I came here with my wife and 4 year old and it was a great time!…read more We came right at opening on a random weekday and the line to get in was still pretty long. Parking was a little expensive at $25, but I kind of expected that. Luckily for us, most of the people entering the park were going to Dollywood and not Splash Country, so we got to park our car near the entrance and didn't have to wait long at all to get inside. Importantly, my son was free because of a pre-K voucher that they were offering, which was very cool. We started off our trip with Big Bear Plunge, and it was a pretty decent water slide. We then hit up the splash pad before journeying into the wave pool, where we spent most of our time :) My son really liked the waves! It got a little boring for me, but whatever. It was sometimes challenging to find a tube for my son to ride in (it felt like a free-for-all!) but we managed to secure one most of the time. We wanted to ride Big Bear Plunge one more time before we left, but by that time the line was exceedingly long and our 4 year old was definitely not going to wait, so we just peaced out. The food was OK but not great, as expected. I liked that they offered complimentary water for everyone, since it was quite hot. Overall, we had a great time and would definitely come back!

Splash Country and Dollywood lack adequate handicap accessible parking. Instead of creating more…read morehandicap accessible parking, they blocked all the surrounding spots off and marked them as $55 "preferred parking". Or $45 if you are a diamond pass holder. Once you're inside it is so overcrowded you will not have time to do much unless you pay $55-$70 for a fast pass. Some lines had a 70 minute wait. Then the bathrooms were horrible, I bet Dolly wouldn't use them!! I was only here because I have a 2 park season pass but these kids will not get me back to this water park. Yall can have it. I'll stick to the theme park.

The people who work there are so nice I made a mess up and there help me with a smile worker: Jasonread more

Electronic let card would not work at all during stay…read more Breakfast is average. Pools are good. Stayed Sunday - Saturday, housekeepers only came one time. Had to ask for towels every other day which was challenging bc the staff acted as if they didn't speak English. Took the trash to lobby as the can in room was small and no housekeepers and for it. The beds are 4/10. Room was cleaned about 0/10. Stains on items. Dust. Hair. Won't stay here again when there are so many options.

Wonderful upscale resort nestled in the Great Smokey Mountains. The amenities are superb and the…read morefood at their restaurant is delicious! The hotel is GORGEOUS and styled so well. Upon our arrival we were greeted by friendly staff that helped us check in and arranged to have our baggage taken up to our room. They do offer valet parking and complementary self parking. They have an indoor pool, outdoor pool, fire pits, arcade, gym, spa, and even complementary s'mores in the evening. The service and staff were all wonderful! You get free preferred parking at Dollywood and timesavers for everyone in your party. 5/5 Star experience - we will 100% stay here next time we are in the area.

This review is all about the SPA!!!…read more Can a husky, bald, 56 y/o man get a massage?? HELL YEAH!!! Wife and I did a couples massage (a first) since we were looking for couples opportunities. And this didn't disappoint. It was very relaxing and both wife and I felt very comfortable. I did apologize for my feet (I have gravel grippers) but they trooped on. The therapists were engaging as to what we'd like (I asked to kneaded like a bad pillow, and wife was less needy). But they adjusted accordingly and we were very appreciative It can be pricey (we had a resort discount though), but this is well worth the cost. It's okay to be a dude and get massaged with eucalyptus-coconut oils. I will not judge you.

We went to the Museum and did the fabulous dinner at 4:30 pm Sat. June 27,2026. We were there on…read moretime to enter the museum. We had an hour to walk through the museum. It was so crowded we could not in any way see the museum before our time for dinner. Our only problem was the museum allowed....I do not know how many to do a museum only tour at the same time as the at least 150 people to enter for the dinner experience. It was a huge cluster of people. My opinion is the dinner tour should be held alone without the tour only group. That aside, the dinner was delicious and the crew actors portraying the Titanic crew were amazing. We had an amazing view of what happened that evening and the actors portraying the sinking truly gave us an evening of the heart of all those on board. The beauty. The tragedy. The sadness of the loss. Most importantly is this Museum keeps all the people on board of this vessel alive forever for each and every one of us. It was an unforgettable evening. I hope the museum will rethink how the do the dinner and tour. They need to make this part private for the dinner passengers. It was too crowded.

The Titanic Museum in Pigeon Forge is truly one of the most incredible and memorable experiences…read moreyou can have. From the moment you arrive and see the massive ship replica, you can tell this is something special. The exterior alone is stunning and immediately sets the tone for what's inside. As soon as you walk in, you're given a boarding pass with the name of a real passenger or crew member, which adds a deeply personal and immersive element to the visit. Throughout the museum, you follow their journey, and by the end, you find out their fate--it's a powerful and emotional touch that really connects you to the history. The exhibits are extremely well done and very interactive. You're not just looking at displays--you're experiencing them. From touching a real iceberg to feeling the sloping decks that simulate the ship's final moments, everything is designed to help you understand what it was like on board. The attention to detail is incredible, with beautifully recreated rooms like the Grand Staircase that make you feel like you've stepped back in time. The museum does an amazing job of balancing education and emotion. There's so much history to learn, with real artifacts, detailed information, and stories about passengers and crew that bring everything to life. It's clear that a lot of care and respect went into telling the story of Titanic in a meaningful way. The staff was friendly, knowledgeable, and clearly passionate, which made the experience even better. The entire facility was clean, well-organized, and easy to navigate, allowing you to take your time and fully enjoy each part of the museum. Overall, this is an unforgettable experience that goes far beyond a typical museum visit. Whether you're a Titanic enthusiast or just looking for something unique and meaningful to do, this is an absolute must-visit. I would highly recommend it to anyone--definitely a five-star experience.

Great food! Great service!…read moreWe will be back. Hoping to be in Amanda's section again for service.

Food was amazing and great service. Great atmosphere. It's a little loud and hard to converse but…read moreall in all great experience.

This experience was not good. I'm giving two stars, not one, only because when we DID find…read moreemployees, they were truthfully nearly all friendly. We appreciated that. The problem is that they congregate in groups all over the store and don't fan out to help anyone on a Saturday. I spent $70 on a pair of pants, and I had to find the (again, friendly) person to help me who was chatting with two coworkers. Then we get to the fitting room and press the button - no one shows up. Stick one of those employees at the fitting room because you absolutely have the staff to do that. Finally, Melissa roamed by to let us in and tried to sell us their lifetime membership. I go in the fitting room, walk out in the pants and I needed another size. She doesn't ask me how it's going or try to help because she's too busy giving a 10 minute speech to my (annoyed) husband, trying to sell this membership. I finally changed, went to get my own other size, and we paid for two items and left. They won't give you a bag, but they will give you a huge box. Recycling, I'm sure, but a little nonsensical and annoying. At the checkout, the other woman tried again to sell me this membership. She would not stop when I told her four times that I didn't want it. Management: The reason I didn't join is because of the terrible customer service. It annoyed me to spend a small fortune on two pairs of pants and while you are overstaffed (if groups of 2-3 employees are everywhere, give them a task - who is managing the store? Why the obsessive focus on selling a membership and none on serving people in the store?), nobody is actually helping customers.

Typical great REI experience. Medium sized store with all the stuff you'd expect, including great…read morecustomer service! Conveniently located near a Tesla supercharger and some other fun stores to explore.