Such a pleasure to stay here. It was nice inside and out. It is set up for the comfort of its guests. It was the Ojai experience we wanted. We loved everything about it! Location, staff, breakfast, room, view, everything. read more

We absolutely loved our stay at the Chantico Inn! The room was beautiful, comfortable, and such a relaxing place to come back to at the end of the day. The entire property has a charming Spanish-style feel that makes you feel like you're on a true getaway the moment you arrive. The pool was amazing--perfectly maintained and such a peaceful spot to unwind. Everything about the inn felt thoughtfully done and welcoming. A huge thank you to Parker for his incredible customer service--he was so helpful, kind, and genuinely made our stay even better. And Jen, the manager, was absolutely amazing as well. You can tell she runs the place with care and pride, and it truly shows in the overall experience. We loved everything about our stay and would absolutely return. Highly recommend to anyone visiting Ojai! read more

Stay here at the risk of being defrauded! I booked with the front desk in early March for a room for one night in April. I booked a month ahead, and I want to stress that this was with the front desk, not with an outside travel agency. Confirmation of the price was sent to me via email. In April, I checked in and paid at the price they gave me and confirmed in writing. When I got home from my trip, there was an extra $50 dollars charged to my card. When I inquired as to the added charge, they simply said that I was undercharged for the room, that they had mistakenly given me the wrong price. However, I stressed that the price I paid was the price that they had agreed to. Also, they never mentioned anything about undercharging me when I paid for the room; it was only after I returned home that they took the liberty of charging me extra. This didn't matter to manager Jennifer. This is very unprofessional, and simply put, just a stupid and unethical thing to do from a business point of view. It appears that they have financial problems: the sink in my room was plugged and the mattress is old; also oddly, there is no one on the premises until 3pm and no one there in the early morning, so does that mean that they have no night clerk? They cut corners and overcharge customers that are not regulars. This is low-class, third world treatment in an upscale town. In my opinion, new management is in order if they want to stay in business. There are plenty of other hotels and B&Bs in town that don't feel free to mess with your credit card when you're not looking. read more

Do NOT book this place thru Expedia! They have "additional" charges of $35.74 per night for their "resort fees". The poor girl in th front seemed like this happens all the time and then Called her manager to explain this to us- but it's no where near the Expedia rules nor were we told ahead of time. Frustrating. Nice place but bad taste left due to their procedures with Expedia. Hopefully they take to Expedia to help it be more transparent. read more

LOVE Chantico Inn! We come here in early June to unwind before the heat kicks in. Centrally located with a very accommodating staff, beautiful rooms, and a great little pool and Jacuzzi, Chantico Inn is the perfect place to stay when visiting Ojai. read more

We stayed at the Chantico Inn May 28-31. We had a wedding that weekend in Ojai. The pictures on the website of the ADA room looked perfect for our needs. I use a wheelchair to get around. The shower was roll-in with grab bars which is perfect for my needs. When we arrived, the front desk person said she would move her car from the handicap parking spot. We told her no problem as the parking lot was open. The outside pool and hot tub are attractive and well-maintained. I wish I could say that for our room. It is dated and not well-maintained. The sink in the bathroom was loose from the wall; my husband was concerned so I washed my hands sitting down. The beds were awful. We tried both and both were the same - one person laid in it and when the other person got in the bed the first one completely rolled to the middle. Absolutely no support at all. The laundry room is next door and all we heard from early in the morning was the dryer banging. Also, the table in the room was broken, no support for the leaf. There were ceiling lights out in the bathroom and the bedroom. We told the front desk Friday morning and she said she would tell maintenance. We left Sunday and they were still out. It is truly a mess literally and figuratively. Everything needs to be replaced and updated. Truly the worst hotel we have ever stayed in. We expected an upbeat hotel based on the price. read more

