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    Charito Designs

    4.6 (5 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    2 years ago

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    Charo T.

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    6 years ago

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    3 years ago

    Great customer service I would recommend Charo sewing highly! Prompt service! and friendly service! Reasonable price.

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    6 years ago

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    6 years ago

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    Casper Convenient Cleaners - New pants with price

    Casper Convenient Cleaners

    (124 reviews)

    $

    I needed a quote for dry cleaning a king-size comforter. I called three local dry cleaners--two…read moreprovided reasonable estimates over the phone (around $40-$70). This one was the only place that insisted I bring it in to 'see the size and weight.' I drove over with the comforter in a plastic bag. While I waited at the door with the bag in my hand, the guy glanced at it and quoted $85 on the spot. It felt like a waste of my time, especially since the other quotes were significantly lower and given remotely. I ended up going elsewhere for less than half the cost. It would be helpful if he could've asked the right questions and quoted over the phone.

    Stopped in to get a quote on sewing a couple of detached belt loops on a pair of Levi's 559 jeans…read more He said 15 dollars each loop. So that's 30 dollars for that pair. Then I showed him 3 other jeans that needed minor repairs and he quoted 25 dollars each so 50 dollars plus each. So I asked for a package deal and he wouldn't budge so I had no other choice but to turn it down. I'm not cheap, I just hate people that talk down to you like you don't matter while they try to rip you off. Especially when new ones are $35-45 a pair. I guess not everyone in Norco is nice and definitely do not give any kind of breaks to a Senior Citizen. I hope their cleaning services is at least satisfactory. I found someone else that does this work on the side and they are doing all for $100 cash. I'm glad there's still decent people out there. I wish there was a zero star option on here.

    Kona Cleaners

    Kona Cleaners

    (106 reviews)

    $$

    first time visit, and they ruined my dress. I took the…read moredamaged dress back the next day to complain, and the lady behind the counter told me the young man who took my order was new and should have told me that the dress may be ruined if dry cleaned due to the material. when I told her I was not warned of potential damage when I dropped it off, and when I picked up all the clothes from him, he didn't even mention that the dress was damaged, even though there's a note, from the cleaning crew, attached to the dress to 'inform the owner of damaged dress'. I saw the note after I got home and found out the dress was completely ruined. She told me she'll ask her manager to call me and gave me her manager's contact number, and said that typically I will get a refund for the damaged dress. I never received any returned call from the manager. when I emailed her manager and left several messages with the manager, it was not returned. after 2 weeks of no response from the manager, I ended up disputing the charge with my credit card company (thank goodness I used cc). bad service, bad quality, definitely NOT going back!!!!!

    I'm extremely happy with the service I received. Two buttons popped off the cuffs of my favorite…read morejacket, so I called ahead and a woman answered promptly and confirmed they could help. I stopped by a few minutes later, they took my contact info, and about an hour later I received a text saying the repair was complete. When I returned, the staff member (a brunette with long hair) told me that not only had she reattached the two buttons, but she had also reinforced the other two at no additional charge. I was genuinely impressed by her attention to detail and professionalism. Highly recommend!

    Kona Cleaners

    Kona Cleaners

    (80 reviews)

    $$$

    They provided quick and excellent service. The staff was helpful and friendly. Their prices are are…read morevery competitive.

    Absolutely flabbergasted at how this establishment is ran. Where do I begin?…read more I don't understand how it's possible to give another customer someone else's order. I get that people can have the same name, but what's the point of asking for a phone number to pick up an order if you're only relying on names? I had asked my wife to pick up my order since I've been working a lot and needed my clothes for work. When she arrived, she was told that my order had already been picked up. My wife explained that wasn't possible because I was at work. Despite this, they insisted that I had someone else pick it up and wouldn't listen to what she was saying. She assured them it wasn't possible since it's just the two of us, and I was clearly working at the time. At this point, another worker gets involved and asks to see a picture of me. I think that's an absolutely insane thing to ask, basically assuming my wife is lying. They hadn't been too apologetic too. My wife calls during this and explains to me the situation. I ask what can they do to remedy this? One worker asked the other, "Are you sure someone in the family didn't already pick it up?" The other worker admitted their mistake, saying, "No, I messed up--I gave the order to someone else." Shocked, my wife asked what they planned to do about it. They told her to give them until Friday. Frustrated by the lack of clarity and the conversation going in circles, my wife requested something in writing. Please see the attached photograph. Not only did they give away my order; one of the workers insisted my wife was essentially lying - taking no accountability on their end. They offered no solution; no type of peace of mind and nothing for their mistake. The next 2 days; I waited to see if they would call me or text me - and it was radio silence. I get the text message today that my order is ready; so I head over. When I checked in, the worker apologized once, saying they were sorry for giving my order to someone else. That was it--no coupon, no credits, nothing. The ultimate slap in the face was being made to pay. Excuse me--what? You lose my order and can't even do the bare minimum to make it right? Instead, they applied a discount (even though I had already used a 15% discount when I dropped off my clothes). I wasn't about to argue, but this was absolutely ridiculous and incredibly disappointing customer service. It's not about the money, it's about the principle! I'm frustrated at how they handled this situation. I had just started using their service but unfortunately they lost a customer.

    A+Alterations - After it was altered. Simona also added the straps and added a bustle.

    A+Alterations

    (139 reviews)

    $$

    After nearly two decades of having my suits tailored by my longtime Italian tailor, I was honestly…read moreworried about finding someone who could match the same level of craftsmanship and attention to detail when he finally retired. A great tailor is hard to find, and when you're used to a certain standard, it's not easy to trust someone new with your clothing. Before he retired, he strongly recommended Simona and A-Plus Alterations here in Rancho Cucamonga--and I'm so glad he did. Simona has been absolutely fantastic. From the moment I started bringing my suits and other clothing to her, it was clear that she takes real pride in her work. The quality of her alterations is excellent, and she consistently delivers results that fit perfectly and look professionally done. Her attention to detail, skill, and experience really show in the final product. What I also appreciate is the personalized service. Simona takes the time to understand exactly what you're looking for and makes thoughtful recommendations when needed. It's the kind of service that's becoming rare these days, and it makes a big difference. On top of that, it's a family-owned and operated shop, which gives the whole experience a very welcoming and personal feel. You're not just another number walking in the door--they truly care about their customers and the quality of the work they provide. If you're looking for someone local who does high-quality alteration work and takes pride in their craft, I highly recommend Simona and A-Plus Alterations in Rancho Cucamonga. Whether it's suits, formalwear, or everyday clothing that needs tailoring, she's someone you can trust to get it done right. I'm grateful my previous tailor pointed me in her direction--he was absolutely right about her.

    Everything went well she hemmed them. She was done when she asked for the price that she wanted…read morecan't ask for better.

    Charito Designs - sewingalterations - Updated May 2026

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