the other reviews meant when they mentioned anything bad at Animal Center of Pleasanton; it's ridiculous. Nothing but the VERY best for my little Lucky Charm; and Animal Medical Center, all staff and Dr C ARE THE VERY BEST. I say: BRAVO~~~~ and Thank You Dr and Staff~ u ROCK!!!!

    We brought our dog to Animal Medical Center of Pleasanton for a foxtail surgery and have had a very…read morefrustrating experience afterward. The surgical site did not heal properly, and we've continued spending additional money on medications, follow-up care, and X-rays because the issue still has not been resolved. What has been most upsetting is the lack of continuity of care and communication. Dr. Chaudhri is currently out of the office, and we were told there is effectively no escalation path for two days. We cannot even obtain our dog's X-rays or medical records promptly in order to seek treatment from another veterinarian. When a pet is still suffering after surgery, owners should not be left without answers, support, or access to records needed for continued care. We understand complications can happen, but the inability to reach someone who can help or authorize records during an ongoing medical issue has been extremely stressful and disappointing. I would not recommend this Vet for care. We've spent over $2,000 on care and still have a very ill dog. Lisa H

    Paws of Pleasanton Animal Hospital - Not his favorite place but a great establishment! Annual check up

    Paws of Pleasanton Animal Hospital

    (127 reviews)

    Always great! If you need same day appointments call as soon as they open. We bring of our pups…read morehere

    I've been a client of this practice for five years and have always had great experiences--until I…read moregot a second kitten. That's when everything went downhill. The day after we brought the kitten home, she developed diarrhea. I called to schedule an appointment, but they didn't have any "new pet" (one-hour) appointments available for over a week. I booked the earliest one, but asked if they could at least order a fecal test in the meantime. They said no. Instead, I was told to call the next morning to try for a same-day appointment, where a vet could then order the test. I called right at 7:30 am and was able to book a same-day 30-minute appointment for 10:30 am. Problem solved, or so I thought. Minutes later, they called back and canceled it. The reason: my kitten hadn't been seen before, so she required a one-hour appointment, which they didn't have available for a week!!! I explained that this was a stray kitten with active diarrhea and asked if she could at least be briefly seen, or if I could simply pay for a fecal test and treatment. They said that wasn't possible. Then they said they spoke to the vet, who would try to fit me in that same day but couldn't give a time. The vet had approved a 30-minute visit, so I rearranged my day and worked from home to wait for their call. At 10:23 am, they called back and told me they actually had no availability that day at all--and that I'd have to wait a week. Their only suggestion was to call again the next morning and try for another same-day appointment. At that point, it felt like a nightmare on repeat!

    Pleasanton Veterinary Hospital - In Paris France thanks to the amazing staff !

    Pleasanton Veterinary Hospital

    (100 reviews)

    love this vet!! i bring both my cats here and they truly do care. i travel from another city just…read moreto come.

    I've been waiting to do this review for a long time. It's been a year since my dog passed. And…read moreit's been very difficult to cope with. I didn't have the emotional strength to relive my experience. I still mourn him. Before his first assessment for treatment, knew my dog had a heart murmur. But because he was fine and showed no serious symptoms, I prolonged taking him to the vet. The time I decided to do so, i would travel one hour to this vet because I wanted him to have the best care and so I thought. On his first visit, they kept him for a few hours to do tests. When I got him back he was not the same. He all of a sudden to started to have fainting symptoms daily. He would collapse to the floor. I would rush him outside for first aid and sometimes give him mouth to mouth. It was scary. From that day forward his health went progressively down as he grew weaker and weaker. And the bills just got bigger and bigger. ImI was expected to take him every six months for sonogram (different location), x ray and bloodwork. I would joke and say I'm going to rename him Louie because that's what he's costing me. A LV bag every time. I love my dog dearly and wanted to do whatever I could to keep him going. But I couldn't help to think, did they do something to my dog sicker for profits? I know I can't make that claim unless I have proof. All I know is how sick he got after that first visit. On my last assessment, I told them I can't afford another x ray and sonogram (VEG). Just the bloodwork. So they did what they did and sent him out. There was no consultation of the findings which I thought was weird. I traveled an hour to bring him to this place, have spent thousands of dollars and that's it? He died two months later. I have to write this in case anyone has had the same experience. I don't want to be told you should have did this or that. Or maybe this and that. It's too late. I just wanted to share my experience in case someone has had the same. That's all.

    Heaven From Home - Kaylee 2013-2026/2/7

    Heaven From Home

    (219 reviews)

    This review is long overdue, but it's taken time to get here. Dr. Wensing came to help us with our…read more14 year old lab, Gus, in October 2024. She made a truly awful time more bearable. She was kind, patient, informative, reassuring, and even helped us find some levity in an otherwise terrible moment. She could tell Gus needed her, and she came to us on a Sunday. She neither rushed us, nor painfully prolonged the experience. She listened to us carefully and took the extra step of discreetly making notes as we shared about Gus. With these tidbits, she sent us a very thoughtful and personalized card. We still have it. We will be forever grateful to Dr. Wensing for guiding us through losing our beloved dog.