We had a horrible experience at this place. Our room had a quirky layout. The sink was outside of the bathroom, in the main room. One of the pipes under the sink developed a leak and it gushed hot water across the floor. While I stayed in the room trying to get everything out of the path of the water my husband went to the main desk. Luckily someone was there, (it is only staffed for a short period each day). Also luckily there was a different room available for us. We didn't think there would be openings at a different hotel, it was a busy weekend. Unfortunately, the next room had a dirty floor. I walked across the floor wearing white socks. My socks turned black. The bathroom had live spiders and a dead beetle on the floor. The screen for the bathroom window was warped and the window was left open. The mattress and pillows were not comfortable. The room had a musty smell. I woke up the next day with a sinus headache, I assumed from my mold allergy. Chantico Inn needs to spend some money on regular maintenance, upgrades to bedding and mattresses and cleaning. Overall, I can't recommend this place to anyone unless you want an unhealthy, unpleasant and uncomfortable stay. It's not worth saving a bucks , make your reservation elsewhere. read more

The first room I had had no connection to the TV or Internet. You had a TV and the TV turned on, but there's no way to watch TV on the TV. I requested my money back. They said they can't give it back to me but moved me into a room which did connect to the Internet and Il had a TV. However, there were used empty water bottles on the cabinet, a jet tub with a large mirror in front of it, a stained glass window that when you shut the lights off illuminated, and there was no way to turn it off and there was hair and a clumpy white substance in the toilet. Please see video in my review.. read more

Service: * Emailed twice prior to check in with a question, no reply. * Called twice upon arriving early to property to ask when my room might be ready, no return phone call. Noise: * Road noise loud, noise from parking lot also loud. * Leaf blower on property at 9:15am Monday. * Extremely loud fitness class noise coming thru back, bathroom window . * People drinking wine on shared balcony next door, talking so loudly I could hear them over my TV. I gave it 30 min and then asked if they could take it down a little, at which point one of the woman walked over to my window to yell inside my room about her hearing aids in a (maybe drunken?) belligerent manner. * Extremely loud fitness class noise coming thru back window Monday morning. Upkeep: * Broken bathroom vanity drawers. * Leaking freezer. * Dirty, torn bed skirt. Privacy: * There were what appeared to be shutters in other windows, on mine, just dirty, old curtains that weren't really wide enough to block light. * Because people are constantly walking by the rooms on the shared walkway, if you're stuck with curtains your choice is darkness or no privacy. Pool: This is actually why I picked this hotel over others in a similar process range, but I wasn't able to use/enjoy because: * First day: Pool full of about 10 people who knew each other playing volleyball in the water for hours. There was no room or time at all for anyone else to enjoy the pool. * Second Day: Man sneezed directly into pool right in front of me, wiped nose with the back of his hand and then immediately rinsed his hand in the pool. He also said he'd seen roaches? Two teenagers going that there was poo at the bottom of the pool. Disgusting. General: * When I was packing my car this morning I came upon a crumpled pair of men's underwear in the middle of the shared walkway. I just don't even know what to say.... No one was at desk to ask about my stay, thank me, nothing. Sorry for not having nicer things to say, but I would never stay here again. If I had been charged your weekend rate I would be appalled, as it is I feel pretty upset to have payed for this, to be honest. read more

Great location, a short beautiful walk to the downtown ojai area. A park is right next to the Inn perfect if you have a dog. The room was cozy. All the staff was super sweet! We were having problems with our car and the staff was even trying to help us with that! read more

We love the Chantico Inn. We stay there every-time we go to Ojai, which is our Happy Place. They have a lovely pool and the rooms all have a Spanish vibe. They allow pets and also have a nice breakfast and happy hour. We are looking forward to our next stay to celebrate our 20Th wedding anniversary. Elaine G. read more

Friendly staff but unethical business behavior on their part. For Valentines Day I wanted to surprise my wife with a hotel that had an indoor jacuzzi. We've both been working hard and needed a rest. I paid top dollar for a room with a jacuzzi and when we went to turn it on that night, we found not only that the Jacuzzi did not work, it did not even have the buttons attached to the unit!! The next day I found out they knew about the problem but did not bother to warn me or adjust the price. Then they gave me some phone number to call claiming it was the manager but instead was a macine recording saying the mailbox is full. No return on the text message I sent either. Please, do yourself a favor and go to another hotel in Ojai. They may be pricier, but worth it. read more

