The price was very reasonable for a nice suite. I am wondering if the prices were so good because…read moreof the construction on the first floor. The parking lot was a little crowded due to all of the extra construction trucks, hotel materials, etc. The staff was very nice, friendly, helpful at check in. Parking lot spaces are decent size, not small and tightly packed in. The breakfast was pretty good, included eggs, waffles, yogurt, muffins, fruit and many other items. The room was large, nice, clean, comfy. I would definitely stay there again, if the prices stay reasonable and I am in the area again. Photos attached.

Stay away! They are undergoing a renovation and they didn't mention when I called and booked,…read more Was so loud I had to leave my room for several hours. When I complained they said, "you should have checked our website" Hilton Honors is BS. Head to Marriott or others instead.

Location is amazing!! Amenities are great! We enjoyed our stay here. We enjoyed the spa at night…read more The spa is the size of a small pool. The pool is also heated. Main courtyard is full of activity. They offer beach workout and yoga in the morning on the lawn facing the beach. No breakfast included so we bought a $20 breakfast burrito at Sugar Beats which is an Airstream in the middle of a courtyard by the spa. The coffee in the room was good so I had that. They offer surrey rentals to use on the bike path in front of the resort. They have a small but well equipped fitness center. Couple of issues: ants in the bathroom, completely empty shower gel and sink had drainage issues.

Beautiful hotel, but it has some drawbacks. First, our hotel room smelled like mildew. I'm not sure…read morewhy, but that was concerning. Rooms are not cleaned daily by housekeeping, so don't expect that. The pool is small, but the hot tub is big. We tried to order drinks and food at the pool, but that wasn't available despite having order tags on all the chairs at the pool. They do have a small bar next to the pool, but I didn't venture over there. Towels are at the pool and there is an attendant there who takes your room number when you pick them up. But, they constantly leave and that's a problem as they take your room number when you pick them up! So, I'm hoping I didn't get charged for any towels I returned. On a positive note, the hotel has direct beach access and that was the highlight of our weekend getaway! You can walk directly from the hotel to the sand and you can rent beach at the hotel which is nice. The rest of the hotel, outside of our room was really nice.

Location was great. Room was clean, comfortable, and most importantly it was quiet. I didn't hear…read moreany noise from room to room. The pool was small and hotel access was a bit awkward because the pool is in the middle of two parking lots and blocks hotel access. The marina view is beautiful and the marina shops are a quick drive or e-scooter trip.

Currently under construction! They have replaced the room furniture with nice new blue accented…read morefurniture. For some reason, they didn't change the curtains along with the furniture and carpet. Bathroom is the same. Lobby and breakfast area is in the front building. Make sure to take your room card to get back into the hotel building. The two are connected by a covered walkway next to the outdoor pool with no spa. They did add an outdoor fire pit on the west side of the busbut I do think they should add a hot tub. Location is in a marina so beautiful views of the marina. Park next dog where people play tennis, walk their dogs and play loud music. This is not walkable to a beach but you could ride a bike there.

This was a nice stay for the night. I had planned a mothers and daughters trip to Ojai. Hotels were…read morefully booked, therefore I decided to book somewhere not too far for an affordable price. The room was ready before check in time. The kids were looking forward to going swimming after our afternoon in Ojai. We were warmly greeted by the staff upon check in with quick excellent service. The room was extra cleaned with a small fridge and microwave. We were bummed later to find out the swimming pool was under renovation, but the front desk called their sister property next door so we can use their swimming pool. It was an absolutely much bigger pool so we got extremely happy. The best part, we had the whole entire pool to ourselves. Then the weather shifted to a colder evening, but luckily the swimming pool was heated. Our evening became even better due to happy hour. My friend and I enjoyed $5 tequila sunrises. The bartenders were so generous with their heavy hands pouring mainly tequila in our cocktails. They do have a great happy hour menu! We really enjoyed our stay and this trip was a memorable one.

The hotel needs renovation very badly. The rooms smell horrible... possibly mold or otherwise…read more The staff was great except for Muhammad, the GM. While I was at the lobby restaurant, I witnessed a homeless/drug addict harassing the front desk. I witnessed Muhammad try to get the person to leave. The man ultimately didn't leave. The man continued to harass the front desk staff for over an hour while Muhammad sat in the lobby having dinner with people who seemed to be his friends. The homeless man even harassed the bar staff while I was eating. They were clearly annoyed. All the meanwhile; Muhammad sat there (in a green t-shirt and other casual wear) watching this all happen. I confronted Muhammad and asked that he have the man leave. He asked "why"? I replied that me and his own staff haven't enjoyed this man disrupting and harassing us. He was pompous in telling me "he had it under control". Not what I expect from a GENERAL MANAGER. He clearly doesn't value his customers, and especially not his female staff at the front desk, whom are still enduring this situation. I am only leaving a 2 star because the rest of the staff, besides this pathetic excuse for a GM, was amazing. Perhaps Muhammad should value his male and female employees equally.... let's not forget about the rest of the people paying to be in his hotel lobby restaurant! loser.

