1. Gateway Pet Hospital

    1. Gateway Pet Hospital

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    San Ramon, CA

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    Gateway Pet Hospital

    4.4 (94 reviews)
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    Updated a few days ago

    Services - Gateway Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Gateway Pet Hospital Photos

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    Recommended Reviews - Gateway Pet Hospital

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    Reviews With Photos

    Aini D.

    This review is coming from a Gateway patient Nobu, not fur parents. Woof neighbors, this is my first time leaving a review of my experience with Gateway. Four years ago, my parents shared their experience with Gateway. Four years later, guess what, I am writing this review on my own. Sometimes dogs can do better than humans, such as never arguing with your lady but listening. Based on that life experience, you know that I would only share my honest story of Gateway with you. In the past four years, they did a great job in ensuring my health and taking good care of my mom's banking account. She is not over-stressed whenever we go there. You know, girls can save some extra money to buy new things. Happy mother, happy Woof. A few months ago, my mouth started to smell like farts. That derailed our relationship a little bit. One day my mother told me that I had bad breath when I kissed her. Although she didn't refuse my kiss, on her face, I could tell that I am now a terrible kisser. Finally, a week ago, we went to Gateway for my dental treatment. It took several weeks to complete the treatment. First, I did the blood test, and then the urinal test. After my doc confirmed that I got good results in both tests, I was illegible (safe) to do the dental treatment. Woofs, please allow me to tell you a little bit about my dental issue. I am a foodie and I love all kinds of food, especially chewing hard bones and cheese bars. This hobby is way beyond what my tooth can stand. That is how I got a few broken teeth. In addition, I hate toothbrushes but not toothpaste with bacon flavor. Oh please don't pretend you like toothbrushes. We all know the universal truth, without delicious toothpaste, a toothbrush can never get into our mouth. So while I finished the toothpaste as fast as I could, the toothbrush would never have a chance to get close to my back teeth; however, I paid my costs too. I became a terrible kisser because of my bad teeth and bad breath. For those woofs of the size like me, we all have the risk of getting a gum disease when we reach three or four-year-old. So I don't blame myself for being a foodie. I trust the scientific statistics, having bad teeth is not an individual case, but a genetic weakness, so let's blame our ancients. Having dental treatment is good for us and our relationship with humans. I can't tell you how the experience was during the procedure because I was passed out. After I woke up, I heard that my doctor called my parents and gave them follow-ups and caring guidance afterward. Great job on that, they need the woof education. Honestly, after the dental treatment, I was a little bit afraid of staying in this place. Because they can put me to sleep and get into my mouth without giving me bacon flavored toothpaste. But the staff was so nice and warm to me. They hugged me, kissed me, and kept checking on me. I slowly became more active and felt calm there. My doc told me that I may need at least 6 days to recover. But after three days, I was looking for something terribly hard again. Now, you may have a question, how much does the dental treatment cost with this level of services? My program includes a blood test, a urinal test, a dental calculus clean, 6 teeth removal, and a set of 10 day medication. All in all, it costs my parents $1400. I would say this is a fair price, I can use my insurance to cover 60% of the total price (depending on your insurance, the percentage may vary). I am happy with the dental treatment result. My breath is fresh with Hollywood's whiten-looking teeth. Now my mom enjoys kissing me, but the game has changed. Now the kiss from me won't be free. I set the rule, two kisses with one treat. If she doesn't give it to me, I just walk away. Ok, let's talk about the room for improvement. Well, as we all know that in this crazy era, it is hard to hire employees. The market has a problem that demand of labor is greater than the supply. So does Gateway. Sometimes they could forget to call you back to provide updates. But I understand that. How could one staff do everything? If this is a hard problem for them to solve (budget control), then I would say we as a customer can become more proactive to ask for it. Well, as a local woof, I stand for protecting our local small businesses. From my experience so far, I wish the best for them. I hope you enjoy my story with Gateway. And I will also share with you my future updates. Woof woof!

    Dog

    Our vet, Dr. Sekhon, is AWESOME. We've been with her for 6 years and highly recommend her. She's kind, knowledgeable, and takes excellent care of our dog.

    Here is my baby right after his amputation and they did such a great job. His wound was so easy to care for I didn't have to do anything.
    Michelle A.

    They are so compassionate and understanding. I will not take my animals anyplace else. My dog had to have his back leg amputated due to cancer and they were top notch. They don't run up your bill by doing unnecessary tests.