Lovely stay I highly recommend this gorgeous oasis with hot tub and heated pool. All the rooms are exquisite! Staff is so wonderful!!! Love it. read more

Chantico Inn & Suites - Beautiful hotel - Hotels Near Me - Ojai, California

DO NOT STAY HERE. I was double-charged a pet fee for my SERVICE animal, and management never returned my calls or e-mails after I saw the charges and made several attempts to contact them. I was refunded one of the pet fees but not the other. It is ILLEGAL to charge a pet fee for a service dog, but the lack of response by the manager is even more deplorable. It could have easily been resolved with an apology and a refund, but instead I had to report them to the ADA, BBB, and the city of Ojai. Unbelievable. (Side note: they also charge a fee if you book through a 3rd party which is NOT DISCLOSED. They will not refund, period. Poor service all around.) read more

This place ticked off all my boxes. Beautiful room and private space. Pool and jacuzzi were clean and well maintained. Close to everything and walking park a half block away. Very nice variety for breakfast and a lot of wonderful outdoor places to sit. I'm going back!! read more

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Very close to downtown ojai lovely area Enrique was very helpful with prices Near a lot of stores and restaurants downtown read more

(and that's generous for the bathtub betrayal) We only book this hotel for one reason. One. The gigantic, glorious bathtub. This is our annual "romantic couples weekend / DIY spa retreat / soak away the world" spot. Or so we thought. Night one: fiancé gets dibs on the tub (fine, love is patient). I'm already mentally preparing my bubble bath, lounge pose, and main-character relaxation moment. Just as he's getting out... knock knock. Front desk: "Please don't use the bathtub. It's leaking into the room below." Reader, when I tell you my soul left my body. So let me get this straight: * I paid a premium specifically for this bathtub * The tub worked long enough for one soak * I was then banned from using it for the rest of our stay * And absolutely nothing was offered to make up for it No apology upgrade. No discount. No spa credit. No "we're so sorry your dreams of bubbles and serenity have been crushed." Just... "don't use the tub." Which, again, is the entire reason we stayed here. Lovely location, charming vibe, but if you're booking for the bathtub fantasy -- beware. Turns out it's more of a decorative suggestion than an amenity. Would recommend only if you enjoy paying for bubbles you never get to sit in. read more

Terrible experience. We tried checking in to find the lobby completely locked at 6pm. We called the cell phone number posted on the door and were told we could not get a room despite having a reservation for months. Other guests called for check in and were told to use the MASTER KEY, left right at the entry to let themselves into their room. This key that could open any room was left in plain sight. After 1.5 hours of waiting, a front desk person returned who bad mouthed the wonder and we were checked into a room with a broken faucet. read more

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Dirty. Sketchy. Smells like cigarettes. No customer service. Overpriced. No one at the front desk after 4pm, so don't lose your key and if key doesn't work (after 4pm) you're screwed. Keys work sometimes. Bed in room 12 is dangerously high. No hot water. Noisy. Wouldn't stay here again even if it was free. Run away from here. STAY AWAY FROM THIS PLACE. Unless you like filth and bedbugs. I wish I could give it no stars. I believe the positive reviews are fake. Booked the hotel, based on photos, for an overnight stay as I was working in Ojai. I checked in, the room was tiny and full of oversized furniture, dirty and felt like I was in a hoarder's apartment. I, reluctantly, left my bags then went to work. When I got back to the room, after work, my card key didn't work. No one was at the front desk. No one answered the phone. The manager on duty didn't answer phone or respond to email. I had to find another hotel. My bags were still in the room. Went back in the morning to pick up my stuff. The woman at the front desk said it was my fault the card keys didn't work. They accepted no responsibility and I have not received a refund. Stay away from this place. read more

