Dave, Thank you for your response, but I feel compelled to clarify some inaccuracies in your statements. Firstly, my appointment was on 6/27, not a month ago as you claim. (6/13??) I have proof of this. Check my bank charge. I provided a picture. Secondly, the chipping started within days, not weeks, undermining your claim about wear and tear. Regarding the white tips, you mention using "super white" polish. While this might explain the single coat, it doesn't excuse the uneven application I experienced. As for the flower color, while I understand you didn't have the exact shade, offering alternatives is great. However, the bigger issue was the rushed application, which ultimately affected the design's overall look. Finally, the overheard conversation about pricing during my service was unprofessional. It left a negative impression about priorities. I was the only one in the salon besides the other women as it was 30 minutes after closing. While I appreciate your explanation of the breakdown and the discount offered, transparency is key. My disappointment stems from the rushed service, uneven application, and chipping within days, and the feeling of being treated more like a number than a valued customer. Potential customers deserve honesty. I hope this clarifies my experience. read more

Exceptional Service and Top-Notch Nail Techs! I can't rave enough about my experience at CHANAILS Spa. From the moment I walked in, I was greeted with warmth and professionalism. The atmosphere was serene and inviting, setting the perfect tone for a relaxing pampering session. Now, let's talk about their nail technicians - they are truly exceptional! Not only are they skilled at what they do, but their attention to detail is unmatched. My nails have never looked better! They took the time to listen to my preferences and executed them flawlessly. But what truly sets CHANAILS SPA apart is their outstanding customer service. Every staff member went above and beyond to ensure my comfort and satisfaction. From offering refreshments to providing personalized recommendations, they made me feel like royalty. Overall, I can confidently say that CHANAILS SPA is the best place for anyone seeking top-notch nail services and exceptional customer care. I'm already looking forward to my next visit! Trust me, you won't be disappointed. read more

I had such an amazing experience at this salon and I must say it deserves all five stars. From the moment I walked in, the customer service was outstanding. I felt genuinely welcomed and so well taken care of. My mani-pedi was done with so much care and attention to detail. The massage was so relaxing, and everything felt unhurried and intentional. The salon itself has a beautiful, calming vibe, and I really appreciated how clean and well-maintained everything was, including the bathrooms. After a long time of feeling disappointed spending too much money elsewhere for rushed, half-done services, this experience was such a breath of fresh air. They truly took their time and focused on quality, which made all the difference. My hands and nails finally feel cared for again. I will absolutely be recommending this place to others. I will definitely bring my family and friends if you're looking for a relaxing day read more

I have been a regular customer at ChaNails for the last 4YRS and continue to be beyond beyond impressed! From the moment I walk in, I am greeted with a warm smile and offered a drink, which makes me feel right at home. The salon itself is absolutely stunning--spotlessly clean, beautifully decorated, and has such a relaxing vibe. The attention to detail is top-notch. My nail technician, Dave, is super friendly, professional, and makes sure I am ok throughout the entire process. He makes sure my nails are perfect--no smudges, chips, or unevenness! My go to technician for pedicures is Van. She takes her time and ensures I leave happy + comfortable. The salon uses high-quality products, and I could tell they really care about maintaining their tools and environment. I definitely recommend! read more

Ladies and gents of Morgan Hill -- if you're looking for true quality nail care, Cha Nail is the place to go! Dave and his amazing team provide the absolute best service. I've never had a single disappointment here -- every nail tech is highly skilled, kind, and professional. Dave, the owner, is especially wonderful. He always greets everyone with a warm hello, remembers names, and makes you feel welcome from the moment you walk in. The shop itself is clean and comfortable, with super relaxing chairs, a huge selection of colors, and beautiful nail art designs. If you want nails done right with a team that genuinely cares about their customers, this is the spot. Highly recommend Cha Nail to anyone in Morgan Hill looking for top-notch nail care! read more

