Good experience here for the most part. I walked up to the order spot and there was no line. There was a kiosk there to order but the guy was also right there so I asked if I could just order from him directly and he was responsive. I asked him what he recommended and good 'ol Philly cheesesteak was the recommendation and it didn't disappoint. I will say the fries left much to be desired but all in all I would return. While I was moving to the right as the ergonomics of the setup seemed to push me towards, there were a couple of security guards kind of blocking the way for some inexplicable reason. Just thought I'd mention that. read more

Love this cute little cheesesteak place located conveniently within stone briar mall. Service is good as staff is usually friendly. I usually got the traditional Philly cheese steak. However the food quality over the years is not the same and in my opinion is not as good as used to be in taste. read more

Charleys Cheesesteaks - Sandwiches Near Me - Frisco, Texas

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Bland and overpriced. Not a very good representation of a cheesesteak. Almost $4 for a (very) small order of cheese fries. The counter staff were somewhat friendly but barely spoke English. There are way better options at the Stonebriar food court. read more

Charleys Cheesesteaks - Sandwiches Near Me - Frisco, Texas

The workers were so incredibly rude to me and my girlfriend. We ordered on the kiosk and then came back for our food and that was that. When we saw they didn't give us the ranch WE PAID FOR I went over there and asked and she gave me a whole speech about how I need to pay. Absolutely unacceptable, will not be going to Charley's ever again read more

Charleys Cheesesteaks - RANCH - 2 OZ - Sandwiches Near Me - Frisco, Texas

Yelp 100 Challenge 2023 #47 This location is located in the Stonebriar Mall Food Court across from H&M. They now offer a self order kiosks when you can customize your order. Staff is always friendly and the food is made to order within minutes. My favorite is their small cheesesteak with mushrooms, lettuce, cheese, tomatoes, a small french fries, and a medium strawberry lemonade. Their strawberry lemonade has a strawberry puree added to it and it is delicious. If you're in the mall, and looking for a yummy quick meal. Try Charley's Cheesesteaks. read more

Charleys Cheesesteaks - Sandwiches Near Me - Frisco, Texas

Waited 35 minutes for my food and it still wasn't right. They won't have to worry about me ordering this dry food again

This is a door dash order - I've not visited the restaurant nor experienced their staff. I ordered the Philly cheesesteak and removed the lettuce, tomato, and pickle that it comes with. I'm not familiar with what a traditional Philly cheesesteak has on it but, for me, those items don't belong. The Philly flavor was just ok and the fries needed salt. Underwhelmed. read more

Charleys Cheesesteaks - Small PHILLY CHEESESTEAK and ORIGINAL FRIES - Sandwiches Near Me - Frisco, Texas

Terrible service and the quality of food is not worth the price. It's in the mall food court so keep your expectations accordingly but come on. Not coming back to Charley's plenty of other options worth your money. read more

It's always disappointing when you get the wrong order and don't feel like it's worth the hassle to go back. imagine how annoying it must be, especially when it's a pricey sandwich. It is clear in reviews this store has issues with giving the wrong order to customers. The chicken cheese sandwich is ok but the Philly cheese steak is not. So when you order a chicken and get a beef it's disappointing. The manager offered no solution. read more

The restaurant is located in a visible part of the food court inside Stonebriar Mall. There was not a wait in line and the drinks and food were quickly prepared. We ordered the chicken Philly cheesesteak, Philly Cheese steak, fries, and and real fruit lemonades- Strawberry. The cheese steaks were so good...my daughter loved the string pull on her cheesesteak. The small cheesesteak was very filling. We added Charley's french fry seasoning on our fries for added flavor and they were tasty. I loved the real fruit lemonades-Strawberry. It was just the right amount of sweet. A friend of mine had told me about them prior to me going and I wasn't disappointed. Next time I plan on getting the blueberry or peach fruit lemonades. read more

Charleys Cheesesteaks - Real fruit lemonade- Strawberry & fries - Sandwiches Near Me - Frisco, Texas

This is horrible,it's like they had some really old meat in the fridge and a piece of bread laying around they stumbled on a can of cheese and decide to make a sandwich......they got me for $21 dollars,it won't happen again. read more

Charleys Cheesesteaks - OLD SCHOOL CHEESESTEAK - Sandwiches Near Me - Frisco, Texas

The sub was not bad but I've tasted better in Philadelphia, the land of philly cheese steak subs. I like the fact that it wasn't just meat and cheese it actually had lettuce, tomatoes and pickles which enhanced the sandwich. The ingredients were fresh and the steak meat wasn't dry, but tender. If you like cheesy cheesy I would add more cheese for $2. I could actually see the cook cooking the meat and preparing my food, which was good to notice. They have wings too, which I ordered the 8 piece lemon lime pepper wings which were tasty and zesty. The dining area was clean, and the workers practiced safety measures with mask and glove. I want to try the other sub options on the menu, so I'll be back. read more

Charleys Cheesesteaks - Philly Cheesesteak - Sandwiches Near Me - Frisco, Texas

Love this place. Staff is friendly and the food is delicious. We keep coming back again and again and has yet to disappoint.

