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    Gateway Pet Hospital

    4.4 (97 reviews)
    Open 10:00 am - 5:00 pm
    Updated 2 months ago

    Services - Gateway Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Gateway Pet Hospital Photos

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    Recommended Reviews - Gateway Pet Hospital

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    Reviews With Photos

    Jazz's "new" teeth!
    Sue D.

    I am sorry to have to downgrade this business after having rated it five stars previously. But in the last year, there have been several problems with follow up, medical procedures and inflated prices. I took my dog in for a yeast/fungal infection on his paw that he had been licking until it was raw. The doctor looked at it and saw that the nail had been damaged and infected. She decided to give him pain injection, antibiotics for two weeks and some antiseptic wipes. This came up to about $400.00. She said that should follow up in a couple of weeks which I did. Jazz's foot had still not healed because of the damaged nail. On the second visit, the doctor said that she would cut the nail down to the quick and bandaged it up, with another pain injection and more antibiotics. They charged for the follow up visit office charge. Many vets don't charge an office visit when it is an ongoing issue. Again, the bill was over $400.00. Altogether, I paid over $800.00 for a condition that should not have been as high as that. Why didn't the doctor just take care of the nail on the first visit instead of subjecting my dog to two rounds of antibiotics and two office visit charges? She also said that I should get a senior panel blood test for my dog that they charge over $350.00 for the test. The same test according to the lab that runs the test costs $160.00. I mentioned this to the doctor and she said that they have to charge for collection and disposal of medical waste. I was told to monitor the healing process of my dog which I did. I called the office and gave them an update and had additional questions for the doctor. The staff member said that she would let the doctor know. That was at the end of July and have yet to receive a call back from them. They just never followed up with Jazz and that speaks volumes to the lack of patient care. As long as they got paid, they are not bothered about how the patient is faring. This, to me, is a deal breaker!! When you are more interested in your bottom line than the animal you are supposed to care for, you have lost my respect and my patronage!!

    Our happy dog Charlie after his vet visit.
    Sarah L.

    GPH is our vet for our dog and now for our two kittens as well! We haven't ever changed , even though we don't live in Ramon anymore, because the staff and service are so great. I took our dog in today to get checked for fleas, and I was just so appreciative of every person who works there. The gal at the front desk who helped me was friendly and communicative, the staff member (vet assistant?) was lovely - she asked all the questions and listened and was clear about what she was doing and most importantly, was so lovely with our little nervous dog! He even ate a treat from her, which is a big deal. And then finally, the vet herself was wonderful, super quick and explained what was going on and what the treatment was! I also appreciate the clear billing process. Just wanted to give my recommendation - if you need a vet, this is the one to choose!

    Aini D.

    This review is coming from a Gateway patient Nobu, not fur parents. Woof neighbors, this is my first time leaving a review of my experience with Gateway. Four years ago, my parents shared their experience with Gateway. Four years later, guess what, I am writing this review on my own. Sometimes dogs can do better than humans, such as never arguing with your lady but listening. Based on that life experience, you know that I would only share my honest story of Gateway with you. In the past four years, they did a great job in ensuring my health and taking good care of my mom's banking account. She is not over-stressed whenever we go there. You know, girls can save some extra money to buy new things. Happy mother, happy Woof. A few months ago, my mouth started to smell like farts. That derailed our relationship a little bit. One day my mother told me that I had bad breath when I kissed her. Although she didn't refuse my kiss, on her face, I could tell that I am now a terrible kisser. Finally, a week ago, we went to Gateway for my dental treatment. It took several weeks to complete the treatment. First, I did the blood test, and then the urinal test. After my doc confirmed that I got good results in both tests, I was illegible (safe) to do the dental treatment. Woofs, please allow me to tell you a little bit about my dental issue. I am a foodie and I love all kinds of food, especially chewing hard bones and cheese bars. This hobby is way beyond what my tooth can stand. That is how I got a few broken teeth. In addition, I hate toothbrushes but not toothpaste with bacon flavor. Oh please don't pretend you like toothbrushes. We all know the universal truth, without delicious toothpaste, a toothbrush can never get into our mouth. So while I finished the toothpaste as fast as I could, the toothbrush would never have a chance to get close to my back teeth; however, I paid my costs too. I became a terrible kisser because of my bad teeth and bad breath. For those woofs of the size like me, we all have the risk of getting a gum disease when we reach three or four-year-old. So I don't blame myself for being a foodie. I trust the scientific statistics, having bad teeth is not an individual case, but a genetic weakness, so let's blame our ancients. Having dental treatment is good for us and our relationship with humans. I can't tell you how the experience was during the procedure because I was passed out. After I woke up, I heard that my doctor called my parents and gave them follow-ups and caring guidance afterward. Great job on that, they need the woof education. Honestly, after the dental treatment, I was a little bit afraid of staying in this place. Because they can put me to sleep and get into my mouth without giving me bacon flavored toothpaste. But the staff was so nice and warm to me. They hugged me, kissed me, and kept checking on me. I slowly became more active and felt calm there. My doc told me that I may need at least 6 days to recover. But after three days, I was looking for something terribly hard again. Now, you may have a question, how much does the dental treatment cost with this level of services? My program includes a blood test, a urinal test, a dental calculus clean, 6 teeth removal, and a set of 10 day medication. All in all, it costs my parents $1400. I would say this is a fair price, I can use my insurance to cover 60% of the total price (depending on your insurance, the percentage may vary). I am happy with the dental treatment result. My breath is fresh with Hollywood's whiten-looking teeth. Now my mom enjoys kissing me, but the game has changed. Now the kiss from me won't be free. I set the rule, two kisses with one treat. If she doesn't give it to me, I just walk away. Ok, let's talk about the room for improvement. Well, as we all know that in this crazy era, it is hard to hire employees. The market has a problem that demand of labor is greater than the supply. So does Gateway. Sometimes they could forget to call you back to provide updates. But I understand that. How could one staff do everything? If this is a hard problem for them to solve (budget control), then I would say we as a customer can become more proactive to ask for it. Well, as a local woof, I stand for protecting our local small businesses. From my experience so far, I wish the best for them. I hope you enjoy my story with Gateway. And I will also share with you my future updates. Woof woof!

