This location of Charley's was extremely busy since it's located inside Menlo Park Mall. The staff were mind despite being so busy, and the food was cooked on the spot. I would say it could've used more flavor, the meat tasted a bit bland. We did try their new menu item, lemon pepper wings and they weren't appetizing. If you want something quick, it's a good spot to go too unless it's the weekend. read more

Charleys Cheesesteaks - CHICKEN CALIFORNIA CHICKEN BUFFALO BONELESS WINGS COMBO - Cheesesteaks Near Me - Edison, New Jersey

My usual go to spot in the mall when I want something to eat. This time around it was just ok everything just needed a little salt. I noticed wings on the menu and tried those and they were just OK probably wouldn't get those again and just stick to my chicken Philly and fries. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Edison, New Jersey

Conveniently located in menlo park mall.. tried first time... i had a buffalo chicken sandwich and some fries/water.. Was about 14$ for this meal. it is slightly pricey because its in the mall. took them about 3-4 mins to make it . You can add extra jalapenos, tomatoes etc. Loved the buffalo sauce and it was spicy .. fries were normal. they do put 2-3 huge cheese slices.. I took them out before eating ! overall a good experience.. thumbs up read more

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Typical Charley's cheese steak you'd find in the mall. They stay packed and give great samples. I come here quite often and would recommend this location for sure. read more

Charleys Cheesesteaks - the counter area - Cheesesteaks Near Me - Edison, New Jersey

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We were shopping in the mall and tried one of their delicious large chicken cheesesteaks. We shared it with also a large fry and a delicious lemonade with peach. We are so full. It was delicious. They need to be higher. read more

Great cheesesteaks. Steak and chicken are good. The teriyaki chicken was moist and flavorful. Fries are good. Quick counter help

The cashier can not hear customers clearly and she needs to speak up. The supervisor/manager needs to learn about customer service because he has a nasty attitude. The whole staff needs to go to cheese school and get some hearing aids because they literally had each staff member ask me what kind of cheese I wanted. I told them that I wanted "AMERICAN CHEESE!" Here in AMERICA, when we say AMERICAN CHEESE it means YELLOW CHEESE not white. Cheesesteak: They were cheap with the AMERICAN CHEESE "YELLOW", the steak itself, and especially the peppers which they only gave me one piece of green peppers. The cheesesteak was not to my satisfaction. French Fries: Tasted old/stale and had absolutely no taste at all. What a waste of money for french fries. I might as well have went to Chick Fil-A for my french fries. Peach Lemonade: Tasted super sour and tasted watered down with no peach taste at all. Was not worth my $1.20 Overall: This restaurant needs a lot of improvements especially their customer service skills and to pay more attention to their customers. read more

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Visited this place in Menlo park with frnds, we had chicken Philly , chicken teriyaki with the side of garlic parm fries and strawberry lemonade. The sandwiches are good and the lemonade is excellent, fries are ok as well but I expected more from fries very less sauce they poured and nothing special as well. Could have been better. It's a pick and go place with mall seating to eat if u want to , the people are helpful and have good recommendations. read more

Charleys Cheesesteaks - a menu and a sandwich - Cheesesteaks Near Me - Edison, New Jersey

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Great place to eat when your in the mood for a good cheesesteak at the mall. They have many varieties to choose from, great chicken and beef and also delicious crispy gourmet fries. Everything is grilled up fresh and they have great service. Stop by and try out a combo... read more

Charleys Cheesesteaks - Delicious chicken cheesesteak combo with gourmet loaded fries... - Cheesesteaks Near Me - Edison, New Jersey

I would like to think that my taste in food is quite refined, lol! With not much reviews written for this place, I was surprised by the low rating. Most seem to complain more for their customer service rather than the great cheesesteaks they serve. This is our go to at the Menlo Park Mall food court when we want something quick. I don't know what everyone else is talking about but they consistently serve up delicious, fresh cheesesteak sandwiches each and every time. The steak is not dry and overcooked, it's juicy and tender. The bread is soft and nicely toasted. Their french fries are always piping hot and perfectly crispy. I'm not a fan of lemonades but I think they have the best refreshing blueberry lemonade here. I have never ever had trouble with their customer service. Always friendly and patient. Nothing wrong with telling them exactly what you want as you go down the line when they assemble your sandwich. I always keep an eye out if they happen to throw in something when they are not supposed to. No biggie. Very nice staff. Make sure you get their rewards card. You get a stamp for every sandwich you order, 8th one is free. read more

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Before they switched management it was a great location now it's awesome half of the workers can't even understand what you're saying they constantly charge you for double meat and don't give it to you the sandwich is like all bread overpriced overrated read more