Not a great experience. It was as under construction and the pool was closed. They did not tell us…read morethat when we checked in. When I called the front desk they told us sorry for the inconvenience and would allow us to check out without a cancellation fee. They also said they'd give us bonus points for the inconvenience. So we said great and we left. But that was on the phone. An hour later they didn't actually check us out. I had to drive back to be checked out. They told me sorry but they assumed I would come to the front after they told me they would cancel. It was an inconvenience and just bad communication. They said I would 5000 Bonvoy points for my inconvenience. But I got 3000. So they get two stars.

A big construction to completely change the hotel is going on and the rooms which are available are…read morewith old carpets and stinky rooms . All three stars are for the hotel staffs all of them whether it is Jessica at reception or any one else . Everyone is trying to make it comfortable for you so when the hotel is renovated it will be a great place to stay I guess Right now not .

This is definitely not the most modern or luxurious place, but for a motel in the city center at an…read moreaffordable price, it's actually quite good. The room was very spacious, although it could use a bit more natural light. One thing that pleasantly surprised me was how clean everything was. The room had no unpleasant odors, which is always a big plus. The gentleman at the front desk was very friendly, professional, and made me feel welcome from the moment I arrived. Overall, I had a good stay. The only downside is that many things in the room feel outdated, including the air conditioner, carpet, and bathroom door. Some renovations and updates to at least a portion of the rooms would make a noticeable difference. Still, considering the price and location, this motel offers good value for money.

So, this Motel was the first of 3 establishments we stayed at during our trek up the PCH. The first…read morething I noticed when we arrived was the outstanding dining area for breakfast. The other only dining location that was better than this one was a hotel we stayed at in Dubai. My wife had requested a 2nd floor unit because we wanted a kitchenette but initially they put us in a ground level unit. The gentleman at the check in desk was more than happy to give us a 2nd floor unit with a kitchenette since it was there mistake. The room was very spacious and the kitchenette was awesome. The neighborhood is a bit sketchy as described in other reviews but we had no issues at all. This establishment is near restaurants, shopping, and grocery stores so you can pretty much get anything you need. I was also very impressed with the Ice Machine, you have to actually use your key card in the machine to get Ice. There is a CVS across the street and please be advised there are railroad tracks about 100 yards from the motel. Traffic could be a slight issue because actual freight trains do come through the area. Eat, Drink, and Be Merry, my Friends!!!

When I buy a used item from eBay or Amazon, they state the obvious defects. The honesty helps make…read morea decision of the value of saving a few bucks vs spending more on quality. This is something I wish hotels would do. The "excellent" rating stated is untrue. Our room was like a dingy motel room. The furniture was all scuffed, paint was peeling, the table top finish was poorly done. We asked for a room away from the construction, instead every morning we woke up to constant beeping from a tractor backing up. Since it is a residential complex. There was also the early noise of people starting their noisy cars to go to work. Overall it was the worst stay of our week-long journey.

I was initially hesitant about booking this place, as the reviews and pictures didn't quite capture…read morewhat I was expecting. However, I decided to give it a try, and I'm glad I did. I reserved a two-bedroom, 1.5-bath apartment that comfortably accommodated three of us, and it could easily host a family of six thanks to its spacious layout and a convenient pullout couch downstairs. The amenities exceeded my expectations--shower pressure was excellent, making quick and refreshing showers easy especially if you're a big group. The condo includes utilities for four people, with plenty of towels provided (Thanks Tina). While there's no air conditioning, the ocean breeze just a block away kept the unit comfortably cool throughout our stay. A nice bonus was having a hot tub in each unit, perfect for relaxing evenings. Parking was also straightforward, with one dedicated spot included. A heads-up for warmer months: if you're sensitive to heat, keep in mind that summer temperatures can get quite hot, and the unit might feel warm without A/C. Additionally, because of the communal setup, it can get quite loud--sounds from neighboring units are audible--so don't forget your earplugs if you value quiet. Off-season, this spot is ideal for friends' getaways or a quick romantic escape. Overall, a charming and practical choice that offers great value and a fantastic location near the ocean.