I always get their vegetarian sub. I love everything about it and how it's customizable! Their fries are always good too... get the cheese fries on your cheat day. The highlight is their lemonade! It's almost perfect! read more

I simply asked for a to-go box to take my food home and the younger lady behind the counter rolled her eyes and had a very unpleasant look on her face. Not sure what I did but wasn't very happy with the service. read more

Dry overcooked uninspired generic cheesesteak. Might be worth it if you are in the mall but nothing to go out of the way for

One of the best cheesesteaks I have had in a long time. Ordered off Doordash and all food was delivered HOT which is rare. We have since ordered from here several times when were craving a solid Philly! read more

I went to this location on September 25 2023 and purchased a sandwich it was wrong I took the sandwich back and asked to have my money refunded, I was not interested in having the sandwich remade, the manager on duty attempted to do a refund and said the system is down lefty information still have not received a refund read more

Caveat: I didn't order anything to eat here, and only ordered a few root beers. Fact: They charge $1.79 for a medium root beer. Theory: They must be instructed to fill the cup with ice because the girl at the counter scooped the ice into the cup all the way up to the lid. Hypothesis: If I ask for my drink with very little ice, will they "punish" me by shorting me the four or five ounces that would've been displaced by ice. Proof: See accompanying photo. Conclusion: Pretty sneaky, sis. read more

Charleys Cheesesteaks - How they fill a drink - Sandwiches Near Me - Frisco, Texas

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It's pretty good for a mall food court experience. The strawberry lemonade was good (very sweet). read more

Charleys Cheesesteaks - Sandwiches Near Me - Frisco, Texas

Best philly I've had in awhile. The meat was cooked perfectly. Bread was nice and soft. Veggies were fresh. The peach lemonade was amazing and I usually hate lemonade. The fries were cooked perfectly. Food was done quickly. I highly recommend. read more

Charleys Cheesesteaks - Delicious steak sub - Sandwiches Near Me - Frisco, Texas

I was excited when I saw that there was a Charley's in the mall. First off, the prices there have always been high. I got the regular sized Chicken California, with regular fries, and a peach lemonade (something that the cashier recommended). That total was $12 and some change. Had I ordered the bigger sandwich and loaded fries, the price would've probably been over $15. The cashier was very friendly to all patrons. He looked like he was happy to be at work. He even got a smile out of me, who was hangry (hungry+angry). They cooked the order rather quickly and I sat down to eat. The sandwich WAS NOT good. Usually, I eat at the Charley's that is in Little Rock, Arkansas. That one is where I first ordered the chicken California. This sandwich was very bland and a little on the dry side (despite the fact that the woman behind the counter asked did I want any ranch). Of course, I ate everything because I was hungry. However, I would not eat there again. The food was hot- yet it definitely wasn't worth the money spent. The lemonade was good, like the cashier said. But it had bits of peaches in it. It kept getting stuck in my straw. I don't even like pulp in my orange juice. I won't go back. 3 stars is only given because of the excellent cashier !! read more

This is a surprisingly good place for a mall food court, and it's a standout in the otherwise questionable food court of Stonebriar Mall (they really need some upgrades). I was in full "who cares about the diet" mode (apparently) when I ordered here, because I ended up with the cheddar, bacon and ranch fries and a Philly steak deluxe sandwich. The fries were still a little soft but definitely cooked, and the toppings were pretty generous, so the presentation was a bit messy but the taste was quite good, again, in a "I need more Lipitor" kind of way. The sandwich had a good meat to bread ratio, and the onions and peppers were plentiful, although I've had veggies with more flavor. Still, envelope it all in that provalone, and it was a pretty good sandwich overall. Again, like most mall food, not destination dining, but still a passable lunch if you have about, oh, 100 Weight Watcher points to spare. read more

Better than expected for shopping mall food court eatery. Worth another visit next time. Fast service. Free refills on drinks. read more