    When the time comes to say goodbye to a beloved pet, it's one of the hardest decisions you'll ever…read morehave to make. Our sweet girl's health declined very suddenly...she couldn't sleep, was struggling to breathe, and her heart was failing. We were faced with the difficult choice of going to a vet clinic or finding an in-home euthanasia service. We found Heaven from Home and reached out to Dr. Wensing. Although she was initially fully booked, she took the time to speak with us and even recommended other in-home services to try. Unfortunately, none had availability, and we were preparing ourselves for a traditional vet visit...something we knew would cause our already fragile girl a lot of anxiety. Then, Dr. Wensing called back. She had a cancellation and could come that same day. It truly felt like a blessing. She arrived with such compassion and calm presence, and because of her, our girl was able to pass peacefully in the comfort of her own home, surrounded by her family. It meant everything to us to give her that kind of goodbye. We could not have asked for a more caring, professional, and humane experience during one of the most heartbreaking moments of our lives. If you are facing a similar situation, I cannot recommend Dr. Wensing and Heaven from Home enough. We are forever grateful for the kindness and dignity she gave our beloved companion in her final moments.

    IronHorse VetCare - Yanshan Er, BVSc

    IronHorse VetCare

    (447 reviews)

    After going to disaster at Pets Referral in Berkeley, we had to take dog with GI issues to Iron…read moreHorse for a weekend. With my regular vet, they decided to try a steroid and she snapped out of it, better in a few days. She has since relapsed a bit and we have returned for follow up tests and care. Likes 1) Good communication and professional care. They try their best to explain to you what's going on. They are reachable and return phone calls. 2) Up front pricing. They give you a high end and take a deposit on that. They tell you what it could entail. 3) The office and the staff are calming. They know people are having a bad time and run a nice space with refreshment and some snacks. All the staff have been really nice. If you are even in Oakland/Berkeley etc., I would take my pet there before places closer to home.

    I am so thankful my vet recommends Iron Horse for emergencies. Sunday morning one of my pups…read moreappeared to be having a severe allergic reaction. I rushed her to Iron Horse. The first few minutes were tough because I was in a panic and the front desk personnel was on the phone with a client. It was probably only 2 minutes but felt like an eternity. Once she helped us, every thing moved very quickly. The staff and vets were compassionate, communicative and efficient. They quickly got my pup's healing underway, sent us home with clear instructions and they sent a message to our regular vet. Also, the costs were very reasonable. I highly recommend Iron Horse if you find yourself in need. They're just around the corner from 99 Ranch on the Amador Valley Blvd side.

    Alisal Pet Clinic - She likes being here :)

    Alisal Pet Clinic

    (87 reviews)

    Another dental cleaning, and I feel much better about little Mia's teeth. She has a small mouth and…read moreher breed is prone to dental disease. She lives with my parents who are retired and aren't the best at brushing, especially those back teeth. Mia gets her dental cleanings with Dr Venkhat, and her teeth are porcelain after! She tolerates the anesthesia well, and they also kindly trim her nails and give her vaccines while she's asleep, so we can minimize vet visits. Dr Venkhat also recently treated Mia's UTI. His practice partner, Dr Meredith, who is super sharp and kind, updated me on Mia's results and steps moving forward. Mia has recovered well from her UTI. I have MetLife pet insurance, and Dr Venkhat's office has always provided me prompt copies of the documents I need to submit for insurance reimbursement. They aren't in network directly with any outside pet insurance, but they do have some of their own plans, including a wellness plan that looks like it actually is a better deal than MetLife's. (I stick with MetLife because I get it through my work benefits). The office staff always coddles and spoils my fur baby, and Dr Venkhat's expert skills as a vet make me reassured that Mia is in good hands when she's not feeling well! Mia has had everything from gum disease, hot spots, allergies, ear infections, and sprains. Dr Venkhat has fixed them all promptly and with price transparency!

    The only place I will take my kitty. I do not trust vets or hospitals for several reasons. Sai…read moremobile clinic was where I first took my kitty due to no negative reviews after lot of research . Dr. Sai lead me to his clinic and I had to take her in a year later for health issues. I feel a gentle vibe from the staff and doctor Sai. I called Eric 4 times to ask questions for home care and he patiently helped me. The whole team is hands on and helpful. They are not cold and I don't see them hurting my cat when I'm not around. That is my fear. I'm traumatized and paranoid from previous experiences. So grateful I found them to take care of my beloved cat she is 14 and gets treated like the sweet princess she is when she's at this clinic. She's very sensitive emotionally and physically so I can't thank the team enough for their patience and kindness. I had all their names for this and lost the card If you care about integrity and transparency I would give Alisal Pet Clinic a try .

    Chan Serene DVM - vet - Updated June 2026

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