Our recent stay at Hotel San Buena was nothing short of exceptional. While the property itself is…read morebeautiful, what truly distinguishes this hotel is its people. Hospitality is not simply a service offered here--it is the very heart of the culture. From the moment my husband and I arrived, we were greeted with genuine warmth, welcoming smiles, and a level of kindness that immediately made us feel valued as guests. Every interaction with the staff reflected a sincere commitment to hospitality, professionalism, and guest satisfaction. It is evident that caring for others is not just part of their job description; it is something they genuinely embrace. We would especially like to recognize and thank Bridgette, who welcomed us upon our arrival. Bridgette went above and beyond to ensure we knew our way to our room, had everything we needed, and felt completely comfortable from the very beginning of our stay. More than that, she made us feel as though we were home for the night rather than simply guests checking into a hotel. Her warmth, attentiveness, and genuine care exemplify what exceptional hospitality should be. Her guest service is truly stellar and deserving of recognition. Beyond the outstanding service, the location is ideal. Hotel San Buena is within walking distance of the heart of the city, providing convenient access to a wonderful variety of restaurants, shops, and local attractions. Whether you are looking for casual dining, upscale cuisine, or something in between, the diverse selection of nearby restaurants offers something for every taste and preference. The property itself is absolutely stunning. Rich in historical architecture and character, Hotel San Buena offers a unique experience that blends timeless elegance with modern comfort. From the moment you walk through the doors, you are transported to another era. The attention to architectural detail, charm, and preservation of the building's history create an atmosphere that is both sophisticated and memorable. Perhaps one of the most refreshing aspects of our stay was discovering that the hotel is exactly what it appears to be on its website. In an era where photos can sometimes overpromise, Hotel San Buena exceeds expectations. The beauty, character, cleanliness, and ambiance showcased online are an accurate reflection of the experience guests receive upon arrival. Simply put, it is beautiful. An additional feature we greatly appreciated was the secure, guest-only parking. Knowing that parking was safe, well-maintained, and reserved exclusively for hotel guests provided an added sense of comfort and peace of mind throughout our stay. The team consistently goes above and beyond to ensure every guest enjoys a comfortable and memorable stay. Their attentiveness, positive attitudes, and genuine care create an environment that feels welcoming, personal, and authentic. For anyone searching for accommodations in the area, my husband and I wholeheartedly encourage you to make Hotel San Buena your first choice. Whether traveling for business, leisure, or a special occasion, you will find a property where exceptional service, beautiful surroundings, historic charm, and heartfelt hospitality come together seamlessly. In an industry where genuine hospitality can sometimes be difficult to find, Hotel San Buena stands as a shining example of what it means to make guests feel truly welcome. We leave with wonderful memories, deep appreciation for the staff, and every intention of returning in the future.

I was in Southern California on a business trip. My wife and…read moreI couldn't be happier to have enjoyed our stay at the Hotel San Buena. The place is incredibly clean and peaceful. A big thank you to all the staff, especially our housekeeper Erica, for keeping our room spotless and always ensuring we had everything we needed. We will definitely return.

Had a wonderful weekend. Staff and facilities were both wonderful. Was even provided bikes and…read mores'mores.

First experience in a airstream for my family and it was amazing! Airstreams are updated and very…read moreput together and clean. Grounds are clean and well laid out. Staff was very attentive and so nice. Loved the nightly s'mores offered and the extra bathrooms and extra large showers in side incase multiple people need to shower or the airstream bathroom is a bit too snug for you. Walking distance to the venture beach and pier and only a 20 min walk the Ventura county fair (in august). On site Tesla chargers were a nice addition for us Tesla drivers. Fresh towels and water delivered yo your door every morning also. 10/10 overall experience. Will be staying again in the future!

we returned for several days for a family reunion close by.....they are undergoing a big renovation…read morethat just started and will last til november....reception is now in the former dining area, and the free breakfast is on the 3rd floor.....the staff explained everything, and it was very well organized.....they continue to recycle, have coffee in the room, and it's clean and comfortable...the breakfast is superb.....thx

DO NOT STAY HERE RIGHT NOW! I was told the pool and jacuzzi…read morewere unavailable due to renovations, what I was not told was that the ENTIRE HOTEL IS A CONSTRUCTION ZONE, including parking areas. The breakfast area was closed and what they offered was INEDIBLE watery eggs and oatmeal. The shower only had half the enclosure done so the water sprayed the floor and made a slip risk for my disabled husband. SHAME ON YOU IHG for letting people stay here and charging $200 a night!!