I had a frenectomy done here through a referral and it was a nightmare to deal with. The frenectomy…read moreprocedure itself was fine and the recovery went smoothly but the financial headache was not worth it for me. I originally did my research about this place and I saw some issues with billing but it seemed like a one off but unfortunately I fell victim to it. I have had multiple conversations with staff about the billing with insurance and specific charges that they talked through during the consultation and every conversation was different. I had to end up calling my dental insurance and explaining the situation to have it resolved back and forth almost 6 months later. Truly ridiculous. Save some headache and find a different place!

This is still my favorite dentist and I have gone here for over 10 years. This is the best dentist…read morein Purcellville and probably Leesburg also. Very friendly, competent, and hygienic. Dr Armantrout is an absolute gem. This is a 5 star place even though a few whiny Yelpers with poor insurance had some issues. I use delta dental without a problem.

They say they take you if you have an emergency but refused a member of my family. Their internet…read moresite is not being honest .

We have scheduled three new patient appointments for my daughter at this location over a span of…read moreyear. The first, they didn't have her on the books (although confirmed) and the 2nd and 3rd times they canceled on us within 45 minutes of the appointment. It's bad business practice. They expect 24 hour notice from patients but don't get the same courtesy. We will be looking for a new dentist immediately.

I needed a crown on a molar and Dr. G gave me a perfect one! The staff is also pretty perfect from…read morethe moment one enters the door. They get an A+!

Love this place!! Called three different dentist offices for an emergency veneer reinstallation…read morebefore a major trip out of town. This office was the quickest to contact me and in place of the old veneer, I had a crown made and the two week wait was worth it! I am now sporting a nice looking set of teeth although the crown is in the front. I am also deaf myself and the staff is very accommodating. Came back for a dental cleaning although I have my regular dentist. This is now my go-to. The dentist is also nice and professional!

it's a very nice modern facility with easy access, Drs. Colliver and Chen have both done…read moreoutstanding work for me. The hygienist is the best I've encountered in a long life of cleanings. And the office staff is always friendly, efficient, and a pleasure to deal with. Highly recommended!

I want to say that adding the Smilist to your practice cannot be worth your clientele. I love my…read morehygienist, but as of right now I am actively searching for a new dentist. I apparently owed $56 from my last visit in September, which was not disclosed to me at that time. I usually pay any outstanding balances when I come in. The Smilist however could not wait until January 31st. Instead they harassed and threatened me for $56 which eventually cost me a $2 service fee! Unacceptable!

Another excellent cleaning session. Wonderful staff, amazing technician and great doctor. As usual,…read morefor the past ten years, my all time favourite people. Efficient, precise, super clean and professional. Thank you for taking care of me.

I switched practices about a year and a half ago and I'm very glad that I did. This is a modern…read morepractice with a beautiful office, and aesthetics do matter to me. More importantly my hygienist Jenny took the time to have a conversation with me to find out how things are going with me in general and specifically with my oral care. I've always found every member of staff to be extremely friendly and helpful. My only suggestion would be that for the once a year patient information updates you either send patients to an online portal or print out the existing information to allow for changes and edits versus starting everything from scratch. Also, just received a notice from my insurer letting me know the dental scan ($131) is not covered, which no one mentioned before they administered it. Yes, to me that's a big deal

Frederick Dental Group (FDG) is a GREAT dentistry practice! My family and I have been coming to…read morethe practice for approx. 8 years and have had only good experiences here. Their sign on the entrance door says, "WE CATER TO COWARDS!" Well that's ME! A really bad childhood dental experience made me really leary about dental work altogether. Here, they are professional, and really do care about your comfort and total satisfaction with your care, treatment plans, and services. FDG offers a variety of dental services, including sedation dentistry (hence the "cater to cowards" slogan). Of course they accept insurance, cash and/or credit, but has also teamed up with Cherry, a financing company that may finance your services (if approved). The office itself is nestled in the Spring Ridge community in East Frederick. It's clean, bright, and comfortable. FDG posts information in various areas of the office for their patients' reading pleasure. There is a beverage station in the waiting area, that has coffee and water to enjoy while you wait... and their ambient music is awesome! The group is definitely one to check out if you're in the market for a new dentist...you won't go wrong! Always Natasha Ps. Tell them I said hiii!!