The setting is lovely. Some of the issues we had were: there is literally no one at the front desk until 3pm, the room definitely has a musty smell, there was hardly enough shampoo for 2 people to use and again, no one at the front desk, the headboards were not attached to the bed and made a horrible noise when we moved. The hotel is charming to look at but is in disrepair and while the staff we talked to was nice they need more coverage. read more

It was alright. Some of the outlets and lights in my room didn't work, the sink was very slow to drain (plus the faucet was weirdly too far away from the actual sink, so sometimes water spilled over) and the WiFi didn't reach my room. Hot water all the time though and they have a lot of apps on their TV. Free breakfast everyday but it was mostly bread, cereal and coffee. One concern was that my key was able to open a room that wasn't mine, so not super confident in the security of the place. But overall, I had a roof over my head and bed to sleep in so can't complain about that. I've definitely stayed in nicer hotels though. read more

We stay one night for work and the room ingot was pretty nice, the view is really cool downtown is couple blocks away and they let u use their bikes , I'm planning on coming back for a getaway for sure, great opción read more

Chantico Inn & Suites - Roof little living room with the amazing view! - Hotels Near Me - Ojai, California

We had a fun stay. Nice change of pace from the chain hotels we usually stay at. Very laid back atmosphere.

Great place to stay in Ojai! Me and my boyfriend had a great time staying here. Our favorite part was the heated pool and jacuzzi.

Stay started bad: after I checked in I got a phone call from someone off-site that my card was declined, although it was approved at the desk. Turns out a previous card migrated from hotels.com even though I presented a new card at the desk. The kid on his second day working there didn't recognize that so I ended up with a hold on one card paying with a different card. The pool has dead bugs in it, so we had to clean it with the net. There were people using the pool that weren't guests. The breakfast couldn't pass at a motel 8. When trying to find replacement batteries for the TV remote at the desk, we had to call someone because there wasn't anyone at the desk. $850 for a two night stay with service this terrible: avoid at all costs. read more

I went for my birthday back in February. It was a cute little place. Sort of an older model version, with cute gate and doors. There was a jacuzzi in my room which was super nice. They had a pool with a hot tub outside with an orange tree hanging off the side. Very much a Mexican decorated place, with tons of little decorations that are much appreciated. The fruit was fresh in the morning and the breakfast was made every morning while I was there. The girl at the front desk was helpful when checking me out, told me that I could get better rates if I book directly. It's imperative that you book through them and not through a third party, you get better rates. Just a tip. :) I would book here again. read more

We stayed here for a quick 2 night stay Oct. 7 and 8. The room was nice and we seemed to like the place . Other than a housekeeper and son who did the odd jobs around the only person who we could deal was a woman named Jennifer. Herein lies the problem. We booked our room through hotels.com. $683.04 for 2 rooms for 2 nights. Ok I suppose with taxes, fees plus a $100.00 property fee on top of that. Then the insult arrived with our credit card bill yesterday. There is a mystery charge of $58.20 x 2 for a total of $116.40 with no explanation given. I have tried calling and could speak to no one...only an answering machine. Naturally she doesn't speak with me to explain the mystery charges. Iam sooo frustrated. I do not recomend this property to any one. Peter I. read more

Easy to book. Clean. Friendly staff. The jacuzzi was not working in the room and they made a small discount. Overall good spot to get a break. Haven't had their breakfast but it's included as well :) read more

I'm sorry... I never like to leave a not-so-great review, but I want to look out for my fellow travelers ... It was odd that NO ONE works the front desk... they leave hand written numbers on post-it's for you to call (even upon check in- that kept us waiting a good 30 minutes). When I called the random post-it number for more towels and wash cloths (no housekeeping) I was NOT greeted warmly and asked if I had already used my pool towels ( not placed in plain sight- and not ideal). The property is not maintained. I do not mean to ruin this place - you just need to know that there are faucet stains of (mold) running congruent to the stream of water in tub. Microwave was not in working order - I don't want to say more - I'm not angry, just want to be real for people coming after me. read more

I've stayed here several times. Very cute clean staff is extremely friendly. Love that the rooms have Jacuzzi tubs in them.