    Dog

    Our vet, Dr. Sekhon, is AWESOME. We've been with her for 6 years and highly recommend her. She's kind, knowledgeable, and takes excellent care of our dog.

    Here is my baby right after his amputation and they did such a great job. His wound was so easy to care for I didn't have to do anything.
    Michelle A.

    They are so compassionate and understanding. I will not take my animals anyplace else. My dog had to have his back leg amputated due to cancer and they were top notch. They don't run up your bill by doing unnecessary tests.

    Thank you for caring for Cheyenne!

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    Thank you for the 5-star review, Sue! :)

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    3 years ago

    Love this place but the person who answer the phone and/or calls people needs a better attitude... just plain rude.

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    9 years ago

    Very friendly staff. They take their time and are informative.

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    Page 1 of 3

    Ask the Community - Gateway Pet Hospital

    Review Highlights - Gateway Pet Hospital

    Sekhon was longer than all 14 appointments we had had with the last vet combined (also not an exaggeration).

    Mentioned in 28 reviews

    Read more highlights

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    VEG was quite possibly the best pet ER experience you could ask for. The entire staff was kind and…read moresupportive. We have an EXTREMELY anxious 9yr old shepherd. Despite him being in pain and extra on edge, the team took their time to treat him and make him comfortable. He had a swollen paw and a lot of pain, but we didn't see anything happen to him. The vet was perplexed by his symptoms, because it looked like it could have been a rattlesnake bite, but there wasn't any visible bite mark and we live in West Oakland (literally just surrounded by concrete). But she was absolutely right. He was treated for a bite and is now recovering smoothly. I highly recommend VEG. They are all top notch.

    This is the worst vet emergency hospital and I never leave bad reviews…read more Rather than trying to fix, diagnose, or treat your animal to health, they propose euthanasia as the easiest option. This is my second experience where first they wanted to put down my 1 year old kitty who was having urinary problems. I kept asking why they weren't starting him on antibiotics? I asked why are they compounding with stronger pain meds? Obviously his condition is getting worse if you're only treating the symptoms and not the cause. It was almost like they were setting him up for failure (death). They didn't care or listen when I told them I was a Pharmacist and had better recommendations on medication choices. I kept taking him every other day as his condition was worsening and they only kept adding stronger pain meds without identifying and treating the root of the problem. It made my parents sick to hear their suggestion of putting my cat down on the third visit. They didn't have the heart to even tell me that. So, my mom called all of her friends and found a "hero vet" who saved my cat's life. He actually DID start antibiotics and other meds to help with urinary flow and some pain meds to keep him comfortable. He also recommended a wet urinary diet and Calm Probiotics to be mixed in his wet food. We kept him on the meds for a month and he continues to eat his urinary diet. My baby is a healthy 4 year old now. I can't stand the horrific practices at VEG San Ramon. And now just the other day, they put down my friend's cat who was only 6 years old. Again, they couldn't diagnose or identify the problem so they suggested euthanasia. I feel there's a huge conflict of interest in their treatment of our sick pets and their push to get mildly sick pets euthanized and then cremated. This is sadly a scam business. I was so happy when they first opened because I felt a sense of relief having a 24/7 emergency vet nearby. Little did I know their ruthless practices would bring so much pain to pets and their parents. Please don't trust them with the health and wellbeing of your fur babies.

    Oak Tree Animal Hospital

    Oak Tree Animal Hospital

    (111 reviews)

    To the entire team at Oaktree Animal Hospital: Thank you from the bottom of my heart for guiding me…read morethrough the hardest time of my life. When my little one passed away at home in the evening, your team was unbelievably amazing and treated us just like family. You told us to come in right away without hesitation. As soon as we arrived, you gave us a peaceful room to sit with her and say our quiet goodbyes. The staff picked her up with such gentle, loving care when taking her to the back. When I returned the next morning, she was wrapped so comfortably and tenderly in clean towels. I was able to place her gently into her dog bed to take her to the crematorium. I truly cannot thank these loving, compassionate doctors and staff enough for the dignity and love they showed my sweet girl.

    I've been looking for a veterinarian who sees exotic birds because my bird is due for her wellness…read moreexam. I called this clinic to inquire about scheduling an appointment, and unfortunately, the interaction with the receptionist was extremely disappointing. The second I mentioned that i had a bird, she became very dismissive. I explained that I was calling because their information online states that they see birds. She placed me on a brief hold to confirm, then came back on the line and said, " I just confirmed, we definitely don't take birds. Have a good day," and immediately hung up on me. I completely understand that not every vet clinic treats exotic birds, and I have no issue with that. My issue is how the call was handled. A simple, polite explanation, or even a recommendation for another exotic clinic in the area would have been appreciated. Instead, I was made to feel like my question was dumb and and inconvenient. If your online information states that you treat birds but that is no longer the case, it should be updated so pet owners aren't wasting their time calling. More importantly, basic courtesy and professionalism should be expected when someone is simply trying to find appropriate care for their pet.

    Gateway Pet Hospital - vet - Updated September 2026

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