I recently visited Chanails for a gel manicure, and I was beyond impressed! The salon is spotless and has such a relaxing atmosphere, with calming music and beautiful decor. The staff were incredibly welcoming and attentive. My nail technician was meticulous and ensured my nails were shaped perfectly. She also helped me choose a color that suited me, and I've been getting compliments on my nails ever since! What stood out most was the attention to hygiene--they used sanitized tools and made me feel very comfortable. I highly recommend to anyone looking for a professional and relaxing nail service. I'll definitely be returning! read more

I've been to so many nail shops trying to find "The One" where you go and you become there regular, they know who you are and who you want to see and what you want. Well I have finally found exactly that. Thank you so much Dave!!!! You took the time to tell me your honest opinion and help me find the perfect color match for my skin tone. I told you the shape I had in mind and you made it happen! It came out perfect! Highly recommend ChaNails! Dave and his wife Jenny are hilarious and they make you feel so comfortable! see the pictures for yourself and you'll understand why I am BEYOND HAPPY! read more

I always have an amazing experience at ChaNails Spa. The salon is pristine with a very relaxing atmosphere. Amber for almond gelX is awesome. She always is on point with whatever design I bring her. Van is the best for the pedicures. She always has my toes looking clean and cute. What really stands out is the attention to detail. The staff always make sure I am comfortable throughout the entire service, offering refreshments and checking in frequently to ensure everything is to my liking. read more

the service was amazing, i felt comfortable the whole time, the quality of the set is FANTASTIC! the vibe was very chill and welcoming, i definitely recommend this place. this is my third or second time getting my nails done at this location, and i am beyond happy. i was helped this time by Jay, and will definitely come back to get another set. :) read more

Great place. My daughter and I get our mani pedis every 4 to 5 weeks. David and Jeanny the owners are super friendly and talented. I highly recommend Van, she is a wizard with ingrowns and does a great mani and pedi too. Despite having many nail salons near me in San Jose, I still travel 30 minutes to Morgan Hill to get my mani pedis. read more

I had a fantastic gel builder manicure with Matt - he's been doing my nails for a few years and always makes them look flawless. Judy gave me a lovely tea party pedicure with such care. Thank you both! The new location is beautiful, and I really appreciate how punctual and professional the whole team is. Highly recommend! read more

Always leave loving my nails every time. Dave and Matt are so good at making sure I like each step before moving on which I love since I'm so picky. Not to mention always being helpful and honest with what colors will look good on my nails. They're the best !! Super clean and cute shop too read more

Let me say... ChaNails is amazing!! They did such a beautiful job on my sister and I's nails. They took us in super short notice and right before they closed. They were so accommodating, helpful, nice, and friendly! MY NEW GO TO! Ally did my nails and they were beautiful!!! read more

I love coming to ChaNails. Dave does such a great job with my nails and his free hand designs. I always get so many compliments from strangers. Van is great with Pedicures. The places is always clean and they sanitize everything. I have been and will be a long time customer. read more

This place is AMAZING!!! We rented out the whole place for my son's birthday and we did full treatment pedicures and manicures, they served us grapes, champagne, cookies and they're fully equipped with a karaoke system and we sung the day away while pampered. Go there!!!! read more

I had an amazing pedicure with Lien today! She was gentle, detailed, and made the whole experience super relaxing. My feet feel so soft and the polish looks flawless. You can tell she takes pride in her work. I'll definitely be booking with her again! read more

My nail techs name was Matt, he took his time and was very persistent on getting me exactly what I had wanted. The overall vibe was also really good, everyone was respectful and showed interest in everyones nails when they got the chance. read more

Dave and his staff are always friendly and professional in addition to always delivering quality work! I have been getting my nails done for over 20 years in Morgan Hill and been going to Dave since he opened his shop...he is the BEST read more

Just had my pedicure and Menicure done at Chanails by Jay and Christine and I'm so happy with how it turned out! The place is super clean, the staff is really sweet, and they took great care of me. I'll definitely be coming back! read more