    Thank you for caring for Cheyenne!

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    2 years ago

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    3 years ago

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    Thank you for the 5-star review, Sue! :)

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Love this place but the person who answer the phone and/or calls people needs a better attitude... just plain rude.

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    3 years ago

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    8 years ago

    Very friendly staff. They take their time and are informative.

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    Page 1 of 3

    Ask the Community - Gateway Pet Hospital

    Review Highlights - Gateway Pet Hospital

    Sekhon was longer than all 14 appointments we had had with the last vet combined (also not an exaggeration).

    Mentioned in 27 reviews

    Read more highlights

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    Bishop Ranch Veterinary Center & Urgent Care

    Bishop Ranch Veterinary Center & Urgent Care

    (604 reviews)

    Dr. MacRae and Cappelletti were wonderful during my recent visits with my dog Oliver. They were…read morekind, attentive, and took the time to really help me figure out what was going on with him. They listened carefully, explained everything clearly, and made me feel supported throughout the whole process. It was obvious that they genuinely care about both pets and their owners. I really appreciated how thorough, patient, and compassionate they were and I appreciated that they gave me several options to treat him. I left feeling much more informed and reassured. I'm very grateful for the excellent care Oliver received and definitely recommend Bishop Ranch Veterinary Center to anyone looking for a veterinary team they can trust.

    Was a client for 14 years. During those 14 years I've seen the practice go from amazing to crappy…read more But still stayed because I had a dog with complex medical issues and wanted to stay with a veterinarian that had been treating her. My veterinarian recently went out on maternity leave. With no prior advance notice the manager contacted me and stated they would refill medication through the end of the year for both my dogs, however any veterinary care that was needed for either dog I would have to seek veterinary care at another practice. The manager was rude, and unprofessional when I tried to ascertain what the reasoning was for this. She made multiple comments stating that they've been trying to get me to leave the practice for many years. She also made a comment since she was trying to get my family member to leave the practice for many years. My family member has not been a client if there's for multiple years and she didn't even realize that. When I asked if that's why multiple misdiagnosis is medical errors, etc. have happened. She said yes we've been trying to get you to leave for years. That leads me to believe they've done things on purpose to try to make me mad enough to leave. When you put my animals at risk because you can't be a big girl and have professional conversations that to me is a zero star, but I have to give him one star to make the review. I have referred many people to this practice part of this, and I will never refer anyone here again.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (672 reviews)

    I would like to compliment the young woman at the front desk who was working the afternoon of…read more6/27/26. My pup was clearly very agitated, and I noticed there were several patients in the waiting room. I thought it would be best for everyone if I stayed by the entrance. She was incredibly understanding and immediately offered to triage my pup right where we were, which I truly appreciated. Once they discovered what was wrong, everything moved very quickly, and I was understandably very distraught and emotional. During that stressful moment, she showed such kindness and compassion--she even offered us bottled water. It may seem like a small gesture, but it meant so much to us and made a difficult situation a little more manageable. I would like to extend my deepest gratitude to Dr. To and Nurse Mei for their swift action as soon as they identified what was wrong with my pup, Mia. Their urgency, professionalism, and compassion made all the difference during such a frightening time. They also allowed my partner and me to remain by Mia's side throughout her treatment, which meant so much to us. Dr. To continually reassured us that Mia was going to be okay, answering all of our questions with patience and kindness. We truly felt heard and supported every step of the way. I would also like to thank the entire team involved in Mia's care. From the day shift staff who worked hard to start her IV, to Nurse Mei for making sure Mia was kept warm and comfortable, to the night shift team led by Dr. Wong for seamlessly taking over her care--everyone showed incredible dedication. A special thank you as well to the gentleman nurse who assisted with Mia's discharge this morning. He was gentle, kind, and so thoughtful while removing her IV and EKG stickers, making the process much less stressful for Mia (and for us). From the bottom of our hearts, thank you all for saving Mia's life. We are forever grateful.