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When I came here the cashier spoke no English and was unable and seemed quite unwilling/unwanting to help me or get anyone to help as I tried to find things on the menu (like something that WASN'T a "half" of a philly steak sandwich but a full one), then I asked at the end for a cup of water .... (after a $13 order I figured this would be happily given); the teenage assistant went to ask the proprietor what to do; came back and said their water wasn't working. Really? NO working running tap water anywhere in this restaurant? Probably not legal to operate for even a minute under this condition, but that's what they claimed. Poor customer service, foreign snubbery and cheap tricks to save the restaurant 10 cents on their plastics budget await you at this place! read more

I got the small philly cheese steak with small fries and a drink. Price came out to almost $10. This price is rediculous considering the amount of food that is givin. They should've called this the philly cheese vegetables with a smidgen of meat. There was hardly any "steak" in the sandwich. My suggestion is to take your business elsewhere since they seem to skimp out on the main ingredients. read more

Charleys Cheesesteaks - Notice the lack of meat in this sub. - Sandwiches Near Me - Frisco, Texas

Absolutely worthless hardly any meet mostly bread and sauce. This place is an embarrassment to sandwiches. I ordered doordash and driver told me he had to wait extra 30 minutes for food to be ready. Please take this business off of this site. Ruined my day! read more

So I was hungry and everything sounded good, so maybe I'm liking it more than other reviewers because of that. I went with Charley's Bacon 3 Cheese steak sandwich and some chili cheese fries. The sandwich was really good. The fries were meh. Service was great. Prompt and friendly. I'd eat here again. read more

Three stars because food was great, but I had no tray for my food and when asking 3x for one the man behind the counter decided to yell at me and throw my food into a to-go box and hand wave me away read more

Best Grilled Samiches north of 635. That's why there is always a line. Tip, get Extra bacon on ur samich. read more

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Be careful here. I ordered a small special, they charged me for the regular instead and then gave me the small sub still. I then got food poisoning read more

Fantastic sandwiches. Bread was soft and fresh. Sandwiches had plenty of meat and all the vegetables were crisp. Best sellers are the Philly Cheesesteak and Chicken Philly. Also lemonade is very good. Keep up the good work! read more

Their chicken Philly is my go-to. The cheese is all ooey-gooey, melty, delicious goodness. I typically get it with grilled onions & bell peppers, mayo, plus jalapeños...topped with tomato & lettuce. Wooooooo weeeee. I've never ordered it, but I imagine this would be even better with double meat. This is a good fast food sandwich. I think about it each time I'm in the mall. Try it :) read more

This place was really good. So many fast food places pre-cook their food to the point that I am sick of it. But they fresh cooked my chicken sandwich and it was great. Everything at the mall is a little pricey, but they had a special on their chicken cheese sandwich. It was good. read more

The Philly Cheesesteak or Chicken Philly is normally what I get here, and both are delicious. They have various options for how you want your fries, and their strawberry lemonade is just the right think to top off the meal. One of my favorite places to eat! read more

Great Philly cheese steaks! I've had the real thing in Philadelphia many times. Charley's delivers on the fast-food version. Soft but crusty bread served hot and fresh. Steak grilled right in front of you with peppers, onions, and mushrooms as you like. Provolone melted on top. I added jalapeños and Italian dressing to mine. Man, super tasty. Skip the cheese fries since it's merely the "cheese sauce" variety. But the regular fries are adequate. They have a few other items on the menu (my wife likes the turkey), but be sure to try the Philly cheese steak on your first visit. read more

Got a quick grub for a growling tummy. The sandwich was ok.. I didn't have much meat in it but I give it a 4 star because of the lemonade and the guy at the register was really nice and he had great energy! read more

Charleys Cheesesteaks - Blueberry Lemonade!!!!! YAAASS - Sandwiches Near Me - Frisco, Texas

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Very quick to order and wonderful friendly team out there. Place was clean and fresh food. Had Yummy veggie delight and fries. Dont forget to complete your survey to get a free fries and drinks next time. read more

I looked all over the Internet for a good Philly Cheese Steak place near Frisco and finally found Charlies, which I had not known of before. It was absolutely delicious. I only wish it wasn't in the Stonebriar Mall food court. I was expecting to find an outlet on the perimeter of the mall area. I hope they will expand into a real sandwich shop in this area someday, because the food is really good - but it's pretty inconvenient to walk miles from the parking lot into the mall and going up and down escalators and back out again for carryout. read more

Worse service ever. When placing order the lady wasn't polite. When I got my order and sat down seen the sub was ham and not chicken like I had ordered. When getting a replacement sub they acted like it was my fault. And on top of that the lettuce was stale. Will never go there again. read more