I'm reviewing this on behalf of my boyfriend because of how much he loves this place. When we go to the mall he religiously eats here. The staff is also so so so nice, especially the manager. I don't understand how people have had bad reviews for this place because we always have a pleasant time. The food is always good and they accommodate to your requests. I also recommend if you want Charley's to come to this location and not the one in Woodbridge mall. Keep up the good work Charley's! read more

Charleys Cheesesteaks - Ultimate gourmet fries - Cheesesteaks Near Me - Edison, New Jersey

Was looking forward to this place as I'm a big philly steak lover but boy was I let down. Felt more like a cheese steak I'd find in California. Not a philly read more

The cheesesteak is pretty good and the cheese is consistently melted. They offer multiple types of sandwhiches and they're pretty filling food but the prices are too high. read more

Charley's has become a staple of Americas food courts over the last 10yrs. The samples they give out as you pass by are delicious. I'm such a sucker for a sample. Unfortunately no matter which Charley's I'm at I get-suckered into to getting since the teriyaki chicken sub sample is so tasty, I get let down once I order. It never ever tasted like the sample especially since every time I feel there's no actual meat in the sub. It's a lot of bread, a lot of onion, a lot of cheese and no chicken teriyaki. The cheesesteak is the same way all bread, cheese and onions no steak. The fries are ok and how do you pass up bacon, cheese and ranch doused on them for like a buck. Good in theory not in real life. One day I'll learn my lesson and pass this stand by hopefully. read more

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Pricey, which is expected from a food court, but a very underwhelming sandwich. You can choose the toppings of your sandwich, but the meat itself was in such small chunks that there was too much bread. The whole sandwich felt like a bun. And cheese. If I wanted a cheese sandwich, I'd stay home and throw some butter, sliced bread, and cheese slices on a cast iron pan and it would cost be a couple bucks. The food court is getting better with their dining options, and for cheaper you can get a burrito or a burger. If this place wants to compete, throw a few more pieces of meat into your sandwich so the $10 plus a person pays gets some bang for their buck and you don't go out of business. read more

One of the best cheesesteak spots ever and I always come for my usual which is the chicken cheesesteak combo with no mushrooms or tomatoes: the customer service was great and the atmosphere was good and I'm very satisfied with everything read more

Just you're average philly steaks, they're not bad but definitely not amazing. The reason for the one star is because after I ordered my meal (which includes a drink), the original guy taking my order didn't give. But ok, that's fine. I headed down the line and grabbed my sandwich and went back to ask for my soda. The manager, I believe, wearing the blue shirt, stared at me like I have ten heads when I asked for a soda. I was holding my receipt and he just stared at me. Than I ask for a straw since there were no straws and he kept pointing to the empty container. I literally grabbed one in front of the screen and he kept telling me look there. At that point I was just annoyed with him. I left and started talking to my mom and when I turned around he was still staring! Most likely not going back unless desperate. read more

I LOVE this Charley's! They never mess up my order. You guys are the best. The chicken teriyaki is so juicy and delicious.

Fries were very tasty. Cheese steak was tasty but like others mentioned portion size is Small. Lemonade tasted fresh. Ordered a few different things but no bin for getting ketchup. Not bad for food court food. Not sure worth my $10. read more

Fries are great! Steak is kind of wimpy buy for the price its ok. read more

Charleys Cheesesteaks - French fries and philly cheesecake deluxe - Cheesesteaks Near Me - Edison, New Jersey

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Great location at Menlo Park mall- and they do great business The one star is because of horrible customer service. And don't believe their loyalty "free 8 th sub" programme. The staff is either not trained or trained to yell at customers who come to claim the 8 th free sub. The best thing is that after the cashier yelled and told me that I was not trained in claiming my " reward"- that I should pay for my food- she called the manager who reinforced this - by charging me and saying that I maybe should come another time to claim my reward !! No apologies - just rude behavior by management and staff Great going Charley's subs- may you grow well in ur rudeness! read more

I love cheesesteaks so when I noticed this was at my local mall i gave them a try. I got a combo that came with fries and a drink. The food was good, but what bugged me was the refill on the regular drink which costs 2.20, costs 80 cents. I'm sorry, but for 2.20 I should be getting at least one refill. The cup is more expensive than the soda. My advice is ask for your drink with no ice. I realize this is a small complaint but it's still a complete rip off. read more

I dont know why anyone would give these guys a less than stellar review. Their buffalo chicken with melted swiss instead of provolone is absolutely ridiculous. I would recommend anyone to charley's over 90% of other alternative. There is no comparison of charley's vs subway. The chicken and the steak are amazing. read more

I enjoy the hot and fresh food always made in front of you good price friendly people working there I love the this place

Manager Auphan extremely rude and misled us on the combo price, ignored all of our requests

Don't order takeout. They'll make whatever they want and tell you that's what you ordered. Bought 5 different sandwiches for family takeout and found when I got home they were all the same - just chicken and cheese. Manager could care less and didn't do a thing about it. Never going here again. read more