    When you have pets. Stuff happens. We have a great local Vet in Oakland, but when my sweet cattle…read moredog boy Dingo started projectile vomiting and had scary bloody diarrhea we needed urgent help. We called our regular vet, and with it being a Friday afternoon they had no available appointments. Totally understandable, we were referred to an emergency clinic in Berkeley. The traffic in that direction to berkley was terrible, and by this point my poor dog is shaking and pooping blood. My coworker from Pacifica, overheard my panic as I was on the phone at work with my husband who was with our sick dog frantically trying to find an emergency clinic, suggested VEG veterinary emergency group. She said she had heard great things and took her sick pup there, from Pacifica to San Ramon based on others glowing recommendations of them. I instructed my husband to rush to San Ramon, while I called veg to give them a heads up on my dog being rushed in. By this point, I'd called multiple other "emergency" pet clinics and was frustrated with the lack of appointments (and empathy). I called VEG fully expecting to get turned away and I was pleasantly surprised with how Wonderful, supportive and helpful the front desk gal was. She calmly heard me out, understood that I was at work my husband was in the car speeding towards them with a vomiting shaking, mess of a dog. She texted me an intake form to fill out. And told me not to worry and that they would be ready to help my husband and dog as soon as they came through the door. This place has pet emergencies dialed in. My husband said as soon as he came in, they greeted him and my dog dingo by name and took them in side and seen by a vet FAST. They quickly administered IV hydration, gave him anti nausea and anti diarrheal. They took blood for tests and X-rays ( or ultrasound I'm not sure) to check for blockages. My husband was blown away by the open lobby and the efficacy and compassion. Thankfully seems like our Boy will live to see another day, he's feeling much much better. And we now have a go to location for any pet emergencies. Don't hesitate on driving here from anywhere in the Bay Area for an animal emergency. They are worth the drive and the money. I will say it was not a cheap visit but given the circumstances the care and the efficiency was well worth every single penny. This place is great. Thank you so much VEG. The best in pet emergencies

    Oak Tree Animal Hospital

    Oak Tree Animal Hospital

    (108 reviews)

    A huge thank you to the doctors, vet techs, and front desk team at Oak Tree Hospital. After a…read morehorrific and traumatic experience at our previous hospital, we researched for the best vets in the Bay Area and thankfully found this hospital through Yelp and Google reviews. Thank you for truly caring about your furry patients and for never treating us like just a number at the DMV. Dr. Gannon performed a necrosectomy on my dog, Milo, after a faulty surgery at Berkeley Dog and Cat Hospital. She handled everything with care, precision, kindness, and professionalism. Dr. Armand and Dr. Longley are awesome, too. The whole team there is amazing at what they do! We're so grateful to have found this hospital in Danville. Even though it's a bit of a drive for us, it's absolutely worth it. Milo is healing wonderfully!

    Oak Tree PET HOSPITAL has truly become a second home for my boys. From the moment we walk in, the…read moreexperience is consistently warm, professional, and incredibly attentive. Dr. Longley is nothing short of amazing--detailed, compassionate, and always willing to take the time to explain everything thoroughly. You can truly feel how much she cares for each pet she treats. I have a mixed pitty/cane corso and a min pin. His previous vet had a flood and led me to find this place. My dog had been whimpering on and off throughout the day. We couldn't figure it out. I was imaging the worst, possible ate a toy and lodged in his intestines, but Dr Longley was very tactful and went by logical process of elimination and a few tests later with some probiotics/meds and new food restrictions- my baby is No longer whimpering and back to being a happy chill dog. Dr. Armand is another wonderful doctor on the team, and he offers holistic-style treatment options that are absolutely worth exploring. It's refreshing to have a veterinarian who can provide alternative approaches along with traditional care, giving you more choices for your pet's health and comfort. The front staff, Lina and Alicia, are absolute gems. They're caring, patient, and highly detailed in everything they do--whether it's scheduling appointments, answering questions, or making my dogs feel comfortable the moment we arrive. Their warmth and attentiveness set the tone for every visit. Nick, one of their incredible vet techs, is truly exceptional. His dedication goes far beyond expectations--he's even followed up on my dogs' well-being on his day off. That level of commitment is rare and speaks volumes about how deeply he cares. Even though Oak Tree PET HOSPITAL handles urgent care and emergency cases, they are fully equipped with the proper medical technology to provide high-level, efficient treatment. Their prices are extremely reasonable for the outstanding service, expertise, and attention they deliver. The facility itself is spacious, clean, and welcoming. There's plenty of room outside to walk your dogs after their visit, and the area feels safe and comfortable. Plus, the PetSmart right across the street is a great added convenience--perfect for picking up treats, food, or anything else your pet might need right after an appointment. This entire team is truly special. My dogs love it there, and I'm so grateful to have found a place with doctors, veterinary technicians, and staff who genuinely care about my boys. Highly, highly recommended!

    Gateway Pet Hospital - vet - Updated July 2026

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