If you are tired of cookie cutter hotel/motels where one place looks like another, try the Chantico Inn. The Inn is authentic Spanish colonial style. The rooms are furnished with real furniture and authentic stained glass windows, not something from an assembly lines where every room looks the same. Authentic textiles decorate rooms. The bed is comfy and the water is hot. The staff are friendly and helpful. The Inn is within a five minute walk downtown to restaurants, small stores, a food market, a post office with a tower, and a city park. From every view you are surrounded by hills. The tourist office has directions to waterfalls and beautiful drives into the hills. This was my first visit to Ojai and I will be returning. read more

Chantinco Inn, a Review Once a reservation is made it is set in stone For you cannot get anyone on the phone I'm sure at some point there was someone who cared But now it has fallen into disrepair The decor would be reminiscent of a Spanish town If the stucco wasn't falling down There may be snacks in the vending machine But a big blanket covers it so they'll never be seen There's no place to sit, the lighting is gloomy The mish mash decor is quite escape room-y They say a soak in the tub is never boring But don't or you'll be soaking in chlorine Yes if you pour a glass of water you might as well toss it Because it smells like chlorine coming out of the faucet But alas when the fumes got to be too much The hostess let us change rooms without much fuss To watch tv you must login And regardless the system shuts off at 10 Offering Hostess mini donuts for breakfast is not the worst But all the seats have been taken by the spiders who got their first We didn't complain, we didn't kick or pout We just asked the front desk for an early check out read more

We arrived early before check in, our room was not ready, we were there for the Annual wine festival, so we arrived late that evening , they had had a flood in the laundry room, the parking was full And our room was full of linens, but Jen the manager was soo nice and sweet We really didn't care, she showed ours to the jacuzzi, we got individualized care!! Jen was amazing!! She had to run to the supermarket to get food for the continental breakfast " breakfast burritos" We had a great Evening in the jacuzzi The beds were very Comfortable We had the accessible room large bathrooms but no counter space But we managed 3 in a 2 bed room I would book again Verna, Ciria and Matty read more

Chantico Inn & Suites - Jacuzzi - Hotels Near Me - Ojai, California

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Nicest staff. Very fair price point . Great pool & location. Have spent 15 nights in the last 2 Mos and it's hard to not be a "Chantico"er! read more

I don't even know where to start....the front desk clerk was lovely...although she took my ID (even though I had already uploaded it online) and forgot to return it to me...but I got it the next morning. Bed was comfortable...so bonus there. It was the only hotel in Ojai where I could book just one night and not 3...bonus. But it is really run down and pretty nasty for $350 a night. Breakfast was included...a little odd....you can make your own waffles...there was a plate of eggs and ham...but you aren't supposed to take it back to your room (but there are only 3 tables)...where should you eat?!? read more

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Good amendies. Good location . Staff very completely and concerned of your needs . Very clean pleasing environment. read more

My stay was perfect, front desk was so helpful in picking a room that I loved. I've been here before a few times and really enjoy the private pool with a bathroom! Added plus that I don't have to bring my floaties. Close to everything and easy parking too! read more

One of Ojai's secrets. I stayed here for 5 days while my partner was sick. I was amazed at the charm and beauty of the rooms and the Inn. Love the individual aesthetic touches in each room. The staff went way beyond my expectations to make me feel welcome and answer any questions I had. Even though it's on Main Street the room was quiet and the nice little patio was a cozy place to work and read a book. Easy walking to town for fun, food, entertainment. I recommend this Inn to all friends coming into town and will definitely return. read more

Chantico Inn is an unassuming, quaint little inn located close to downtown Ojai. We spent the day by the pool and it was relaxing and serene. Jenn and Rocía at the front desk are great! read more

The Best getaway True Ojai Gem, If you ever in Ojai you must lion them up. Beautiful location and the Staff is Amazing read more