The care I have received by Dr. Dave is incredible. He is very caring, gentle and takes the time…read moreto explain everything so I understand. He even texted to see how I was feeling later that day. My mouth hasn't looked this good for a very long time thanks to him. I used to avoid smiling but now it's a pleasure! The staff at the front desk is very pleasant and professional as well. I highly recommend this practice!

I haven't used them yet, but got strong recommendation by my oral surgeon ,…read more who has the highest credentials I have ever seen outside of Manhattan. Nahla Chaudhary Dr. Chaudhary obtained her DDS degree from the New York University College of Dentistry in 2003, a fellowship in oral and maxillofacial surgery at Columbia University, New York, NY. Her oral and maxillofacial surgery residency was then at Lincoln Medical Center in New York City in 2009. Dr. Chaudhary is a member of the United States Army Reserves and is assigned to a Combat Support Hospital Unit. She is multi-lingual Her credentials and achievements go on for pages. And she is the nicest person , she treats her staff with respect , a reflection of her character. So when she makes a recommendation, I am completely confident. I wanted to give this now in case I don't do an after review - her practice is in Martinsburg.

I have been going to this office for years now. I had extreme dental fears to where it was…read moredebilitating and caused me to fear dentists. I was told about Dr. Smith's "bed side" manners and made an appt. His staff, and him have always made me feel comfortable and welcome. He tells you the truth if it's something you might not want to hear, like if fillings are a temporary solution and it's probably going to need a crown in the future. It's one of the last few offices that still provide laughing gas, they also let me wear my headphones so I don't get anxiety from the drills and noises. They are a small business and do depend on people paying their bills but as long as you're making payments you're fine.

I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

Me and my wife chose My Frederick Dentist for our regular maintain Dental Hygiene. It was the…read moremiddle of the day and I took some time off from work. 3D Xrays imaging was conducted to create a 3D rendition of the oral cavity, which wasn't necessary for Dental Hygiene. It was charged to my insurance.Then 2D X-Ray images were taken in duplicates. I don't understand the need for duplicity of these various imaging conditions. I guess, whenever possible they try to take our hard-earned money to furnish their plethora of instruments and justify otherwise.Then, I waited on the Dental Chair for about 15 minutes for Dr. Sang Cho to attend to me. He had a glimpse at the images and started looking at my teeth. After 5 minutes, he wandered off to talk to some other folks and left waiting for another 10 mins. I told them that I had a meeting to attend after the dental appointment. Finally, he spent 5-10 mins cleaning. The cleaning was poorly conducted (in hurry) compared to other dental hygienists. I believe there is a lack of professional attitude to the patient. The doctor ( dental hygienist himself) hasn't spent enough time attentively to do the job properly. Later on he suggested putting a crown on one of my molars. I got a quote of a total of $900 in which $581 out of pocket. Immediately, there was a red flag. I realized this person is hankering for money from his (new) patients. I have previously done dental treatment such as filling and porcelain crown before with the same insurance coverage that cost me $135 out of pocket. My wife also experienced a similar situation from another dentist in Frederick. Later on she went to orthodontics in Gaithersburg for better and genuine treatment. Learning from the past experiences, I wanted to go for a second opinion. As soon as I requested my X-Ray images they were charging $37 for releasing my record... What a double whammy!! I have already paid for my X Ray. I have also paid for their instrument use and now they are charging more money for giving me what I already own. I don't understand if they have to charge more for releasing my report then why isn't it already included for the first time. I would never go back to Dr. Sang Cho at My Frederick Dentist. I suggest to folks who are reading this review to be careful using this dental service. Addendum: Looking at their pricing disparities (see attached photos), to me, My Frederick Dentist is ripping their customers off at a logarithmic scale. Their website shows (called casting a net) the X-Rays and Hygiene service for new patients is provided at $99 but in reality they charged me $481.00. Also, for the same service, fees varied for me vs. my wife. When we tried to report this in BBB - hehe, not a surprise, it's not accredited - indicates that their discriminatory business practices cannot be trusted.